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Hotelchamp eCommerce
4.7 (15 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Elisabeth, Sophie, Chris + 4 more experts recommend Hotelchamp
Read RecommendationsHotelchamp eCommerce
Unranked in Website Design
Take control of your direct channel
92% recommended by 111 hotels
Sofitel, Langham, Corinthia Hotels & 108 others
What is Hotelchamp?
Founded in 2015 | Headquarters in Amsterdam (Netherlands) | 19 employees
Hotelchamp eCommerce is a sophisticated website management platform designed specifically for hotels to enhance guest experiences, boost conversions, and provide flexibility. This platform enables you to build and launch a future-ready hotel website within just four weeks, making it both budget and timeline friendly. With a strong focus on guest satisfaction, Hotelchamp eCommerce utilizes advanced tools to create engaging, user-friendly websites that drive direct bookings. This streamlined solution integrates easily into your current business operations, allowing you to maintain control while significantly optimizing your online presence.
Capabilities
Turnkey Website Development
Turnkey Website Development
Budget and timeline friendly. Our team of experts will build and launch your new future-ready website in just four weeks, at a fraction of the cost of typical website projects.
Conversion Optimized
Conversion Optimized
Choose from our ever-expanding library of designer created, conversion focussed templates.
Customizable Template Library
Customizable Template Library
Beautifully designed, built to convert. Created with both you and your guests in mind. Our templates are optimised for high guest conversion and the best website design standards. Discover some of our most loved templates below.
Mobile First Design
Mobile First Design
Your website will look amazing on every screen. Fully-responsive and mobile-optimised—you can make edits by device for the best experience. Plus, your website is automatically optimised to score highly on the Google PageSpeed test.
Vouchers, Promo Codes, Flash Sales & Offers
Vouchers, Promo Codes, Flash Sales & Offers
Your guests' expect personalisation. Create a dynamic online experience and sell more nights with Convert for eCommerce—using personalised vouchers, promo codes, guest reviews, flash sales and offers.
Intuitive No-Code Builder
Intuitive No-Code Builder
Change, customise or add anything to your site. You're in control. Easily arrange content, add pre-built sections and widgets, edit images and videos or update text in our drag and drop editor.
Video Backgrounds
Video Backgrounds
Catch your guests' attention right away and tell the story of your hotel with video backgrounds.
Automatic Site Backups
Automatic Site Backups
Make changes without any fear of breaking your site. Revert changes or restore your backups at anytime.
Import Existing Content
Import Existing Content
Don't start from scratch. In just a couple of clicks, import all your logos, photos and videos from your existing website or Facebook page.
SEO Optimized
SEO Optimized
Improve your website's search ranking, visibility and get more organic traffic with easy SEO settings and automatic sitemaps.
AI-Powered eCommerce Assistant
AI-Powered eCommerce Assistant
Improve your text so that your guests can experience your hotel's story on your website without you having to be a copywriting expert. Make quick changes like fixing spelling and grammar, making text short and snappy or enriching and elaborating on your copy.
Features
Design & Content Management
4/5 features
Conversion
4/5 features
Internationalization
4/5 features
Analytics
4/5 features
SEO & Traffic
4/5 features
Security & Compliance
4/5 features
Upselling
4/5 features
Other
1/1 features
Hotelchamp Reviews Summary
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelchamp eCommerce is the #10 most trending product in the Website Design category (out of 46) and the #317 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelchamp has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hotelchamp Pricing
Pricing Available By Request
Hotelchamp has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelchamp Case Studies
References
"Hotelchamp is a very effective tool. What I like most is that communication with Hotelchamp is humanised - no bots assisting you, but real people who make your success as their own."
Ritianne Muscat
Marina Hotel Corinthia Beach Resort
"We have found Hotelchamp invaluable in keeping our guests on our websites longer. This ultimately resulted in an increase in direct bookings that may have otherwise probably gone to an OTA site."
Anthony Rawlings
Revenue & Reservations Manager @
Premier Inn Jersey St Helier (Charing Cross) Hotel
"Easy setup, great support and good results make Hotelchamp a great partner in driving more direct bookings."
Robert Broeck
Digitalisation Manager @
Hotel Berlin Berlin
"We get a lot more inquiries and bookings without spending huge sums on marketing. Our database has increased by around 25 percent in one year. We really didn't expect this much success."
Karl Manfredi
Co-owner @
Terra - The Magic Place
"User-friendliness, visual editing, responsive quality, cost efficiency and great support. All of this is a game-changer for hoteliers who did not possess the technical knowledge to build and design a good website."
Ratchaya Termsilkanok
Vice President - Revenue & E-commerce @
Cross Hotels & Resorts (APAC Head Office)
"Great tool and customer support—so it's not just the software you get, but also the support of the Hotelchamp team working with you creating solutions. It is a great product and the tool is evolving with new features. This is also pushing us forward to reconsider our new investment plans and strategies to stay competent and compatible with the tool."
Emir Boro
Digital Marketing Consultant @
Sofitel Legend The Grand Amsterdam
"Hotelchamp is one of the most comprehensive innovators in direct booking solutions."
Terence Fong
Digital Marketing Manager @
Hotel ICON
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
4 | Small (10-24 room)
29 | Medium (25-74 room)
37 | Large (75-199 room)
39 | X-Large (200+ room)
Country
16 | Germany
14 | United Kingdom
11 | Austria
9 | Switzerland
6 | Netherlands
5 | United States of America
4 | Singapore
3 | Italy
3 | Thailand
3 | France
2 | India
2 | Croatia
2 | China
2 | New Zealand
2 | Sri Lanka
2 | Malta
2 | Denmark
1 | Spain
1 | Hong Kong
1 | Mexico
1 | Morocco
1 | Brazil
1 | Australia
1 | Israel
1 | United Arab Emirates
1 | Malaysia
1 | Indonesia
1 | Finland
1 | Vietnam
Type
62 | Luxury Hotels
52 | Boutiques
45 | City Center Hotels
39 | Bed & Breakfast & Inns
33 | Branded Hotels
30 | Resorts
20 | Airport/Conference Hotels
19 | Limited Service & Budget Hotels
7 | Hostels
4 | Extended Stay & Serviced Apartments
4 | Vacation Rentals & Villas
2 | Casinos
Region
70 | Europe
17 | Asia Pacific
6 | North America
3 | Oceania
2 | Middle East
1 | South America
1 | Africa
Category
112 | Direct Booking Tools
15 | Website Design
9 | Hotel Metasearch Management Software
More Products by Hotelchamp
Hotelier Rating
Looking for specific info?
10
Great support and customer service, helping us to maximize revenues.
Sales and Marketing Manager from 50-74 room Boutique in Kendwa (Zanzibar Archipelago)
Verified
14 months ago
Sodelad from Hotel Champ was very helpful in guiding us through the process. She explained everything and even brought some suggestions that were later implemented.
Zanzibar Archipelago
Zanzibar Archipelago
Sales and Marketing Manager
Medium Hotel
10
Pop up tools
Marketing coordinator from 50-74 room Boutique in Kendwa (Zanzibar Archipelago)
Verified
14 months ago
First of all we really appreciate professional touch of Soledad. She helped us with heaps of web things, mostly pop up, and it works great!
Zanzibar Archipelago
Zanzibar Archipelago
Marketing coordinator
Medium Hotel
10
A very helpful and profe
Distribution Support Specialist from 200 to 499 room Bed & Breakfast & Inn in Interlaken (Switzerland)
Verified
14 months ago
What stands out is the communication with the company and the direct implementation of requests and comments. The collaboration is more than commendable and kept simple.
Switzerland
Switzerland
Distribution Support Specialist
X-Large Hotel
10
Converting New Hotel Website In Just 3 Weeks
Marketing Manager from 25-49 room Bed & Breakfast & Inn in London (United Kingdom)
Verified
15 months ago
The websites are user-friendly on the back end, and for the guests, so everything looks great. And if we want to change the template, we can do so very quickly. We'll be working with Hotelchamp to see how we can get more direct bookings using their tools.
United Kingdom
United Kingdom
Marketing Manager
Medium Hotel
10
The website interaction design did help us to promote our special offer or information and generated more direct bookings, sales revenue and conversion.
Distribution Manager from 500+ room Boutique in Hong Kong (China)
Verified
2 years ago
The message box with auto email forward and telephone information, the count down pop up and the pop up banner.
China
China
Distribution Manager
X-Large Hotel
10
The website interaction design did help us to promote our special offer or information and generated more direct bookings, sales revenue and conversion.
Distribution Manager from 500+ room Boutique in Hong Kong (China)
Verified
2 years ago
The message box with auto email forward and telephone information, the count down pop up and the pop up banner.
China
China
Distribution Manager
X-Large Hotel
9
Good for individual hotels, but there are many things that could improve chain level support. (CMS)
Digital Marketing Manager from 200 to 499 room Bed & Breakfast & Inn in (Thailand)
Verified
2 years ago
The visualization and drag-and-drop functionality. Great support team, I like when the help help us to audit the websites even though we request. It helps loads.
Thailand
Thailand
Digital Marketing Manager
X-Large Hotel
10
Simply unbeatable
Senior Online Marketing Manager from 100 to 199 room Branded Hotel in Hirschegg (Austria)
Verified
2 years ago
The service from Hotelchamp and the cooperation on equal terms is simply unbeatable. Our personal contact person helps us immediately with all questions and requests and supports us wherever she can. The regular workshops, in which new market developments, own product extensions are presented and experiences are exchanged, are very valuable...
Austria
Austria
Senior Online Marketing Manager
Large Hotel
10
Simply unbeatable
Senior Online Marketing Manager from 100 to 199 room Branded Hotel in Hirschegg (Austria)
Verified
2 years ago
The service from Hotelchamp and the cooperation on equal terms is simply unbeatable. Our personal contact person helps us immediately with all questions and requests and supports us wherever she can. The regular workshops, in which new market developments, own product extensions are presented and experiences are exchanged, are very valuable...
Austria
Austria
Senior Online Marketing Manager
Large Hotel
9
Userfriendly tool for Hotel Direct Conversion
from 1 to 4 room Bed & Breakfast & Inn in Singapore (Singapore)
Verified
2 years ago
Userfriendly tools that enable customisation on each property site within a chain that encourage direct conversion thru website commerce add-on functions, marketing tools that enhance the attractiveness of the hotel package.
Singapore
Singapore
X-Small Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We are using the tool in some of our properties. There is always good support from the team. The tool is working fine for the direct booking tools, homepage and the booking engine. Always innovative information from the team.
Showing all answers to: "What does this product or service do well?"
We are using the tool in some of our properties. There is always good support from the team.
The tool is working fine for the direct booking tools, homepage and the booking engine.
Always innovative information from the team.
Hotelchamp is a breath of fresh air in the hospitality space. Affordable, easy to use and most importantly a team behind the scenes that really understand hoteliers and their needs! The templated website service they provide is brilliant!
Hotelchamp's range of services has been pivotal in ensuring hoteliers get the best chance of grasping core digital marketing function, empowering them to accelerate their conversion goals and communicate effectively with guests.
Hotelchamp has always been an extremely helpful partner, keeping the client's best interest on number one at all times. Working with their technical team has been an absolute pleasure. Their product offers some great tools for search engine optimization which helps to increase your direct bookings!
Hotelchamp is the perfect software to increase direct bookings by highlighting the strengts and advantages of our customers to specific target groups. Special offers and current information can also be placed in the Tools to draw users' attention directly to them.
Question:
What differentiates this product or service from the competition?
Answer:
The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality. We are very happy with the tool and keep on improving our quality!
Showing all answers to: "What differentiates this product or service from the competition?"
The tool is very simple to use and it is a tool which is really focused on getting in touch with the guests and improving the guest and booking quality.
We are very happy with the tool and keep on improving our quality!
There is no jargon, no complicated processes and a team that go above and beyond to solve hoteliers problems. Working with them as a partner, it is very evident how much passion they have to deliver.
We have been dealing with Hotelchamp for some time now, and find them to be a focused, driven company that excels at identifying customer needs and delivering a product suite that not only demystifies the digital marketing toolset, but also provides human assistance to accompany their product.
It's a one-of-a-kind web-design solution that has been built specifically for the hospitality industry. Whilst working with their team, it was perfectly clear that they go all the way to ensure that their clients have a smooth experience with the product while not having to deal with any form of code whatsoever.
Using the software is very intuitive and simple. New tools are regularly designed, tailored to the needs of customers. Hotelchamp's customer support is also worthy of special mention - always quick, beyond helpful and very proactive!
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Using the tool is in any case positive. You can inform guests about important facts, you can improve bookings and get in touch with your customers. Alyways new information from the team to improve quality.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Using the tool is in any case positive.
You can inform guests about important facts, you can improve bookings and get in touch with your customers.
Alyways new information from the team to improve quality.
If you are looking to reduce costs, but not quality for your website needs, Hotelchamp is your answer. The team have extensive experience and it really shows. Take a look, you will not be disappointed
There are many products out there to cover the same set of services that Hotelchamp provides, but if you are looking for a product that just does what it is meant to do without any complexities or steep learning curves, give this a try. Our mutual customers have become empowered to do more for themselves with tangible results/ ROI thanks to Hotelchamp's range of products.
Hotelchamps' eCommerce is a perfect solution to help you bring your website into modern times. This tool offers more than web design but helps you to transform your online presence, be open to this and make sure to use all of the amazing functionality the solution offers!
Through Hotelchamp, the user stays on the hotel's website and converts more quickly to a direct online booking. Based on our customers' data, we can confirm that users are less likely to migrate to other sites and comparison portals, and instead complete the booking.
Recommended by
Elisabeth Hartmann
Junior Revenue Manager
@
VAMED Vitality World
Sophie Cartwright
Social Media Manager
@
Guestline
Chris Jones
Product Manager
@
Guestline
Pelle Schopenhouer
Partnership Coordinator
@
Revinate
Michaela Kattner
Junior Consultant Marketing & Communication
@
TOURISMUSEXPERTEN
Elisabeth Hartmann
Junior Revenue Manager
@
VAMED Vitality World
Sophie Cartwright
Social Media Manager
@
Guestline
Chris Jones
Product Manager
@
Guestline
Pelle Schopenhouer
Partnership Coordinator
@
Revinate
Michaela Kattner
Junior Consultant Marketing & Communication
@
TOURISMUSEXPERTEN
Ina Brunnhuber
Online Marketing Manager
@
Online Birds GmbH
Jonathan Ben Yishai
CEO
@
Simple Profit
Are you a consultant or vendor that recommends Hotelchamp?
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Posts
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A Revenue Manager's Guide to Using Personalisation to Increase Direct Revenue
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Hotelchamp Offers Hotels The Chance To Win A Brand New Website To Help Strengthen Their Direct Channel
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2 years ago
Hotelchamp Launches Online Stores for Hoteliers And A New Library Of Conversion Optimised Hotel Website Templates
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2 years ago
Cross Hotels & Resorts Partners with Hotelchamp to Build Their New and Improved Website
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2 years ago
Hotelchamp Partners with The Langham Sydney to Enhance Guest Experience and Increase Direct Revenue
Hotelchamp Integrations
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Support
Verified Support
Hotelchamp has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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