The Hotels Network vs. RateGain vs. Lighthouse: Which is a Better Fit?

The Hotels Network (Parity Management)

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation

Parity+

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Marketing dashboard

Monitor results and manage campaigns
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Facebook Integration
Twitter Integration
Instagram Integration
In-app support
Unlimited Channels (no additional cost)

Lighthouse (Parity Insight)

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
In-app support
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

What Customers Are Saying

Most Recent Review

THN has been a easy-to-use tool with very important features

Senior Manager Director Sales from Werapitiya (Sri Lanka)

Simple yet informative

ecommerce from Singakerta (Bali)

Revenue Manager

Revenue & Reservation Manager from Yali (Turkey)

Most Positive Review

An impressive tool loaded with features that helps personalise the brand's site and drive direct bookings.

Regional Digital Marketing Manager from Singapore (Singapore)

Value for money

Assistant reservation and revenue manager

Great Tools

General Manager

Most Critical

Friendly user, fast respond chat for customer service

Great Rateshopping and Market Intelligence tool

Regional Head of Revenue Management

References

Heiko Rieder
VP of Revenue Pentahotel Birmingham

Nicolas Durand
Senior Director Distribution S Hotels & Resorts

Sathis Aravinda
Regional Director of Revenue, Distribution, Digital & eCommece Millennium Hotels & Resorts MEA Corporate Office

Pelayo Pando
Director of e-Commerce Business Development and Market Strategy NH Hotel Group - Headquarters

Monte Gardiner
Managing Director of Revenue Management Best Western Hotels & Resorts

Jeff Wermager
Senior Director of Revenue Optimisation Services Radisson Hotel Groups