The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 83 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Getaroom shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 83 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 83 |
After analyzing 83 verified reviews, Getaroom users most value its , while roommaster users highlight user-friendly design, secure automated transactions, ai chatbox for web booking. Click any theme to see what reviewers say.
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User-friendly Design
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Secure Automated Transactions
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AI Chatbox for Web Booking
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Processing Fees
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Getaroom |
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| Small (10-24 rooms) ▾ | — | #16 29 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 33 reviews |
| Large (75-199 rooms) ▾ | — | #21 6 reviews |
| X-Large (200+ rooms) | — | #26 1 reviews |
By Property Type
| Segment | Getaroom |
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| Boutique ▾ | — | #16 33 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #20 14 reviews |
| Extended Stay ▾ | — | #22 4 reviews |
By Region
| Segment | Getaroom |
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| North America ▾ | — | #4 61 reviews |
| Europe | — | #32 3 reviews |
| Middle East | — | #24 0 reviews |
Choosing the right booking engine for your hotel involves weighing ease of use, feature set, support quality, pricing, and market presence. Getaroom, with zero reviews and an almost non-existent online footprint, offers little data to guide your decision. Conversely, roommaster boasts over 70 recent reviews, a solid 4.3-star overall rating, and a comprehensive feature set. Given the detailed review data and recent feedback, roommaster is clearly the stronger candidate for your hotel’s booking needs.
Getaroom presents itself as a basic booking platform, but the lack of reviews, features, and recent data makes it uncompetitive. roommaster, with 70 reviews in the last six months and a high 4.31/5 rating, provides a more reliable, feature-rich solution. If your hotel prioritizes a proven track record and extensive capabilities, roommaster is the better choice.
Getaroom is an almost invisible presence in the market, with zero reviews and no recent customer feedback, which signals a lack of ongoing support or development. roommaster stands out with 70 recent reviews, a 4.3-star rating, and detailed user feedback praising its ease of use, support, and extensive features. This contrast indicates roommaster’s proven stability and ongoing refinement are more suited to hotels seeking a reliable booking engine.
If your hotel needs a feature-rich, well-supported booking system with proven customer satisfaction, go with roommaster. It offers advanced functionalities like mobile optimization, multi-currency, loyalty programs, and real-time reporting—features Getaroom lacks entirely. If your hotel is extremely small or just starting out and is willing to accept limited support, Getaroom might seem tempting, but its lack of recent reviews makes it a risky choice.
Based on available ratings, roommaster scores 4.43/5 for ease of use, with reviewers highlighting its intuitive interface and straightforward back-office features. Getaroom’s score is zero, indicating no recent reviews or data, likely reflecting a lack of active use or support. The detailed feedback from roommaster users confirms that staff can quickly learn and operate the system, reducing onboarding time. Edge: roommaster.
roommaster offers 32 unique features, including mobile responsiveness, multi-lingual support, pre- and post-stay emails, loyalty integration, and rate plan comparisons—none of which Getaroom provides. Getaroom’s feature set appears nonexistent or unverified, making it an incomplete choice. For advanced capabilities and customization, roommaster clearly outperforms. Edge: roommaster.
roommaster’s support ratings sit at 4.16/5, with reviews praising its quick, helpful responses and ease of troubleshooting. Users mention that support can sometimes be inconsistent, but overall, the experience is positive. Getaroom’s support data is unavailable, and with no reviews, confidence in its support quality is impossible. Edge: roommaster.
roommaster integrates with 56 partners, including Sage, Volo, GuestCentric, and others, while Getaroom has only 1 verified partner—Yanolja Cloud Solution. The extensive integrations in roommaster facilitate seamless connectivity with PMS, GDS, payment gateways, and more, making it highly adaptable. Getaroom’s limited integration options will likely restrict your hotel’s operational flexibility. Edge: roommaster.
Given that Getaroom has no reviews, it ranks at zero for hotel ratings. roommaster, with 70 recent reviews, maintains a 4.31/5 overall rating, with many hotel segments including boutique, resort, and motel properties reviewing positively. Hoteliers appreciate its ease of use, support, and feature set, making it the preferable choice. Edge: roommaster.
Getaroom does not disclose pricing, suggesting it may not have a transparent or scalable model. roommaster charges $500 per month with no implementation or setup fees, offering a predictable, subscription-based cost. The clear pricing adds transparency and helps your hotel plan budgets accordingly.
Hotels that might consider Getaroom include those with minimal operational needs or very small budgets, possibly in regions where support and features are less critical. Teams that are experimenting with basic online booking solutions or have existing systems they’re not willing to replace could also find limited use. Not ideal if your hotel requires extensive features, support, or regional coverage.
Roommaster suits hotels seeking a flexible, feature-rich booking engine capable of scaling with growth. It’s ideal for properties that want to reduce OTA reliance, streamline operations, and implement advanced functionalities like multi-currency, loyalty programs, and detailed reporting.
The core difference is that Getaroom offers an unsupported, unverified platform with no recent activity or reviews, making it a risky choice. roommaster, with its extensive recent review base and proven feature set, provides a dependable, scalable solution that can grow with your hotel.
Choose Getaroom only if you need a very basic, no-frills booking engine and are willing to accept significant limitations and risks. Otherwise, roommaster’s proven track record, comprehensive features, and active support make it the clear choice for hotels looking to upgrade their booking capabilities.
In conclusion, if your hotel values stability, support, and a robust feature set, roommaster is the safer, smarter investment. For hotels comfortable with minimal functionality and support, and in regions where Getaroom might still be operational, it could suffice—but the lack of recent data is a concern. Given the current landscape, roommaster’s market presence and customer feedback make it the preferable solution.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Getaroom |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Getaroom and roommaster booking engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Getaroom |
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| A/B testing & optimization | ||
| Mobile optimized/responsive | ||
| Pooled inventory | ||
| Tariffs | ||
| Urgency messaging | ||
| Wedding & corporate booking modules |
Showing top differences. 20 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
The booking engine's interface is praised for its simplicity, allowing hotel staff to learn and navigate the system efficiently. The intuitive layout... The booking engine's interface is praised for its simplicity, allowing hotel staff to learn and navigate the system efficiently. The intuitive layout enhances overall user experience, contributing to increased adoption and satisfaction among users.
Secure transactions are highlighted as a key strength, supporting seamless bookings and safeguarding guest data. This feature minimizes reliance on th... Secure transactions are highlighted as a key strength, supporting seamless bookings and safeguarding guest data. This feature minimizes reliance on third-party booking platforms, thereby increasing direct revenue streams.
There's an optimistic expectation regarding the integration of AI chat capabilities in the booking engine. This feature is expected to enhance guest e... There's an optimistic expectation regarding the integration of AI chat capabilities in the booking engine. This feature is expected to enhance guest experience by providing instant, intelligent interactions during the booking process.
Where hoteliers push back
While the secure automation of transactions is appreciated, the costs associated with processing fees are identified as a concern. Users suggest the n... While the secure automation of transactions is appreciated, the costs associated with processing fees are identified as a concern. Users suggest the need for cost reduction to enhance the engine's value proposition.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Getaroom and roommaster booking engine share many core Booking Engine features, but each has unique capabilities. Getaroom offers 1 verified integration partners, while roommaster booking engine offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster booking engine leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Getaroom: No. roommaster booking engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Getaroom has an HT Score of 0 and roommaster has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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