GraceSoft Easy Innkeeping vs. rezStream:
Which Is Right for You?

The Decision

Choosing between Easy Innkeeping by GraceSoft and rezStream hinges on your property’s size, operational needs, and growth plans. Both products aim to streamline hotel management, but they diverge significantly in user feedback, features, and market presence. Your team needs to know which system aligns best with your current and future needs. So, which one will support your success more reliably?

Is Easy Innkeeping or rezStream Better for Hotels?

Easy Innkeeping (by GraceSoft) presents an all-in-one solution tailored for small to midsized properties, including inns, cabins, ranches, and vacation rentals. Its core strengths lie in reservation management, guest communications, and CRM, with a focus on simplifying operations for smaller teams.

rezStream, on the other hand, is geared toward independent hotels, motels, B&Bs, and resorts, offering a broad set of integrated digital marketing, website, and reservation tools. Its primary advantage is its high ease of use and ability to boost occupancy through marketing.

While GraceSoft boasts a lower base price and a broad geographic reach, rezStream’s recent surge in reviews and higher overall ratings indicate a more active user base and ongoing support. Which features matter most to your property’s growth?

Easy Innkeeping vs rezStream: Which Should Your Hotel Choose?

If your hotel is small or midsize, seeking a straightforward management platform with integrated reservations, guest messaging, and CRM, Easy Innkeeping might suffice. It’s particularly suitable if you prioritize cost-effectiveness and simple implementation.

If your property relies heavily on digital marketing, website management, and seamless reservation integration, rezStream offers more advanced tools and a wider range of verified integrations. For properties aiming to grow their online presence and manage reservations efficiently, rezStream’s higher review count and recent positive feedback make it a compelling choice.

Overall, choose Easy Innkeeping if budget and simplicity are your top priorities. Opt for rezStream if you seek a more feature-rich, marketing-oriented solution with a proven track record of recent customer satisfaction.

Is Easy Innkeeping or rezStream Easier to Use?

rezStream leads in ease of use, with a 4.81/5 user rating and a more recent review count of 26, compared to GraceSoft’s 4.4/5 from only 5 reviews. Users frequently highlight rezStream’s intuitive interface, straightforward training, and quick staff onboarding.

GraceSoft scores well on onboarding (4.67/5), but its limited review volume and less recent feedback make its ease-of-use rating less compelling. Review quotes praise rezStream’s user-friendly design and responsive support, essential for smaller teams needing quick adaptability.

Edge: rezStream.

Which Has Better Features: Easy Innkeeping or rezStream?

While both platforms offer core reservation management, rezStream provides 40 shared features, including essential integrations with OTA and credit card processors, whereas GraceSoft offers 8 exclusive features like revenue management and native email marketing.

GraceSoft’s standout features include direct billing, employee messaging, and multi-lingual support, but rezStream’s digital registration, housekeeping mobile app, and integrated CRS give it a broader operational scope. The higher feature count and recent feature updates favor rezStream.

Edge: rezStream.

Which Has Better Customer Support: Easy Innkeeping or rezStream?

GraceSoft scores a perfect 5/5 for support, with reviews emphasizing their prompt, courteous, and helpful customer service. Users note the team’s availability and willingness to assist, especially for clients with limited website experience.

rezStream’s 4.92/5 support rating and comments about their responsiveness and ongoing feature updates reinforce their strong customer service reputation. However, the volume and recency of reviews favor rezStream’s current support standing.

Edge: rezStream.

Which Has More Integrations: Easy Innkeeping or rezStream?

rezStream excels with five verified partners, including Whistle, Stash Rewards, Cloudbeds, Akia, and CartStack, providing more extensive integration options. GraceSoft’s integration count remains at zero verified partners, limiting its ability to connect with third-party tools.

Shared features are nonexistent, but rezStream’s broader integration ecosystem enhances operational flexibility and automation. Its capacity to connect with major digital marketing and revenue tools makes it more adaptable.

Edge: rezStream.

Which Do Hoteliers Rate Higher: Easy Innkeeping or rezStream?

rezStream benefits from 26 recent reviews, yielding a higher overall rating of approximately 75.68, compared to GraceSoft’s 0/5 rating from only 5 reviews. Hoteliers in the vacation rental, boutique, and resort segments particularly rate rezStream higher, citing ease of use and marketing capabilities.

GraceSoft’s ratings are limited, and with no recent reviews, confidence in its current performance is low. For properties valuing recent feedback and higher satisfaction, rezStream is clearly more favored.

Edge: rezStream.

How Much Do Easy Innkeeping and rezStream Cost?

Easy Innkeeping charges a $300 base price with no mention of monthly fees, freemiums, or implementation costs. It offers a 30-day trial to evaluate the platform.

rezStream’s pricing starts at $700, with no free trial or monthly additional costs specified. Its higher price point reflects its broader feature set and marketing tools.

If cost is critical, Easy Innkeeping appears more affordable upfront; for more extensive features, rezStream’s higher investment may be justified.

What Type of Hotel Should Use Easy Innkeeping?

• Hotels that operate small to midsize properties, including inns, cabins, ranches, and vacation rentals.
• Teams seeking an affordable, straightforward property management solution.
• Properties prioritizing reservation and guest communication management.
• Hotels that prefer cloud-based systems without extensive third-party integrations.

Not ideal if your hotel needs complex revenue management, extensive marketing, or offline capabilities.

What Type of Hotel Should Use rezStream?

• Small to medium independent hotels, boutique inns, resorts, or motels.
• Teams focused on increasing online visibility, digital marketing, and direct bookings.
• Properties that want integrated reservation, website, and marketing tools.
• Hotels seeking responsive customer support with frequent feature updates.

Not ideal if your property primarily requires a simple, low-cost solution without marketing or integration features.

rezStream vs Easy Innkeeping: The Bottom Line for Hotels

rezStream stands out with its comprehensive feature set, recent reviews, and strong customer support, making it the better choice for most independent hotels prioritizing online growth. Its 26 reviews and 75.68/100 score demonstrate ongoing user satisfaction and a commitment to feature enhancement.

Easy Innkeeping may suit very small properties or those with tight budgets, especially if offline operation is a priority. However, its limited review activity and lack of recent feedback make it less reliable for hotels seeking ongoing support and innovation.

In summary, if your hotel aims to grow, streamline operations, and benefit from active support and integrations, rezStream is the clear choice. For budget-conscious properties with basic needs, Easy Innkeeping could suffice, but beware of its limited recent data. For most independent hoteliers, rezStream offers more confidence and features to help your property thrive.