Hotelchamp eCommerce

4.7 (15 REVIEWS)

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Hotelchamp eCommerce

4.7 (15 REVIEWS)

Unranked in Website Design

Take control of your direct channel

Hotelchamp is popular in Netherlands, Germany and United Kingdom.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotelchamp eCommerce is the #10 most trending product in the Website Design category (out of 40) and the #420 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hotelchamp has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Hotelchamp eCommerce
Founded in 2015 | Headquarters in Amsterdam (Netherlands) | 19 employees
Launch the new gateway to your hotel in just weeks, not months. Hotelchamp eCommerce puts guest experience, conversion and flexibility at the forefront. Budget and timeline friendly. Build and launch your new future-ready website in just four weeks, at a fraction of the cost of typical website projects.

Capabilities

Turnkey Website Development

Conversion Optimized

Customizable Template Library

Mobile First Design

Vouchers, Promo Codes, Flash Sales & Offers

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Pricing

Pricing Available By Request

Hotelchamp has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

2 | X-Small (1-9 room)

3 | Small (10-24 room)

26 | Medium (25-74 room)

27 | Large (75-199 room)

47 | X-Large (200+ room)

Country

15 | Netherlands

15 | Germany

14 | United Kingdom

10 | Austria

10 | Switzerland

4 | United States of America

4 | Singapore

3 | Tanzania

3 | France

3 | Hong Kong

3 | Thailand

3 | Italy

2 | Spain

2 | Sri Lanka

2 | Jersey

2 | Denmark

2 | New Zealand

2 | Croatia

1 | Brazil

1 | Vietnam

1 | Finland

1 | Indonesia

1 | Malaysia

1 | United Arab Emirates

1 | Mauritius

1 | Australia

1 | Sweden

1 | Morocco

1 | Malta

1 | Cyprus

1 | India

1 | Mexico

Type

50 | Luxury Hotels

27 | City Center Hotels

23 | Resorts

17 | Branded Hotels

16 | Boutiques

6 | Hostels

4 | Bed & Breakfast & Inns

4 | Extended Stay & Serviced Apartments

4 | Vacation Rentals & Villas

2 | Limited Service & Budget Hotels

1 | Airport/Conference Hotels

Region

82 | Europe

16 | Asia Pacific

5 | North America

5 | Africa

3 | Oceania

1 | Middle East

1 | South America

Category

110 | Direct Booking Tools

15 | Website Design

9 | Hotel Metasearch Management Software

Hotelier Rating

Excellent
89
Very Good
20
Average
5
Poor
2
Terrible
0

Property Size

  • X-Small (2)
  • Small (3)
  • Medium (26)
  • Large (27)
  • X-Large (47)

Country

  • Netherlands
    Netherlands
    (15)
  • Germany
    Germany
    (15)
  • United Kingdom
    United Kingdom
    (14)
  • Austria
    Austria
    (10)
  • Switzerland
    Switzerland
    (10)
  • United States of America
    United States of America
    (4)
  • Singapore
    Singapore
    (4)
  • Tanzania
    Tanzania
    (3)
  • France
    France
    (3)
  • Hong Kong
    Hong Kong
    (3)
  • Thailand
    Thailand
    (3)
  • Italy
    Italy
    (3)
  • Spain
    Spain
    (2)
  • Sri Lanka
    Sri Lanka
    (2)
  • Jersey
    Jersey
    (2)
  • Denmark
    Denmark
    (2)
  • New Zealand
    New Zealand
    (2)
  • Croatia
    Croatia
    (2)
  • Brazil
    Brazil
    (1)
  • Vietnam
    Vietnam
    (1)
  • Finland
    Finland
    (1)
  • Indonesia
    Indonesia
    (1)
  • Malaysia
    Malaysia
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Mauritius
    Mauritius
    (1)
  • Australia
    Australia
    (1)
  • Sweden
    Sweden
    (1)
  • Morocco
    Morocco
    (1)
  • Malta
    Malta
    (1)
  • Cyprus
    Cyprus
    (1)
  • India
    India
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (82)
  • Asia Pacific
    Asia Pacific
    (16)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
  • Africa
    Africa
    (5)
10

Great support and customer service, helping us to maximize revenues.

Sales and Marketing Manager from 50-74 room Boutique in (Tanzania)

Verified
8 months ago
Sodelad from Hotel Champ was very helpful in guiding us through the process. She explained everything and even brought some suggestions that were later implemented.
Country Tanzania
Sales and Marketing Manager
Medium Hotel
10

Pop up tools

Marketing coordinator from 50-74 room Boutique in (Tanzania)

Verified
8 months ago
First of all we really appreciate professional touch of Soledad. She helped us with heaps of web things, mostly pop up, and it works great!
Country Tanzania
Marketing coordinator
Medium Hotel
10

A very helpful and profe

Distribution Support Specialist from 200 to 499 room Luxury Hotel in Interlaken (Switzerland)

Verified
8 months ago
What stands out is the communication with the company and the direct implementation of requests and comments. The collaboration is more than commendable and kept simple.
Country Switzerland
Distribution Support Specialist
X-Large Hotel
10

Converting New Hotel Website In Just 3 Weeks

Marketing Manager from 25-49 room Bed & Breakfast & Inn in (United Kingdom)

Verified
10 months ago
The websites are user-friendly on the back end, and for the guests, so everything looks great. And if we want to change the template, we can do so very quickly. We'll be working with Hotelchamp to see how we can get more direct bookings using their tools.
Country United Kingdom
Marketing Manager
Medium Hotel
10

The website interaction design did help us to promote our special offer or information and generated more direct bookings, sales revenue and conversion.

Distribution Manager from 500+ room City Center Hotel in (Hong Kong)

Verified
18 months ago
The message box with auto email forward and telephone information, the count down pop up and the pop up banner.
Country Hong Kong
Distribution Manager
X-Large Hotel
9

Good for individual hotels, but there are many things that could improve chain level support. (CMS)

Digital Marketing Manager from 500+ room Branded Hotel in (Thailand)

Verified
18 months ago
The visualization and drag-and-drop functionality. Great support team, I like when the help help us to audit the websites even though we request. It helps loads.
Country Thailand
Digital Marketing Manager
X-Large Hotel
10

Simply unbeatable

Senior Online Marketing Manager from 200 to 499 room Resort in Zürich (Switzerland)

Verified
2 years ago
The service from Hotelchamp and the cooperation on equal terms is simply unbeatable. Our personal contact person helps us immediately with all questions and requests and supports us wherever she can. The regular workshops, in which new market developments, own product extensions are presented and experiences are exchanged, are very valuable...
Country Switzerland
Senior Online Marketing Manager
X-Large Hotel
9

Userfriendly tool for Hotel Direct Conversion

from 500+ room Luxury Hotel in Singapore (Singapore)

Verified
2 years ago
Userfriendly tools that enable customisation on each property site within a chain that encourage direct conversion thru website commerce add-on functions, marketing tools that enhance the attractiveness of the hotel package.
Country Singapore
X-Large Hotel
10

A company you can rely on!

Revenue Manager from 75-99 room City Center Hotel in Jerusalem

Verified
2 years ago
Hotelchamp offers various tools and products assist the hotels increasing their direct bookings and conversation rate. Friendly user products that put you in control and in the drive seat toward your goal!
Revenue Manager
Large Hotel
10

Exceeds our expectations!

from 100 to 199 room City Center Hotel in Hamburg (Germany)

Verified
2 years ago
We love working with the whole Hotelchamp Team! They are constantly evolving and improving their product and services. The customer support is more than great and their recommendations are very helpful. Through their service we are 100% flexible on our own web page and do not depend on any web agency.
Country Germany
Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We are using the tool in some of our properties. There is always good support from the team. The tool is working fine for the direct booking tools, homepage and the booking engine. Always innovative information from the team.

Question:

What differentiates this product or service from the competition?

Answer:

The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality. We are very happy with the tool and keep on improving our quality!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Using the tool is in any case positive. You can inform guests about important facts, you can improve bookings and get in touch with your customers. Alyways new information from the team to improve quality.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 4 recommend
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Sophie Cartwright Social Media Manager @ Guestline
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Chris Jones Product Manager @ Guestline
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Pelle Schopenhouer Partnership Coordinator @ Revinate
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Ina Brunnhuber Online Marketing Manager @ Online Birds GmbH
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Are you a consultant or vendor that recommends Hotelchamp? Leave a recommendation

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Support

Verified Support

Hotelchamp has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

92%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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