The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hores shines , with exclusive features like Mobile App and Guest App.
Sirvoy shines in ease of use and customer support , with exclusive features like Centralized Messaging.
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, Hores users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
When choosing a property management system, your hotel needs a solution that aligns with your operational size, budget, and specific feature requirements. Both HoresPlus by Hores and Sirvoy aim to simplify your daily management tasks, but they diverge significantly in user adoption, features, and support. HoresPlus, with no recent reviews and a zero-star rating, appears less relevant; Sirvoy, on the other hand, with nearly 100 reviews and recent positive feedback, is clearly the more dependable choice.
Are you prioritizing a system with a proven track record and recent user feedback? Or are you exploring options with more advanced features and integrations? Let’s compare these two products directly.
HoresPlus claims to be an all-in-one platform for hotel administration, managing reservations, bookings, and operations from a single interface. However, its zero reviews and 0/5 rating over a 30-year history suggest it lacks recent validation and user trust. Conversely, Sirvoy boasts 95 reviews, with 32 in the last six months, reflecting ongoing user engagement and satisfaction.
The core difference lies in user confidence: Sirvoy’s recent feedback indicates it fulfills current hotel needs effectively. HoresPlus’s lack of recent reviews raises questions about its active development and support.
Would you prefer a system with recent, verified user feedback or one with decades of history but no current validation? The choice is clear: Sirvoy’s more recent, positive reviews make it the more reliable option.
If your hotel needs an easy-to-use, cloud-based PMS with excellent support and a strong track record, Sirvoy is the better pick. It is well-suited for small to medium-sized properties seeking straightforward reservation, booking, and channel management features.
If, however, your team requires extensive operational modules like shift planning, guest apps, and revenue management, HoresPlus claims to offer these features—though its lack of recent reviews makes this uncertain. Given the data, Sirvoy’s proven ease of use, support quality, and active user base make it the more trustworthy choice for most hotels.
For hoteliers prioritizing simplicity and support, go with Sirvoy. If you’re seeking a system with broader operational modules and are willing to verify its current performance, HoresPlus might be worth exploring—but be cautious.
Sirvoy earns a high rating of 4.64/5 for ease of use, with recent reviews emphasizing its intuitive interface and quick onboarding. Its support team is frequently praised for responsiveness, with review quotes highlighting “superior support” and “easy navigation,” which is critical for hotels without dedicated IT staff.
HoresPlus, rated 0/5 and with no recent reviews, offers no current user feedback or ratings. Its lack of available data suggests a poor or outdated user experience, making it difficult to assess its usability.
Edge: Sirvoy.
HoresPlus offers 49 features, including mobile app, digital registration, guest app, ID scanning, lobby kiosk, shift planning, employee messaging, integrated CRS, ancillary revenue tracking, and a revenue management module. These are quite comprehensive, especially for larger operations seeking integrated operational control.
Sirvoy provides 39 shared features plus 10 exclusive ones like centralized messaging, PCI compliance, SOC2 compliance, and cloud hosting—only 4 features are unique to Sirvoy. Its core features cover booking, channel management, and payment integration, which are sufficient for most small to medium hotels.
Edge: HoresPlus, if your property requires extensive operational modules; otherwise, Sirvoy’s core features are adequate.
Sirvoy’s support is highly rated at 4.85/5, with recent reviews praising its responsiveness and helpfulness. Comments like “prompt assistance” and “superior support” underline its dedication to customer success.
HoresPlus, rated 0/5 and with no recent reviews, provides no current data on support quality. Historically, lack of reviews suggests limited or inactive support channels—unfavorable for hotels needing reliable assistance.
Edge: Sirvoy.
HoresPlus has 7 verified partner integrations, including Profitroom, Bookassist, Onity, IDeaS, D-Edge, MyStay, and Bookolo. While limited, these integrations can cover core operational needs.
Sirvoy offers 21 verified partners, including major channel managers and PMS integrations like SiteMinder, Cloudbeds, and TrustYou. Its broader partner network enables better connectivity across booking channels and revenue tools.
Edge: Sirvoy.
Given the absence of recent reviews for HoresPlus, it cannot be rated or trusted at this moment. Sirvoy, with 95 reviews and a 9.41/5 NPS score, is rated highly by hoteliers, particularly in recent months.
Property types such as boutique hotels, hostels, and resorts rate Sirvoy favorably, citing its ease of use and responsive support. HoresPlus’s zero reviews mean no current user satisfaction data is available, making Sirvoy the clear choice for hotelier ratings.
Edge: Sirvoy.
HoresPlus does not list pricing details or offer a free trial, making cost comparison impossible. Its lack of transparency raises questions about overall value and affordability.
Sirvoy charges $200/month with no free tier but offers a 30-day trial, enabling you to evaluate its features before committing. This transparent pricing model aligns with its active support and feature set, providing better value clarity.
Edge: Sirvoy.
Not ideal if:
Not ideal if:
HoresPlus markets itself as an all-in-one hotel management platform with numerous operational features. However, its lack of recent reviews and zero-star rating cast doubt on its current viability and support.
Sirvoy, by contrast, is actively used and highly rated, with 95 reviews and recent positive feedback emphasizing ease of use, support, and integration. For most hoteliers, especially those seeking proven reliability, Sirvoy is the safer, more confident choice.
If your priority is a system with recent validation, extensive support, and a solid reputation, go with Sirvoy. It offers a balance of core features, ease of use, and reliable support at a competitive price.
Choose HoresPlus only if you verify its current performance, need extensive operational modules, and are comfortable with less recent validation. Otherwise, Sirvoy provides the stability and confidence your hotel needs to operate smoothly.
According to HTR's product database, HoresPlus and Sirvoy share 39 features. Here are the key differences — features one has that the other lacks.
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| Centralized Messaging | ||
| Cloud based | ||
| Digital Registration | ||
| Guest App | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
| Mobile App | ||
| PCI Compliant | ||
| SOC2 Complaint | ||
| Shift Planning |
Showing top differences. 2 more features differ between these products.
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HoresPlus and Sirvoy share many core Property Management Systems features, but each has unique capabilities. HoresPlus offers 7 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HoresPlus: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hores has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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