Exely Channel Manager vs. HotelNetSolutions Channel Manager:
Which Is Right for You?

The Decision

Choosing between Exely Channel Manager and HotelNetSolutions Channel Manager hinges on your hotel’s specific needs and operational scope. While both aim to streamline your online distribution, Exely offers a more refined user experience and broader regional presence, whereas HotelNetSolutions emphasizes extensive integration options and a strategic approach to online sales. Your decision should be guided by whether ease of use or integration depth is your priority.

Exely addresses the core pain points of manual rate updates and overbooking, providing a user-friendly platform with real-time synchronization. HotelNetSolutions, on the other hand, caters to hotels seeking integration with various PMS and yield systems, but its more limited regional reach and support may influence your choice. Are you ready to focus on simplicity or on extensive connectivity?

Quick Verdict: Exely or HotelNetSolutions — Which Is the Clear Winner?

Exely leads as the more reliable and well-reviewed channel management product, with 102 recent reviews and a high customer recommendation rate of 98%. Its ease of use, support quality, and feature set have been consistently praised, making it a strong choice for hotels looking for efficiency and operational ease.

HotelNetSolutions, despite its broader integration options, has no identifiable reviews or ratings and a very limited regional presence. Its lack of recent user feedback and support ratings makes it a less compelling choice overall. For your hotel’s peace of mind and proven performance, Exely is the clearer pick.

Is Exely or HotelNetSolutions Better for Hotels?

Exely’s standout feature is its high ease of use, with a 4.95/5 rating, and a customer support rating matching that at 4.95/5. Its recent reviews highlight how intuitive the platform is, with users reporting a significant reduction in manual work and errors. Conversely, HotelNetSolutions has zero ratings and reviews, making it impossible to gauge user satisfaction or ease of adoption.

Exely’s feature set includes self-mapping, multi-currency support, and integrated analytics, while HotelNetSolutions offers only two unique features: PMS connectivity and yield rules. The lack of recent feedback on HotelNetSolutions’ usability and support suggests it’s less tested in live hotel environments. Given the data, Exely’s proven track record makes it the more reliable choice for hotels prioritizing operational simplicity.

Edge: Exely

Which Has Better Features: Exely or HotelNetSolutions?

Exely provides eight features not available in HotelNetSolutions, including bulk updates, support for weekly and monthly rates, analytics dashboards, and integrated payment processing. These features are critical for hotels that want granular control over their online distribution and performance insights.

HotelNetSolutions offers only two exclusive features—PMS connectivity and yield rules—which are valuable but less comprehensive. Its limited feature list compared to Exely indicates a narrower scope for managing complex distribution strategies. If advanced feature control and data analysis are priorities, Exely’s feature set clearly outshines HotelNetSolutions.

Edge: Exely

Which Has Better Customer Support: Exely or HotelNetSolutions?

Exely’s customer support is highly rated at 4.95/5, with recent reviews praising its responsiveness and helpfulness. Users describe their support experience as prompt and professional, often resolving issues quickly, which is crucial for minimizing operational disruptions.

HotelNetSolutions’ support ratings are unavailable, and reviews mention long wait times and slow ticket responses. The absence of recent feedback makes it difficult to assess the quality of support, raising concerns about reliability if issues arise. For peace of mind, Exely’s support quality offers a significant advantage.

Edge: Exely

Which Has More Integrations: Exely or HotelNetSolutions?

Exely integrates with 8 verified partners, including well-known names like Booking.com and Oracle Hospitality, but offers fewer options overall. HotelNetSolutions boasts 35 verified partners, including many specialized systems such as apaleo, RateGain, and Duetto, providing extensive connectivity.

If your hotel relies on a broad ecosystem of connected systems, HotelNetSolutions’ larger partner network may appeal. However, the quality and performance of integrations matter more than quantity, and the limited recent reviews for HotelNetSolutions suggest less confidence in its current integration performance. Given this, Exely’s more curated approach provides a more reliable foundation.

Edge: HotelNetSolutions

Which Do Hoteliers Rate Higher: Exely or HotelNetSolutions?

Exely has 102 recent reviews, with a remarkable 98% likelihood to recommend, indicating high satisfaction across multiple hotel segments, especially city center, boutique, and resort hotels. Users consistently praise its ease of use, operational efficiency, and support.

HotelNetSolutions lacks recent reviews and ratings, making hotelier sentiment impossible to gauge. Without recent feedback, it’s unclear whether HotelNetSolutions meets current hotel needs or maintains high satisfaction levels. Based on available data, Exely’s superior review profile makes it the more trusted option.

Edge: Exely

How Much Do Exely and HotelNetSolutions Cost?

Exely charges a straightforward $100 monthly flat fee without a trial or implementation fees. This predictable pricing model simplifies budgeting for hotels of all sizes.

HotelNetSolutions’ pricing details are unavailable, though it mentions a one-time setup fee and fixed monthly rates. The lack of transparent, recent pricing information makes comparison difficult, but the absence of a free trial or clear costs suggests a less flexible approach. For clarity and value, Exely’s transparent pricing offers a clearer investment.

What Type of Hotel Should Use Exely?

• Hotels that want an easy-to-use platform with quick onboarding and minimal training.
• Hotels seeking reliable, real-time synchronization of rates and availability.
• Hotels prioritizing high customer support quality and recent positive reviews.
• Hotels aiming to reduce manual workload and overbooking risks.
• Independent hotels, boutique hotels, and resort properties that need scalable distribution tools.

Not ideal if you require deep system integrations like PMS connectivity or yield management automation.

What Type of Hotel Should Use HotelNetSolutions?

• Hotels that already operate with or intend to implement complex PMS and yield management systems.
• Hotels seeking extensive integration with meta-search portals and specialized hotel systems.
• Hotels in German-speaking regions, where local support and tailored solutions are vital.
• Hotels that are comfortable with less recent user feedback and are willing to rely on the vendor’s strategic approach.

Not ideal if you need proven, recent user satisfaction or support, or if your hotel is outside of Europe.

[Product A] vs [Product B]: The Bottom Line for Hotels

Exely offers a proven, highly-rated channel management solution with a focus on ease of use, support, and extensive features tailored for hotels of all sizes. Its recent reviews and high satisfaction rate make it a dependable choice for hotels seeking operational efficiency and revenue growth.

HotelNetSolutions provides a broader integration ecosystem and a strategic approach to online distribution, but its lack of recent reviews and support ratings make it a less certain option. It’s better suited for hotels with complex system needs and regional support requirements in Europe.

For most hotels, especially those prioritizing reliability, support, and proven performance, Exely is the clear recommendation. Choose HotelNetSolutions only if extensive integrations and regional support are your top priorities and you’re comfortable with less recent user feedback.

This comprehensive comparison should guide your decision toward the product that best fits your hotel’s current needs and future growth plans.