Compare GuestRevu (Surveys) vs CustomerCount Surveys

+ Add company

Compare GuestRevu (Surveys) vs CustomerCount Surveys

Guest Survey Software vendor comparison between GuestRevu (Surveys) vs CustomerCount Surveys . Find out which Guest Survey Software is right for you based on realtime data from 434 verified hotelier reviews across 52 countries.

Ratings Summary

HT Score

GuestRevu (Surveys)

100

CustomerCount Surveys

unranked

Popularity

GuestRevu (Surveys)

434 verified reviews

CustomerCount Surveys

0 verified reviews

Likelihood to Recommend

GuestRevu (Surveys)

95%

CustomerCount Surveys

0%

Ease of Use

GuestRevu (Surveys)

4.7

CustomerCount Surveys

0

ROI

GuestRevu (Surveys)

4.6

CustomerCount Surveys

0

Implementation

GuestRevu (Surveys)

4.6

CustomerCount Surveys

Not enough data available

Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

CustomerCount Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Social review tracking

CustomerCount Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu

GuestRevu

vs.

CustomerCount

CustomerCount

vs.

Take recommendations quiz

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%

Resorts - 17%

Luxury Hotels - 11%

CustomerCount Surveys

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

GuestRevu (Surveys)

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

CustomerCount Surveys

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

GuestRevu

GuestRevu

vs.

CustomerCount

CustomerCount

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Most Critical

GuestRevu (Surveys)

Excellent company to work with.

General Manager

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

-

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

View all integrations (37)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Recent Company Updates

GuestRevu (Surveys)

African Winners of the GuestRevu GREAT Awards 2024 Announced

Winners of the GuestRevu GREAT Awards 2024 Announced

-

Recent Articles

GuestRevu (Surveys)

African properties getting guest experience right, losing out on online reputation

GuestRevu wins two categories in prestigious HotelTechAwards 2020

5 years ago

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Add products to compare: