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Guest Tracker PMS vs. Shiji Daylight PMS:
Which Is Right for You?
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
TCS Systems shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
How Does Guest Tracker PMS Compare to Shiji Daylight PMS?
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
What Are the Pros and Cons of Guest Tracker PMS vs Shiji Daylight PMS?
After analyzing 34 verified reviews, TCS Systems users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Shiji Group
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Support Team
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Implementation
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Training Materials
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System Speed
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TCS Systems vs Shiji Group: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | TCS Systems |
Shiji Group
|
|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | TCS Systems |
Shiji Group
|
|---|---|---|
| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | TCS Systems |
Shiji Group
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|---|---|---|
| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
The Decision
Choosing the right property management system (PMS) can transform your hotel's operations and guest experiences. Guest Tracker PMS by TCS Systems and Shiji Daylight PMS both aim to streamline processes, but they serve different hotel profiles and maturity levels. Your decision hinges on your hotel's size, regional needs, and the features you prioritize.
Guest Tracker PMS appears to lack recent reviews and is rated very poorly overall. Conversely, Shiji Daylight PMS boasts a substantial review base, high ratings, and active customer support—making it the more reliable option for hotels seeking a modern, scalable PMS.
Is Guest Tracker PMS or Shiji Daylight PMS Better for Hotels?
Guest Tracker PMS by TCS Systems is designed to provide basic reservation, check-in, and billing functions. However, it has not received recent reviews and scores a 0/5 overall, indicating little confidence from users.
In contrast, Shiji Daylight PMS is a cloud-native, feature-rich platform with a 74.68/100 score and 32 recent reviews. Users praise its ease of use, automation capabilities, and scalability, making it suitable for a wide range of hotel types, from independent boutiques to large chains.
The stark difference in recent review activity and ratings signals that Shiji Daylight is actively supported and evolving, while Guest Tracker PMS’s ongoing viability is questionable. Would you rather base your decision on a proven, well-reviewed product or one with no recent user feedback?
Shiji Daylight PMS vs Guest Tracker PMS: Which Should Your Hotel Choose?
If your hotel needs a reliable, feature-rich PMS with strong support and a proven track record, go with Shiji Daylight PMS. It’s ideal if you prioritize automation, detailed reporting, integrations, and a user-friendly interface that reduces staff training time.
If your hotel only requires very basic management functions and has minimal growth plans, Guest Tracker PMS might suffice—though its lack of recent reviews and features suggests it’s not future-proof. Larger or growing hotels should lean toward Shiji Daylight for scalability and ongoing support.
This comparison clearly favors Shiji Daylight for most hotels, especially those seeking a future-ready solution with comprehensive features and active customer engagement.
Is Guest Tracker PMS or Shiji Daylight PMS Easier to Use?
Guest Tracker PMS has no recent ratings or reviews, making it impossible to assess its usability. Its lack of user feedback suggests it might not be actively supported or intuitive.
Shiji Daylight PMS, rated 4.63/5 for ease of use based on recent reviews, is widely praised for its intuitive design, training materials, and quick onboarding. Users find it simple to adopt and operate, with many highlighting that new team members can learn it quickly.
Edge: Shiji Daylight PMS.
Which Has Better Features: Guest Tracker PMS or Shiji Daylight PMS?
Guest Tracker PMS offers only basic functionalities—reservation, billing, and check-in—lacking any advanced features or integrations, and has no documented unique features.
Shiji Daylight PMS provides over 98 features, including guest profiles, online check-in/out, integrated CRS, mobile apps, task management, automated reminders, real-time reporting, and extensive integrations with third-party systems like SiteMinder, Revinate, and IDeaS. Its comprehensive capabilities support operational efficiency and guest personalization at scale.
Edge: Shiji Daylight PMS.
Which Has Better Customer Support: Guest Tracker PMS or Shiji Daylight PMS?
Guest Tracker PMS has no recent reviews referencing support or onboarding, casting doubt on its support quality or availability.
Shiji Daylight PMS consistently receives positive feedback for its support team, with a 4.53/5 rating and comments praising its professionalism and responsiveness. Numerous reviews mention smooth onboarding and ongoing technical assistance, critical for hotel operations.
Edge: Shiji Daylight PMS.
Which Has More Integrations: Guest Tracker PMS or Shiji Daylight PMS?
Guest Tracker PMS does not list any verified integrations, suggesting limited or no connectivity to other systems.
Shiji Daylight PMS boasts 64 verified partners, including major industry players like SiteMinder, Revinate, IDeaS, and Amadeus. It offers extensive integration options for channel management, revenue management, guest feedback, and EPoS solutions, supporting a connected hotel ecosystem.
Edge: Shiji Daylight PMS.
Which Do Hoteliers Rate Higher: Guest Tracker PMS or Shiji Daylight PMS?
Guest Tracker PMS has no recent reviews or ratings, making it impossible to gauge user satisfaction.
Shiji Daylight PMS is rated 4.63/5 by users who highlight its user-friendliness, feature set, and support. The majority of recent reviews are positive, and its Net Promoter Score (NPS) of 8.94/10 indicates strong customer advocacy.
Edge: Shiji Daylight PMS.
How Much Do Guest Tracker PMS and Shiji Daylight PMS Cost?
Guest Tracker PMS doesn’t publicly list pricing or offer free tiers, making cost comparison difficult.
Shiji Daylight PMS costs $1,200.00 as a base price, with no ongoing monthly or implementation fees listed. This transparent pricing allows hotels to evaluate ROI against the feature set and support provided.
What Type of Hotel Should Use Guest Tracker PMS?
- Hotels with very basic management needs, such as small properties or those with minimal tech reliance.
- Teams seeking a simple, no-frills solution for reservations and billing.
- Hotels with low growth plans and limited budget for technology upgrades.
Not ideal if:
- Your hotel plans to expand or upgrade operations.
- You need advanced features like integrations, automation, or detailed analytics.
- You require support and frequent updates.
What Type of Hotel Should Use Shiji Daylight PMS?
- Hotels of all sizes, from boutique properties to large international chains.
- Teams seeking a scalable system with automation, reporting, and integrations.
- Hotels wanting to improve operational efficiency and guest personalization.
- Properties in regions where Shiji’s local support and compliance features are available.
Not ideal if:
- You only need minimal management functionality.
- Your hotel is in a region not supported by Shiji’s infrastructure.
- You prefer an open-source or very low-cost solution with limited features.
Shiji Daylight PMS vs Guest Tracker PMS: The Bottom Line for Hotels
The core difference is that Shiji Daylight PMS is a comprehensive, well-supported platform with extensive features, while Guest Tracker PMS appears to be a basic, unsupported system with no recent user feedback.
If your hotel values scalability, integrations, automation, and active support, Shiji Daylight PMS is the clear choice—its 32 recent reviews and high ratings reinforce its reliability.
Choose Guest Tracker PMS only if your needs are exceedingly simple, and you’re prepared to accept the risks associated with minimal recent user feedback and support.
For most hotels seeking operational efficiency and future-proof technology, Shiji Daylight PMS offers a proven, robust solution that grows with your business.
How Much Do Guest Tracker PMS and Shiji Daylight PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| TCS Systems |
Shiji Group
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| Starting Price | — | From $1,200/mo |
Which Features Does Guest Tracker PMS Have That Shiji Daylight PMS Doesn't (and Vice Versa)?
According to HTR's product database, Guest Tracker PMS and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | TCS Systems |
Shiji Group
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
Real-World Results: TCS Systems vs Shiji Group by Business Goal
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
Ruby Hotels
Mid-Size
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
Sunborn London
Small
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
TCS Systems vs Shiji Group: The Bottom Line
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Guest Tracker PMS vs Shiji Daylight PMS
Can Guest Tracker PMS replace Shiji Daylight PMS?
It depends on your requirements. Guest Tracker PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Guest Tracker PMS offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Guest Tracker PMS or Shiji Daylight PMS offer a free plan?
Guest Tracker PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Guest Tracker PMS and Shiji Daylight PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. TCS Systems has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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