The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
High Level Software shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, High Level Software users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | High Level Software |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | High Level Software |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | High Level Software |
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between High Level Software by High Level Software and Shiji Group’s Daylight PMS hinges on your hotel's specific needs, size, and operational priorities. Both systems aim to streamline hotel management, but they diverge significantly in feature set, market presence, and user feedback. High Level Software remains largely unreviewed and untested in recent data, while Shiji Group’s Daylight PMS has a proven track record, extensive features, and a broad regional footprint. So, which one is better suited for your hotel?
High Level Software offers a broad promise of operational automation and data analytics but lacks recent reviews or a user base to validate these claims. Conversely, Shiji Daylight PMS boasts 32 reviews in the last six months, with a high 8.94/5 NPS score and a 90% likelihood of recommendation, reflecting strong recent user satisfaction.
While High Level Software positions itself as an all-in-one property management solution, it shows no recent feedback to confirm its effectiveness, whereas Shiji’s detailed reviews highlight ease of use, extensive features, and positive support experiences. Do you prioritize proven performance backed by recent user feedback, or are you exploring a system without current validation?
If your hotel needs a reliable, feature-rich PMS with proven support and global presence, go with Shiji Daylight PMS. Its extensive feature set—covering guest profiles, online check-in/out, multi-currency, integrated CRS, and sophisticated reporting—serves hotels looking for comprehensive management tools.
If your hotel is a small operation or a startup seeking a simple, perhaps more customizable platform without a significant feature set or a proven user base, High Level Software might be considered. But beware: it has no recent reviews or clear pricing, raising questions about its viability at this stage.
For most hoteliers seeking a trusted, well-supported PMS, Shiji Daylight PMS is the clear choice. Its recent positive reviews and extensive feature list make it the safer, more proven option.
Shiji Daylight PMS scores a remarkable 4.63 out of 5 for ease of use, with reviewers praising its intuitive interface, onboarding materials, and minimal training time. Users describe the system as "versatile and easy to operate" with helpful training resources, making staff adoption smooth.
High Level Software, on the other hand, lacks any publicly available ratings or recent reviews on usability, leaving its user experience unverified. Given the clear positive feedback for Shiji’s user experience, it stands out as the easier system to adopt.
Edge: Shiji Group.
Shiji’s platform offers 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, guest messaging, automated reminders, housekeepings, and more. Its extensive integrations—64 verified partners—further enhance its operational capabilities.
High Level Software offers no documented features or integrations, making comparison impossible. Based on available data, Shiji’s feature set is clearly superior, especially for hotels needing detailed operational tools and integrations.
Edge: Shiji Group.
Shiji Group’s support scores 4.53 out of 5, with reviews consistently praising its support team’s responsiveness and professionalism. Users describe it as "helpful and proactive," which significantly simplifies implementation and ongoing use.
High Level Software has no recent reviews or support ratings available, leaving its customer service quality unknown. Given the proven support quality of Shiji, it’s the safer bet for ongoing assistance.
Edge: Shiji Group.
Shiji Group integrates with 64 verified partners, including major industry players like SiteMinder, Revinate, Amadeus, and Duetto. These integrations cover property management, channel management, revenue, marketing, and payment systems.
High Level Software, with zero verified integrations, offers no comparable connectivity. For hotels relying on multiple systems working together, Shiji’s extensive integration options are a critical advantage.
Edge: Shiji Group.
While High Level Software has no recent reviews or ratings, Shiji Group’s recent reviews demonstrate high satisfaction, with a 90% recommendation rate and a 4.53 support rating. Hotels across segments like luxury, city center, and hostels consistently praise its ease of use, features, and support.
Given the lack of recent feedback on High Level Software, it’s impossible to gauge hotel satisfaction accurately. Shiji’s recent review data confirms it’s highly rated by users today.
Edge: Shiji Group.
High Level Software does not publish pricing details, leaving potential buyers uncertain about costs. In contrast, Shiji Group charges a $1,200 monthly base price, with no free tier or trial information available.
Without transparent pricing for High Level Software, assessing value becomes difficult. Shiji’s transparent pricing allows for better budgeting and comparison.
Not ideal if your hotel needs proven, recent user feedback or extensive integrations.
Not ideal if your hotel operates in regions where local compliance or customization is limited, or if you need a system with a narrower feature set.
Shiji Daylight PMS offers a comprehensive, well-supported, and highly-rated platform that is actively reviewed and proven in the marketplace. Its extensive feature set, integrations, and regional presence make it suitable for diverse hotel types seeking operational efficiency and guest satisfaction.
High Level Software remains an unverified option with no recent reviews, limited information, and no documented features or integrations. Given the current market data, it’s a risky choice for hotels that need reliable, proven technology.
If your priority is a trusted, feature-rich PMS with recent validation from actual users, Shiji Group’s Daylight PMS is the clear winner. It is better suited for hotels that want scale, support, and proven performance.
For smaller hotels or startups willing to take a chance on an unreviewed platform, High Level Software might be considered—but only with thorough due diligence.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| High Level Software |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, High Level Software and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | High Level Software |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. High Level Software and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. High Level Software offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
High Level Software: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. High Level Software has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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