Compare Hotel CRM by Metasphere vs Hapi Guest vs Cendyn CRM

MetaSphere Technologies Inc.

Hotel CRM by Metasphere

1 reviews
Hapi

Hapi Guest

66 reviews
Cendyn

Cendyn CRM

22 reviews

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Compare Hotel CRM by Metasphere vs Hapi Guest vs Cendyn CRM

Hotel CRM & Email Marketing vendor comparison between Hotel CRM by Metasphere vs Hapi Guest vs Cendyn CRM. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 89 verified hotelier reviews across 23 countries.

MetaSphere Technologies Inc.

MetaSphere Technologies Inc.

Ranked 37 (out of 71)

4.5
1 reviews
View profile
Hapi

Hapi

Ranked 13 (out of 71)

4.8
66 reviews
View profile
Cendyn

Cendyn

Ranked 17 (out of 71)

4.7
22 reviews
View profile

Ratings Summary

HT Score

Hotel CRM by Metasphere

unranked HTScore Icon

Hapi Guest

32 HTScore Icon

Cendyn CRM

unranked HTScore Icon
Popularity

Hotel CRM by Metasphere

1 verified reviews

Hapi Guest

66 verified reviews

Cendyn CRM

22 verified reviews
Likelihood to Recommend

Hotel CRM by Metasphere

90%

Hapi Guest

96%

Cendyn CRM

94%
Ease of Use

Hotel CRM by Metasphere

5

Hapi Guest

4.6

Cendyn CRM

4.2
ROI

Hotel CRM by Metasphere

5

Hapi Guest

4.6

Cendyn CRM

4.5
Implementation

Hotel CRM by Metasphere

Not enough data available

Hapi Guest

4.6

Cendyn CRM

4.6
Customer Support

Hotel CRM by Metasphere

4

Verified Customer Support

Hapi Guest

4.8

Verified Customer Support

Cendyn CRM

4.5

Verified Customer Support

Certificate of Excellence

Hotel CRM by Metasphere

Hapi Guest

Cendyn CRM

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Hotel CRM by Metasphere

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Hapi Guest

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Cendyn CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MetaSphere Technologies Inc.
vs.
Hapi
vs.
Cendyn

Customers

Top 3 Segments

Hotel CRM by Metasphere

Luxury Hotels - 100%
Resorts - 0%
Motels - 0%

Hapi Guest

Branded Hotels - 28%
Resorts - 18%
Other - 3%

Cendyn CRM

Luxury Hotels - 34%
Resorts - 18%
Boutiques - 9%
Featured clients
-

Hapi Guest

Cendyn CRM

Cendyn doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

MetaSphere Technologies Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Hapi Average Hapi

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Cendyn Average Cendyn

Hotel CRM by Metasphere

Pricing Available By Request
MetaSphere Technologies Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hapi Guest

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Cendyn CRM

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
MetaSphere Technologies Inc.
vs.
Hapi
vs.
Cendyn

What Customers Are Saying

Most Recent Review

Hotel CRM by Metasphere

Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications

Hapi Guest

Hapi API intergration

Manger, Central Reservation Systems

Cendyn CRM

Long time business partner 15+ years

Sr.Reservations Manager from New York City (United States of America)
Most Positive Review

Hotel CRM by Metasphere

Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications

Hapi Guest

Excellence in Service and Delivery

Vice President of IT

Cendyn CRM

Email Marketing

Digital Executive
Most Critical

Hotel CRM by Metasphere

Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications

Hapi Guest

True Hospitality Professionals

IT Director Accor Southern EU

Cendyn CRM

Email Marketing

Digital Executive
References
-

Hapi Guest

Claudia Infante
Vice President of Revenue Strategy

Cendyn CRM

Cendyn doesn’t have any references available

General Info

Screenshots
Integrations

Hotel CRM by Metasphere

Property Management Systems (3) Hotel Restaurant POS Systems (2) Channel Managers (1)

Hapi Guest

Property Management Systems (13) Hotel Guest Apps (10) Guest Messaging Software (9)

Cendyn CRM

Property Management Systems (44) Booking Engine (21) Hotel Management Software (21)

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