Compare Helix by micrometrics vs Clarabridge vs Loopon Post Stay

MicroMetrics

Helix by micrometrics

2 reviews
Clarabridge

Clarabridge

0 reviews
Loopon

Loopon Post Stay

25 reviews

Compare Helix by micrometrics vs Clarabridge vs Loopon Post Stay

Guest Surveys & Feedback vendor comparison between Helix by micrometrics vs Clarabridge vs Loopon Post Stay. Find out which Guest Surveys & Feedback is right for you based on realtime data from 27 verified hotelier reviews across 7 countries.

MicroMetrics

MicroMetrics

Ranked 11 (out of 25)

4.8
2 reviews
View profile
Clarabridge

Clarabridge

Ranked 18 (out of 25)

N/A
0 reviews
View profile
Loopon

Loopon

Ranked 5 (out of 25)

4.4
25 reviews
View profile

Ratings Summary

HT Score

Helix by micrometrics

unranked HTScore Icon

Clarabridge

unranked HTScore Icon

Loopon Post Stay

76 HTScore Icon
Popularity

Helix by micrometrics

2 verified reviews

Clarabridge

0 verified reviews

Loopon Post Stay

25 verified reviews
Likelihood to Recommend

Helix by micrometrics

95%

Clarabridge

0%

Loopon Post Stay

87%
Ease of Use

Helix by micrometrics

5

Clarabridge

0

Loopon Post Stay

4.4
ROI

Helix by micrometrics

5

Clarabridge

0

Loopon Post Stay

4.4
Implementation

Helix by micrometrics

Not enough data available

Clarabridge

Not enough data available

Loopon Post Stay

4.3
Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Clarabridge

0

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Certificate of Excellence

Helix by micrometrics

Clarabridge

Loopon Post Stay

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Clarabridge

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MicroMetrics
vs.
Clarabridge
vs.
Loopon

Customers

Top 3 Segments

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%

Clarabridge

Resorts - 0%
Motels - 0%
Hostels - 0%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients
-
-
-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Clarabridge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Clarabridge

Pricing Available By Request
Clarabridge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
MicroMetrics
vs.
Clarabridge
vs.
Loopon

What Customers Are Saying

Most Recent Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Clarabridge

Clarabridge doesn’t have any clients that have vouched for the product

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
Most Positive Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Clarabridge

Clarabridge doesn’t have any clients that have vouched for the product

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager
Most Critical

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Clarabridge

Clarabridge doesn’t have any clients that have vouched for the product

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
References
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General Info

Screenshots

Clarabridge doesn't have any screenshots

Integrations

Helix by micrometrics

Property Management Systems (1)

Clarabridge

Clarabridge doesn't have any integrations

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Systems (2)
Recent Company Updates
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Recent Articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles

Clarabridge

Clarabridge doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles