The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gearco shines in ease of use and ROI , with exclusive features like Guest profiles.
Semper shines in customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 1 | 57 |
After analyzing 58 verified reviews, Gearco users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Training and ease of learning
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Integration with POS and booking systems
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Customization and additional features
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Reporting and accounting
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Latency and system performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #64 1 reviews | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | #43 1 reviews | #40 1 reviews |
By Property Type
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| Boutique ▾ | #62 1 reviews | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | #62 1 reviews | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
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| North America | #42 1 reviews | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
When choosing between Gearco and Semper, your hotel must consider what core problems you want to solve. Gearco is tailored for long-term and extended stay properties, automating check-in, billing, and stay management, whereas Semper offers a broad, all-in-one PMS that streamlines operations, integrates multiple functions, and enhances revenue. Both aim to simplify hotel management, but their focus areas diverge sharply—are you optimizing for extended stays or comprehensive property management?
Gearco’s niche focus on long-term stays and its specialized features make it ideal for hotels primarily hosting extended guests, while Semper’s wider feature set and multi-property capabilities suit hotels seeking a versatile, integrated platform. Which approach aligns more with your property’s needs?
If your hotel predominantly manages long-term guests or extended stay accommodations, Gearco is the better fit. It specializes in automating guest data capture, electronic signatures, and payments, reducing manual errors and speeding up check-in processes—perfect for properties that need seamless long-term management.
On the other hand, if your hotel requires a broader set of features—such as integrated POS, multi-currency support, online check-in/out, and extensive reporting—Semper is the superior choice. Its versatility makes it suitable for properties of multiple segments, especially those looking to streamline operations across departments while increasing revenue through upselling and automated marketing.
Gearco scores a perfect 5/5 for ease of use, thanks to its straightforward interface, minimal training requirements, and fast onboarding process. Its simplified workflows and remote access make it easy for staff at all levels to quickly adapt and operate efficiently.
Semper, rated 4.55/5, also prides itself on user-friendliness, with an intuitive calendar, easy navigation, and helpful onboarding support. However, some users mention that its interface appears somewhat outdated compared to Gearco’s sleek design.
Edge: Gearco.
Semper boasts 79 unique features, including multi-currency management, automated reminders, guest messaging, online check-in/out, integrated POS, and comprehensive stock control—features that Gearco does not offer. Its broad feature set supports complex operations, multi-property management, and revenue optimization.
Gearco features only two exclusive capabilities: integrated CRS and guest profiles, tailored specifically for long-term stay management and automation. While highly effective for its niche, it lacks the extensive breadth of Semper.
Edge: Semper.
Gearco’s support ratings are solid, with a 4/5 score and positive remarks about its reliability. Reviewers appreciate their support’s professionalism, though some note that support response times could be improved.
Semper outperforms with a 4.88/5 customer support score, with reviews highlighting the team’s responsiveness, friendly attitude, and helpfulness—members like Bea and Zizipho are frequently praised. Its ongoing support is a key strength.
Edge: Semper.
Semper offers 11 verified partners, including major platforms like Sage, Cloudbeds, and Vingcard, providing extensive integration options. Gearco has five verified partners, including SiteMinder and Vertical Booking, but fewer total integrations.
Semper’s broader integration ecosystem allows for more seamless operation across various channels and back-office systems, giving it an edge for hotels seeking a connected tech stack.
Edge: Semper.
Semper has more recent reviews (51 in the last six months), reflecting ongoing user feedback and a higher recent rating of approximately 21.82 on the HT Score. Its diverse user base includes luxury, boutique, and resort hotels, with overall satisfaction ratings close to 94%.
Gearco’s solitary review is not recent, and its rating remains at 0/5, indicating limited validation beyond a niche segment. The larger volume and recency favor Semper’s reliability.
Edge: Semper.
Gearco’s pricing details are unavailable, suggesting it may operate on a custom or quote-based model without a fixed monthly fee. In contrast, Semper charges $600 per month, with no trial or freemium options.
The transparent pricing of Semper makes budgeting easier, but the absence of public pricing may mean additional costs for Gearco depending on specific long-term arrangements.
Not ideal if your hotel requires a wide array of operational features beyond long-term stay management, such as POS, online booking, or guest messaging.
Not ideal if your hotel’s focus is solely on long-term stays with minimal operational complexity.
Gearco excels in its niche of long-term, extended stay management, offering automation that reduces errors and streamlines check-in and billing processes. It’s the go-to for hotels focused on long-stay guests who need detailed financial controls and guest profile management.
Semper provides a broader, more flexible platform with extensive features like integrated POS, multi-currency support, and advanced reporting. It suits hotels that want to unify operations across departments and properties, maximizing revenue and operational efficiency.
For properties prioritizing long-term stay automation and simplicity, Gearco is the clear choice. If your hotel needs a versatile, feature-rich PMS with strong integrations and support, Semper is the better fit.
According to HTR's product database, Gearco - True Extended Stay and Semper share 15 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Guest profiles | ||
| Integrated CRS | ||
| Multi-currency | ||
| Native Email Marketing | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 69 more features differ between these products.
Ranks higher for
Unique capabilities
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gearco - True Extended Stay and Semper share many core Property Management Systems features, but each has unique capabilities. Gearco - True Extended Stay offers 5 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gearco - True Extended Stay leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gearco - True Extended Stay: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gearco has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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