The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hoskit Sàrl shines .
Aven Hospitality shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like Guest profiles and Reporting Dashboard.
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 56 |
After analyzing 56 verified reviews, Hoskit Sàrl users most value its , while Aven Hospitality users highlight ease of use and user experience, connectivity and distribution reach, innovation and technology updates. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use and User Experience
▾
|
|
|
+
Connectivity and Distribution Reach
▾
|
|
|
+
Innovation and Technology Updates
▾
|
|
|
+
Booking Engine Performance
▾
|
|
| Cons | |
|
−
Customer Service and Support
▾
|
|
|
−
Customization and Enhancements
▾
|
|
|
−
Technical Issues and Integration
▾
|
|
How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | — | #11 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 26 reviews |
| Large (75-199 rooms) ▾ | — | #2 15 reviews |
| X-Large (200+ rooms) ▾ | — | #2 6 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #7 20 reviews |
| Luxury ▾ | — | #3 34 reviews |
| Branded / Chain ▾ | — | #3 20 reviews |
| Extended Stay ▾ | — | #4 6 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #2 34 reviews |
| Europe ▾ | — | #6 8 reviews |
| Asia Pacific ▾ | — | #3 6 reviews |
| Middle East | — | #2 4 reviews |
Choosing between Hoskit CRS by Hoskit Sàrl and SynXis Central Reservation System by Aven Hospitality hinges on your hotel’s unique needs. Both platforms aim to streamline reservations, but they diverge significantly in features, market presence, and user feedback. Hoskit offers a fully integrated platform focused on consolidating reservation management with extensive connectivity, yet it suffers from a lack of reviews and recent activity. SynXis, meanwhile, is well-established with a broad feature set, multiple integrations, and a strong reputation backed by over 50 recent reviews. Which aligns better with your hotel’s goals?
Hoskit CRS and SynXis both serve to improve reservation management, but their approaches differ. Hoskit’s offering centers around a simplified, all-in-one platform designed for seamless interfacing with revenue management, online reputation, and marketing tools, yet it lacks recent user feedback and third-party reviews. Conversely, SynXis is a robust, widely adopted solution with an extensive track record, multiple integrations, and over 50 reviews in the past six months, providing more recent and reliable insights into user experience.
SynXis’s larger review base indicates a more active user community and ongoing system improvements. Hoskit’s limited data makes it difficult to assess real-world performance, yet its integrated approach might appeal to hotels seeking a single, unified management system. Are you comfortable relying on a product with minimal recent feedback, or do you prefer a proven, well-reviewed platform?
If your hotel needs a fully integrated reservation platform that interfaces with reputation, revenue, and marketing tools, Hoskit CRS might seem appealing, especially given its focus on consolidating functionalities. However, with no recent reviews, limited market presence, and no available pricing information, its suitability remains uncertain.
On the other hand, SynXis is an established, feature-rich system with proven connectivity to 80 partners and a broad international presence. It’s a good match for hotels managing multiple properties or seeking a platform with extensive integrations and support. Hotels prioritizing proven performance and active support should lean toward SynXis.
If your hotel values reliability, a large user base, and recent feedback, SynXis is the safer, more predictable choice. Choose Hoskit if you prefer an all-in-one solution with future potential, but be aware of the limited current data.
SynXis garners a high ease-of-use rating of 4.38/5, with reviews praising its intuitive interface, straightforward navigation, and minimal learning curve. Many users highlight how simple it is to manage rates, reservations, and multiple properties, often citing its efficiency and reliability. On the other hand, Hoskit Sàrl has no available reviews or user ratings, making it impossible to gauge its user interface, onboarding process, or staff adoption.
Given the current data, SynXis clearly leads in usability. For your team to adopt a platform quickly and with less training, Edge: SynXis.
Hoskit CRS appears to be a single, unified platform with core reservation functionalities, but no additional features are listed or reviewed. Conversely, SynXis offers 16 distinct features, including RMS and PMS connectivity, call center management, geotargeted pricing, dynamic pricing, availability management, booking rules, and support for weekly and monthly rates.
This broad feature set indicates that SynXis can support complex, multi-property operations, whereas Hoskit’s offering seems limited to reservation management alone. For property management, revenue optimization, and distribution, SynXis provides a clear advantage. Edge: SynXis.
Without any recent reviews or ratings, Hoskit provides no data on support quality, onboarding, or responsiveness. In contrast, SynXis has an average support rating of 4.07/5 based on over 50 recent reviews, with many users praising their account managers’ responsiveness and expertise.
However, some reviews mention occasional delays and system bugs, but overall, SynXis’s support is considered reliable and integral to ongoing system improvements. For your team to receive prompt assistance, Edge: SynXis.
Hoskit lacks any verified partner integrations, making it impossible to connect with other systems or third-party tools. Aven Hospitality’s SynXis boasts 80 verified integrations, including popular PMS, RMS, OTA, and content management platforms such as Visual Matrix PMS, Profitroom, Koddi, WebRezPro, and Bookassist.
This extensive integration network allows for better automation, data consistency, and channel management. If your hotel relies on multiple systems or plans to expand, SynXis’s superior connectivity is a significant advantage. Edge: SynXis.
With no reviews in the recent six months or overall rating available, Hoskit has no data to compare. Conversely, SynXis holds an average rating of 4.2/5 from over 50 recent reviews, with an 85% likelihood to recommend among users.
Hotels across various segments, particularly independent and branded hotels, rate SynXis highly—often citing ease of use, connectivity, and support as key strengths. For your hotel to adopt a platform with proven satisfaction, SynXis clearly leads the way.
Hoskit does not publish any pricing details, leaving potential buyers in the dark about costs or licensing models. SynXis’s base price starts at $400 per month, with no mention of setup fees or additional charges, though pricing may vary based on property size and features.
Given the transparency and the available data, SynXis’s pricing aligns with its extensive feature set and integrations. If budget clarity is essential, SynXis is the more transparent option.
Not ideal if:
Not ideal if:
SynXis is a mature, well-reviewed reservation platform with a comprehensive feature set, strong integrations, and a broad global presence. Its active user base and recent reviews confirm its reliability and support quality, making it suitable for multi-property and larger hotels.
Hoskit presents an integrated reservation platform aligned with core hospitality needs but offers limited data and no recent reviews. It might appeal to smaller hotels or those seeking a single-dashboard approach, but the lack of feedback and integrations raises questions about its maturity.
Choose SynXis if your hotel values proven performance, extensive connectivity, and active support. Opt for Hoskit if you’re looking for a simplified, integrated system and willing to accept the higher risk due to limited current user data.
Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $400/mo |
According to HTR's product database, Hoskit CRS and SynXis Central Reservation System share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Availability Management | ||
| Call center functionality | ||
| Dynamic Pricing | ||
| Geotargeted pricing module | ||
| PMS connectivity | ||
| RMS connectivity |
Showing top differences. 4 more features differ between these products.
What hoteliers love
Many users highlight SynXis CR's intuitive interface and ease of use for managing rates, reservations, and multiple properties. The seamless navigatio... Many users highlight SynXis CR's intuitive interface and ease of use for managing rates, reservations, and multiple properties. The seamless navigation and efficient design make it simple for hoteliers to perform complex tasks with minimal support. Users particularly appreciate the ability to make updates easily across multiple properties, which saves significant time.
Reviewers consistently praise SynXis for its superior connectivity to multiple OTAs and partners, which improves distribution reach and direct channel... Reviewers consistently praise SynXis for its superior connectivity to multiple OTAs and partners, which improves distribution reach and direct channel conversions. The platform offers high reliability and consistent performance for various distribution channels. The integration with PMS and RMS systems is seamless, allowing hoteliers to maintain data integrity across platforms.
Sabre's commitment to continuous innovation is well-received by users, who appreciate the regular updates and new capabilities being introduced to Syn... Sabre's commitment to continuous innovation is well-received by users, who appreciate the regular updates and new capabilities being introduced to SynXis. These updates reflect the company’s dedication to staying ahead of industry trends and addressing evolving customer needs.
Where hoteliers push back
Customer support has a mixed reception; while some users find the support team helpful and responsive, others report significant delays in problem res... Customer support has a mixed reception; while some users find the support team helpful and responsive, others report significant delays in problem resolution and long wait times. Additionally, transitioning towards self-service support options has presented challenges for users needing quick and effective assistance.
While SynXis is recognized for its robust functionality, users express a need for quicker validation of enhancement requests and increased customizati... While SynXis is recognized for its robust functionality, users express a need for quicker validation of enhancement requests and increased customization options, especially for unique property needs. The delay in implementing new features and the limited scope for customization are recurring themes in the reviews.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hoskit CRS and SynXis Central Reservation System share many core Hotel Reservations Software features, but each has unique capabilities. Hoskit CRS offers 0 verified integration partners, while SynXis Central Reservation System offers 80. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SynXis Central Reservation System leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hoskit CRS: No. SynXis Central Reservation System: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hoskit Sàrl has an HT Score of 0 and Aven Hospitality has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor