Booking Engine by HotelRunner vs. Roomstay:
Which Is Right for You?

The Decision

Choosing between HotelRunner's booking engine and RoomStay hinges on what your hotel needs most. HotelRunner offers a feature-rich platform with extensive integrations, proven customer support, and high user ratings. RoomStay, however, has no reviews, ratings, or recent data, making it difficult to assess its effectiveness or reliability at this time. With more recent reviews and a clearer track record, HotelRunner is the safer, more informed choice for your hotel.

Quick Verdict

HotelRunner stands out with over 40 recent reviews and a 4.5/5 overall rating, reflecting strong user satisfaction. RoomStay has no reviews or ratings, which significantly diminishes confidence in its performance or suitability. For hotels seeking a well-supported, proven booking engine, HotelRunner is the clear leader.

Is HotelRunner or RoomStay Better for Hotels?

HotelRunner addresses a comprehensive range of hotel management needs, including channel management, booking, marketing, and website tools. Its platform is designed to streamline operations, boost direct bookings, and improve guest engagement. RoomStay, on the other hand, appears to focus solely on the booking engine aspect, promising personalization and conversion optimization but lacking real-world user feedback or extensive feature details.

While HotelRunner's platform offers 38 features exclusive to its system, RoomStay provides none. The absence of recent reviews and verified integrations for RoomStay suggests it’s less established, risking your hotel’s operational stability. Do you want a trusted, tested platform, or are you willing to gamble on an unproven solution?

HotelRunner vs RoomStay: Which Should Your Hotel Choose?

If your hotel needs a robust, all-in-one booking management system with strong channel integrations, extensive customization options, and dedicated support, HotelRunner is the clear choice. It caters well to mid-sized and larger properties, especially those wanting control over their online distribution and guest experience.

Conversely, if your primary goal is to improve direct booking conversions with a sleek, personalized booking engine, RoomStay might seem appealing—though the lack of reviews makes it hard to confirm. For hoteliers focused on operational reliability and proven results, HotelRunner’s extensive track record makes it the more dependable pick.

Is HotelRunner or RoomStay Easier to Use?

HotelRunner boasts a high ease-of-use rating of 4.73/5, supported by positive reviews highlighting its user-friendly interface, quick onboarding, and support via WhatsApp. Users say it simplifies complex channel management and booking processes, even for less tech-savvy staff.

RoomStay has no available ratings or reviews, leaving its user experience unverified. Without concrete feedback, it’s impossible to judge how intuitive or supportive its platform might be.

Edge: HotelRunner

Which Has Better Features: HotelRunner or RoomStay?

HotelRunner offers 38 features exclusive to its platform, including automated reporting, multi-currency support, rate management, and integrations with major OTAs like Expedia and Airbnb. These tools enable comprehensive control over pricing, availability, and guest communication, which RoomStay lacks entirely.

RoomStay’s feature set is unverified, with no detailed list of capabilities or unique functionalities. Based on available data, HotelRunner’s extensive feature set provides a decisive advantage.

Edge: HotelRunner

Which Has Better Customer Support: HotelRunner or RoomStay?

HotelRunner’s customer support garners a 4.8/5 rating, with users praising its responsiveness and multiple contact channels, including WhatsApp. Many reviews mention prompt, helpful assistance that minimizes operational disruptions.

RoomStay has no reviews or support ratings available, making it impossible to assess its responsiveness or quality of service. Given the importance of reliable support, HotelRunner’s proven track record makes it the safer option.

Edge: HotelRunner

Which Has More Integrations: HotelRunner or RoomStay?

HotelRunner integrates with 17 verified partners, including major OTAs and PMS systems like Oracle Hospitality, Expedia, and Airbnb. These integrations help you manage inventory and reservations across platforms efficiently.

RoomStay connects with only 7 verified partners, and with no recent reviews, its integration stability and scope are uncertain. HotelRunner’s broader, verified network offers more reliability and flexibility.

Edge: HotelRunner

Which Do Hoteliers Rate Higher: HotelRunner or RoomStay?

HotelRunner’s recent reviews reflect an overall 4.5/5 rating, with users from diverse hotel segments—like boutique hotels and rental properties—highlighting satisfaction with its features, support, and ease of use. Its NPS score of 9.33/10 indicates strong willingness to recommend.

RoomStay has no reviews or ratings, so there’s no data to gauge user satisfaction or hotel segment preferences. Without recent feedback, HotelRunner’s ratings are a clear indicator of reliability and performance.

Edge: HotelRunner

How Much Do HotelRunner and RoomStay Cost?

HotelRunner charges a $100 monthly fee with no implementation or trial costs, offering a transparent, predictable pricing model. No pricing information is available for RoomStay, which raises concerns about potential costs or hidden fees.

Given the lack of public pricing for RoomStay, HotelRunner’s clear pricing structure makes it easier for your hotel to plan and budget.

What Type of Hotel Should Use HotelRunner?

• Hotels that require a comprehensive booking and channel management solution.
• Hotels seeking to increase direct bookings through customizable features.
• Properties that value dedicated support and regular updates.
• Hotels with multiple revenue streams, like villas or boutique hotels.
• Teams that want to integrate with major OTAs and PMS systems.

Not ideal if your hotel operates on a very small scale with minimal online distribution needs or prefers a lightweight, less feature-intensive platform.

What Type of Hotel Should Use RoomStay?

• Hotels focusing solely on improving their direct booking conversion.
• Small properties or boutique hotels seeking a personalized booking experience.
• Hotels with minimal operational complexity and no need for extensive integrations.
• Hoteliers willing to accept unverified platform performance for potential future benefits.

Not ideal if your hotel needs a proven, supported system with extensive features or reliable integrations.

HotelRunner vs RoomStay: The Bottom Line for Hotels

HotelRunner is an established, feature-rich booking engine with a proven track record, high user satisfaction, and extensive integrations. Its recent reviews and high ratings make it a dependable choice for hotels looking to streamline operations and grow revenue.

RoomStay, lacking reviews and verified features, remains unproven and risky. Unless it can demonstrate reliability and offer a clear value proposition, HotelRunner is the recommended choice for most hotels seeking a trustworthy booking engine.