Ranked 9 (out of 27) in Guest Surveys & Feedback
Guest Surveys & Feedback
Beautiful single-page surveys right after the stay let your guests know you truly care.
Ranked #9 out of 27 in Guest Surveys & Feedback
Loopon’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreHonest feedback from your own guests in larger quantity than any public review site is the best source of data for both strategic decisions and running quick experiment with immediate results on guest satisfaction. We are on a mission to provide hotels with the best holistic approach to digital guest communication by unifying all tools hotels need to communicate with their guests in one beautiful ...
We are on a mission to provide hotels with the best holistic approach to digital guest communication by unifying all tools hotels need to communicate with their...
87% recommend
HR from Other
It’s easy and uncomplicated, and gives us the information we need in order to improve our services. Great tool!
Head of Marketing & Sales in Campbell (United States)
Best personal support ever. Ever. Easy navigated and overall easy to find what you are searching for combined with good export possibilities.
Hotel Manager from City Center
I wish if the guest gave us a really sh**ty review they actually have to write something
Reservations Manager from Other in Djurhamn (Sweden)
Jobs that not everything can be translated into Swedish. A bit difficult to get an overview of how the form looks like different respondents (translated) Jobbigt att inte allt kan vara översatt till svenska. Lite svÃ...
Sales from City Center
Not sure, I think its good as it is right now. Sorry i think your product is soo good. :P
Loopon hasn’t been recommended by any experts or partners yet
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This vendor is 100% below the category average..
This vendor has fewer recent reviews than average compared to other top Guest Surveys & Feedback providers. It is advised that you ask for recent references before proceeding.
January 03, 2019
General Manager from Airport/ conference in (Norway)
Loopon Post stay is a user friendly system, with good overview, and great support.
Looking forward to Loopon Dashboard overview for PC also (as already established for ipad and iPhone)
January 02, 2019
Food & Beverage Manager from Airport/ conference in (Norway)
good overall feedback with great analysingpoint and tools for improving service and quality
even more comunication to guest regarding score making it more visible that when giving score 7 your not that happy about the visit. options to remove non relevant options in feedback.
January 02, 2019
Hotel Manager from City Center in (Sweden)
Easy to use and efficient for the guests. We use it to measure our performance in all our departments.
I wish if the guest gave us a really sh**ty review they actually have to write something
December 31, 2018
HR from Other in Concord (United States)
It’s easy and uncomplicated, and gives us the information we need in order to improve our services. Great tool!
I would love to be able to compare the results to the same period last year on the same page.
December 28, 2018
Front office manager from City Center in (Sweden)
Good to get to know what the guests consider our strengths and weaknesses. Good to be able to communicate with the guests. Good to be able to compare with other hotels in our chain. Awakens the compet...
Unfortunate that when comparing with other hotels, no minimum amount of reviews is demanded before you´re in the "competition" with other hotels. It's enough to have one top-score review to be in the lea...
December 28, 2018
Receptionist from City Center in (Sweden)
It is good way that guests can give their views so that you know what needs to be improved. (translated from Swedish) (Original) Det är bra sätt som gästerna kan ge sina synpunkter på så att man ve...
As an employee I have no access to go in and check out what the guests think, which would have been good. (translated from Swedish) (Original) Jag som anställd ha inte tillgång att gå in och kolla va...
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General Manager from Branded in (Sweden)
Loopon gives us as hoteliers a good summary of what the guests think about our hotels. Both through the loopon questionnaires but also through all the other sites were guest reviews are collected (booking, facebook, trip...