Hotellinx vs. Infor HMS:
Which Is Right for You?

The Decision

Choosing between Hotellinx by Hotellinx Systems and Infor HMS by Infor hinges on your hotel's size, operational complexity, and geographic reach. Both platforms aim to streamline hotel management, but they diverge sharply in their current ratings, feature sets, and market presence. Hotellinx, with zero reviews and a global absence, is virtually untested, whereas Infor boasts a robust 46 recent reviews and a high user rating. Which system will truly support your hotel’s growth?

Hotellinx offers a straightforward, basic PMS solution with limited reviews and no recent data, making it difficult to assess its practical value. Infor, however, provides a comprehensive suite of features backed by recent feedback, making it a more reliable choice for hotels seeking a mature, feature-rich system. Are you prepared to take a chance on an unreviewed platform, or do you need proven results?

Is Hotellinx or Infor Better for Hotels?

Hotellinx aims to serve all types of hospitality businesses, from resorts to apartments, but with no recent reviews or ratings, its ability to meet specific hotel needs remains unverified. Infor, in contrast, has 46 recent reviews, with an overall rating of 4.04/5, indicating consistent user satisfaction, especially in operational and revenue management.

If your hotel is large, complex, or global, Infor’s extensive features—such as housekeeping, revenue management, and multi-lingual support—make it a more dependable option. Hotellinx might suit smaller or less complex properties if it delivers on its promises, but its lack of recent feedback raises concerns about ongoing support and development. Do you want to rely on a system with tangible recent backing or gamble on an untested solution?

Which Is Easier to Use: Hotellinx or Infor?

Hotellinx’s user reviews are nonexistent, but its overall rating of 0/5 indicates significant usability issues or lack of adoption. Infor, with a 3.88/5 ease of use score from 46 recent reviews, is generally considered user-friendly, with many mentioning its straightforward navigation and quick onboarding.

Infor’s mobile app and intuitive interface contribute to its ease of use, despite some reports of UI aesthetics lacking appeal. Hotellinx’s undefined usability makes it difficult to recommend confidently. Edge: Infor.

Which Has Better Features: Hotellinx or Infor?

Hotellinx offers no distinguishable features documented publicly, whereas Infor provides 20 specialized modules like housekeeping, guest CRM, online support, multi-currency, and revenue management. These features address core needs like automation, customer engagement, and revenue optimization.

For hotels requiring advanced automation and operational tools, Infor’s feature set clearly surpasses Hotellinx’s minimal offering. Hotellinx’s lack of available features makes Infor the more complete choice. Edge: Infor.

Which Has Better Customer Support: Hotellinx or Infor?

Hotellinx’s support ratings are unavailable, suggesting a lack of recent or accessible feedback. Infor, with a 4.04/5 support rating from recent reviews, is praised for professionalism and responsiveness, with comments like, “Their support team is prompt and helpful, making troubleshooting easier.”

Informat’s substantial user base and recent positive reviews reinforce its reliable support reputation. Hotellinx’s support quality remains uncertain. Edge: Infor.

Which Has More Integrations: Hotellinx or Infor?

Hotellinx lists 6 verified integrations, including RateBoard and Hotelway, with only 4 common partners. Infor boasts 113 verified integrations, including major booking engines like SiteMinder and industry-specific systems, providing broader connectivity.

This extensive integration network allows Infor to fit seamlessly into complex hotel ecosystems. Hotellinx’s limited integrations restrict its flexibility. Edge: Infor.

Which Do Hoteliers Rate Higher: Hotellinx or Infor?

With no recent reviews for Hotellinx, it cannot be rated today. Infor, however, has a 4.04/5 overall rating from 46 recent reviews, with many users from independent, boutique, and branded hotels rating it highly—some as high as 4.5/5.

Hoteliers appreciate Infor’s scalability and customization, especially for mid-sized and larger properties. Hotellinx’s unverified reputation leaves its true user satisfaction unknown. Edge: Infor.

How Much Do Hotellinx and Infor Cost?

Pricing details for Hotellinx are not publicly available or clear, which is common for smaller or less transparent providers. Infor does not publish specific prices but indicates a flexible, tiered system without implementation fees or trial options.

Given the lack of transparent pricing for Hotellinx and the comprehensive nature of Infor’s offering, budget considerations should favor Infor, especially considering its feature-rich platform. For precise figures, direct vendor contact is necessary, but Infor’s pricing structure appears aligned with its enterprise capabilities.

What Type of Hotel Should Use Hotellinx?

• Hotels that prioritize a simple, straightforward property management system.
• Small or boutique hotels with limited operational complexity.
• Teams seeking quick deployment without needing extensive customization.
• Properties with minimal integration needs or local operational focus.
• Hotels that are okay with limited feature updates or support transparency.
• Not ideal if your hotel requires advanced automation, multi-property management, or global scalability.

Hotellinx may suit a very small or local operation but falls short for larger or technologically advanced hotels.

What Type of Hotel Should Use Infor?

• Hotels that require a scalable, feature-rich PMS with extensive modules.
• Hotels with complex operations across multiple properties or regions.
• Teams seeking strong automation, revenue management, and guest engagement tools.
• Hotels that value integrations with booking engines and other operational systems.
• Properties aiming for a cloud-based platform with mobile capabilities and multilingual support.
• Not ideal if your hotel prefers a simple, low-cost solution with minimal features or if support transparency is a priority.

Infor’s platform fits mid-sized to large, complex hotels seeking a dependable, comprehensive system.

Infor vs Hotellinx: The Bottom Line for Hotels

The core difference lies in their maturity and market validation. Hotellinx remains largely unreviewed in recent times, making it difficult to assess its current performance and support. Infor, with 46 recent reviews, demonstrates a consistent track record of delivering a well-rounded property management system.

Choose Hotellinx only if your hotel is very small, local, and prioritizes simplicity over advanced features. For most hotels seeking reliability, scalability, and proven user satisfaction, Infor is the clear choice.

If your hotel needs a system with extensive integrations, reliable support, and comprehensive modules, go with Infor. Its recent reviews and high ratings reinforce its position as a trusted partner for mid-sized and large properties.

However, if your hotel operates on a very limited scale and prefers a minimal, straightforward solution, Hotellinx might be sufficient—though its unverified reputation warrants caution. In nearly every other case, Infor’s established presence and feature set should steer your decision.