The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 230 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in customer support and onboarding — especially for extended-stay properties (4.8/5), with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 230 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 230 | 0 |
After analyzing 230 verified reviews, eviivo users most value its customer support and onboarding, ease of use and daily operations, reporting and analytics, while hotelizer users highlight . Click any theme to see what reviewers say.
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hotelizer |
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Customer support and onboarding
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Ease of use and daily operations
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Reporting and analytics
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Multi-property and centralized management
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Interface, customization, and mobile/access limitations
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Pricing, rate plans, and annual rate changes
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Invoicing and billing workflows
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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hotelizer |
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| Small (10-24 rooms) ▾ | #15 62 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #21 24 reviews | — |
| Large (75-199 rooms) ▾ | #23 7 reviews | — |
| X-Large (200+ rooms) | #20 2 reviews | — |
By Property Type
| Segment |
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hotelizer |
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| Boutique ▾ | #17 48 reviews | — |
| Luxury ▾ | #15 41 reviews | — |
| Branded / Chain ▾ | #18 23 reviews | — |
| Extended Stay ▾ | #10 22 reviews | — |
By Region
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hotelizer |
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| North America ▾ | #15 41 reviews | — |
| Europe ▾ | #4 168 reviews | — |
| Asia Pacific | #37 2 reviews | — |
| Middle East | #33 1 reviews | — |
eviivo Suite™ PMS by eviivo and Hotelizer PMS by hotelizer fundamentally differ in market presence, feature richness, and user adoption. eviivo serves over 28,000 properties across 23 countries, from small B&Bs to medium multi-property portfolios, with a review-backed overall rating of 4.6/5 from 230 hoteliers. Hotelizer has no published reviews, no verified integrations, and no publicly available pricing or case studies, making its current market footprint and operational impact unverified.
Both systems aim to solve core property management challenges: handling reservations, guest communications, billing, and operational workflows. However, eviivo’s extensive channel management, mobile app, and automation capabilities address the needs of independent hotels and vacation rentals looking to scale and centralize multi-property management. Hotelizer’s value proposition remains unsubstantiated by public data, limiting confidence in its suitability for any hotel segment.
If you operate a small to medium independent hotel, B&B, or vacation rental portfolio in Europe or North America, eviivo is the clear choice based on 230 verified reviews averaging 4.6/5 overall and a 93% recommendation rate. eviivo’s clients range from 20-room boutique hotels to multi-property portfolios with up to 200 rooms, with multiple case studies showing increases in revenue and operational efficiency. These data points reflect eviivo’s suitability for properties that require integrated channel management, guest communication automation, and mobile access.
For hotels considering Hotelizer PMS, the lack of any review data or verified integrations means there is no reliable evidence of fit or performance. Its unestablished market presence and absence of customer feedback suggest it is not a proven solution for any hotel segment. This lack of transparency and user validation is a critical limitation for hoteliers making an informed software investment.
eviivo holds an ease of use rating of 4.5/5 and onboarding rating of 4.4/5 from 230 reviews, with users consistently reporting intuitive navigation and fast staff training. One reviewer noted that their front desk team found eviivo’s promo system operable within five minutes, compared to competitors that require much longer setup times. Another highlighted the mobile app’s responsiveness as a key factor in enabling management on the go.
Hotelizer has no published user ratings or onboarding data, so its ease of use is unverified. Without user feedback or trial information, hoteliers cannot assess how quickly staff can adopt or how intuitive the system is.
Edge: Even.
eviivo offers a comprehensive feature set with 51 unique hotel-relevant capabilities, including an integrated channel manager, revenue management module, booking engine, and payment processing. These features allow revenue managers and front desk staff to manage rates, availability, and payments centrally, reducing manual errors and administrative burden. The housekeeping module with real-time mobile app updates improves operational flow for housekeeping teams by automating room status and task assignments.
Additional features such as AI-powered guest messaging (eviivo Concierge), guest CRM, digital registration, and native email marketing facilitate guest communication and marketing efforts without requiring third-party tools. The mobile app supports management away from the property, enhancing flexibility for owners and managers.
Hotelizer lists no exclusive features and no shared features with eviivo. The absence of detailed feature information and zero verified integrations suggest it currently lacks the specialized functionalities critical for modern property management.
Edge: eviivo Suite™ PMS by eviivo.
eviivo scores 4.4/5 on customer support and 4.4/5 on onboarding from 230 reviews. Reviewers praise the support team’s responsiveness and knowledge, citing examples of smooth onboarding and proactive assistance that reduced internal team workload. One client credited eviivo’s training for enabling quick staff adoption, and another emphasized the company’s fast and helpful technical support even during remote operations.
Hotelizer has no published support ratings or reviews. The lack of customer feedback or testimonials means there is no evidence of support quality, responsiveness, or onboarding effectiveness.
Edge: Even.
eviivo boasts 35 verified integration partners, including major OTAs such as Booking.com, Expedia, Airbnb, and TripAdvisor, which are critical for channel management and distribution. Other integrations like Hotelchamp for direct bookings, eRevMax for channel management, and Duve for guest engagement extend the platform’s capabilities. This breadth allows hotels to connect seamlessly with their existing tech stack, improving operational efficiency and direct booking revenue.
Hotelizer lists no verified integrations and no shared partners with eviivo. This lack of integration limits a hotel’s ability to automate distribution or connect with complementary platforms, which can increase manual workload and reduce revenue opportunities.
Edge: eviivo Suite™ PMS by eviivo.
eviivo’s overall rating is 4.6/5 from 230 reviews, including 25 reviews in the last six months averaging 4.1/5, indicating sustained product quality. Segment-specific ratings range from 4.2/5 for motels to 4.8/5 for luxury and extended stay properties. Bed & Breakfasts and Inns (28% of users) rate eviivo 4.7/5 across 111 reviews. Vacation rentals and villas (27% of users) also give strong ratings at 4.7/5 from 78 reviews. These ratings reflect consistent satisfaction across diverse property types.
Hotelizer has no ratings or reviews, so its quality remains unknown. This absence of user data prevents any meaningful comparison.
Edge: Even.
eviivo publishes a base price of $700.00, with no free trial, no monthly flat fee, and no per-room pricing. Implementation fees are not charged. Pricing transparency allows hoteliers to evaluate total cost without hidden fees, though some reviewers mention the complexity of rate changes and pricing rules within the system.
Hotelizer does not publish any pricing information, which limits the ability to compare cost and value. The absence of pricing transparency is a significant risk for buyers evaluating their budget and ROI.
Not ideal if:
Not ideal if:
The core difference between eviivo Suite™ PMS and Hotelizer PMS lies in market validation, feature richness, and operational support. eviivo is a mature, cloud-based PMS with over 28,000 accommodations worldwide, offering end-to-end property management from booking to housekeeping and guest communication. Hotelizer lacks any public footprint, verified features, or user feedback, rendering it an unproven option.
Choose eviivo if you want an all-in-one platform integrating channel management, mobile apps, and an AI-powered guest messaging system, supported by a strong customer service reputation and 230 verified user reviews averaging 4.6/5. Its proven scalability from single properties to multi-location portfolios and robust integration ecosystem meet the demands of modern independent hotels and vacation rentals.
Choose Hotelizer only if you have access to detailed product demos or references that exceed public information, but be aware there is no independent evidence of its performance or market adoption. For hoteliers seeking a reliable, feature-rich, and well-supported PMS, eviivo remains the data-backed industry choice.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.
Many reviewers describe eviivo as simple, intuitive, and practical for day-to-day property management. They say it streamlines routine work such as ha... Many reviewers describe eviivo as simple, intuitive, and practical for day-to-day property management. They say it streamlines routine work such as handling reservations, booking flow, and property settings, which reduces administrative time and makes operations feel smoother.
Reporting is a recurring topic, with users appreciating basic visibility into stats, billing, and revenue-related data. However, several reviews ask f... Reporting is a recurring topic, with users appreciating basic visibility into stats, billing, and revenue-related data. However, several reviews ask for stronger reporting depth, better filters, and more flexible group-level analysis for accounting and operational decision-making.
Where hoteliers push back
Several users ask for more customization, improved aesthetics, and more flexible navigation across the interface. Specific gaps include faster login,... Several users ask for more customization, improved aesthetics, and more flexible navigation across the interface. Specific gaps include faster login, better overview screens, more custom templates, stronger website customization, and a more complete mobile app.
Users value eviivo's rate plan capabilities and note that the platform supports pricing management, but some find annual rate changes and the planning... Users value eviivo's rate plan capabilities and note that the platform supports pricing management, but some find annual rate changes and the planning/pricing schedule too complex. Smaller operators in particular want simpler workflows with fewer irrelevant options.
Unique capabilities
It depends on your requirements. eviivo Suite™ PMS and Hotelizer PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 35 verified integration partners, while Hotelizer PMS offers 0. Review the feature comparison above to see where they differ before switching.
eviivo Suite™ PMS: No. Hotelizer PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 88 and hotelizer has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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