The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hoskit Sàrl shines .
Cendyn shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Reporting Dashboard and Guest profiles.
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 172 |
After analyzing 172 verified reviews, Hoskit Sàrl users most value its , while Cendyn users highlight support team responsiveness, booking engine ease of use, rate plan management. Click any theme to see what reviewers say.
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Support Team Responsiveness
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Booking Engine Ease of Use
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Rate Plan Management
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Real-Time Reporting
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Customization Limitations
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Interface Issues
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Booking Notifications Delay
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How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 28 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 66 reviews |
| Large (75-199 rooms) ▾ | — | #1 36 reviews |
| X-Large (200+ rooms) ▾ | — | #1 33 reviews |
By Property Type
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| Boutique ▾ | — | #1 96 reviews |
| Luxury ▾ | — | #1 67 reviews |
| Branded / Chain ▾ | — | #1 53 reviews |
| Extended Stay ▾ | — | #1 13 reviews |
By Region
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| North America ▾ | — | #1 115 reviews |
| Europe ▾ | — | #3 26 reviews |
| Asia Pacific ▾ | — | #1 9 reviews |
| Middle East | — | #5 4 reviews |
Choosing the right hotel reservations software is critical for optimizing your bookings, revenue, and guest experience. Both Hoskit CRS by Hoskit Sàrl and Cendyn CRS by Cendyn aim to streamline reservation management, but they approach this goal very differently. Hoskit Sàrl’s platform is a minimal, interface-light setup with no rating or review presence, while Cendyn offers a feature-rich, globally trusted solution with extensive integrations and high user satisfaction.
Your decision hinges on the size and complexity of your hotel operation, as well as your technology needs. Are you looking for a straightforward system with basic reservation functions, or do you need an all-encompassing platform with advanced features? How important are support, integrations, and proven market presence? Let's compare the two to see which suits your property best.
Hoskit CRS by Hoskit Sàrl is a simple, interface-focused central reservation system with no available reviews or ratings, making it difficult to gauge its performance or reliability. In comparison, Cendyn CRS boasts 136 reviews and an impressive overall rating of 4.47 out of 5, reflecting widespread user satisfaction—especially in ease of use and support.
While Hoskit Sàrl emphasizes integration with online reputation and revenue management tools, its lack of reviews or detailed feature set makes it hard to assess real-world performance. Cendyn, on the other hand, offers 21 features including reporting dashboards, booking engine, channel management, and PMS connectivity—key for hotels needing a comprehensive solution.
Do you value proven performance and extensive features, or are you comfortable exploring a platform with less publicly available data? The choice depends on your hotel's priorities and risk appetite.
If your hotel needs a straightforward reservation interface with basic integration and doesn’t require a vast feature set, Hoskit CRS might seem appealing. However, without recent reviews or customer feedback, it’s risky to rely on its performance or support.
If you require a scalable, feature-rich system that integrates with over 1000 partners, supports multi-property management, and has a proven track record (as evidenced by reviews), Cendyn is the clear winner. Its extensive feature set and global presence make it ideal for hotels seeking growth and operational complexity.
For hotels that prioritize reliability, support, and a broad ecosystem, Cendyn is the advisable choice. Hoskit may serve very small properties or those experimenting with minimal systems, but the lack of review data makes it hard to justify as the primary platform.
Hoskit CRS is unreviewed, so usability assessments are unavailable. Its minimal interface suggests simplicity, but without user feedback, it’s impossible to confirm how intuitive or adoptable it is for your team.
Cendyn CRS has a 4.34 out of 5 ease-of-use rating based on 136 reviews, with many users praising its user-friendly booking engine and straightforward onboarding. Support team ratings are also high at 4.54/5, with users reporting quick responses and helpful guidance. Many reviews highlight the intuitive dashboard, simplifying rate management and reservations for staff.
Edge: Cendyn.
Hoskit CRS offers no documented features, which suggests it may have a very limited or basic reservation function. Meanwhile, Cendyn provides 21 features, including a booking engine, channel management, metasearch connectivity, dynamic pricing, and integrations with PMS, RMS, and content management systems.
Cendyn’s feature set caters to hotels needing advanced tools to manage multiple channels and optimize revenue. Hoskit’s simplicity might be appealing for minimal needs, but it’s uncertain whether it can support complex operations or growth strategies.
Edge: Cendyn.
Hoskit Sàrl’s support ratings are unavailable, making it impossible to evaluate its responsiveness or quality. This lack of data is concerning for hoteliers that depend on reliable vendor support.
Cendyn, on the other hand, has an average support rating of 4.54 out of 5, with reviews praising prompt, professional assistance. Hoteliers appreciate its responsiveness, especially during onboarding and troubleshooting, which is crucial for minimizing operational disruptions.
Edge: Cendyn.
Hoskit CRS offers no publicly available information about integrations, limiting its appeal for hotels that depend on connected systems. Its lack of verified partners suggests it may be a standalone or limited platform.
Cendyn supports over 116 verified partners, including popular PMS, CMS, and channel management systems such as Priority Software, Visual Matrix, and RoomRaccoon. This extensive integration network allows your hotel to connect seamlessly with key software and distribute across multiple channels.
Edge: Cendyn.
With zero reviews, Hoskit CRS offers no data on user satisfaction or property types. Conversely, Cendyn has received high praise from a diverse range of hotel segments, including boutique hotels (28%) and resorts (12%), with an average rating of 4.47/5 from 136 reviews.
Hotels across different sizes and types—independent, branded, boutique—rate Cendyn highly, especially for its ease of use, support, and feature depth. Its recent reviews reinforce its status as a trusted solution among hoteliers.
Edge: Cendyn.
Hoskit CRS does not list any pricing information, indicating potential custom quotes or a lack of transparency.
Cendyn charges a base price of $700 per month, with no trial or freemium options available. Its pricing reflects the platform’s extensive features and market presence, making it a significant investment but one that’s backed by proven capabilities.
Not ideal if:
Not ideal if:
Cendyn CRS stands out with its extensive feature set, proven support, and global presence. Its high user ratings and broad integration network make it suitable for hotels aiming for operational growth and revenue optimization.
Hoskit CRS appears to be a minimal, unreviewed platform, likely better suited for very small properties or those just starting to explore reservation software. Its lack of detailed features, reviews, and integrations makes it a risky choice for hotels seeking reliability and scalability.
If your hotel needs a dependable, feature-rich system with proven performance, Cendyn is the clear winner. For those with very simple requirements and minimal operations, Hoskit might suffice—but proceed with caution given the limited data.
Final note: Based on the review data and market presence, Cendyn is the stronger choice for most hotels, especially those looking for a comprehensive, scalable reservation system. Its robust support, extensive features, and global reach provide peace of mind and operational flexibility that Hoskit cannot currently match.
Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, Hoskit CRS and Cendyn CRS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking engine | ||
| Call center functionality | ||
| Channel management & OTA distribution | ||
| Dynamic Pricing | ||
| Metasearch connectivity | ||
| Reporting Dashboard |
Showing top differences. 9 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Pegasus CRS has ensured that our direct booking channels remain competitive at all times. We create and update all our rate plans first in the CRS and then we distribute these to o..."
What hoteliers love
The support team’s promptness and effectiveness are frequently praised. Users appreciate the quick response times and professional assistance in resol... The support team’s promptness and effectiveness are frequently praised. Users appreciate the quick response times and professional assistance in resolving issues, which enhances their overall experience with the system.
The booking engine by Pegasus is frequently mentioned for its simplicity and user-friendliness, both for hotel staff and guests. Users appreciate how... The booking engine by Pegasus is frequently mentioned for its simplicity and user-friendliness, both for hotel staff and guests. Users appreciate how easy it is to create rate plans, manage reservations, and navigate the system, which significantly streamlines the booking process.
Many reviews note the effectiveness of Pegasus in handling rate plan configuration, offering extensive customizability to suit different hotel needs.... Many reviews note the effectiveness of Pegasus in handling rate plan configuration, offering extensive customizability to suit different hotel needs. This includes deriving rates from existing plans and making bulk updates, which improves revenue management.
Where hoteliers push back
Some users feel that certain aspects of the booking engine and rate management features could benefit from greater customization. Suggestions include... Some users feel that certain aspects of the booking engine and rate management features could benefit from greater customization. Suggestions include more flexibility in layout design and the ability to integrate personalized modifications without extensive support intervention.
Some reviews highlight interface problems, particularly with integration systems like SiteMinder. Users mention the need for regular refreshes and occ... Some reviews highlight interface problems, particularly with integration systems like SiteMinder. Users mention the need for regular refreshes and occasional connectivity disruptions, which lead to inconsistencies in rate and inventory management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hoskit CRS and Cendyn CRS share many core Hotel Reservations Software features, but each has unique capabilities. Hoskit CRS offers 0 verified integration partners, while Cendyn CRS offers 116. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cendyn CRS leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hoskit CRS: No. Cendyn CRS: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hoskit Sàrl has an HT Score of 0 and Cendyn has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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