Hoteza Guest App

4.9 (31 REVIEWS)

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77 out of 100
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Hoteza Guest App

4.9 (31 REVIEWS)

Ranked 5 (out of 84) in Hotel Guest Apps

Interactive & easy-to-use web application for easier communication, entertainment & personalized guest experience

98% recommended by 57 hotels

Peninsula, MGM, Langham & 54 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Hoteza’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hoteza for its ability to streamline operations and enhance guest experiences. With features like integrated room service, personalized messaging, and seamless TV and mobile app interfaces, it boosts revenue by increasing in-room dining and SPA service uptake. However, areas needing improvement include content uploading and software integration with existing PMS and other hotel systems.

Peninsula, MGM, Langham & 54 others

Read their reviews

Support

Supportive

Hoteliers often highlight the customer support provided for the Hoteza platform as being reliable and effective, though they express a desire for 24x7 coverage to address issues around the clock. They describe the support team's responsiveness and expertise as strong points, ensuring technical issues like interface problems with Opera Cloud are minimized. Users appreciate the resources available, such as helpful FAQs, tutorials, and documentation, which facilitate easier onboarding and training processes. Overall, hoteliers feel that customer support enhances the guest experience by ensuring seamless technology operations at their establishments.

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It ...

See full review

Operations Manager

3 months ago

Verified

... *Easy to communicate with the service desk. *Easy access to Hotel information directory. *Comfort to order food or beverages from their mobile device. ...

See full review

Asst. Director of IT

2 months ago

Verified

... Perfect IPTV and Casting solutions, and guest-facing apps. Local partners are available in UAE, and work well with the vendor. ...

See full review

Asst. Director of IT

2 months ago

Verified

... I can't think of anything to improve other than 24x7 coverage of the vendor support to ensure issues are addressed around the clock. ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

Assistant IT Manager

1 months ago

Verified

... Seamless multi device integration, personalized recommendations, and robust technical support to minimize downtime. when there is an interface issue with Opera Cloud and also a Signage Solution. ...

See full review

iT Director

1 months ago

Verified

... From above selected products which we are using in our property we can say that the systems are very flexible and user friendly. Though we are still on the way to finish the setup, we are sure we'll have more revenue to be generated with the help of Hoteza ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation capabilities of Hoteza’s platform as a key advantage. The system effectively automates routine tasks such as guest communications, service requests, and data entry, which significantly reduces manual workload and human error. This automation streamlines operations, particularly at the front desk, and allows staff to focus more on enhancing guest experiences. The integration with other hotel systems is seamless, further boosting operational efficiency and enabling personalized guest services. Overall, the automation features are seen as a valuable asset in improving both guest satisfaction and hotel management efficiency.

Hotel Manager

3 months ago

Verified

... Simplifies front desk operations. Creates the "wow" efect to the guests. Facilitates guests to have an overall positive experience. Less paper work and paper. ...

See full review

Hotel Manager

3 months ago

Verified

... Simplifies front desk operations. Creates the "wow" efect to the guests. Facilitates guests to have an overall positive experience. Less paper work and paper. ...

See full review

Front Desk Manager

3 months ago

Verified

... Easier data entry without complications, "bugs" that we had at the beginning . The possibility of sending data/wishes directly to the housekeeping ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content ...

See full review

Operations Manager

3 months ago

Verified

... Probably the process of uploading pictures could be made easier. It is difficult to resize images for uploading. Also if we could upload pre written text in pdf or other format. ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic and tech-savvy environment we promote at Media One Hotel. By allowing guests to place orders, make service requests, and communicate directly with the hotel staff through a single app, it streamlines guest interactions and boosts operational efficiency. Guests no longer have to wait for responses via phone or in-person; the app allows for real ...

See full review

Assistant IT Manager

1 months ago

Verified

... Seamless multi device integration, personalized recommendations, and robust technical support to minimize downtime. when there is an interface issue with Opera Cloud and also a Signage Solution. ...

See full review

Integrations

Connected

Hoteliers often highlight the key aspect of integrations when discussing Hoteza's Hotel Guest Apps product. They commend the software's ability to integrate seamlessly with various systems, particularly emphasizing its compatibility with Property Management Systems (PMS). Users mention that while the base integration is effective, there is room for the PMS IT teams to further streamline communication with the Hoteza app software for enhanced performance. Although setting up integrations is generally straightforward, some users encounter occasional challenges that require refinement. Overall, integrations are praised for their reliability and consistent performance, allowing hoteliers to maintain smooth operations without significant syncing issues.

Hotel Manager

3 months ago

Verified

... It could be improoved the software communication between Hoteza app sopftware and PMS, but this is up to the PMS ITs to improve. ...

See full review

Front Desk Manager

3 months ago

Verified

... Easier data entry without complications, "bugs" that we had at the beginning . The possibility of sending data/wishes directly to the housekeeping ...

See full review

Front Desk Manager

3 months ago

Verified

... Easier data entry without complications, "bugs" that we had at the beginning . The possibility of sending data/wishes directly to the housekeeping ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content and shopping functionality is excellent particularly for room service. In addition the way it handles the TV channel list is genius, by language, by country and with easy channel icons for guetss to understand. Messaging is also very simple for guets to use and for staff to answer, ensuring that all guest needs are actioned immediately. One of the best recent additions to the system is 'Hotcast' a new virtual ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content and shopping functionality is excellent particularly for room service. In addition the way it handles the TV channel list is genius, by language, by country and with easy channel icons for guetss to understand. Messaging is also very simple for guets to use and for staff to answer, ensuring that all guest needs are actioned immediately. One of the best recent additions to the system is 'Hotcast' a new ...

See full review

Operations Manager

3 months ago

Verified

... Probably the process of uploading pictures could be made easier. It is difficult to resize images for uploading. Also if we could upload pre written text in pdf or other format. ...

See full review

Operations Manager

3 months ago

Verified

... Probably the process of uploading pictures could be made easier. It is difficult to resize images for uploading. Also if we could upload pre written text in pdf or other format. ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of ...

See full review

GM

2 months ago

Verified

... Add-on - festive skins to TV, upselling module to HSIA, access to more apple tv features, pre configured multiple metro layouts to keep it lively, adding more brands of vendors to improve ability for guest to control ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

Assistant IT Manager

1 months ago

Verified

... I like hoteza systems for their seamless streaming, interactive features, customizable content, user-friendly interface, and the ability to offer on-demand entertainment directly to guests, enhancing ...

See full review

Assistant IT Manager

1 months ago

Verified

... Seamless multi device integration, personalized recommendations, and robust technical support to minimize downtime. when there is an interface issue with Opera Cloud and also a Signage Solution. ...

See full review

Value

Balanced

Hoteliers often highlight the value of Hoteza's Hotel Guest Apps in providing a good return on investment through enhanced operational efficiency and improved guest satisfaction. The integration of multiple services such as ordering, service requests, and communication directly through a user-friendly app streamlines operations and reduces the need for traditional, paper-based processes, ultimately contributing to cost savings. Furthermore, the ability for guests to access all necessary information and services in one place maximizes convenience and creates a positive overall guest experience, solidifying the app’s value proposition. Despite the strong benefits, some users suggest more comprehensive training for hotel staff to fully utilize the app's features would enhance its value proposition even further.

Hotel Manager

3 months ago

Verified

... HOTEZA APP IS A REAL SOLUTION ...

See full review

Hotel Manager

3 months ago

Verified

... Simplifies front desk operations. Creates the "wow" efect to the guests. Facilitates guests to have an overall positive experience. Less paper work and paper. ...

See full review

Hotel Manager

3 months ago

Verified

... Simplifies front desk operations. Creates the "wow" efect to the guests. Facilitates guests to have an overall positive experience. Less paper work and paper. ...

See full review

Front Desk Manager

3 months ago

Verified

... Use for room service orders Use for loundry All information in one place All restaurant menus visible in one place ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content ...

See full review

Operations Manager

3 months ago

Verified

... *Easy to communicate with the service desk. *Easy access to Hotel information directory. *Comfort to order food or beverages from their mobile device. ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic ...

See full review

GM

2 months ago

Verified

... Add-on - festive skins to TV, upselling module to HSIA, access to more apple tv features, pre configured multiple metro layouts to keep it lively, adding more brands of vendors to improve ability for ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic and tech-savvy environment we promote at Media One Hotel. By allowing guests to place orders, make service requests, and communicate directly with the hotel staff through a single app, it streamlines guest interactions and boosts operational efficiency. Guests no longer have to wait for responses via phone or in-person; the app allows for real-time engagement and quick resolutions. Additionally, the app's user-friendly interface and quick download process make it easy for guests to access all the information they need, such as restaurant hours, spa services, and local recommendations, contributing to a smoother guest journey from check-in to check-out. Hospitality Wi-Fi Solutions At Media One Hotel, providing reliable and high-speed internet is a priority, and Hoteza’s Wi-Fi solutions ensure that we exceed guest expectations. Whether our guests are streaming entertainment or handling business ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more ...

See full review

Assistant IT Manager

1 months ago

Verified

... I like hoteza systems for their seamless streaming, interactive features, customizable content, user-friendly interface, and the ability to offer on-demand entertainment directly to guests, enhancing ...

See full review

Assistant IT Manager

1 months ago

Verified

... I like hoteza systems for their seamless streaming, interactive features, customizable content, user-friendly interface, and the ability to offer on-demand entertainment directly to guests, enhancing ...

See full review

IT Manager

1 months ago

Verified

... I’ve had a fantastic experience working with Hoteza for our hotel TV solutions. From the very beginning, their team was extremely professional and responsive in understanding our needs. The installation process was seamless, and the technology they provided is top-notch. Our guests absolutely love the wide range of entertainment options and the user-friendly interface. The high-definition picture quality and reliable streaming capabilities have greatly enhanced the guest experience at our hotel. What stands out the most is their customer support. Whenever we’ve had questions or needed assistance, their team has been quick to respond and resolve issues efficiently. It’s clear that they are committed to providing excellent service, and that’s something we truly appreciate. Overall, I highly recommend Hoteza to any hotel looking to upgrade their TV solutions. Their innovation ...

See full review

IT Manager

1 months ago

Verified

... I don't think that there is needed something to improve and if there will needed something to be improved i am sure that support team will do that without any problem. Overall, I’m very satisfied with the services provided, but there are a couple of areas where I think there could be some improvements. For instance, while the installation process was smooth, I think more detailed guidance or training on how to use all the features of the TV system could be beneficial for hotel staff. It would help ensure we’re utilizing the system to its full potential and assist in troubleshooting minor issues faster. Additionally, while the content library is great, having more options in terms of local channels or languages could enhance the guest experience, especially for international ...

See full review

iT Director

1 months ago

Verified

... The best #entertainment and hotel information system. ...

See full review

iT Director

1 months ago

Verified

... From above selected products which we are using in our property we can say that the systems are very flexible and user friendly. Though we are still on the way to finish the setup, we are sure we'll have more revenue ...

See full review

Functionality

Balanced

Hoteliers often highlight the functionality of Hoteza's Hotel Guest Apps as offering a comprehensive suite of core features such as room service ordering, messaging, and integrating guest preferences for entertainment. The system is praised for its reliability, with minimal issues reported regarding bugs or downtime. It allows automation of tasks which boosts operational efficiency, and the customization options for workflows and templates are notably flexible. The app also supports multiple languages, enhancing its global features. Overall, it provides actionable insights and reports that are easy to interpret, making it a robust solution for improving guest experience.

Hotel Manager

3 months ago

Verified

... It could be improoved the software communication between Hoteza app sopftware and PMS, but this is up to the PMS ITs to improve. ...

See full review

Hotel Manager

3 months ago

Verified

... HOTEZA APP IS A REAL SOLUTION ...

See full review

Front Desk Manager

3 months ago

Verified

... Use for room service orders Use for loundry All information in one place All restaurant menus visible in one place ...

See full review

Front Desk Manager

3 months ago

Verified

... Use for room service orders Use for loundry All information in one place All restaurant menus visible in one place ...

See full review

Front Desk Manager

3 months ago

Verified

... Use for room service orders ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content and shopping ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content and shopping functionality is excellent particularly for room service. In addition the way it handles the TV channel list is genius, by language, by country and with easy channel icons for guetss to understand. Messaging is also very simple for guets to use and for staff to answer, ensuring that all guest needs are actioned immediately. One of the best ...

See full review

Commercial Director

3 months ago

Verified

... The messaging display could be larger, more obvious, and it should auto wake the TV during the hours 08:00 to 22:00. Also a big improvement would be the ability to preschedule content and publish it ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It ...

See full review

Commercial Director

3 months ago

Verified

... Hoteza in 3 hotels ...

See full review

Commercial Director

3 months ago

Verified

... We have installed the Hoteza platform in all 3 of our hotels in Cyprus. it is the most userfriendly and easy to operate system of its kind in the market today, for TV, tablet and mobile devices. It has excellent flexibility and a multitude of applications, the content and shopping functionality is excellent particularly for room service. In addition the way it handles the TV channel ...

See full review

Commercial Director

3 months ago

Verified

... The messaging display could be larger, more obvious, and it should auto wake the TV during the hours 08:00 to 22:00. Also a big improvement would be the ability to preschedule content and publish it ...

See full review

Operations Manager

3 months ago

Verified

... All Information guest requires in one app. ...

See full review

Operations Manager

3 months ago

Verified

... All Information guest requires in one app. ...

See full review

Operations Manager

3 months ago

Verified

... *Easy to communicate with the service desk. *Easy access to Hotel information directory. *Comfort to order food or beverages from their mobile device. ...

See full review

Operations Manager

3 months ago

Verified

... Probably the process of uploading pictures could be made easier. It is difficult to resize images for uploading. Also if we could upload pre written text in pdf or other format. ...

See full review

Asst. Director of IT

2 months ago

Verified

... Perfect IPTV and Casting solutions, and guest-facing apps. Local partners are available in UAE, and work well with the vendor. ...

See full review

Asst. Director of IT

2 months ago

Verified

... Smart, Efficient and just works very well ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic and tech-savvy environment we promote at Media One Hotel. By allowing guests to place orders, make service requests, and communicate directly with the hotel staff through a single app, it streamlines guest interactions and boosts operational efficiency. Guests no longer have to wait for responses via phone or in-person; the app allows for real-time engagement and quick resolutions. Additionally, the app's user-friendly interface and quick download process make it easy for guests to access all the information they need, such as restaurant hours, spa services, and local recommendations, contributing to a smoother guest journey from check-in to check-out. Hospitality Wi-Fi Solutions At Media One Hotel, providing reliable ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

GM

2 months ago

Verified

... Add-on - festive skins to TV, upselling module to HSIA, access to more apple tv features, pre configured multiple metro layouts to keep it lively, adding more brands of vendors to improve ability for ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic and tech-savvy environment we promote at Media One Hotel. By allowing guests to place orders, make service requests, and communicate directly with the hotel staff through a single app, it streamlines guest interactions and boosts operational efficiency. Guests no longer have to wait for responses via phone or in-person; the app allows for real-time engagement and quick ...

See full review

GM

2 months ago

Verified

... Enhancing Guest Experience at Media One Hotel with Hoteza: Seamless Technology for Modern Hospitality ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic and tech-savvy environment we promote at Media One Hotel. By allowing guests to place orders, make service requests, and communicate directly with the hotel staff through a single app, it streamlines guest interactions and boosts operational efficiency. Guests no longer have to wait for responses via phone or in-person; the app allows for real-time engagement and quick resolutions. Additionally, the app's user-friendly interface and quick download process make it easy for guests to access all the information they need, such as restaurant hours, spa services, and local recommendations, contributing to a smoother guest journey from check-in to check-out. Hospitality Wi-Fi Solutions At Media One Hotel, providing reliable and high-speed internet is a priority, and Hoteza’s Wi-Fi solutions ensure that we exceed guest expectations. Whether our guests are streaming entertainment or handling business tasks, the fast ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of entertainment options, from international channels to personalized streaming services, ensures their stay is engaging and enjoyable. The seamless integration of guest preferences into entertainment choices helps create a more personalized experience, further enhancing guest satisfaction. Additionally, the high-definition quality and seamless navigation allow guests to effortlessly enjoy their favorite content. The integration of hotel information into the TV interface ensures that guests have easy access to all services, from dining options to concierge services, directly from the comfort of their rooms. Hotel Guest Apps Hoteza’s Guest App perfectly complements the dynamic and tech-savvy environment we promote at Media One Hotel. By allowing guests to place orders, make service requests, and communicate directly with the hotel staff through a single app, it streamlines guest interactions and boosts operational efficiency. Guests no longer have to wait for responses via phone or in-person; the app allows for real-time engagement and quick resolutions. Additionally, the app's user-friendly interface and quick download process make it easy for guests to access all the information they need, such as restaurant hours, spa services, and local recommendations, contributing to a smoother guest journey from check-in to check-out. Hospitality Wi-Fi Solutions At Media One Hotel, providing reliable and high-speed internet is a priority, and Hoteza’s Wi-Fi solutions ensure that we exceed guest expectations. Whether our guests are streaming entertainment or handling business tasks, the fast and stable Wi-Fi connection ensures that they can do so without interruptions. With the ability to handle multiple devices per guest and maintain strong ...

See full review

GM

2 months ago

Verified

... Add-on - festive skins to TV, upselling module to HSIA, access to more apple tv features, pre configured multiple metro layouts to keep it lively, adding more brands of vendors to improve ability for ...

See full review

GM

2 months ago

Verified

... Hospitality TV From Media One Hotel’s perspective, Hoteza's Hospitality TV solution is a perfect fit for enhancing the guest in-room experience. The ability for guests to access a variety of ...

See full review

GM

2 months ago

Verified

... Add-on - festive skins to TV, upselling module to HSIA, access to more apple tv features, pre configured multiple metro layouts to keep it lively, adding more brands of vendors to improve ability for guest to control lighting ...

See full review

Chief Engineer

1 months ago

Verified

... The integration level capabilities of the whole System. It is almost All in One! Easy to customize and update content. ...

See full review

Assistant IT Manager

1 months ago

Verified

... I like hoteza systems for their seamless streaming, interactive features, customizable content, user-friendly interface, and the ability to offer on-demand entertainment directly to guests, enhancing ...

See full review

Assistant IT Manager

1 months ago

Verified

... I like hoteza systems for their seamless streaming, interactive features, customizable content, user-friendly interface, and the ability to offer on-demand entertainment directly to guests, enhancing ...

See full review

Assistant IT Manager

1 months ago

Verified

... Seamless multi device integration, personalized recommendations, and robust technical support to minimize downtime. when there is an interface issue with Opera Cloud and also a Signage Solution. ...

See full review

IT Manager

1 months ago

Verified

... I’ve had a fantastic experience working with Hoteza for our hotel TV solutions. From the very beginning, their team was extremely professional and responsive in understanding our needs. The installation process was seamless, and the technology they provided is top ...

See full review

IT Manager

1 months ago

Verified

... I’ve had a fantastic experience working with Hoteza for our hotel TV solutions. From the very beginning, their team was extremely professional and responsive in understanding our needs. The installation process was seamless, and the technology they provided is top-notch. Our guests absolutely love the wide range of entertainment ...

See full review

IT Manager

1 months ago

Verified

... I’ve had a fantastic experience working with Hoteza for our hotel TV solutions. From the very beginning, their team was extremely professional and responsive in understanding our needs. The installation process was seamless, and the technology they provided is top-notch. Our guests absolutely love the wide range of entertainment options and the user-friendly interface. The high ...

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IT Manager

1 months ago

Verified

... I don't think that there is needed something to improve and if there will needed something to be improved i am sure that support team will do that without any problem. Overall, I’m very satisfied with the services provided, but there are a couple of areas where I think there could be some improvements. For instance, while the installation process was smooth, I think more detailed guidance or training on how to use all the features of the TV system could be beneficial for hotel staff. It would help ensure we’re utilizing the system to its full potential and assist in troubleshooting minor issues faster. Additionally, while the content ...

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IT Manager

1 months ago

Verified

... I don't think that there is needed something to improve and if there will needed something to be improved i am sure that support team will do that without any problem. Overall, I’m very satisfied with the services provided, but there are a couple of areas where I think there could be some improvements. For instance, while the installation process was smooth, I think more detailed guidance or training on how to use all the features of the TV system could be beneficial for hotel staff. It would help ensure we’re utilizing the system to its full potential and assist in troubleshooting minor issues faster. Additionally, while the content library is great, having more options in terms of local channels or languages could enhance the guest experience, especially for international travelers. These are just a few suggestions, and I believe they would further improve the overall experience. The content offerings are solid, but it would be great to see a more frequent update of available movies and shows. Adding more up-to-date content and perhaps some exclusive ...

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IT Manager

1 months ago

Verified

... I’ve had a fantastic experience working with Hoteza for our hotel TV solutions. From the very beginning, their team was extremely professional and responsive in understanding our needs. The installation process was seamless, and the technology ...