Guest Service vs. Secom vs. Hoteza: Which is a Better Fit?

Ratings Summary

HT Score

Guest Service

Secom Kriegner Zutrittskontrollsysteme

unranked

Hoteza Guest App

Popularity

Guest Service

28 verified reviews

Secom Kriegner Zutrittskontrollsysteme

0 verified reviews

Hoteza Guest App

31 verified reviews

Likelihood to Recommend

Guest Service

98%

Secom Kriegner Zutrittskontrollsysteme

Hoteza Guest App

98%

Ease of Use

Guest Service

4.9

Secom Kriegner Zutrittskontrollsysteme

Hoteza Guest App

4.9

ROI

Guest Service

4.8

Secom Kriegner Zutrittskontrollsysteme

Hoteza Guest App

4.7

Implementation

Guest Service

4.7

Secom Kriegner Zutrittskontrollsysteme

Not enough data available

Hoteza Guest App

4.7

Customer Support

Guest Service

4.7

Verified Customer Support

Secom Kriegner Zutrittskontrollsysteme

Verified Customer Support

Hoteza Guest App

4.8

Verified Customer Support

Certificate of Excellence

Guest Service

Secom Kriegner Zutrittskontrollsysteme

Hoteza Guest App

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Secom Kriegner Zutrittskontrollsysteme

Door Hardware

Door Hardware and Locks
Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷

Access Management

Access Management (Cloud Based)
Access Management Solution (Server Based)
Guest Management Dashboard
Google Wallet Integration

Store keys in Google Wallet to allow guests and staff to open any door which they have access to with a tap of their smartphone instead of having to open the Web App providing increased security and convenience.
Multi-Property Management

Manage access across multiple properties in your portfolio from a centralized dashboard.
Notifications

Guest App

Mobile App
Whitelabel Capability
Remote Checkin
Keyless Entry

Mobile Check-In / check-in from anywhere / save time, eliminate the line. Mobile keyless entry / secure room access via smartphone / most secure form of room entry, receive mobile key prior to arrival, straight-to-room, eliminates plastic keycard waste and cost
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch

Compatibility

Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch
Developer SDK

Software development kit (SDK) that enables hotels to leverage the product capabilities and build them into their own app.
Google Wallet Integration

Store keys in Google Wallet to allow guests and staff to open any door which they have access to with a tap of their smartphone instead of having to open the Web App providing increased security and convenience.

Hoteza Guest App

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

vs.

Secom

vs.

Hoteza

Take recommendations quiz

Customers

Top 3 Segments

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

Secom Kriegner Zutrittskontrollsysteme

Resorts - 0%

Motels - 0%

Hostels - 0%

Hoteza Guest App

Luxury Hotels - 42%

Boutiques - 16%

Resorts - 13%

Featured clients

Guest Service

Guest Service doesn’t have any featured brands available

Hoteza Guest App

Hoteza doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Secom has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

Guest Service

Average

Secom Kriegner Zutrittskontrollsysteme

Pricing Available By Request

Hoteza Guest App

Average

Custom Price Quote

Guest Service

vs.

Secom

vs.

Hoteza

1-click quote request

What Customers Are Saying

Most Recent Review

Guest Service

Reception team

Front Office from (Turkey)

Secom Kriegner Zutrittskontrollsysteme

Secom doesn’t have any clients that have vouched for the product

Hoteza Guest App

The best #entertainment and hotel information system.

iT Director

Most Positive Review

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

Secom Kriegner Zutrittskontrollsysteme

Secom doesn’t have any clients that have vouched for the product

Hoteza Guest App

HOTEZA APP IS A REAL SOLUTION

Hotel Manager from

Most Critical

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

Secom Kriegner Zutrittskontrollsysteme

Secom doesn’t have any clients that have vouched for the product

Hoteza Guest App

HOTEZA APP IS A REAL SOLUTION

Hotel Manager from

References

Guest Service

Guest Service doesn’t have any references available

Hoteza Guest App

Hoteza doesn’t have any references available

General Info

Screenshots

Secom doesn't have any screenshots

Integrations

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Secom Kriegner Zutrittskontrollsysteme

Secom doesn't have any integrations

Hoteza Guest App

Property Management Systems (8) Housekeeping Software (4) Staff Collaboration Tools (4)

View all integrations (16)

Recent Company Updates

Guest Service

Guest Service doesn’t have any recent company updates

Hoteza Guest App

Hoteza and Peninsula Hotels Redefine the Guest Journey with a Custom-Made In-Room Tablet Solution

Hoteza AI: Unleash the Power of AI for Captivating, Tailored Experiences

Guest Service

Guest Service doesn’t have any recent articles

Secom Kriegner Zutrittskontrollsysteme

Secom doesn’t have any recent articles

Hoteza Guest App

Hoteza doesn’t have any recent articles