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CustomerCount Surveys
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
CustomerCount Surveys
Unranked in Guest Surveys & Feedback
By employing the use of just two questions, CustomerCount can quantify just how loyal your customers are and identify which customers are in danger of leaving you.
Not yet recommended by any hotels
CustomerCount has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is CustomerCount?
Founded in 2009 | Headquarters in Washington Township (United States) | 4 employees
CustomerCount Surveys is a customer feedback management system designed to help businesses gather, analyze, and act on customer feedback effectively. The platform captures real-time insights through customizable surveys, enabling companies to measure customer satisfaction and loyalty. It integrates seamlessly into your existing business operations, allowing you to execute Net Promoter Score surveys and other feedback tools. CustomerCount Surveys provides actionable data that helps businesses make informed decisions to enhance customer experience and drive growth. The user-friendly interface, advanced analytics, and comprehensive reporting make it a valuable asset for improving customer engagement and loyalty.
CustomerCount doesn’t have any screenshots available
Capabilities
CustomerCount doesn’t have any benefits or use cases available
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
CustomerCount Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, CustomerCount Surveys is the #15 most trending product in the Guest Surveys & Feedback category (out of 25) and the #1716 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCustomerCount’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
CustomerCount Pricing
Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Collect Guest Surveys to Improve Operations
Customer Alliance makes it easy to capture, understand, share and act on feedback and reviews
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Hotelier Rating
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It looks like CustomerCount is not recommended by any hotels
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Support
Unverified
CustomerCount has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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