The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
hotelcube shines , with exclusive features like Guest Communication (SMS Messaging) and Integrated Payment Terminal & Card Reader.
Infor shines in ease of use and customer support , with exclusive features like Guest profiles and Ancillary revenue tracking.
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 0 | 47 |
After analyzing 47 verified reviews, hotelcube users most value its , while Infor users highlight ease of use, reporting, integration. Click any theme to see what reviewers say.
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #44 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #25 24 reviews |
| Large (75-199 rooms) ▾ | — | #19 9 reviews |
| X-Large (200+ rooms) | — | #24 2 reviews |
By Property Type
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| Boutique ▾ | — | #28 24 reviews |
| Luxury ▾ | — | #23 26 reviews |
| Branded / Chain ▾ | — | #29 8 reviews |
| Extended Stay ▾ | — | #31 6 reviews |
By Region
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| North America ▾ | — | #22 20 reviews |
| Europe ▾ | — | #24 17 reviews |
| Asia Pacific | — | #28 1 reviews |
Choosing between hotelcube PMS and Infor HMS hinges on your hotel’s unique needs, budget, and operational scope. Both products aim to streamline hotel management, but they approach the challenge from different angles—hotelcube offers a highly customizable, feature-rich platform, while Infor emphasizes integration, scalability, and a broad regional presence. Your decision should consider factors like ease of use, feature depth, and support quality, especially given the recent review activity on both systems.
hotelcube PMS appears to be less reviewed and less recent in feedback, making it difficult to evaluate current performance. Conversely, Infor HMS has more recent reviews, more user feedback, and a higher overall rating, suggesting a more reliable and actively supported solution today. Do you prioritize a more established, feature-diverse platform, or one with a proven track record of ongoing support and updates?
Both hotelcube PMS and Infor HMS serve hotel management needs but diverge significantly in their approach. hotelcube aims to be a flexible, customizable platform that integrates specialized modules like spa and wellness, gift vouchers, and integrated ID scanners. It’s best suited for hotels that want tailored solutions across departments.
Infor HMS, on the other hand, offers a broad, cloud-based ecosystem with extensive integrations and automation features designed for scalability. It’s ideal for larger or multi-property hotels needing seamless booking integrations, revenue management, and operational data insights. If your hotel values deep customization and niche modules, hotelcube might be better. If you seek scalability and extensive integrations, Infor is likely the stronger choice. Are you looking for a flexible niche solution or a comprehensive, scalable platform?
If your hotel needs a highly customizable PMS with niche features tailored to specific departments—like wellness, gift vouchers, or integrated payment terminals—hotelcube’s five exclusive features make it a compelling choice. Its lower review count and regional focus suggest a smaller, possibly less mature ecosystem but with a focus on tailored user experiences.
If your hotel prioritizes a mature, widely adopted system with more recent reviews, higher ratings, and a robust support structure, Infor’s 46 reviews and 4.04/5 rating speak to its reliability. Its extensive integration network and broad feature set, including guest profiles and revenue tracking, benefit larger or multi-property hotels seeking consistency. When evaluating, consider whether niche features or integration breadth aligns more closely with your hotel’s priorities.
Based on current reviews, Infor HMS receives a 3.88/5 ease-of-use rating, with many users citing its intuitive navigation and straightforward modules, particularly the housekeeping system. Support staff are praised for their responsiveness, which eases onboarding and daily use, though some find the interface less aesthetic and a bit utilitarian.
hotelcube, on the other hand, has no recent ratings or reviews, making it hard to judge current usability. However, its emphasis on an intuitive, customizable interface suggests it aims for ease of use, though the lack of recent feedback leaves uncertainty. Given the available data, edge: Infor HMS.
hotelcube offers five features exclusive to its platform, including spa & wellness modules, gift vouchers, integrated ID/passport scanners, guest SMS communication, and integrated payment terminals. These features cater to specific operational needs often absent in general PMS solutions.
Infor HMS has a total of 20 shared features, with two unique ones: guest profiles and ancillary revenue tracking. It also boasts 11 shared integrations with other systems, providing broad operational reach. While hotelcube’s niche features are compelling for specialized needs, Infor’s extensive core and integration features make it a more comprehensive system overall. Edge: Infor HMS.
Recent reviews highlight Infor HMS as having a responsive support team, with comments like “support’s promptness and professionalism are crucial for resolving issues.” Reviewers appreciate their guidance during onboarding and troubleshooting, which translates into fewer disruptions.
hotelcube, with no recent reviews or ratings, leaves support quality uncertain. Its lack of recent feedback makes it difficult to evaluate whether its support matches Infor’s standard. Given the data, edge: Infor HMS.
hotelcube integrates with 24 verified partners, including channel managers like WuBook and Lybra Tech, and booking engines like Vertical Booking. It also offers integrations with key industry players, but its partner count is smaller.
Infor HMS boasts 113 verified integrations, including major booking platforms like Booking.com, Expedia, and HRS, plus revenue management and corporate systems. This extensive network supports large, multi-property hotels seeking a connected operational environment. The broader integration ecosystem gives Infor a clear edge. Edge: Infor HMS.
With no recent reviews, hotelcube’s user satisfaction remains unquantified. Infor HMS, by contrast, holds a 4.04/5 rating based on 46 reviews, with many users praising its scalability, ease of use, and support.
In terms of segment-specific ratings, independent hotels rate Infor 2.5/5, while branded hotels give it 4.5/5, indicating higher satisfaction among larger or chain properties. Given the recent activity, Infor clearly has a more active, engaged user base. Edge: Infor HMS.
hotelcube’s pricing starts at $700 per month, with no mention of discounts, trial periods, or additional fees. This straightforward fee aligns with its smaller scale and niche focus.
Infor’s pricing is not publicly available; it typically involves custom quotes based on property size and required modules. The lack of transparent pricing may be a consideration for smaller hotels. If budget transparency and predictable costs are priorities, hotelcube’s flat fee offers clarity; otherwise, Infor’s tailored pricing could provide more value for larger hotels.
Not ideal if:
Not ideal if:
The core difference lies in scope: hotelcube offers a niche, customizable PMS suited for properties with specialized needs, while Infor provides a broad, scalable platform ideal for larger hotels or chains. hotelcube’s niche modules make it attractive for boutique or wellness-oriented hotels, but its limited recent reviews cast some doubt on support and ongoing development.
Choose hotelcube if you need tailored features and a straightforward, predictable price. Opt for Infor if you require extensive integrations, scalability, and a proven track record with larger or multi-property hotels. Infor’s recent reviews and higher overall ratings position it as the more reliable choice today.
If your hotel values diverse features and a flexible, tailored approach, hotelcube is worth considering. But if you need a system that integrates deeply with your existing ecosystem and scales easily across multiple locations, Infor HMS is the clear winner.
According to HTR's product database, HOTELCUBE PMS and Infor HMS share 18 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Gift Vouchers | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Integrated ID & Passport Scanner | ||
| Integrated Payment Terminal & Card Reader | ||
| Spa & Wellness Module |
Unique capabilities
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HOTELCUBE PMS and Infor HMS share many core Property Management Systems features, but each has unique capabilities. HOTELCUBE PMS offers 24 verified integration partners, while Infor HMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HOTELCUBE PMS: No. Infor HMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. hotelcube has an HT Score of 0 and Infor has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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