Compare GuestRevu (Surveys) vs Helix by micrometrics

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Compare GuestRevu (Surveys) vs Helix by micrometrics

Guest Surveys & Feedback vendor comparison between GuestRevu (Surveys) vs Helix by micrometrics . Find out which Guest Surveys & Feedback is right for you based on realtime data from 435 verified hotelier reviews across 53 countries.

Ratings Summary

HT Score

GuestRevu (Surveys)

100

Helix by micrometrics

unranked

Popularity

GuestRevu (Surveys)

433 verified reviews

Helix by micrometrics

2 verified reviews

Likelihood to Recommend

GuestRevu (Surveys)

95%

Helix by micrometrics

95%

Ease of Use

GuestRevu (Surveys)

4.7

Helix by micrometrics

5

ROI

GuestRevu (Surveys)

4.6

Helix by micrometrics

5

Implementation

GuestRevu (Surveys)

4.6

Helix by micrometrics

Not enough data available

Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

Helix by micrometrics

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Social review tracking

Helix by micrometrics

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu

GuestRevu

vs.

MicroMetrics

MicroMetrics

vs.

Take recommendations quiz

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%

Resorts - 17%

Luxury Hotels - 11%

Helix by micrometrics

Other - 50%

Boutiques - 50%

Resorts - 0%

Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

GuestRevu (Surveys)

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Helix by micrometrics

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

GuestRevu

GuestRevu

vs.

MicroMetrics

MicroMetrics

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Consolidation of reviews

Owner

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Most Critical

GuestRevu (Surveys)

Great platform

C.T.O

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

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General Info

Screenshots

Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

View all integrations (37)

Helix by micrometrics

Property Management Systems (1)

View all integrations (1)

Recent Company Updates

GuestRevu (Surveys)

Winners of the GuestRevu GREAT Awards 2024 Announced

Shortlisted Hotels for the 2024 GREAT Awards Announced

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Recent Articles

GuestRevu (Surveys)

African properties getting guest experience right, losing out on online reputation

GuestRevu wins two categories in prestigious HotelTechAwards 2020

4 years ago

Helix by micrometrics

MicroMetrics doesn’t have any recent articles

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