Hootsuite vs. roommaster vs. BCV, A RateGain Company: Which is a Better Fit?

Hootsuite

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

roommaster Metasearch

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

BCV (A RateGain company)

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

What Customers Are Saying

Most Recent Review

It's easy to manage several social media platforms on one page as well as get detailed analytics on your performance and your competitors.

Marketing & Social Media Manager from Auburn (United States)

I have been a dual GM for Hilton and independent properties for 20 years, RoomMaster is super easy to navigate and to train the front desk team.

General Manager from Oxford (United States of America)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Most Positive Review

The one stop solution for complete Revenue Optimization

Revenue Manager

Most Critical

Helpful, but could do without

Social Media and Marketing Manager from Seattle (United States)

References

roommaster doesn’t have any references available