Hotellistat - Reputation Management

4.5 (16 REVIEWS)

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Arina, Oliver, Martin + 11 more experts recommend Hotellistat GmbH

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Hotellistat - Reputation Management

4.6 (16 REVIEWS)

Unranked in Reputation Management

Elevate Your Hotel's Reputation with Hotellistat: Your Key to Managing Reviews and Enhancing Guest Satisfaction!

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Bell avatar Bell - AI powered product analyst

I analyzed all of Hotellistat GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Support

Supportive

Hoteliers often praise Hotellistat GmbH’s Reputation Management product for its exceptional customer support. They highlight the availability of support as a major advantage, noting that a contact person is accessible at all times to assist with any issues. The responsiveness of the support team is frequently mentioned, with hoteliers appreciating the fast response times they receive to their queries. Additionally, the expertise of the support staff is commended, suggesting they are both friendly and knowledgeable, effectively resolving any challenges faced by the users. Overall, the customer support provided is seen as a vital, reliable resource that significantly enhances the user experience.

Head of Innovation & Services

2 months ago

Verified

... Hotellistat simplifies my daily work and helps me to market our hotels better. The system combines many useful tools to solve not only revenue management but also review management and business intelligence via one platform. The Hotellistat team is super helpful and always super quick ...

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Team Lead Revenue Management

2 months ago

Verified

... Simplify settings / Reframe overview for better information display / add semi-automatic settings (not fully ARIS or Automatic, nothing in between) / place the final user more in focus to understand ...

See full review

Director of Operations

1 months ago

Verified

... I do like the intuitive pricing overview, the individual / adjustable dashboards and the pickup analysis. All of these functions give me a quick and detailed overview. Also the support is very ...

See full review

Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning within the market and helps identify areas for improvement, Overall, Hotellistat not only streamlines our operations but also empowers us to elevate the service quality, ensuring that the user remain competitive and appealing to clients.At the end the most successful strategy of Hotellistat is about the communication ways with their experts. My team and I are grateful to have a base line communication with the specialist ...

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Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning within the market and helps identify areas for improvement, Overall, Hotellistat not only streamlines our operations but also empowers us to elevate the service quality, ensuring that the user remain competitive and appealing to clients.At the end the most success ...

See full review

Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning within the market and helps identify areas for improvement, Overall, Hotellistat not only streamlines our operations but also empowers us to elevate the service quality, ensuring that the user remain competitive and appealing to clients.At the end the most successful strategy of Hotellistat is about the communication ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... The platform is robust and highly functional, offering a wide range of features to enhance efficiency and performance. However, incorporating additional language options and providing more tailored ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... The platform is robust and highly functional, offering a wide range of features to enhance efficiency and performance. However, incorporating additional language options and providing more tailored training sessions specifically designed for beginners ...

See full review

Revenue Manager

21 days ago

Verified

... Hotellistat is always evolving and we love how their development team keeps us informed about new features and improvements. They actively ask for user feedback and have implemented many of our ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning within the market and helps identify areas for improvement, Overall, Hotellistat not only streamlines our operations but also empowers us to elevate the service quality, ensuring that the user remain competitive and appealing to clients.At the end the most successful strategy of Hotellistat is about the communication ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning within the market and helps identify areas for improvement, Overall, Hotellistat not only streamlines our operations but also empowers us to elevate the service quality, ensuring that the user remain competitive and appealing to clients.At the end the most successful strategy of Hotellistat is about the communication ways ...

See full review

Hotelier

11 days ago

Verified

... We follow:- Price/performance TOP, staff and support very friendly and fast response times, clear and easy to use system, everything is perfect ...

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Assistentin der Geschäftsleitung

7 days ago

Verified

... * Automated control system for pricing. * Quick price changes in response to market changes. * Forecast and strategy support. * Contact person available at all times. ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation features of Hotellistat's Reputation Management product as a key strength. They note that the KI-based recommendation system allows for dynamic adjustments to rate recommendations in response to market changes, contrasting it with other systems that rely on static algorithms. This adaptability is praised for simplifying management tasks by automating adjustments and enabling quick and easy responses to shifting conditions. Users appreciate how these automated processes reduce the need for time-consuming manual interventions, enhancing workflow efficiency and minimizing errors.

Finance Systems Manager

2 months ago

Verified

... The Pick up data over a period of time. And the interface is user friendly which provides much an easy access to information. ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Simplify settings / Reframe overview for better information display / add semi-automatic settings (not fully ARIS or Automatic, nothing in between) / place the final user more in focus to understand ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Simplify settings / Reframe overview for better information display / add semi-automatic settings (not fully ARIS or Automatic, nothing in between) / place the final user more in focus to understand ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... Great RMS with additional features as a benefit ...

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Integrations

Connected

Hoteliers often praise Hotellistat's Reputation Management product for its impressive range of integrations. They highlight its ability to seamlessly connect with common systems such as PMS and CRM, which enhances operational efficiency. Users appreciate the ease with which these integrations can be set up, noting that the process is straightforward and does not require extensive technical expertise. The reliability of these integrations is also frequently mentioned, as they consistently perform without syncing issues, ensuring a smooth experience. Furthermore, hoteliers value the customization options available, allowing them to tailor integrations to meet their specific business needs, which contributes to a more personalized and effective use of their management systems.

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react ...

See full review

Value

Balanced

Hoteliers often highlight the excellent value provided by Hotellistat GmbH’s Reputation Management product. They emphasize the quantifiable return on investment it offers, noting that the benefits significantly outweigh the costs. Users appreciate the clear and transparent pricing structure, which contrasts with other products that may have hidden fees. Additionally, the free trials and demos prove invaluable, allowing users to effectively evaluate the product before committing. Overall, many hotel operators feel that the range of features provided justifies the expense, especially when compared to competitors in the market.

Head of Innovation & Services

2 months ago

Verified

... Revenue system with heart ...

See full review

Head of Innovation & Services

2 months ago

Verified

... Hotellistat simplifies my daily work and helps me to market our hotels better. The system combines many useful tools to solve not only revenue management but also review management and business ...

See full review

Finance Systems Manager

2 months ago

Verified

... Holistic view over the company Revenue performance ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... A little bit of everything, overall very confusing an unefficient ...

See full review

Director of Operations

1 months ago

Verified

... I do like the intuitive pricing overview, the individual / adjustable dashboards and the pickup analysis. All of these functions give me a quick and detailed overview. Also the support is very ...

See full review

Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... Comprehensive and Reliable Hospitality Solution ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... Hotellistat's all-in-one platform is a powerful, intuitive, and efficient tool designed to optimize hotel performance. It provides real-time data analytics and seamless integrations that simplify revenue management, reputation monitoring, and operational strategies. By streamlining processes and delivering actionable insights, Hotellistat empowers hoteliers to make informed decisions, enhance guest satisfaction, and maximize profitability. Its scalable features cater to hotels of all sizes, ensuring efficiency, adaptability, and measurable ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... The platform is robust and highly functional, offering a wide range of features to enhance efficiency and performance. However, incorporating additional language options and providing more tailored ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house level or room level, allows the user to try different ways to optimize occupancy, rates, RevPar and TrevPar. Rate shopping data is very accurate, a limited number of real time shops is possible as well to check the most common and important websites. The company ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house level or room level, allows the user to try different ways to optimize occupancy, rates, RevPar and TrevPar. Rate shopping data is very accurate, a limited number of real time shops is possible as well to check the most common and important websites. The company itself is really ...

See full review

Revenue Manager

20 days ago

Verified

... Many tools in V2 are still being worked on, which could go a bit faster since some of them are dependent on them. ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's bench ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear comparison against competitors. This information guides our positioning within the market and helps identify areas for improvement, Overall, Hotellistat not only streamlines our operations but also empowers us to elevate the service quality, ensuring that the user remain competitive ...

See full review

Assistentin der Geschäftsleitung

7 days ago

Verified

... Absolute work relief in hotel operations ...

See full review

Functionality

Balanced

Hoteliers often appreciate Hotellistat GmbH's Reputation Management product for its robust functionality. The system effectively handles core tasks like booking and reporting, showing high reliability with minimal issues such as bugs or downtime. Users value its scalability, as it can support growth by accommodating additional users and properties. The feature completeness of Hotellistat meets expectations, offering required tools and capabilities. The automation capabilities are particularly praised for efficiently managing tasks like billing and reporting. Moreover, customization options allow users to tailor workflows, templates, or dashboards to their needs. Insights and reporting features are highlighted for being actionable and easy to interpret, aiding in strategic decisions. Lastly, the product supports global operations with multiple languages and currency options, enhancing its versatility for international use.

Head of Innovation & Services

2 months ago

Verified

... Hotellistat simplifies my daily work and helps me to market our hotels better. The system combines many useful tools to solve not only revenue management but also review management and business ...

See full review

Head of Innovation & Services

2 months ago

Verified

... Hotellistat is constantly evolving. New features and applications are added almost weekly. I still have some interesting ideas that I have already discussed with Hotellistat and that I can look ...

See full review

Finance Systems Manager

2 months ago

Verified

... The Pick up data over a period of time. And the interface is user friendly which provides much an easy access to information. ...

See full review

Finance Systems Manager

2 months ago

Verified

... IT would be great to change the pick up date freely so we can always compare data to different time frames. ...

See full review

Finance Systems Manager

2 months ago

Verified

... IT would be great to change the pick up date freely so we can always compare data to different time frames. ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... A little bit of everything, overall very confusing an unefficient ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... A little bit of everything, overall very confusing an unefficient ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... A little bit of everything, overall very confusing an unefficient ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload ...

See full review

Director of Operations

1 months ago

Verified

... I do like the intuitive pricing overview, the individual / adjustable dashboards and the pickup analysis. All of these functions give me a quick and detailed overview. Also the support is very ...

See full review

Director of Operations

1 months ago

Verified

... I do like the intuitive pricing overview, the individual / adjustable dashboards and the pickup analysis. All of these functions give me a quick and detailed overview. Also the support is very ...

See full review

Director of Operations

1 months ago

Verified

... Reporting options could be improved. If I like to analyse in depths e.g. weekday analysis, the reporting structure has potential to improve. ...

See full review

Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze ...

See full review

Social Media Manager

1 months ago

Verified

... Enchasing Hotel Management Efficiency with Hotellistat ...

See full review

Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze reviews in real-time allows the user to address concerns promptly, fostering better gust experience. Also, Hotellistat's benchmarking tools are particularly beneficial, as they provide a clear ...

See full review

Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... Hotellistat's all-in-one platform is a powerful, intuitive, and efficient tool designed to optimize hotel performance. It provides real-time data analytics and seamless integrations that simplify revenue management, reputation ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... Hotellistat's all-in-one platform is a powerful, intuitive, and efficient tool designed to optimize hotel performance. It provides real-time data analytics and seamless integrations that simplify revenue management, reputation monitoring, and operational ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... Hotellistat's all-in-one platform is a powerful, intuitive, and efficient tool designed to optimize hotel performance. It provides real-time data analytics and seamless integrations that simplify revenue management, reputation monitoring, and operational strategies. By streamlining processes and delivering actionable insights, Hotellistat empowers hoteliers to make informed decisions, enhance guest satisfaction, and maximize profitability. Its scalable ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... The platform is robust and highly functional, offering a wide range of features to enhance efficiency and performance. However, incorporating additional language options and providing more tailored ...

See full review

Sales & Reservations Manager

19 days ago

Verified

... The platform is robust and highly functional, offering a wide range of features to enhance efficiency and performance. However, incorporating additional language options and providing more tailored training sessions specifically designed for beginners would greatly improve its accessibility and overall user-friendliness. These enhancements would enable a broader ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house level or room level, allows the user to try different ways to optimize occupancy, rates, RevPar and TrevPar. Rate shopping data is very accurate, a limited number of real time shops is possible as well to check the most common and important websites. The company itself is really innovative and always open for ideas and exchanges how the system can be further ...

See full review

Revenue Manager

21 days ago

Verified

... We have been using Hotellistat since 2021 for our small hotel chain and couldn’t be happier with the performance and flexibility. This all in one platform has really helped us with our revenue management and daily operations. One of the best things about Hotellistat is the Revenue Intelligence Module which not only optimizes pricing but also takes into account room supplements based on demand and pickup ...

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Revenue Manager

21 days ago

Verified

... We have been using Hotellistat since 2021 for our small hotel chain and couldn’t be happier with the performance and flexibility. This all in one platform has really helped us with our revenue management and daily operations. One of the best things about Hotellistat is the Revenue Intelligence Module which not only optimizes pricing but also takes into account room supplements based on demand and pickup patterns. This level of detail means we are always competitive and maximizing revenue. The Rate Shopper integration is also great, real time competitor pricing means we can adjust our rates quickly and effectively. The Integrated Intelligence Module is another big plus. The reports give us instant access to the data we need, whether it’s occupancy, rate trends or other KPI’s. As a revenue manager I can make decisions faster and with more confidence. Hotellistat goes beyond pricing and reporting. They also have eCommerce ...

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Revenue Manager

20 days ago

Verified

... The detailed pricing tool and the many setting options that are given. Also the trend analysis and the pick-up tool. The quick help from the support team. ...

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Revenue Manager

20 days ago

Verified

... The detailed pricing tool and the many setting options that are given. Also the trend analysis and the pick-up tool. The quick help from the support team. ...

See full review

Revenue Manager

20 days ago

Verified

... We are very happy with Hotellistat. It has all the tools we need for our business. ...

See full review

Revenue Manager

20 days ago

Verified

... We are very happy with Hotellistat. It has all the tools we need for our business. ...

See full review

Revenue Manager

20 days ago

Verified

... We are very happy with Hotellistat. It has all the tools we need for our business. ...

See full review

Revenue Manager

20 days ago

Verified

... The detailed pricing tool and the many setting options that are given. Also the trend analysis and the pick-up tool. The quick help from the support team. ...

See full review

Revenue Manager

20 days ago

Verified

... The detailed pricing tool and the many setting options that are given. Also the trend analysis and the pick-up tool. The quick help from the support team. ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and marketing strategies . Moreover, the user friendly interface enables seamless management of guest feedback, which is crucial for maintaining hight service standards. The ability to analyze ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard ...

See full review

Assistentin der Geschäftsleitung

7 days ago

Verified

... * Automated control system for pricing. * Quick price changes in response to market changes. * Forecast and strategy support. * Contact person available at all times. ...

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Assistentin der Geschäftsleitung

7 days ago

Verified

... * Automated control system for pricing. * Quick price changes in response to market changes. * Forecast and strategy support. * Contact person available at all times. ...

See full review

User Interface

Accessible

Hoteliers often mention the user interface of Hotellistat GmbH's Reputation Management product as intuitive and user-friendly, with an ease of navigation that allows menus and features to be easily found and used, even for first-time users. The visual design is noted to be modern and professional, contributing to a visually appealing experience. However, some hoteliers express a desire for increased customizability, wishing for more options to personalize dashboards, widgets, or settings. There is also feedback on the clarity of information, indicating that data, graphs, and key details are presented clearly, aiding users in making informed decisions. Responsiveness is highlighted positively, with the interface reacting quickly without noticeable lag, whether on desktop or mobile devices, ensuring effective mobile compatibility. The accessibility features, however, are not explicitly mentioned, suggesting that there may be room for improvement in supporting diverse user needs such as screen reader support or keyboard navigation.

Finance Systems Manager

2 months ago

Verified

... The Pick up data over a period of time. And the interface is user friendly which provides much an easy access to information. ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Simplify settings / Reframe overview for better information display / add semi-automatic settings (not fully ARIS or Automatic, nothing in between) / place the final user more in focus to understand ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Simplify settings / Reframe overview for better information display / add semi-automatic settings (not fully ARIS or Automatic, nothing in between) / place the final user more in focus to understand ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload ...

See full review

Team Lead Revenue Management

2 months ago

Verified

... Simplify settings / Reframe overview for better information display / add semi-automatic settings (not fully ARIS or Automatic, nothing in between) / place the final user more in focus to understand ...

See full review

Director of Operations

1 months ago

Verified

... I do like the intuitive pricing overview, the individual / adjustable dashboards and the pickup analysis. All of these functions give me a quick and detailed overview. Also the support is very ...

See full review

Social Media Manager

1 months ago

Verified

... While Hotellistat provides insights there are areas for enhancement. One significant improvement would be the integration of social media platforms. Currently, tha lack of this feature limits our ability to analyze guest sentiment across various channels (instagram, facebook etc). By incorporate social media data, we could gain a more comprehensive understanding of our brand perception and guest preferences. Also, the main menu ...

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Social Media Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house level or room level, allows the user to try different ways to optimize occupancy, rates, RevPar and TrevPar. Rate shopping data is very accurate, a limited number of real time shops is possible as well to check the most common and important websites. The company itself is really ...

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Director Sales, Distribution & Systems

12 days ago

Verified

... The Set up of Room / rate derivations is currently really complex, depending on the PMS System used. Would be great to have rate shopping data available in different views, not only with graphs but as well in a table ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... The Set up of Room / rate derivations is currently really complex, depending on the PMS System used. Would be great to have rate shopping data available in different views, not only with graphs but ...

See full review

Director Sales, Distribution & Systems

12 days ago

Verified

... KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house level or room level, allows the user to try different ways to optimize occupancy, rates, RevPar and TrevPar. Rate shopping data is very accurate, a limited number of real time shops is possible as well to check the most common and important websites. The company itself is really ...

See full review

Manager

1 months ago

Verified

... I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard ...

See full review

Manager

1 months ago

Verified

... While Hotellistat provides insights there are areas for enhancement. One significant improvement would be the integration of social media platforms. Currently, tha lack of this feature limits our ability to analyze guest sentiment across various channels (instagram, facebook etc). By incorporate social media data, we could gain a more comprehensive understanding of our brand perception and guest preferences. Also, the main menu on settings ...

See full review

Manager

1 months ago

Verified

... While Hotellistat provides insights there are areas for enhancement. One significant improvement would be the integration of social media platforms. Currently, tha lack of this feature limits our ability to analyze guest sentiment across various channels (instagram, facebook etc). By incorporate social media data, we could gain a more comprehensive understanding of our brand perception and guest preferences. Also, the main menu ...

See full review
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What Types of Hotels Hotellistat GmbH is Popular For

Size

18 | Large (75-199 room)

15 | Medium (25-74 room)

7 | Small (10-24 room)

6 | X-Large (200+ room)

Country

31 | Germany

7 | Switzerland

3 | Greece

2 | Austria

1 | China

1 | Cyprus

1 | United States of America

Type

7 | Bed & Breakfast & Inns

24 | Boutiques

13 | Branded Hotels

13 | City Center Hotels

12 | Airport/Conference Hotels

7 | Extended Stay & Serviced Apartments

2 | Hostels

13 | Limited Service & Budget Hotels

16 | Luxury Hotels

1 | Motels

2 | Resorts

2 | Vacation Rentals & Villas

Region

1 | North America

44 | Europe

1 | Asia Pacific

Category

38 | Revenue Management Systems

32 | Business Intelligence

13 | Hotel Rate Parity

16 | Reputation Management

23 | Rate Shopping

What is Hotellistat GmbH?

Founded in 2016 | Headquarters in München (Germany) | 21 employees
Hotellistat - Reputation Management is a sophisticated reputation management system specifically designed for hoteliers who want to streamline their online presence and enhance guest satisfaction. 1. **AI Summary Reviews:** The platform employs advanced AI technology to aggregate and summarize guest reviews from various online platforms. This means you can easily monitor what guests are saying about your hotel in one centralized location, saving you valuable time and resources. 2. **AI Summary Recommendations:** Hotellistat’s AI, known as ARIS, not only compiles reviews but also provides actionable insights and recommendations based on the feedback. This allows you to make informed decisions to improve guest experiences and address potential issues proactively. 3. **Comprehensive Monitoring and Analytics:** The platform offers extensive monitoring features, enabling you to track reviews across multiple websites effortlessly. With insightful analytics, you gain a clear understanding of trends and areas for improvement, fostering a data-driven approach to reputation management. Hotellistat is a must-have for any hotelier aiming to cultivate a positive online reputation. Its proactive management tools and AI-driven insights empower you to promptly respond to guest feedback, refine your services, and ultimately drive more bookings, ensuring sustained success in a competitive market.

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Capabilities

Monitor your market reputation

Save Time with AI replies

Personalization

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Hotellistat GmbH Reviews Summary

4.5
Very Good
Ease of Use
4.4/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotellistat - Reputation Management is the #6 most trending product in the Reputation Management category (out of 50) and the #224 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hotellistat GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Hotellistat GmbH Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotellistat GmbH Average Hotellistat GmbH

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Success Stories

3

References

0

Featured Customers

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Hotellistat GmbH Reviews

Hotelier Rating

Excellent
39
Very Good
4
Average
2
Poor
0
Terrible
1

Property Size

  • Small (7)
  • Medium (15)
  • Large (18)
  • X-Large (6)

Country

  • Germany
    Germany
    (31)
  • Switzerland
    Switzerland
    (7)
  • Greece
    Greece
    (3)
  • Austria
    Austria
    (2)
  • China
    China
    (1)
  • Cyprus
    Cyprus
    (1)
  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (44)
  • Asia Pacific
    Asia Pacific
    (1)
10

Absolute work relief in hotel operations

Assistentin der Geschäftsleitung from 50-74 room Boutique in Neuburg an der Donau (Germany)

Verified
7 days ago
* Automated control system for pricing. * Quick price changes in response to market changes. * Forecast and strategy support. * Contact person available at all times.
Country Germany
Assistentin der Geschäftsleitung
Medium Hotel
10

Absolutely TOP

Hotelier from 25-49 room Airport/Conference Hotel in Ostfildern (Germany)

Verified
11 days ago
We follow:- Price/performance TOP, staff and support very friendly and fast response times, clear and easy to use system, everything is perfect
Country Germany
Hotelier
Medium Hotel
Julia from Hotellistat GmbH replied
Dear Michael, Thank you for your outstanding 10/10 rating and for calling Hotellistat “absolutely TOP”! We’re thrilled that you find the price-performance ratio, system clarity, and ease of use to be perfect for your needs. Your kind feedback about our friendly staff and fast support means a lot to us, as we strive to provide the best possible experience for our users. We also appreciate the humour in your "nothing, nothing, nothing" remark—thank you for taking the time to share your thoughts despite the word requirement! 😊 If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out. Best regards, Julia
9

Great RMS with additional features as a benefit

Director Sales, Distribution & Systems from 100 to 199 room Airport/Conference Hotel in Grindelwald (Switzerland)

Verified
12 days ago
KI based recommendations -most of the current used systems are limited to an algorythm based on fixed values but not Hotellistat. Rate recommendations are KI powered which allows the system to react on market situations and changes quick and easy. The multiple ways to build strategies and different recommendations, even on house level or ro...
Country Switzerland
Director Sales, Distribution & Systems
Large Hotel
Julia from Hotellistat GmbH replied
Dear Christina, Thank you for sharing your detailed review and for highlighting Hotellistat’s strengths! We’re thrilled to hear that you appreciate our AI-powered rate recommendations and the flexibility our system offers for creating strategies on both house and room levels. It’s fantastic to know that these features help you optimize all important metrics. Your recognition of our very accurate rate shopping data and the live shop feature is greatly appreciated. Moreover, your kind words about our innovative approach and openness to feedback mean a lot to us. Listening to our users and evolving alongside their needs is at the core of our mission. Regarding your feedback on the setup complexity for room/rate derivations, we understand the challenge, and we’re committed to making this process smoother, especially considering the variety of PMS systems we are connected to. Additionally, we’re excited to let you know that a table view for rate shopping data is already available in the pricing module, offering a more detailed and accessible format alongside the graphs. There is also the possibility to export the rate shopping data into an excel file. We’d be delighted to demonstrate this feature to you! Thank you once again for your thoughtful feedback. We’re here to support you and would love to schedule a session to showcase these features in more detail. Warm regards, Julia
10

Comprehensive and Reliable Hospitality Solution

Sales & Reservations Manager from 10 to 24 room Boutique in Mykonos Town (Greece)

Verified
19 days ago
Hotellistat's all-in-one platform is a powerful, intuitive, and efficient tool designed to optimize hotel performance. It provides real-time data analytics and seamless integrations that simplify revenue management, reputation monitoring, and operational strategies. By streamlining processes and delivering actionable insights, Hotellistat e...
Country Greece
Sales & Reservations Manager
Small Hotel
Julia from Hotellistat GmbH replied
Dear Katerina, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you find Hotellistat to be a powerful, intuitive, and efficient tool that helps optimize your hotel’s performance. It’s great to know that our real-time data analytics, seamless integrations, and comprehensive features are making a positive impact on your operations and decision-making process. Empowering our users with the tools they need to enhance guest satisfaction and profitability is exactly what we aim to achieve. Your feedback regarding additional language options and tailored training sessions is incredibly valuable. Accessibility and user confidence are very important to us, and we’re constantly striving to improve in these areas. Rest assured, we’ve taken note of your suggestions and will continue to work on providing solutions that make the platform even more user-friendly for all experience levels. Thank you for recommending Hotellistat and for highlighting both the strengths and areas for improvement. We deeply value your input and look forward to supporting your success further. Warm regards, Julia
10

We are very happy with Hotellistat. It has all the tools we need for our business.

Revenue Manager from 75-99 room Boutique in Stuttgart (Germany)

Verified
20 days ago
The detailed pricing tool and the many setting options that are given. Also the trend analysis and the pick-up tool. The quick help from the support team.
Country Germany
Revenue Manager
Large Hotel
Julia from Hotellistat GmbH replied
Dear Nina, We’re delighted to hear that Hotellistat provides all the tools you need for your business. It’s great to know that you’re enjoying features like the detailed pricing tool, trend analysis, and pick-up report, along with the flexibility offered by our many setting options. Your recognition of our support team’s quick assistance means a lot to us! We understand your feedback regarding the tools in V2 and the speed of updates. Our development team is actively working to enhance these tools and ensure they meet your expectations as quickly as possible. Your patience and trust during this process are greatly appreciated. Thank you again for your recommendation and for being a valued partner. We’re committed to supporting your success and look forward to continuing to optimize your experience! Best regards, Julia from Hotellistat
10

A Game-Changer for Revenue Management

Revenue Manager from 100 to 199 room Branded Hotel in Ostseebad Binz (Germany)

Verified
21 days ago
We have been using Hotellistat since 2021 for our small hotel chain and couldn’t be happier with the performance and flexibility. This all in one platform has really helped us with our revenue management and daily operations. One of the best things about Hotellistat is the Revenue Intelligence Module which not only optimizes pricing but als...
Country Germany
Revenue Manager
Large Hotel
Julia from Hotellistat GmbH replied
Dear Irina, Thank you so much for your glowing review and for sharing your positive experience with Hotellistat! We’re thrilled to hear that our all-in-one platform has been such a valuable asset for your hotel chain’s revenue management and daily operations. Knowing that our Intelligence Module has empowered you to optimize pricing and stay competitive is incredibly rewarding. We're also delighted that you’ve found value in the Rate Shopper integration and the eCommerce and Reputation Management modules, as well as the AI-powered review response system. It’s fantastic to hear how these features have made your operations more efficient and enabled confident decision-making. Your kind words about our customer support mean a lot to us. Ensuring our users have the help they need when they need it, is a cornerstone of our mission to provide the best possible experience. We also appreciate your feedback about the continuous development of the platform. As a company committed to innovation, we take great pride in listening to our users and implementing their suggestions. Your understanding of the time it takes to address complex issues is much appreciated, and we are always striving to improve and deliver even better solutions. Thank you again for recommending Hotellistat and for recognizing the value we aim to bring. We are excited to continue partnering with you to drive your success in revenue management and beyond! Warm regards, Julia
9

Enchasing Hotel Management Efficiency with Hotellistat

Social Media Manager from 10 to 24 room Boutique in Mykonos Town (Greece)

Verified
1 months ago
I appreciate the value that Hotellistat brings to our operations. The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and ma...
Country Greece
Social Media Manager
Small Hotel
9

Enchasing Hotel Management Efficiency with Hotellistat

Manager from 10 to 24 room Boutique in Mykonos Town (Greece)

Verified
1 months ago
I appreciate the value that Hotellistat brings to our operations.The platform offers comprehensive data analytics, allowing the user to track occupancy rates and revenue rates into the main dashboard effectively. This insight helps in making informed decisions that enhance the pricing models and also to have eye on the exact reports and mar...
Country Greece
Manager
Small Hotel
10

Efficient & user friendly revenue management tool

Director of Operations from 25-49 room Boutique in Dusseldorf (Germany)

Verified
1 months ago
I do like the intuitive pricing overview, the individual / adjustable dashboards and the pickup analysis. All of these functions give me a quick and detailed overview. Also the support is very helpful and quick on their replies.
Country Germany
Director of Operations
Medium Hotel
Julia from Hotellistat GmbH replied
Hello Hendrik, Thank you so much for your wonderful review and perfect rating! We're delighted to hear that the intuitive pricing overview, customizable dashboards, and pickup analysis are making your revenue management processes easier and more efficient. It's great to know that our support team has been responsive and helpful as well. Your feedback on the reporting options is valuable, and we appreciate your suggestion for enhancing in-depth analyses, such as weekday reporting. We're continuously working to make our features as comprehensive as possible, and your insights will certainly help guide our development. We are currently working on our BI solution, so there is definitely more to support your daily work. Thank you again for your kind words and feedback – we’re thrilled to be supporting you! Best regards, Julia
2

A little bit of everything, overall very confusing an unefficient

Team Lead Revenue Management from 25-49 room Branded Hotel in Berlin (Germany)

Verified
2 months ago
Real time pick up data with pretty fast loading time. Hotellistat has a quick push time for restrictions and rates upload
Country Germany
Team Lead Revenue Management
Medium Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotellistat is an all-in-one platform for revenue, market, and business analysis. With over 1,000 data streams, clear dashboards, AI-powered pricing, and advanced forecasting, it simplifies decision-making. Seamless Apaleo integration, flexibility, and great support make it a must-have for hoteliers aiming to stay competitive.

Question:

What differentiates this product or service from the competition?

Answer:

Hotellistat stands out by combining multiple tools into one platform, eliminating extra software and integrations. With its own RateShopper, real-time competitor insights, and support for all hotel types, it’s highly customizable. Regular updates and a focus on partnership ensure long-term success for hoteliers.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you're considering Hotellistat, take the time to explore how its customizable features and all-in-one platform can streamline your operations. It’s especially valuable for hotels of any type or size, so think about your long-term goals and how its tools—like RateShopper and forecasting—can drive your success.

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Support

Unverified

Hotellistat GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

Less than a day

Recommended

94%

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