Hotel management system vs. Shiji Daylight PMS:
Which Is Right for You?

The Decision

Choosing between High Level Software’s Hotel Management System and Shiji Group’s Daylight PMS hinges on your hotel’s specific operational needs, budget, and growth plans. While High Level Software promises a comprehensive management platform, Shiji Group’s solution offers a broad suite of features supported by a larger user base and recent reviews. Both aim to streamline hotel operations, but the extent of their capabilities and user satisfaction differ markedly.

High Level Software's PMS has yet to garner reviews or a measurable customer rating, leaving its performance and user experience uncertain. Conversely, Shiji Daylight PMS has accumulated 32 reviews in the last six months, with a notably high NPS score of 8.94/10 and a strong overall rating of 74.68/100, indicating significant recent user confidence.

If your hotel prioritizes ease of use, support, and proven customer satisfaction, Shiji’s platform is the more reliable choice. Are you prepared to gamble on an untested platform, or do you prefer a solution with current market validation?

Is High Level Software or Shiji Group Better for Hotels?

High Level Software’s offering aims to serve as an all-in-one hotel management system, integrating front desk, reservation, housekeeping, and billing functions into a single platform. Yet, it lacks any published reviews or ratings, making its real-world performance and user satisfaction impossible to verify.

Shiji Group’s Daylight PMS, on the other hand, delivers a cloud-native, feature-rich platform with 32 recent reviews and a high customer support and ease-of-use rating. Users frequently praise its intuitive interface, detailed analytics, and broad integration capabilities, which seem to improve daily operations and guest experiences.

Given the absence of recent reviews for High Level Software, it’s hard to assess whether it effectively solves hotel management problems or if it can scale with your property’s needs. Are you comfortable investing in a solution without verified user feedback?

Edge: Shiji Group

Shiji Group vs High Level Software: Which Should Your Hotel Choose?

If your hotel needs a proven, scalable PMS with extensive third-party integration, go with Shiji Group’s Daylight PMS. It’s ideal for hotels seeking a flexible system backed by more recent reviews, a high NPS score, and ongoing support.

If your hotel’s requirements are limited to basic management features and you’re open to testing an unreviewed platform, High Level Software might be worth exploring, though the risk is significant given the lack of current data.

For hoteliers in mid-sized to large properties looking for a trusted, well-supported system that can handle complex operations, Shiji’s system is the safer, more informed choice. Meanwhile, smaller hotels or startups considering a broader, less proven platform might experiment with High Level Software, but with caution.

Edge: Shiji Group

Is High Level Software or Shiji Group Easier to Use?

Shiji Group’s platform earns a high ease-of-use rating of 4.63/5 based on recent reviews, with users citing its intuitive interface and simple onboarding process. They also appreciate the comprehensive training materials, including videos, which facilitate quick staff adoption.

High Level Software has no recent reviews or ratings, making it impossible to assess its usability or onboarding experience. Its absence of user feedback suggests it may lack the proven user-friendliness that Shiji provides.

Edge: Shiji Group

Which Has Better Features: High Level Software or Shiji Group?

Shiji Group offers an extensive suite of 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, mobile apps, task management, and advanced revenue tools—many of which are absent in High Level Software.

High Level Software’s platform features are unlisted and unverified, with no detail on specific functionalities or integrations, making it impossible to compare directly. Based on available data, Shiji’s feature set is vastly more comprehensive.

Edge: Shiji Group

Which Has Better Customer Support: High Level Software or Shiji Group?

Shiji Group maintains a customer support rating of 4.53/5, with reviews praising its responsiveness and helpfulness, especially during onboarding and troubleshooting. Support staff are frequently described as professional and proactive.

High Level Software provides no recent reviews or support ratings, leaving its customer service reputation unknown. The lack of feedback makes Shiji’s support the clear leader.

Edge: Shiji Group

Which Has More Integrations: High Level Software or Shiji Group?

Shiji Group’s platform connects with 64 verified partners, including major systems like Bookboost, SiteMinder, Revinate, Amadeus, and Duetto, providing extensive integration options.

High Level Software has no listed or verified integrations, limiting its ability to connect with third-party systems or adapt to your existing tech stack.

Edge: Shiji Group

Which Do Hoteliers Rate Higher: High Level Software or Shiji Group?

With 32 recent reviews and a strong NPS score, Shiji Group’s platform is rated highly for usability, support, and feature richness by hoteliers across segments such as luxury, city center, and conference hotels.

High Level Software has no recent reviews or ratings, so its user satisfaction remains unverified.

Given the recent, positive feedback, Shiji’s platform clearly has the edge in user ratings.

Edge: Shiji Group

How Much Do High Level Software and Shiji Group Cost?

High Level Software does not publish pricing details, suggesting its cost structure may be customized or unavailable publicly. Shiji Group’s base price starts at $1,200 per month, with no mention of additional implementation or setup fees.

Pricing transparency favors Shiji Group, enabling better budget planning and comparison.

What Type of Hotel Should Use High Level Software?

• Hotels that prefer a straightforward, all-in-one management system with minimal complexity.
• Teams that want a single platform handling reservations, front desk, housekeeping, and billing.
• Hotels with limited tech integration needs or small to mid-sized properties.

Not ideal if your hotel requires extensive integrations, advanced analytics, or proven support since the platform’s performance and features are unverified.

• Large hotels or chains demanding comprehensive, scalable solutions.
• Hotels seeking extensive third-party integrations or automation.
• Hotels that prioritize support, training, and proven user satisfaction.

Not ideal if your property needs a modern, robust, and fully supported PMS solution.

What Type of Hotel Should Use Shiji Group?

• Hotels of all sizes, from independent boutique hotels to global chains, seeking a scalable, cloud-native PMS.
• Hotels prioritizing extensive integrations with CRS, revenue management, and marketing systems.
• Teams that want easy-to-use interfaces coupled with detailed reporting and automation features.

Not ideal if your hotel operates in regions with limited technical support or needs highly localized customization, as some users have cited localization challenges.

• Small hotels or startups with very limited budgets or scope.
• Hotels requiring highly personalized or regional features not supported out of the box.
• Properties looking for a basic, low-cost management system without extensive integrations.

Shiji Group vs High Level Software: The Bottom Line for Hotels

Shiji Group’s Daylight PMS offers a proven, feature-rich, and scalable platform supported by recent strong reviews and high customer satisfaction ratings. Its extensive integrations and support infrastructure make it suitable for hotels aiming for operational excellence and guest personalization.

High Level Software’s PMS remains unreviewed and lacks recent data, making it difficult to recommend confidently. Its limited information and absence of verified features or support details suggest it’s a riskier option, especially for larger or more complex properties.

For most hotels looking for reliability, ease of use, and proven performance, Shiji Group is the clear choice. If your hotel is small, budget-sensitive, or experimental, you may consider High Level Software—yet with caution.

In summary: If you want a system trusted by many hoteliers today, go with Shiji Group. For untested, basic management needs, High Level Software might be an option, but it remains an unverified one.