Compare Hotellistat - Reputation Management vs TrustYou Customer Experience Platform (CXP) vs Shiji Reviewpro Reputation

Hotellistat GmbH

Hotellistat - Reputation Management

16 reviews
TrustYou

TrustYou Customer Experience Platform (CXP)

291 reviews
Shiji Group

Shiji Reviewpro Reputation

42 reviews

Compare Hotellistat - Reputation Management vs TrustYou Customer Experience Platform (CXP) vs Shiji Reviewpro Reputation

Reputation Management vendor comparison between Hotellistat - Reputation Management vs TrustYou Customer Experience Platform (CXP) vs Shiji Reviewpro Reputation. Find out which Reputation Management is right for you based on realtime data from 349 verified hotelier reviews across 88 countries.

Hotellistat GmbH

Hotellistat GmbH

Ranked 12 (out of 56)

4.6
16 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 56)

4.4
291 reviews
View profile
Shiji Group

Shiji Group

Ranked 8 (out of 56)

4.1
42 reviews
View profile

Ratings Summary

HT Score

Hotellistat - Reputation Management

unranked HTScore Icon

TrustYou Customer Experience Platform (CXP)

90 HTScore Icon

Shiji Reviewpro Reputation

77 HTScore Icon
Popularity

Hotellistat - Reputation Management

16 verified reviews

TrustYou Customer Experience Platform (CXP)

291 verified reviews

Shiji Reviewpro Reputation

42 verified reviews
Likelihood to Recommend

Hotellistat - Reputation Management

91%

TrustYou Customer Experience Platform (CXP)

88%

Shiji Reviewpro Reputation

81%
Ease of Use

Hotellistat - Reputation Management

4.4

TrustYou Customer Experience Platform (CXP)

4.5

Shiji Reviewpro Reputation

4.2
ROI

Hotellistat - Reputation Management

4.4

TrustYou Customer Experience Platform (CXP)

4.2

Shiji Reviewpro Reputation

3.7
Implementation

Hotellistat - Reputation Management

4.4

TrustYou Customer Experience Platform (CXP)

4.3

Shiji Reviewpro Reputation

3.9
Customer Support

Hotellistat - Reputation Management

4.8

Verified Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Shiji Reviewpro Reputation

3.8

Verified Customer Support

Certificate of Excellence

Hotellistat - Reputation Management

TrustYou Customer Experience Platform (CXP)

Shiji Reviewpro Reputation

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

Guest History

Secured Data Protection

Open API

Hotellistat - Reputation Management

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Shiji Reviewpro Reputation

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hotellistat GmbH
vs.
TrustYou
vs.
Shiji Group

Customers

Top 3 Segments

Hotellistat - Reputation Management

Boutiques - 31%
City Center Hotels - 19%
Branded Hotels - 13%

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 15%
Other - 13%

Shiji Reviewpro Reputation

Resorts - 21%
Other - 10%
Branded Hotels - 10%
Featured clients
-

TrustYou Customer Experience Platform (CXP)

Shiji Reviewpro Reputation

Shiji Group doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotellistat GmbH Average Hotellistat GmbH

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Shiji Group Average Shiji Group

Hotellistat - Reputation Management

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Shiji Reviewpro Reputation

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Hotellistat GmbH
vs.
TrustYou
vs.
Shiji Group

What Customers Are Saying

Most Recent Review

Hotellistat - Reputation Management

Absolute work relief in hotel operations

Assistentin der Geschäftsleitung from Neuburg an der Donau (Germany)

TrustYou Customer Experience Platform (CXP)

Unprofessional Approach

Guest Relations Manager from Camyuva (Turkiye)

Shiji Reviewpro Reputation

Lucy Chatbot

Guest relation manager from Castagneto Carducci (Italy)
Most Positive Review

Hotellistat - Reputation Management

All in one tool

GM

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Shiji Reviewpro Reputation

Excellent partner, please continue like that!

Rooms Division Manager
Most Critical

Hotellistat - Reputation Management

Great RMS with additional features as a benefit

Director Sales, Distribution & Systems

TrustYou Customer Experience Platform (CXP)

Customizable online reputation management tool

Hotel Owner

Shiji Reviewpro Reputation

Review of Shiji

Front Office Manager from Sydney (Australia)
References
-

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

Shiji Reviewpro Reputation

Shiji Group doesn’t have any references available

General Info

Screenshots
Integrations

Hotellistat - Reputation Management

Property Management Systems (10) Hotel Restaurant POS Systems (4) Business Intelligence (2)

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Shiji Reviewpro Reputation

Booking Engine (9) Business Intelligence (9) Hotel CRM & Email Marketing (9)
Recent Company Updates
-

TrustYou Customer Experience Platform (CXP)

TrustYou doesn’t have any recent company updates