Accounting & Finance

4/5 features

Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Marketing & Ecommerce

4/5 features

Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Channel Manager
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

Administration & Configuration

4/5 features

Multi-lingual
Multi-currency
Centralized user & role management

Customer Management

4/5 features

Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

Front Office

4/5 features

Guest Feedback Management
Housekeeping module
Property Management System
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groups Management

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

Housekeeping

4/5 features

Housekeeping module
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Multi-currency
Gift Vouchers
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Reservations Management

4/5 features

Rate Shopping Module
Property Management System
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Channel Manager
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

Revenue Management

4/5 features

Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
Channel Manager
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Support & Training

4/5 features

Online 24/7 support

Food & Beverage

4/5 features

Point of Sale

Looking for specific info?

Always satisfied with RezStream support, training, knowledge and friendly staff!

Owner/Operator from 10 to 24 room Bed & Breakfast & Inn in Lutsen (United States of America)

Verified

9 days ago

There is always someone available to chat with or talk with in person regardless of the question or topic. They are always friendly and want to make sure the systems are working the best for your specific lodge/resort. The staff identify potential software updates that might work well for your resort and reach out. We also very much enjoy t...

United States of America

Owner/Operator

Small Hotel

Share review

Customer service everything!

Manager- Sawtooth Lodge from 10 to 24 room Resort in Lowman (United States of America)

22 days ago

This platform is easy to use and the customer service is outstanding. I would definitely recommend to anyone in the hospitality space to use this platform.

Manager- Sawtooth Lodge

Excellent Company

Owner from 5 to 9 room Bed & Breakfast & Inn in Bolton Landing (United States of America)

23 days ago

Helpful, Knowable and friendly staff, quick response time to any issues or questions, current with the latest upgrades and improvements to help make the system work better for out busin.

Owner

X-Small Hotel

Top Tier Team with knowledge in multiple areas.

Marketing & co-owner from 10 to 24 room Bed & Breakfast & Inn in Rockbridge (United States of America)

24 days ago

We've been customers for 18+ years. We have seen many changes and continue to stay with the rezStream team and trust their services and team. True team effort on all design and efforts across the board. We love working with rezStream team.

Marketing & co-owner

Top Notch System

Owner from 5 to 9 room Bed & Breakfast & Inn in De Smet (United States of America)

Rezstream is VERY user friendly. Check-in's and check-out's are as easy as three steps. Managing your rates and property details is smooth and easy to understand even for a novice. The customer service is top notch! They respond quickly, accurately and have never had any billing or technical issues. I have spoken with other providers and t...

User Friendly

Sales and Marketing from 25-49 room Bed & Breakfast & Inn in Mammoth Lakes (United States of America)

rezStream cloud is one of the easiest hotel software I've use in over 20 years in the hotel industry. I like especially the occupancy map. Overall, the owners and staff of rezStream are professional, efficient, helpful, friendly and just nice people.

Sales and Marketing

Medium Hotel

Fantastic management software for our cabin rentals!

Owner of Golden Anchor Cabins from 5 to 9 room Bed & Breakfast & Inn in Davis (United States of America)

We love that Rezstream handles so many of our needs with one application. We use it for customer and reservation management, credit card processing, automated customer communication, housekeeping duties, reports and accounting as well as seamless OTA integration.

Owner of Golden Anchor Cabins

Ease of Use

Owner from 5 to 9 room in

As a small, independent ranch offering unique lodging opportunities for our guests, RezStream has enabled us to manage our bookings and provide better customer service to our limited clientele. We highly recommend RezStream for small entrepreneurs like us!If you're looking for an intuitive hotel management software at a reasonable investmen...

Excellent

Owner from 10 to 24 room Extended Stay & Serviced Apartment in Estes Park (United States of America)

25 days ago

Rezstream is the perfect product, simple to use, gives good info and reporting, priced ok, and has a great integration with nexio.

By far the best reservation software!

Owner from 10 to 24 room Bed & Breakfast & Inn in Fredericksburg (United States of America)

So easy for guests to book as they see rates and minimum stays as well and not only dates available.

Company	Functionality
Cloudbeds 90% recommended by 1677 hotels	Channel Managers
Akia 98% recommended by 107 hotels	Guest Messaging Software
CartStack 96% recommended by 18 hotels	Direct Booking Tools
Stash Rewards 100% recommended by 13 hotels	Loyalty Programs for Independents
This integration hasn’t been verified by Shift4 Payments yet. Shift4 Payments 0% recommended by 2 hotels	Payments Processing Software
This integration hasn’t been verified by Tripadvisor yet. Tripadvisor 100% recommended by 1 hotels	Guest Surveys & Feedback +3 more
This integration hasn’t been verified by Booking.com yet. Booking.com 10% recommended by 1 hotels
This integration hasn’t been verified by Google yet. Google 0% recommended by 0 hotels	Direct Booking Tools

rezStream

What is rezStream?

Multi-currency

Gift Vouchers

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

Native Email Marketing

Group Booking Engine

Website Development

Booking Engine

Channel Manager

Channel Manager

Channel Manager

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Multi-lingual

Multi-currency

Centralized user & role management

Native Email Marketing

Guest Feedback Management

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

Guest Feedback Management

Housekeeping module

Property Management System

Property Management System

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Guest Feedback Management

Gift Vouchers

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

Housekeeping module

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Multi-currency

Gift Vouchers

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

Rate Shopping Module

Property Management System

Property Management System

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Channel Manager