Compare GuestService - Surveys vs Medallia vs Howazit

Guest Service

GuestService - Surveys

3 reviews
Medallia

Medallia

8 reviews
Howazit

Howazit

0 reviews

Compare GuestService - Surveys vs Medallia vs Howazit

Guest Surveys & Feedback vendor comparison between GuestService - Surveys vs Medallia vs Howazit. Find out which Guest Surveys & Feedback is right for you based on realtime data from 11 verified hotelier reviews across 2 countries.

Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
Medallia

Medallia

Ranked 8 (out of 25)

4.8
8 reviews
View profile
Howazit

Howazit

Ranked 23 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

GuestService - Surveys

unranked HTScore Icon

Medallia

unranked HTScore Icon

Howazit

unranked HTScore Icon
Popularity

GuestService - Surveys

3 verified reviews

Medallia

8 verified reviews

Howazit

0 verified reviews
Likelihood to Recommend

GuestService - Surveys

100%

Medallia

96%

Howazit

0%
Ease of Use

GuestService - Surveys

5

Medallia

4.6

Howazit

0
ROI

GuestService - Surveys

5

Medallia

4.5

Howazit

0
Implementation

GuestService - Surveys

Not enough data available

Medallia

4.9

Howazit

Not enough data available
Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Medallia

4.8

Verified Customer Support

Howazit

0

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

Medallia

Howazit

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Howazit

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service
vs.
Medallia
vs.
Howazit

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Howazit

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Howazit

Pricing Available By Request
Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guest Service
vs.
Medallia
vs.
Howazit

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Medallia

Nice Tool

General Manager from San Francisco (United States)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Howazit

Howazit doesn’t have any clients that have vouched for the product
References

GuestService - Surveys

Guest Service doesn’t have any references available
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General Info

Screenshots

Howazit doesn't have any screenshots

Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel CRM & Email Marketing (1)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Systems (1)

Howazit

Howazit doesn't have any integrations

Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

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Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Howazit

Howazit doesn’t have any recent articles