Compare GuestRevu (Surveys) vs Service Metrics Group vs Howazit

GuestRevu

GuestRevu (Surveys)

434 reviews
Service Metrics Group

Service Metrics Group

2 reviews
Howazit

Howazit

0 reviews

Compare GuestRevu (Surveys) vs Service Metrics Group vs Howazit

Guest Survey Software vendor comparison between GuestRevu (Surveys) vs Service Metrics Group vs Howazit. Find out which Guest Survey Software is right for you based on realtime data from 436 verified hotelier reviews across 53 countries.

GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile
Service Metrics Group

Service Metrics Group

Ranked 11 (out of 25)

5.0
2 reviews
View profile
Howazit

Howazit

Ranked 23 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

GuestRevu (Surveys)

100 HTScore Icon

Service Metrics Group

unranked HTScore Icon

Howazit

unranked HTScore Icon
Popularity

GuestRevu (Surveys)

434 verified reviews

Service Metrics Group

2 verified reviews

Howazit

0 verified reviews
Likelihood to Recommend

GuestRevu (Surveys)

95%

Service Metrics Group

100%

Howazit

0%
Ease of Use

GuestRevu (Surveys)

4.7

Service Metrics Group

5

Howazit

0
ROI

GuestRevu (Surveys)

4.6

Service Metrics Group

5

Howazit

0
Implementation

GuestRevu (Surveys)

4.6

Service Metrics Group

Not enough data available

Howazit

Not enough data available
Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Service Metrics Group

5

Verified Customer Support

Howazit

0

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

Service Metrics Group

Howazit

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Service Metrics Group

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Howazit

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu
vs.
Service Metrics Group
vs.
Howazit

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

Service Metrics Group

Other - 50%
Boutiques - 50%
Resorts - 0%

Howazit

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Pricing Available By Request

Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Service Metrics Group

Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Howazit

Pricing Available By Request
Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
GuestRevu
vs.
Service Metrics Group
vs.
Howazit
1-click quote request

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Critical

GuestRevu (Surveys)

Excellent company to work with.

General Manager

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)

Howazit

Howazit doesn’t have any clients that have vouched for the product
References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

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General Info

Screenshots

Service Metrics Group doesn't have any screenshots

Howazit doesn't have any screenshots

Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
View all integrations (37)

Service Metrics Group

Service Metrics Group doesn't have any integrations

Howazit

Howazit doesn't have any integrations

Recent Articles

Service Metrics Group

Service Metrics Group doesn’t have any recent articles

Howazit

Howazit doesn’t have any recent articles