The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 227 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
dailypoint™ shines in ease of use and customer support , with exclusive features like Guest profiles and Event Based Automations.
Giggle.tips shines .
Side-by-side ratings based on 227 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 227 | 0 |
After analyzing 227 verified reviews, dailypoint™ users most value its support, onboarding, and training, analytics, reporting, and actionable insights, guest profiling and data enrichment, while Giggle.tips users highlight . Click any theme to see what reviewers say.
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Support, onboarding, and training
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Analytics, reporting, and actionable insights
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Guest profiling and data enrichment
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Integration and one-platform workflow
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Design and editor limitations
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Complexity and learning curve
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Choosing between dailypoint™ 360° and Giggle.tips for your hotel’s CRM and email marketing hinges on your specific needs. Both platforms aim to improve guest engagement, but they serve very different scales and functionalities. dailypoint™ excels in comprehensive data management and sophisticated automation, while Giggle.tips appears to be a simpler, less established option with limited reviews and integrations. Are you seeking a robust, proven solution or a more basic tool?
dailypoint™ is a well-established platform with 149 reviews, a high score of 4.53/5, and recent feedback from over 12 hotels in the last six months, making its data more current. In contrast, Giggle.tips has no reviews or recent user feedback, which diminishes confidence in its performance and support.
Both products address hotel CRM and email marketing, but dailypoint™ offers a full-suite data management system that pulls from over 200 sources, creating detailed, GDPR-compliant guest profiles. Giggle.tips lacks detailed feature data and integration options, limiting its appeal for hotels seeking a mature, integrated system. Do you prefer a trusted, proven platform or a less tested alternative?
If your hotel needs a centralized, scalable CRM with extensive integrations, advanced automation, and a track record with international brands, go with dailypoint™. Its 20+ years of experience, global presence, and over 1,500 clients—including luxury hotels and large chains—make it the more reliable choice.
If your hotel is a small operation seeking a straightforward, possibly less expensive tool without complex integrations or robust support, Giggle.tips might be sufficient. However, its lack of reviews and proven features makes it a risky choice for hotels aiming for growth or sophisticated marketing. Given the data, dailypoint™ is the clear leader for hotels aiming to enhance guest insights and operational efficiency.
dailypoint™ boasts a user rating of 4.15/5 for ease of use, with many reviews praising its intuitive guest profiles and campaign setup. Onboarding is rated 4.27/5, with some users noting a steep learning curve but generally positive experiences once familiar with the system.
Giggle.tips has no available ratings or reviews to assess ease of use, support, or onboarding. Without user feedback, it’s impossible to gauge how accessible or staff-friendly the platform is. Based on available data, edge: dailypoint™.
dailypoint™ offers 28 unique features, including a centralized multi-hotel solution, guest profiles, automation tools, loyalty modules, an open API, and extensive segmentation options. Notably, it supports advanced AI-driven data cleansing, event-based automations, and integrations with over 59 partners.
Giggle.tips, with no detailed feature list or integrations shared, appears to be a basic email marketing tool without the depth of dailypoint™. It lacks information on automation, segmentation, or guest profiling, making it unsuitable for hotels needing rich, data-driven capabilities. Edge: dailypoint™.
dailypoint™ scores 4.51/5 for customer support, with reviews highlighting accessible, responsive service and ongoing development. Users note that the support team actively involves clients in system improvements, creating a positive experience.
Giggle.tips has no available review data or support ratings, leaving hotel operators uncertain about its support quality. Without proven support, dailypoint™ remains the safer choice for hotels that prioritize reliable assistance. Edge: dailypoint™.
dailypoint™ integrates with 59 verified partners, including hotelkit, apaleo, Customer Alliance, HiJiffy, and others, supporting seamless data flow across systems. This extensive ecosystem is crucial for larger hotels or groups with complex tech stacks.
Giggle.tips provides no information on integrations or partner connections, implying limited or no integrations at this stage. For hotels needing a connected, multi-system environment, dailypoint™ clearly leads. Edge: dailypoint™.
dailypoint™ has a 4.54/5 rating from 143 hotel reviews, with property types like independent, luxury, resort, and branded hotels all expressing satisfaction. Recent reviews emphasize its impact on guest profiling, automation, and operational efficiency.
Giggle.tips has no reviews, so there is no data on hotel satisfaction or property-specific ratings. The absence of recent feedback makes it impossible to judge its reputation. Given the current data, dailypoint™ is the hotel-rated leader. Edge: dailypoint™.
dailypoint™ charges a base price of $600 per month, with no trial, freemium, or tiered options listed. Its pricing reflects its enterprise capabilities and comprehensive features.
Giggle.tips offers no pricing details publicly, which complicates budget planning and comparison. The lack of transparent pricing and reviews suggests that dailypoint™ is a more predictable investment for hotels serious about CRM and marketing.
dailypoint™ stands out as the most proven, feature-rich, and well-supported platform. Its extensive integration network, high user ratings, and recent reviews make it the recommended choice for hotels serious about data-driven guest engagement.
Giggle.tips, lacking reviews and detailed capabilities, may suit very small operations with minimal marketing needs. However, for hotels aiming to grow their CRM and email marketing sophistication, dailypoint™ offers a clear advantage.
In conclusion, if your hotel prioritizes reliability, depth, and proven results, dailypoint™ is the better choice. For those seeking a basic, less costly solution with limited scope, Giggle.tips might suffice—but at your own risk.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Marketing Automation
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| Personalized one-to-communication | ||
| A/B Testing | ||
| Event Based Automations | ||
| Email Newsletters | ||
| Database Health Monitoring | ||
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Template Builder
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| Template Editor | ||
| WYSIWYG - HTML Editor | ||
| Campaign Templates | ||
| Transactional Templates | ||
| Template Importing | ||
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Guest Profiles
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| Guest profiles | ||
| Database Health Monitoring | ||
| GDPR Compliant | ||
| CCPA Compliant | ||
| Automatic De-Duping | ||
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Segmentation
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| Segmentation | ||
| Database Health Monitoring | ||
| Tagging | ||
| Loyalty Segmentation | ||
| Attribute Based Segmentation | ||
| Geographic Based Segmentation | ||
| Channel/Market Based Segmentation | ||
| Lead Time Based Segmentation | ||
| Room Type Based Segmentation | ||
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Privacy & Compliance
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| GDPR Compliant | ||
| CCPA Compliant | ||
| PCI Complaint | ||
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Data Management
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| Centralized data warehouse | ||
| Database Health Monitoring | ||
| Open API | ||
| Centralized multi-hotel/multi-brand solution | ||
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Feedback & Surveys
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| Guest Feedback Module (comment cards/reviews) | ||
| Trip Advisor Connectivity Partner |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"So, as you think about investing in Digital Hospitality, don‘t forget to think about what it might cost not to!"
No published case study for this goal yet.
"We work with dailypoint because the integration between the Booking Manager module and our PMS works really well."
No published case study for this goal yet.
"The decisive factor for selecting dailypoint was their wide experience in customer loyalty programs, their high standards in GDPR as well as their ability to connect partner system..."
No published case study for this goal yet.
What hoteliers love
Support is repeatedly described as responsive, knowledgeable, and helpful during setup and day-to-day use. At the same time, some users note that the... Support is repeatedly described as responsive, knowledgeable, and helpful during setup and day-to-day use. At the same time, some users note that the platform is complex enough that onboarding and employee training can be time-consuming.
Many users rely on Dailypoint’s reporting and analytics to understand guest sentiment, campaign results, and strategic opportunities. Weekly reports,... Many users rely on Dailypoint’s reporting and analytics to understand guest sentiment, campaign results, and strategic opportunities. Weekly reports, accurate real-time results, and measurable engagement are seen as important for data-driven decisions and improving marketing performance.
Reviewers consistently praise Dailypoint for centralizing guest data and enriching profiles with interests, preferences, and behavior from multiple ch... Reviewers consistently praise Dailypoint for centralizing guest data and enriching profiles with interests, preferences, and behavior from multiple channels. Hotels say this creates a stronger foundation for personalization, better guest recognition, and more relevant marketing.
Where hoteliers push back
A recurring criticism is that the newsletter and campaign design tools feel limited compared with specialized marketing software. Users want more mode... A recurring criticism is that the newsletter and campaign design tools feel limited compared with specialized marketing software. Users want more modern, intuitive, and flexible layout controls, including better visual editing and easier formatting.
Several reviews warn that Dailypoint is powerful but not simple, with a steep learning curve for new users. Customers mention the need for HTML knowle... Several reviews warn that Dailypoint is powerful but not simple, with a steep learning curve for new users. Customers mention the need for HTML knowledge, complicated customization, and a system that can feel overwhelming because of the number of available functions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dailypoint™ CRM, CDM & Marketing and Giggle.tips share many core Hotel CRM & Email Marketing features, but each has unique capabilities. dailypoint™ CRM, CDM & Marketing offers 64 verified integration partners, while Giggle.tips offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. dailypoint™ CRM, CDM & Marketing leads in ease of use at 4.3/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dailypoint™ CRM, CDM & Marketing: No. Giggle.tips: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. dailypoint™ has an HT Score of 98 and Giggle.tips has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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