The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Guscom shines .
Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 169 |
After analyzing 169 verified reviews, Guscom users most value its , while Mews users highlight user interface and reporting, integration with third-party systems, seamless pms integration. Click any theme to see what reviewers say.
| Guscom |
|
|---|---|
| Pros | |
|
+
User Interface and Reporting
▾
|
|
|
+
Integration with Third-Party Systems
▾
|
|
|
+
Seamless PMS Integration
▾
|
|
|
+
Automation and Efficiency
▾
|
|
| Cons | |
|
−
Product Development and Feature Evolution
▾
|
|
|
−
Customization and Flexibility
▾
|
|
|
−
Operational Refinements
▾
|
|
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Guscom |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #2 44 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 94 reviews |
| Large (75-199 rooms) ▾ | — | #5 7 reviews |
| X-Large (200+ rooms) ▾ | — | #2 9 reviews |
By Property Type
| Segment | Guscom |
|
|---|---|---|
| Boutique ▾ | — | #3 74 reviews |
| Luxury ▾ | — | #3 41 reviews |
| Branded / Chain ▾ | — | #3 31 reviews |
| Extended Stay ▾ | — | #2 12 reviews |
By Region
| Segment | Guscom |
|
|---|---|---|
| North America ▾ | — | #3 14 reviews |
| Europe ▾ | — | #2 130 reviews |
| Asia Pacific | — | #5 4 reviews |
| Middle East | — | #6 0 reviews |
Choosing a hotel POS system is critical for streamlining operations, improving guest experiences, and boosting revenue. Guscom.POS and Mews POS both aim to serve this purpose, but they approach it very differently. Guscom.POS is a traditional POS designed mainly for retail and hospitality with a focus on inventory and transaction management, while Mews POS is a purpose-built hotel restaurant system emphasizing integration, automation, and guest experience. Your choice depends on your hotel’s specific needs and growth stage.
Guscom.POS has not accumulated reviews or ratings, indicating limited adoption or visibility, whereas Mews POS boasts 156 reviews, with recent feedback from 66 hotels. Mews also scores high on ease of use, support, and value, making it the safer recommendation for hotels seeking proven, recent user satisfaction. Are you ready to see which system fits your hotel best?
Guscom.POS offers a comprehensive POS experience with inventory, real-time sales tracking, and multi-channel payment processing, targeting retail and hospitality businesses. However, its lack of recent reviews and zero reviews in the last six months suggest limited current user feedback, making it difficult to gauge ongoing performance.
Mews POS, by contrast, is highly rated, with a 4.74 out of 5 ease-of-use score, and 66 recent reviews, reflecting active, current user experience. It is designed explicitly for hotels, integrating with property management systems and offering features like online ordering, bill splitting, and connected payments. Do you want a system with proven current customer satisfaction or an under-the-radar solution?
If your hotel needs a modern, integrated POS designed specifically for hospitality, Mews POS is the clear choice. Its high review count and recent user feedback prove its effectiveness in real-world settings, especially for properties seeking automation, guest engagement, and operational insights.
If your team primarily requires a POS for retail or simple F&B operations without extensive hotel integration, Guscom.POS might appeal due to its inventory and transaction features. But for hotels aiming for seamless guest experiences and operational efficiency, Mews's broad feature set and recent positive reviews make it the better fit.
Guscom.POS has no recent user ratings or reviews, so its ease of use remains unverified. Its traditional POS setup might suggest familiarity for retail-oriented staff but lacks current validation.
Mews POS, rated 4.74 out of 5 by users, boasts an intuitive interface and straightforward onboarding process, with many reviews emphasizing its user-friendly design. Hotels highlight its ease of implementation across devices and quick staff training as significant advantages. Edge: Mews.
Guscom.POS offers core POS features like sales tracking, inventory management, and payment processing, but it has no unique or advanced features beyond those basics. Its feature count is zero in the comparison data, indicating a limited scope.
Mews POS surpasses Guscom with 29 features, including PCI compliance, digital menus, online ordering, inventory and ingredient management, loyalty programs, integrated kitchen display, and extensive reporting capabilities. Its features are tailored to hospitality, supporting fast-service operations and guest engagement. Edge: Mews.
Guscom.POS has no recent reviews or ratings for support, leaving its customer service quality uncertain.
Mews POS is highly rated with a 4.43 out of 5 support score and recent reviews praising its responsive, reliable support team. Users mention that onboarding was smooth and that ongoing assistance is consistently helpful. For hotels prioritizing dependable support, Mews clearly leads. Edge: Mews.
Guscom.POS offers no verified integrations or partner network, limiting its ability to connect with other hotel systems or third-party tools.
Mews POS integrates with 336 verified partners, including PMS, channel managers, payment gateways, and marketing tools. Shared integrations with other Mews products create a connected ecosystem that simplifies operations and reporting. The extensive partner network gives Mews a significant edge for hotels seeking flexible, scalable integrations. Edge: Mews.
Guscom.POS has no reviews or recent ratings, so no hotel has rated it in the current data.
Mews POS’s reviews reveal very high satisfaction, with a Net Promoter Score of 9.32 out of 10 and a 95% likelihood to recommend among recent reviewers. Hotels of various sizes and segments, from boutique to conference hotels, praise its ease of use, automation, and support. For current performance and hotel satisfaction, Mews is the clear winner. Edge: Mews.
Guscom.POS does not publicly list its pricing or offer a trial, suggesting a bespoke quoting process or limited marketing presence.
Mews POS costs $200 per month, with no free tier or trial available. This transparent, subscription-based model aligns with hotel budgets and provides predictable expenses. Given the extensive features and support, the value proposition favors Mews for most hotels. Edge: Mews.
Guscom.POS lacks hotel-specific features, modern interfaces, or recent reviews, making it less suitable for hotels aiming for a unified guest experience.
Mews POS is built for hotels that prioritize operational consistency, guest experience, and scalable features.
Guscom.POS is a traditional POS system suited for retail and simple F&B outlets, but it lacks recent reviews, hotel-specific features, and current customer feedback. Its scope appears limited, and it doesn't demonstrate the modern capabilities hotels increasingly demand.
Mews POS, by contrast, excels in hotel restaurant operations with a dedicated, integrated platform. Its recent reviews reflect high satisfaction in ease of use, support, and features, making it the safer, more proven choice for hotels aiming for digital transformation.
Choose Guscom if you need a basic, inventory-focused POS for non-hotel-specific environments and are comfortable with limited support. But for a comprehensive, hotel-centric POS solution capable of supporting your property’s growth, Mews is the clear recommendation.
This comparison underscores the importance of recent feedback, full feature sets, and integration capabilities. Given Mews POS’s current momentum, user satisfaction, and extensive partner network, it stands out as the best option for hotels seeking modern, reliable, and scalable POS technology.
According to HTR's product database, guscom.POS and Mews POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Guscom |
|
|---|---|---|
| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. guscom.POS and Mews POS share many core Hotel POS Systems features, but each has unique capabilities. guscom.POS offers 0 verified integration partners, while Mews POS offers 335. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
guscom.POS: No. Mews POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Guscom has an HT Score of 0 and Mews has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor