Compare Guest Service vs ICG Check-in Online vs TouchMenu

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Compare Guest Service vs ICG Check-in Online vs TouchMenu

Hotel Guest Apps vendor comparison between Guest Service vs ICG Check-in Online vs TouchMenu. Find out which Hotel Guest Apps is right for you based on realtime data from 53 verified hotelier reviews across 12 countries.

Ratings Summary

HT Score

Guest Service

78

ICG Check-in Online

unranked

TouchMenu

77

Popularity

Guest Service

28 verified reviews

ICG Check-in Online

0 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

Guest Service

98%

ICG Check-in Online

0%

TouchMenu

98%

Ease of Use

Guest Service

4.9

ICG Check-in Online

0

TouchMenu

5

ROI

Guest Service

4.8

ICG Check-in Online

0

TouchMenu

4.9

Implementation

Guest Service

4.7

ICG Check-in Online

Not enough data available

TouchMenu

5

Customer Support

Guest Service

4.7

Verified Customer Support

ICG Check-in Online

0

Verified Customer Support

TouchMenu

5

Verified Customer Support

Certificate of Excellence

Guest Service

ICG Check-in Online

TouchMenu

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

ICG Check-in Online

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

Guest Service

vs.

ICG Software

ICG Software

vs.

TouchMenu

TouchMenu

Take recommendations quiz

Customers

Top 3 Segments

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

ICG Check-in Online

Resorts - 0%

Motels - 0%

Hostels - 0%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

Guest Service

Guest Service doesn’t have any featured brands available

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-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

ICG Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ICG Check-in Online

Pricing Available By Request

ICG Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Guest Service

Guest Service

vs.

ICG Software

ICG Software

vs.

TouchMenu

TouchMenu

1-click quote request

What Customers Are Saying

Most Recent Review

Guest Service

Reception team

Front Office from (Turkey)

ICG Check-in Online

ICG Software doesn’t have any clients that have vouched for the product

TouchMenu

The right partner!

Night manager

Most Positive Review

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

ICG Check-in Online

ICG Software doesn’t have any clients that have vouched for the product

TouchMenu

Digital menu

Hotel manager

Most Critical

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

ICG Check-in Online

ICG Software doesn’t have any clients that have vouched for the product

TouchMenu

Digital menu

Hotel manager

References

Guest Service

Guest Service doesn’t have any references available

-

-

General Info

Screenshots

ICG Software doesn't have any screenshots

Integrations

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

ICG Check-in Online

ICG Software doesn't have any integrations

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Recent Company Updates

Guest Service

Guest Service doesn’t have any recent company updates

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-

Recent Articles

Guest Service

Guest Service doesn’t have any recent articles

ICG Check-in Online

ICG Software doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles

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