The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GRAND shines , with exclusive features like Guest CRM.
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, GRAND users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Support Team
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between GRAND PMS by GRAND and Shiji Daylight PMS hinges on your hotel’s specific needs and operational priorities. Both systems aim to streamline hotel management but approach this goal differently: GRAND is a newer, cloud-based platform promising simplified workflows and automation, while Shiji Group’s Daylight PMS offers a comprehensive suite of features backed by extensive market presence and integrations. Your choice depends on what your hotel values most—ease of use, feature depth, or support infrastructure.
While GRAND is a fresh entrant with no reviews yet, Shiji Group’s Daylight PMS stands out with over 32 reviews, all recent, and a high 8.94/5 NPS score. It’s clear that Shiji’s established reputation and broad feature set give it a significant advantage. Do you prefer a proven, feature-rich platform with a global footprint, or are you open to exploring a newer system promising innovation?
GRAND PMS aims to offer an all-in-one, cloud-native experience designed to unify operations effortlessly. It emphasizes automation, AI-driven tasks, and a modern interface to reduce manual work and improve staff and guest satisfaction. Conversely, Shiji Daylight PMS provides a more extensive set of features—86 unique functions, including detailed reporting, integrated CRS, loyalty, and advanced guest profiling—that cater to larger or more complex hotel groups.
The key difference is the maturity and scope: GRAND’s newer platform is still building its feature set, with only two exclusive features, while Shiji boasts a comprehensive inventory of 86, many of which are critical for multi-property management. If your hotel prioritizes simplicity and automation, GRAND might appeal, but if you need a mature, feature-rich system, Shiji clearly leads. Which approach aligns better with your hotel’s operational complexity?
If your hotel needs a highly scalable, feature-rich PMS that supports complex operations, go with Shiji Daylight PMS. Its extensive feature list and proven track record with large hotel groups make it ideal for brands seeking advanced customization, detailed reporting, and integrations. On the other hand, if your team prefers a straightforward, modern interface designed to streamline daily tasks with minimal training, GRAND’s simplified approach could be more suitable.
Shiji’s user-friendly design and proven support network make it a safer bet for mid-sized to large hotels that require customization and robust integrations. GRAND is better suited for smaller properties or those seeking to leverage automation without a steep learning curve. If operational complexity and scale are your priorities, Shiji is the clear choice.
Shiji Daylight PMS scores a 4.63/5 for ease of use, with reviews praising its intuitive interface, helpful training materials, and quick onboarding process. Users highlight how easy it is to train staff and perform daily operations, citing the helpful videos and comprehensive guides as key advantages. Conversely, GRAND’s ease of use is rated at 0/5, suggesting it lacks sufficient user feedback, likely due to its newness and limited deployment.
Given the data, it’s evident that Shiji’s interface is more refined and user-friendly, especially for teams seeking minimal disruption during onboarding. Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers 86 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, payment processing, and advanced housekeeping modules—many of which are absent in GRAND. GRAND’s sole exclusive features are its booking engine and guest CRM, which are important but less comprehensive.
Shiji’s broad feature set supports multi-property management, automation, guest engagement, and detailed analytics, providing a more complete platform for growing hotel groups. GRAND’s limited feature count indicates a more focused, simplified system. Edge: Shiji Daylight PMS.
Shiji Group’s support team scores a 4.53/5, with reviews stressing their professionalism, helpfulness, and prompt assistance. Users appreciate the comprehensive training, onboarding, and ongoing support that enable smoother operations across properties. Since GRAND has no reviews yet, there’s no comparable data, but its recent market entry suggests that support will be less proven.
If ongoing support and reliable assistance are crucial to your hotel’s operations, Shiji’s established support infrastructure offers peace of mind. Edge: Shiji Daylight PMS.
Shiji Group offers 64 verified integrations, including partners like SiteMinder, Revinate, Oaky, Amadeus, and IDeaS, ensuring seamless connectivity with booking engines, revenue management, and distribution systems. GRAND’s integration count is zero, indicating it currently lacks verified partner integrations.
For hotels relying on a broad tech ecosystem, Shiji’s extensive integrations streamline workflows and improve data consistency across platforms. GRAND’s lack of integrations limits its immediate utility in complex environments. Edge: Shiji Daylight PMS.
Currently, only Shiji Group has reviews, all recent, and boasts a high NPS score of 8.94/5, with 90% likelihood to recommend. It is favored across various hotel segments, especially luxury and branded hotels, for its ease of use, support, and feature set.
GRAND’s absence of reviews makes it impossible to evaluate user satisfaction, but its new market presence suggests less proven customer loyalty. For now, Shiji holds the edge in user ratings and recommendation levels. Edge: Shiji Daylight PMS.
GRAND’s pricing details are unavailable, but its base price is listed at $900.00. Shiji’s price is $1,200.00 per month, with no mention of implementation fees or trial options. This indicates that Shiji is slightly more expensive but likely justifies the cost with its extensive features and support.
If budget is a concern, GRAND’s lower base price may seem attractive, but without a trial or transparency on additional costs, value remains uncertain. Shiji’s pricing aligns with its comprehensive offerings and proven support.
Not ideal if your hotel requires extensive customization, multi-property management, or robust integrations, as GRAND’s feature set is currently limited.
Not ideal if your hotel is a small property or prefers a minimalistic system with fewer features, as Shiji’s extensive platform might be more than you need.
Shiji Daylight PMS stands out as the superior choice based on reviews, feature depth, and support. Its extensive offerings make it suitable for diverse hotel types, especially larger or multi-property groups. GRAND, while promising, remains less proven, with no reviews to support its claims and a limited feature set.
If your hotel is looking for a reliable, well-supported system with proven results, Shiji is the clear winner. For hotels seeking a straightforward, modern PMS to simplify daily operations, GRAND could be worth exploring once it gains more traction and reviews.
In summary, for most hotels evaluating a PMS today, Shiji Daylight PMS provides more confidence, more features, and a stronger track record. Your team benefits from a platform backed by extensive integrations, support, and recent positive reviews, making it the safer, more immediate investment.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | From $1,200/mo |
According to HTR's product database, GRAND PMS and Shiji Daylight PMS share 12 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 76 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GRAND PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. GRAND PMS offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GRAND PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GRAND has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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