The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GlobRes shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, GlobRes users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | GlobRes |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | GlobRes |
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | GlobRes |
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and guest satisfaction. GlobRes by GlobRes and SkyTouch Technology both aim to streamline hotel operations, but they serve different hotel types and organizational needs. GlobRes, with no recent reviews and a rating of zero, struggles to demonstrate current relevance or user confidence. In contrast, SkyTouch Technology boasts over 119 recent reviews and a solid 3.5/5 rating, making it a more reliable choice based on recent user feedback.
Given your need for a proven, well-supported PMS, the evidence heavily favors SkyTouch Technology. The question remains: which platform aligns best with your hotel’s size, segment, and operational priorities?
Both GlobRes and SkyTouch aim to centralize and simplify hotel management tasks, but their current market presence and user feedback tell a different story. GlobRes, with zero reviews and no recent activity, leaves hoteliers unable to gauge its effectiveness or support quality today. Conversely, SkyTouch’s 119 reviews, all within the last six months, provide a current snapshot of performance and user satisfaction. SkyTouch’s 76.7 HTR score and 3.5/5 overall rating reflect a more established, tested solution.
SkyTouch excels in ease of use, onboarding, and customer support, critical for hotels that need rapid deployment and reliable service. GlobRes’s lack of recent reviews raises questions about ongoing development, support, and feature updates. For a hoteliers eager for a system with current user validation, SkyTouch is the clear frontrunner.
Do you want a system actively used and supported today?
If your hotel needs a cloud-based, feature-rich PMS with extensive integrations, go with SkyTouch Technology. It’s better suited for hotels that prioritize ease of use, detailed reporting, and robust support, especially mid-sized and larger properties. If your hotel is a small operation or a vacation rental seeking a straightforward, simple solution with basic reservation management, GlobRes might seem appealing—though its lack of recent activity diminishes confidence.
However, only SkyTouch’s larger user base and recent reviews provide a clear indication of ongoing support and product evolution. Its extensive features, including a revenue management module, channel manager, and online booking engine, make it the more versatile choice for most hotel types.
If simplicity and minimal integration are your priorities, GlobRes might suffice, but the risk of outdated support looms large.
SkyTouch’s UI scores 4.64/5, reflecting high user satisfaction with its intuitive interface and straightforward workflows. Customers praise its ease of learning, with some mentioning they learned the system in less than a day, and appreciate its remote accessibility. Support ratings at 4.5/5 confirm that hoteliers find help readily available when needed.
GlobRes, with a 0/5 ease of use score and no recent reviews, cannot demonstrate modern usability or positive user experiences. Its outdated interface and lack of recent updates suggest that staff adoption could be challenging, especially for new users.
Edge: SkyTouch Technology.
SkyTouch offers 27 features, including online support, housekeeping modules, guest profiles, custom rates, revenue tracking, integrated CRS, and a booking engine—many of which GlobRes does not list or provide. GlobRes’s feature set appears minimal, with no exclusive features and no integration or automation capabilities documented.
SkyTouch’s extensive feature set allows for granular control over rates, reservations, and reporting, essential for scaling operations. GlobRes’s limited features risk leaving your hotel without critical tools needed for growth or complex management.
Edge: SkyTouch Technology.
SkyTouch’s support ratings of 4.5/5 and recent reviews highlight its responsiveness and helpfulness, with many users praising how support enables smoother operations. Review snippets mention professional support that quickly assists with issues like rate changes and report generation.
GlobRes, with no recent reviews and a 0/5 score, provides no current support feedback, leaving uncertain whether it can meet your needs. The absence of user validation raises doubts about ongoing support quality or product updates.
Edge: SkyTouch Technology.
SkyTouch integrates with 33 verified partners, including channel managers, CRMs, and payment processors, providing a flexible ecosystem for your hotel. GlobRes, with no listed integrations or verified partners, limits your ability to connect with other critical systems.
If your hotel depends on third-party integrations for distribution, revenue management, or POS systems, SkyTouch’s extensive partner network is a decisive advantage. GlobRes’s lack of integrations could hinder operational efficiency.
Edge: SkyTouch Technology.
SkyTouch’s recent reviews paint a more positive picture, with an overall 3.5/5 rating and many users emphasizing its ease of use and support. Hotels in the boutique, motel, and branded segments tend to rate it more favorably, likely due to its comprehensive features and modern interface.
GlobRes’s rating of zero and lack of recent reviews mean there’s no current data to support its effectiveness. This absence of user feedback suggests it is no longer a competitive or recommended choice.
Edge: SkyTouch Technology.
GlobRes does not provide transparent pricing or trial information, making budget planning difficult. SkyTouch charges a flat $600 monthly fee, with no setup or implementation fees listed and no trial info available.
While SkyTouch’s cost may seem high, the value offered through features, integrations, and support justifies the expense for most hotels seeking a reliable, scalable PMS.
GlobRes might fit simple, low-volume properties, but its lack of recent support diminishes its long-term viability.
Not ideal if your hotel is very small, has minimal tech needs, or prefers a system with limited features.
GlobRes aims to offer a centralized property management solution but fails to deliver recent user validation or support. Its lack of recent reviews and features makes it unsuitable for hotels seeking a modern, supported platform.
SkyTouch Technology, with over 119 recent reviews and a 3.5/5 rating, stands out as the more dependable choice. Its extensive features, integrations, ease of use, and support make it suitable for hotels looking to grow and improve operational efficiency.
Choose SkyTouch if your hotel requires a proven, feature-rich, and well-supported PMS. GlobRes might work for very small or simple properties, but the risk of outdated support and limited capabilities makes it less advisable.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| GlobRes |
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| Starting Price | — | From $600/mo |
According to HTR's product database, GlobRes and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | GlobRes |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GlobRes and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. GlobRes offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GlobRes: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GlobRes has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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