VP Revenue Optimization

4 months ago

Verified

... Essential Revenue Optimization Tool ...

Group Revenue Manager

4 months ago

Verified

... Possibly looking at increasing integration capabilities and increasing cities which revenue insight is present. Unfortunately our systems do not have full integration. ...

General Manager

4 months ago

Verified

... I can't think of any thing else to improve, it is just what we need for a 90 room mid-scale hotel. ...

Director of Sales

3 months ago

Verified

... Saves alot of time and guesswork for the hotel. It's helpful to have competitors rates sent to you without having to look them up. ...

Revenue Manager

14 months ago

Verified

... Sometimes the displayed rates are indeed caged rates and not always 100% accurate. Notifications of ate changes may be a good idea. ...

Director of Revenue Management

4 months ago

Verified

... OTA Insight shops real rates, in real time for multiple comp sets (geographic, Luxury, scope -group or casino).... And the flexibility of changing comp sets with relevant data such as jotting ...

Director Online Distribution

3 months ago

Verified

... Used Parity Insight for 3 years now and continue to be impressed with the intuitive layout and excellent support and responsiveness by their Success Team. - unlimited live shops - evolution trends ...

Revenue Manager

3 months ago

Verified

... - Avaliable for refresh rate at anytime, and can export as excel format to get analysis.- Have rate compare for compset vs days before.- Show the rate parity issue and can easy to access to check the rate discrepancy through the link. - Have customer ...

Group Revenue Manager

3 months ago

Verified

... I have been using the OTA Insight products for more than 5 years. We use the rate shopping, parity, and market intelligence dashboards on a daily basis (at least once per day!). The data provided is extremely useful for verifying city demand, and competitor pricing, across the various channels and devices. The information helps tremendously with monitoring our strategy and making the necessary changes. The parity tab assists us in plugging revenue ...

Revenue & Reservations Manager

3 months ago

Verified

... I like that you can view data in both tabular and graph format to identify any discrepancy in rate parity and easily resolve the issue as the links within the portal will take you to exactly where ...

Demand manager

3 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual ...

Revenue Manager

3 months ago

Verified

... More than 2 comp sets would be useful for leisure hotels. Own pick up would be a nice addition to OTB. I understand that constant shopping uses much server capacity, however refreshing manually (if ...

Revenue Manager

4 months ago

Verified

... Rate Shopping and Rate parity are accurate and assist in pricing strategy within the comp-set , Moreover the Business intelligence tool is giving an indicator to the market condition and the reports ...

Director of Sales & Marketing

3 months ago

Verified

... Real time solution tools for business intelligence, rate shopping to drive and grow online revenue opportunity. User friendly report helps the hotel to gain insight knowledge & business decision ...

Regional Head of Revenue Management

4 months ago

Verified

... Great Rateshopping and Market Intelligence tool ...

Revenue Manager

4 months ago

Verified

... In our review, we have identified a critical need for more comprehensive assistance, particularly concerning the "parity insight" feature within the tool. The tool currently excels at identifying ...

Director of Commercial Sales

4 months ago

Verified

... Helps to optimize pricing strategies, provides real-time data on room rates and availability across various online channels allowing hotels to adjust our prices to maximize revenue. A great platform ...

Assistant Reservation Manager

3 months ago

Verified

... There is always room for improvement. Can offer recommendations and assist to add other major OTA's to compare data and price. ...

Revenue Manager

3 months ago

Verified

... It might be helpful if we can see Guest country and City to check destinations and also if there's PUSH data function, it may also helpful for checking exact data. ...

Sales & Marketing Manager

4 months ago

Verified

... I would be very happy to attend trainings and webinars, which will help me to determine in advance the approximate work plan for hotel sales. ...

Cluster Marketing Director

3 months ago

Verified

... You can check the productivity according to room types, rate codes and more with latest information with several clicks. Very easy to set up and check. ...

Corporate Commercial Director

4 months ago

Verified

... The new name resembles best description to the solution, being a lighthouse giving the direction to all ships where is land, not only in theory, but Lighthouse also (formerly OTA Insight) solution provides, Macro, Micro and granular insights of the day-to-day revenue operations, daily macro views for groups and chains, and insightful information of trends, pulse and strategies, that can help take faster decisions, and actionable insights. Lighthouse (formerly OTA Insight) stands out as a truly transformative tool that has revolutionized our approach to revenue strategy. Actionable Market Insights at Our Fingertips: Lighthouse has provided us with an unparalleled level of market visibility. With real-time data and insights into demand, competitor pricing, and booking trends, we are no longer operating in the dark. We can now make informed decisions about pricing, promotions, and distribution strategies, knowing that we are basing our decisions on solid data and analytics. Revenue Optimization: A Game-Changer Lighthouse's revenue optimization tools have been a game-changer for our hotels. The platform's rate shopping capabilities, revenue forecasting tools, and demand-based pricing recommendations have helped us identify and capitalize on revenue opportunities that we may have missed in the past. As a result, we have seen a significant increase in our revenue per available room (RevPAR) and overall profitability. Enhanced Distribution Strategy: Reaching the Right Guests Lighthouse has provided us with invaluable insights into our distribution channels, enabling us to optimize our channel mix and maximize revenue from each channel. The platform's real-time distribution intelligence has helped us identify underperforming channels and make informed decisions about channel partnerships. We are now reaching the right guests at the right time, resulting in increased bookings and revenue. Improved Customer Segmentation: Tailored Marketing for SuccessLighthouse's data analytics have helped us gain a deeper understanding of our customer base. We can now identify key segments and tailor marketing campaigns accordingly. This targeted approach has enhanced customer acquisition, retention, and overall profitability. Data-Driven Decision Making: Confidence in Our StrategiesLighthouse has centralized and analyzed hotels data from various sources, providing us with a single source of truth for revenue management decisions. This unified view of hotels data has eliminated silos and facilitated informed decision-making across all departments. We are no longer making decisions based on gut feelings or guesswork; we are now making data-driven decisions that are driving revenue growth. A True ...

Revenue Manager

4 months ago

Verified

... Please provide OTB that works with Choice Brands! Give non-admins access to at least set up OTB reporting. Provide comp set recommendations based on closest location and amenities, and star level. ...

corporate revenue manager

4 months ago

Verified

... i dont think there is anything more you could do to improve your product until you can get all brands on same page with management systems ...

Director of Revenue

3 months ago

Verified

... Nothing that comes to mind, but will definitately inform the team if there is anything. Lighthouse is continuesly looking at ways to imporve. ...

Cluster Revenue Manager

14 months ago

Verified

... Tool is good as it is now, no changes requested :) ...

Coporate Director of Revenue Management

4 months ago

Verified

... We would like to see the data on the Brand.com page to be updated daily like the Booking.com sites. We also would like to see a full year update on Brand.com on Sunday's and the last day of the month. ...

4 months ago

Verified

... Market Intelligence & Rate Shopping. This gives us an understanding of market trends and price running in the market. This helps us decide the strategies . Also helps us whenever we are doing a Forecast ...

reservation manager

14 months ago

Verified

... There is lots of choices for select ota channel. Examp. show only booking.com etc... We can see many hotels at the same time. ...

Front Desk Manager

3 months ago

Verified

... Be aware of the local situation. ...

President

14 months ago

Verified

... Daily comparison and Trend analysis ...

DORM

4 months ago

Verified

... The amount of information in one location. Instead of having to pull multiple reports, it puts the data at the tip of the users fingers. ...

Head of Business Operations

14 months ago

Verified

... It is a crucial part of my job as revenue manager to have always up to date market data to manage our rates online. Lighthouse and its features makes my job easier since I can update the shown data ...

Director of Sales & Marketing

4 months ago

Verified

... * Keep regular track of the competitor resort rates and be able to monitor comp resort availability. Compare OTA rates. ...

CDRM

4 months ago

Verified

... Easy and friendly tool to use; quick and time saving in pulling data. real time rate shop. Accessible tech support. ...

revenue manaager

4 months ago

Verified

... 1) increased covenience for hotels that use their own PMS rather than OPERA2) demand flow according to mice group 3) rate recommendation ...

Sales Manager

14 months ago

Verified

... Hotel rate Parity ...

Revenue Manager

4 months ago

Verified

... If you could add the option to make query searches through different POS that would be amazing just like FORNOVA does for instance which grants the possibility to check the different pricing ...

Director of Sales

4 months ago

Verified

... Invaluable information from Lighthouse every morning. ...

RM

3 months ago

Verified

... Thank you for asking how we can improve. As a CondoHotel, our occupancy figures often appear incorrectly, as the system includes numbers from the condominium units. This miscalculation greatly affects the clarity and accuracy of our reports, as I can only rely on the ADR figures provided by LightHouse, not the occupancy rates. We have a total of 328 units, but only 216 are managed in the pool as hotel inventory. Another area for improvement is the management of events and trade fairs. The updates are not always efficient; in many cases, I receive a notification but find the event isn’t reflected in LightHouse, so I have to enter it manually. For example, Fenatran this week, did not appear. Addressing these points would significantly enhance our workflow ...

Director Of Revenue

3 months ago

Verified

... The Lighthouse Rate Shopping module stands out for its efficiency and swiftness, especially in offering a direct comparison of market occupancy over days, alongside detailed analytics for hotel occupancy and rate trends. This feature, enriched by insights into the meal plan and room type specifics, adds clarity to rate comparisons and strengthens business intelligence on competitive offerings. The platform’s dashboard provides a visually engaging and comprehensive display with charts, graphs, and reports, enhancing productivity through data-driven insights and forecasting capabilities. Moreover, having access to both META and OTA searches ensures that hotels can better understand guest behavior and respond effectively through GDS and direct booking channels. The Market Intelligence gathered on our CompSet offerings based on LOS allows us to compare precisely and efficiently and identify any discrepancy, ensuring our pricing strategy remains competitive and insightful. Additionally, the Hotel Rate Parity check feature is crucial for identifying and resolving discrepancies swiftly, thus protecting rate integrity and enhancing our ability to resolve parity issues in realtime. Such insightful chart data makes the forecast process more educated and closer to being actual. The dynamic graph module is easy to use and support ...

Sales Manager

3 months ago

Verified

... Very clear and helpful We can access the data we want clearly and explicitly. very clear and helpful We can access the data we want clearly and explicitly. ...

Director of Revenue & Strategy

3 months ago

Verified

... I've been requesting for development of the BI functions to include membership/loyalty level analysis, room paid and stayed analysis and F&B analysis. ...

3 months ago

Verified

... A nice daily tool for each revenue manager easy to use with a accurate daily reports ...

Assistant E-Commerce Manager

3 months ago

Verified

... Hotel Rate Parity ...

Area Director of Sales

3 months ago

Verified

... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely ...

Director of Sales and Marketing

3 months ago

Verified

... I like the ability to see the data and review the analysis. One can dig deep into the data and quickly make decisions to beat the competition. ...

Group Ecommerce Manager

3 months ago

Verified

... Market trends compare rate with Smart compset with demand an analysis of market trends, comparing rates with the Smart compset and assessing demand in Bangkok. ...

Director of Sales and Marketing

3 months ago

Verified

... Lighthouse User-friendly design tailored to hotel operations. Real-time data access for proactive decision making. Advanced tools to stay competitive and maintain consistency. ...

Revenue Manager

2 months ago

Verified

... Visualized data enables me to quickly and efficiently grasp market pricing trends, even amidst a demanding daily schedule. By incorporating Light House into the daily workflow and SOP of a Revenue Manager, I can consistently achieve peak performance, particularly on high-demand dates. Rate Insight provides detailed visualized information, allowing me to understand market trends effectively and make well ...

Director

2 months ago

Verified

... Analysis, data, competition, reports #analysis ...

Revenue Manager

2 months ago

Verified

... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...

Revenue Manager

2 months ago

Verified

... I turn on Lighthouse at the start of each work day! ...

Online Supervisor

2 months ago

Verified

... We can check easily competitors daily hotel rate parity, discrepancy. We can efficiently check and identify competitors' daily hotel rate parity and any discrepancies. Our system allows us to quickly ...

Sales and Marketing manager

2 months ago

Verified

... I like the possibility of making different ways of rate shopping when it's suitable for our hotel. The interface is pretty usable for finding the necessary information. In the revenue part, it's easy to find your daily revenue reports and pick them up for the last few days. Compare the pick-up and cancellation for the particular dates. this makes it easy to forecast for the upcoming 2-3 months. The event part is also usable and we added some local events which will have a positive effect on our market and hotel. If sometimes we have an issue the live agents reply ...

Revenue Manager

2 months ago

Verified

... While Lighthouse offers exceptional features and has been a game-changer for our revenue management processes, there are areas where improvements could enhance its usability and overall effectiveness. One of the key areas for improvement is the user interface. Although functional, the current interface could benefit from a more intuitive and visually appealing design. Enhancing the interface to allow for greater customization would make it easier for users to tailor the platform to their specific needs. For instance, the ability to create personalized dashboards with widgets displaying frequently accessed data would streamline workflows and save time. Additionally, simplifying navigation through the platform would reduce the learning curve for new users and improve overall user satisfaction. Another aspect that requires attention is the speed of data processing, especially during peak usage times. There are instances when loading reports or accessing real-time data takes longer than expected, which can be frustrating during critical decision-making periods. Optimizing the system to handle high traffic and ensuring faster response times would significantly enhance the user experience. This improvement would be particularly beneficial for larger teams or organizations handling substantial volumes of data. The platform could also benefit from more comprehensive tutorials ...

Director of Revenue

2 months ago

Verified

... They nailed it!!! The #dashboard is really well made, overall intuitive and provide good snapshot information in one place. #data are fed directly in a timely manner. the #reports can be exported as well. The Day by Day is really good as well and present pick up data with the option of 'as of' date so we can easily look back and see what we picked up over a desire period. The Rate shopping tool is amazing ! I love it, it really shows all you need in one place with ability to switch from one compset to another. One tool which is nice is the rate parity and provide straight data with links to go and look where the lowest rate was shopped, the issue sometimes is that the lowest rate will be shopped on a different POS which isn't visible to me so cannot see this rate and make a test booking for instance. The analytics overall is really well made, Lighthouse could almost replace some features and reporting from PMS and RMS. The mapping is really easy to do and their assistance/help support is really great they respond ...

FRONT OFFICE MANAGER

2 months ago

Verified

... Nice experience with light house. very good software .very good software . Staff is very polite room is very clean Nice experience with light house.very good software .very good software very good ...

Revenue Manager

2 months ago

Verified

... difficult to see more nights parity, as well as Expedia channel-more training about room types mapping, which is crucial to keep parity with compset room types. ...

Revenue Management Specialist EMEA & CIS

2 months ago

Verified

... OTA Insight is a leading revenue management platform specifically designed for the hospitality industry, providing hotels and accommodation providers with advanced data analytics and market ...

General Manager

2 months ago

Verified

... Ease of Use ...

Sales Manager

2 months ago

Verified

... Accurate efficient information ...

Corporate Revenue Manager

2 months ago

Verified

... It is a very comprehensive tool that gathers all the necessary information for decision-making in the shortest possible time. It is very reliable, and its reporting capabilities are excellent. ...

Revenue Analyst

2 months ago

Verified

... The website is very user friendly, the data is accurate, insights are all relevant and lighthouse has become a fundamental part of my day. Rate shopping allows for market intelligence a click of a ...

DOS

2 months ago

Verified

... Nothing comes to mind at the moment, just Keep doing what you are doing. we appreciated all that data provided. ...

Sales Manager

2 months ago

Verified

... CVV code option is very important. We use these auth forms for several things that require this info. Option to add accompanying guests during contactless check-in. Additional authorization options. ...

Director of Revenue Optimisation

2 months ago

Verified

... Often there are questions re the reports, a quick message to online support is responsive and informative, always updating you on the status. ...

Director of Revenue Management

2 months ago

Verified

... Data feed from PMS for the OTB and BI solutions can be improved as it sometimes breaks (especially OTB had been set up several times and keeps disappearing - which deletes past data after ...

Revenue

2 months ago

Verified

... The customer support used to be phenomenal. Now it's pretty good. Still better than industry average in my opinion, but it's dropped off in quality and speed of response/resolution some in the last ...

Regional Revenue Manager

2 months ago

Verified

... The dashboard is great for offering insights all in one place, including forecast and other important data. There's a lot of reports that are also quite useful. The customization of the rate shopping ...

Sales Manager

2 months ago

Verified

... Improvement would be minimal, as my experience has proven to be successful. However, other users may benefit from a few enhancements. While I truly believe the Chat feature is invaluable, especially for its instant responses and the support it provides, I have a few suggestions for further improvement. Reducing response times during peak hours, adding a feature to categorize and save past conversations, and integrating the Chat with other tools on the platform could make it even more efficient. Extend ...

DVP of Revenue Management

4 months ago

Verified

... OTA Insight continues to outshine the competition ...

Director of Sales

3 months ago

Verified

... Saves alot of time and guesswork for the hotel. It's helpful to have competitors rates sent to you without having to look them up. ...

Revenue & Reservations Manager

3 months ago

Verified

... I like that you can view data in both tabular and graph format to identify any discrepancy in rate parity and easily resolve the issue as the links within the portal will take you to exactly where ...

Demand manager

3 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual price position, geo and member discounts in compset, as well as lenght of stay promotions and breakfast pricing. It is helpful to have this data ...

Revenue Manager

4 months ago

Verified

... We have seen increased revenue, ADR, and RevPAR, all while spending much less time rate shopping the competition the old fashioned way. The daily emailed parity reports have been quite helpful as we ...

Revenue Analyst

4 months ago

Verified

... we can analysis all the competitor price, so we can choose the right Strategy, determine set the price to other. ...

Revenue Manager

3 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Area Director of Revenue

4 months ago

Verified

... The products are fast and easy to use. I really enjoy using the Rate Shopping software to make fast pricing decisions for my properties. ...

Assistant Reservation Manager

3 months ago

Verified

... OTA insigth is quite helpful with providing the requested data. 1. Helps with rate parity quiet well. 2. Helps to action things in quick order. ...

Sales & Marketing Manager

4 months ago

Verified

... I would be very happy to attend trainings and webinars, which will help me to determine in advance the approximate work plan for hotel sales. ...

4 months ago

Verified

... I love how easy it is to rate shop!! Easy, fast, live, and the ability to export in excel. I LOVE that you can see changes in the market, rates, etc. The parity notification emails are helpful. OTA ...

Revenue Manager

4 months ago

Verified

... Clear data is nice. Real time shops are ideal. Emailed reports are good. Parity reports come in handy when determining where the issue lies. ...

corporate revenue manager

4 months ago

Verified

... i like that it simplifies my day i used to have to manually do the shops and parity for my 20 hotels by myself this product saves me alot of time! ...

Coporate Director of Revenue Management

4 months ago

Verified

... We would like to see the data on the Brand.com page to be updated daily like the Booking.com sites. We also would like to see a full year update on Brand.com on Sunday's and the last day of the month. ...

General Manager

3 months ago

Verified

... Not specific areas at the moment, if we can use and follow the guide. Not sure, if we can manage data update on timely, it is good for us. (sometime, data was too old....) ...

4 months ago

Verified

... Market Intelligence & Rate Shopping. This gives us an understanding of market trends and price running in the market. This helps us decide the strategies . Also helps us whenever we are doing a ...

Assistant Director of Revenue

4 months ago

Verified

... I do not need to generate Excel reports as long as you mapped all OTA insights I can get the data that you need. rate shopping are accurate as well. ...

Front Desk Manager

3 months ago

Verified

... To find out instantly how the competitor hotels are managing their sales. This gives us the chance to be more competitive against them. ...

Revenue department manager

14 months ago

Verified

... Push notifications- alerts when one of the competitors update rates lower/higher. this could be very useful for reveune managers who don't always have the time to check each date. Also the fact that ...

General Manager

14 months ago

Verified

... Rate parity does as expected. Shops your rates and tells you when you’re not aligned. Gives you feedback and freedom from searching yourself. ...

Revenue manager

14 months ago

Verified

... Hotel Rate parity is the useful tools. The hotel could easily to check and monitor rate issue. Rate shopping is also very useful tools. ...

Director of Sales & Marketing

4 months ago

Verified

... * Keep regular track of the competitor resort rates and be able to monitor comp resort availability. Compare OTA rates. ...

revenue manaager

4 months ago

Verified

... 1) increased covenience for hotels that use their own PMS rather than OPERA2) demand flow according to mice group 3) rate recommendation ...

Director of Sales

4 months ago

Verified

... I would love to know how many rooms are sold per night at each hotel. Mainly since this determines rate. ...

E-Commerce and Digital Marketing Executive

3 months ago

Verified

... It saves us time by allowing us to analyze data and make quick decisions based on the information already provided. The reports generated are also helpful for forecasting. ...

Revenue Manager

3 months ago

Verified

... Rates on some hotels websites are not correctly reported. Always to you have to check or reformula on the reports that program provides. ighthouse has been a fantastic addition to our hotel ...

RM

3 months ago

Verified

... Thank you for asking how we can improve. As a CondoHotel, our occupancy figures often appear incorrectly, as the system includes numbers from the condominium units. This miscalculation greatly ...

Director Of Revenue

3 months ago

Verified

... Swift, Insightful Market Intelligence for Efficient Rate Shopping ...

Assistant E-Commerce Manager

3 months ago

Verified

... Hotel Rate Parity ...

Area Director of Sales

3 months ago

Verified

... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...

Area Director of Revenue

3 months ago

Verified

... It would be helpful to have contract separated from group and transient segments. It would also be more accurate if we could correct redemption ADRs after the threshold has been met. The more redemptions the hotel has, the bigger the discrepancy in monthly ADRs. It would be nice to be able to add a rate code into the system manually ...

Revenue Manager

2 months ago

Verified

... I recommend enhancing the system by introducing a feature that automatically classifies specific days as Peak Days based on predefined criteria, such as an occupancy rate exceeding 75%, regardless of ...

General manager

2 months ago

Verified

... Lena is very knowledgeable and explains everything. this survey should not have limit on words I personal do not do surveys and having to type is not my thing. ...

Revenue Manager

2 months ago

Verified

... Lighthouse has become an indispensable tool in our efforts to optimize pricing strategies, maintain rate parity, and enhance our overall market position. Its suite of tools and features has revolutionized how we manage revenue and respond to market dynamics. What sets Lighthouse apart is its user-focused design, which transforms complex data into actionable insights, enabling us to make informed and timely decisions. The Rate Shopping feature is a standout for us. It provides accurate, real-time competitive insights that help us stay ahead in a dynamic market. By offering a clear overview of competitor pricing and market trends, it allows us to maintain a competitive edge without the need for constant manual ...

Revenue Management Specialist EMEA & CIS

2 months ago

Verified

... OTA Insight is a leading revenue management platform specifically designed for the hospitality industry, providing hotels and accommodation providers with advanced data analytics and market intelligence to drive informed decision-making. As the competitive landscape of hospitality continues to evolve, OTA Insight stands out as a vital tool for optimizing pricing and maximizing revenue.OTA Insight excels in delivering in-depth analytics focused on pricing, occupancy rates, and revenue. With real-time dashboards, users can easily track performance metrics and gain insights that underpin strategic decisions.The platform compiles extensive data about market trends, competitive pricing, and consumer behavior. This feature enables hoteliers to understand their position in the market and make agile pricing adjustments based on competitor activities.OTA Insight provides detailed rate comparisons and alerts, helping users identify opportunities for competitive pricing. Users can monitor changes in competitor rates and adapt quickly to market dynamics.The forecasting capabilities of OTA Insight utilize historical data to predict future performance. This feature aids in strategic planning and helps managers anticipate demand fluctuations. The platform is designed with user experience in mind. Its intuitive interface makes navigation straightforward, allowing hospitality professionals—regardless of their technical background—to utilize its advanced features effectively. OTA Insight seamlessly integrates with a variety of Property Management Systems (PMS) and Channel Managers. This capability ensures that users can have a consolidated view of their operations, streamlining the workflow ...

Revenue Analyst

2 months ago

Verified

... At times the data can be slightly delayed and it would be helpful for refreshes to be scheduled automatically and the user to chose times for refreshes without necessarily pushing the button and ...

Hotel Manager

2 months ago

Verified

... Rate shopping for membership discount on all platforms that allows the businesses to be more strategic with their rates in the market. ...

REVENUE MANAGER

2 months ago

Verified

... Lighthouse products offer valuable tools for hotel rate shopping, including real-time compset analysis, comprehensive rate intelligence from multiple channels, and market trend forecasting. They provide customizable alerts for rate changes and to reslove discrepancy, a user-friendly interface, and integration with Property Management Systems for seamless updates. These tools support enhanced revenue management, historical data analysis, and cross-channel insights to optimize pricing strategies. With features that allow dynamic ...

Regional Revenue Manager

2 months ago

Verified

... The dashboard is great for offering insights all in one place, including forecast and other important data. There's a lot of reports that are also quite useful. The customization of the rate shopping ...

Sales Manager

2 months ago

Verified

... Lighthouse is an incredible resource that I rely on daily to boost my productivity at work. The Chat feature, in particular, has been a game-changer for me. It provides almost instant responses to ...

Group Revenue Manager

4 months ago

Verified

... Possibly looking at increasing integration capabilities and increasing cities which revenue insight is present. Unfortunately our systems do not have full integration. ...

DOS

3 months ago

Verified

... I have no complaints, unfortunately it doesn't work with our pms, so I can't comment on otb data, but it works just fine. ...

Manager

4 months ago

Verified

... Easy user interface for people who are not mathematically gifted or highly analytical. Able to see data so clearly and easy to download to Excel. WORTH the investment on all OTA applications. ...

DVP of Revenue Management

4 months ago

Verified

... OTA Insight continues to be a fantastic product and constantly evolving. Their website is fast and easy to use. - Real time unlimited shopping is fantastic. - Room type shopping/mapping is great. - Integration with RMS ...

Revenue Manager

4 months ago

Verified

... I don't have suggestions at the moment. Sometimes I have difficulty on put together all the data for analysis, because I have to take them from different tools. ...

Revenue Manager

14 months ago

Verified

... The instant desired Data The easy extracting in Excel format The functionality and different platforms available The demand metrics ...

Director of Revenue Management

4 months ago

Verified

... OTA Insight shops real rates, in real time for multiple comp sets (geographic, Luxury, scope -group or casino).... And the flexibility of changing comp sets with relevant data such as jotting ...

Director Online Distribution

3 months ago

Verified

... - select POS shopped by channel/hotel - toggle functionality of loss type (cache, real etc.) - member and mobile rate shops/flagging - wider range of reports/exports ...

Sales and Revenue Management Supervisor

4 months ago

Verified

... Ota Insight helps us maximize our revenue, with intelligent use of data. ...

Group Revenue Manager

3 months ago

Verified

... I have been using the OTA Insight products for more than 5 years. We use the rate shopping, parity, and market intelligence dashboards on a daily basis (at least once per day!). The data provided is extremely useful for verifying city demand, and competitor pricing, across the various channels ...

SALES DIRECTOR

4 months ago

Verified

... EASY USABILITY INFORMATION AT THE MOMENT DECISION MAKING QUICK EVALUATION OF MY CLIENTS AND MY COMPETITIONEVALUATION OF THE MARKET OF MY CITY ...

Principal

4 months ago

Verified

... In the past 6 years OTA Insight has developed and expanded their offering to a level that Its the first thing that I review every morning before any other report. ...

Revenue & Reservations Manager

3 months ago

Verified

... A one stop shop to compare rate and maintain parity whilst also seeing what your competitors are doing. ...

Demand manager

3 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual price position, geo and member discounts in compset, as well as lenght of stay promotions and breakfast pricing. It is helpful to have this data consilidated in one place ...

Revenue Analyst

4 months ago

Verified

... i think there are no need to improve, but there are still missing for some point about Price from mobile, not all OTA, OTA insight provide the feature. ...

Revenue Analyst

4 months ago

Verified

... OTA Insight Rocks ...

Revenue Manager

3 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Revenue Manager

4 months ago

Verified

... Rate Shopping and Rate parity are accurate and assist in pricing strategy within the comp-set , Moreover the Business intelligence tool is giving an indicator to the market condition and the reports ...

Director of Sales & Marketing

3 months ago

Verified

... Commercial meeting to update hotelier and exchange experience and market trend update insight by destination plus the most data sharing development ...

Regional Head of Revenue Management

4 months ago

Verified

... live shops, good reports, also quick look on OTB from Import from PMS , adjustable compsets , you can easily compare the changes also from the compset , what rate changes have been made , what offers ...

Area Director of Revenue

4 months ago

Verified

... Integrating different products into one dashboard that shows everything at a glance. I think all of the products are excellent individually, it would be nice to see this type of enhancement. ...

Head of Revenue

3 months ago

Verified

... Sometimes when click to check rate disparity, data isn't updated and no disparity rate found. Then couldn't prove for issue to send to OTA. ...

Revenue Analyst

3 months ago

Verified

... Rate shop for competitors is not up to date and take longer time to refresh sometimes. Promotion running on Booking.com eg. Mobile rate offer cannot be captured. ...

Assistant Reservation Manager

3 months ago

Verified

... OTA insigth is quite helpful with providing the requested data. 1. Helps with rate parity quiet well. 2. Helps to action things in quick order. ...

Cluster Director of Revenue

4 months ago

Verified

... Highly recommend OTA Insight ...

4 months ago

Verified

... I love how easy it is to rate shop!! Easy, fast, live, and the ability to export in excel. I LOVE that you can see changes in the market, rates, etc. The parity notification emails are helpful. OTA ...

Director of Revenue

4 months ago

Verified

... You can work on adding multiple currency options rather than the default system currency. Especially, for hotels sell in one currency and their backend system using different currency. ...

Revenue Manager

4 months ago

Verified

... Generated Reporting ...

corporate revenue manager

4 months ago

Verified

... i dont think there is anything more you could do to improve your product until you can get all brands on same page with management systems ...

Director of Revenue

3 months ago

Verified

Revenue Manager

14 months ago

Verified

... I like when it show all possible 3rd parties showing the rates on online channels and which sites leaking teh rates ...

VP, Revenue Management & Distribution, Noble House Hotels & Resorts`

4 months ago

Verified

... The business intelligence tool needs additional API interface capabilities with PMS providers. This is something they are actively working on. ...

Coporate Director of Revenue Management

4 months ago

Verified

... We like the ability to pull rates at any time. Very useful and user friendly for our GM's or associates. We also like the API connectivity. ...

4 months ago

Verified

... Market Intelligence & Rate Shopping. This gives us an understanding of market trends and price running in the market. This helps us decide the strategies . Also helps us whenever we are doing a Forecast . It also helps us to customize ...

Director of Revenue

14 months ago

Verified

... Live data , interfaced with PMS, Market intelligence , the detail of the deep data dive , being able to load budgets and forecasts. All data in one place. Great tool for commercial review meetings ...

Revenue Manager

4 months ago

Verified

... The Business Intelligence tool shows every single Insight of the Business in a very friendly manner and the Rate Shopping tool configuration is the most useful one ...

Assistant Director of Revenue

4 months ago

Verified

... I do not need to generate Excel reports as long as you mapped all OTA insights I can get the data that you need. rate shopping are accurate as well. ...

Revenue Manager

14 months ago

Verified

... It is not integrates with our PMS but a very easy tool to use on a daily basis. Otherwise very happy with it, ...

DORM

4 months ago

Verified

... It is no longer as easy to navigate from one property to another. There are times when I have to go to the original report to log into the new property. Reports are consistently, not timely, and it ...

Director of Sales & Marketing

4 months ago

Verified

... * Keep regular track of the competitor resort rates and be able to monitor comp resort availability. Compare OTA rates. ...

Reservation & Revenue Manager

14 months ago

Verified

... Rate Shopping and Hotel Rate Parity are very useful tools. It is also great in the excel format. The system is very well intended. ...

revenue manaager

4 months ago

Verified

... 1) increased covenience for hotels that use their own PMS rather than OPERA2) demand flow according to mice group 3) rate recommendation ...

Revenue Manager

4 months ago

Verified

... The option to make a deep dive through the Brand.com websites with different options for Loyalty Programs for properties, AAA, Senior, Government, etc. and the option to have more than just a primary ...

RM

3 months ago

Verified

... Thank you for asking how we can improve. As a CondoHotel, our occupancy figures often appear incorrectly, as the system includes numbers from the condominium units. This miscalculation greatly ...

Director Of Revenue

3 months ago

Verified

... The Lighthouse Rate Shopping module stands out for its efficiency and swiftness, especially in offering a direct comparison of market occupancy over days, alongside detailed analytics for hotel occupancy and rate trends. This feature, enriched by insights into the meal plan and room type specifics, adds clarity to rate comparisons and strengthens business intelligence on competitive offerings. The platform’s dashboard provides a visually engaging and comprehensive display with charts, graphs, and reports, enhancing productivity through data-driven insights and forecasting capabilities. Moreover, having access to both META ...

Area Director of Sales

3 months ago

Verified

... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download ...

Director of Sales and Marketing

3 months ago

Verified

... I find myself looking at the brand system to ensure the data is consistent. It would be nice to have a button/screen that can share any discrepancies with the system(s) ...

Area Director of Revenue

3 months ago

Verified

... I like that the RevPAK can be used across the brands and has most of what I need in one report. You can quickly see what has picked up by day and immediately click to see what specific rate plans ...

Group Ecommerce Manager

3 months ago

Verified

... More require channel such as Trip.com, TripAdvisor It would be helpful to have additional channels, for further support or information. ...

Revenue Manager

2 months ago

Verified

... Details Intelligence report that is help to take the decision. Hotel Rate Parity is very useful, and OTAs channel manager information could be added with profile. ...

Revenue Manager

2 months ago

Verified

... Speedy retrieval of data in rate shopping. Availability of more options for exporting rate shopping data. nothing more to add now. ...

sales manger

2 months ago

Verified

... Improving internal and external communication channels could be achieved by utilizing Lighthouse's collaborative tools, ensuring better alignment across teams. Streamlining workflows and automating ...

Sales and Marketing manager

2 months ago

Verified

... I like the possibility of making different ways of rate shopping when it's suitable for our hotel. The interface is pretty usable for finding the necessary information. In the revenue part, it's easy to find your daily revenue reports and pick them up for the last few days. Compare the pick-up and cancellation for the particular ...

Director of Revenue

2 months ago

Verified

... They nailed it!!! The #dashboard is really well made, overall intuitive and provide good snapshot information in one place. #data are fed directly in a timely manner. the #reports can be exported as well. The Day by Day is really good as well and present pick up data with the option of 'as of' date so we can easily look back and see what we picked up over a desire period. The Rate shopping tool is amazing ! I love it, it really shows all you need in one place with ability to switch from one compset to another. One tool which is nice is the rate parity and provide straight data with links to go and look where the lowest rate was shopped, the issue sometimes is that the lowest rate will be shopped on a different ...

FRONT OFFICE MANAGER

2 months ago

Verified

... Nice experience with light house. very good software .very good software . Staff is very polite room is very clean Nice experience with light house.very good software .very good software very good software and helpfull to get the data ...

Revenue Manager

2 months ago

Verified

... difficult to see more nights parity, as well as Expedia channel-more training about room types mapping, which is crucial to keep parity with compset room types. ...

Revenue Management Specialist EMEA & CIS

2 months ago

Verified

... Lighthouse Review ...

Sales Manager

2 months ago

Verified

... 1. Easier navigation tools more grafts to show current data. Property specific data for companies that have more than 1 property. ...

REVENUE MANAGER

2 months ago

Verified

... Lighthouse products offer valuable tools for hotel rate shopping, including real-time compset analysis, comprehensive rate intelligence from multiple channels, and market trend forecasting. They ...

Head of Commercial

2 months ago

Verified

... I've been using lighthouse (OTA insight) for more than 6 years now. And it improved a lot. However, with the increased RMS and PMS, it is difficult to keep up with the new integrations, a long list ...

Director of Revenue Management

2 months ago

Verified

... Data feed from PMS for the OTB and BI solutions can be improved as it sometimes breaks (especially OTB had been set up several times and keeps disappearing - which deletes past data after ...

Regional Revenue Manager

2 months ago

Verified

... The dashboard is great for offering insights all in one place, including forecast and other important data. There's a lot of reports that are also quite useful. The customization of the rate shopping ...

Sales Manager

2 months ago

Verified

... Time-Saving Report: Assistance via Chat ...

Director of Revenue

4 months ago

Verified

... - Live shops with quick results -Live shops for multiple night stays -Heat map to quickly identify dates that need immediate action. - Snapshot emails with price positioning is very helpful ...

VP Revenue Optimization

4 months ago

Verified

... OTA has been a strong partner with us through out the pandemic Reliable tools that help our revenue teams optimize performance and capitalize on demand On demand rate shops and ease of use, allows ...

Group Revenue Manager

4 months ago

Verified

... Great Rate Tool ...

DOS

3 months ago

Verified

... Great rate and parity shopping tool, easy to use, lots of comparison options, helpful support. Multiple views, events in your city, lots of little extra information on your compset. ...

Manager

4 months ago

Verified

... Truly Amazing ...

General Manager

4 months ago

Verified

... We like the overall view of our competitors and the ability to customize views and reports. Timely info instantly with the click of a button. We like being able to see all the changes to each ...

Cluster revenue mamager

4 months ago

Verified

... Comparing hotel with compset in differential ways and point of view. Let me see everything in one place, and in results save my time. ...

DVP of Revenue Management

4 months ago

Verified

... Continue to add more brands to the interstation with OTA Insight. Marriott would be an awesome brand to add as their current solution is limited. ...

General Manager

4 months ago

Verified

... Great Revenue Platform ...

Director of Sales

3 months ago

Verified

... Excellent ...

4 months ago

Verified

... The information provided is very extensive ...

Director of Revenue Management

4 months ago

Verified

... OTA Insight shops real rates, in real time for multiple comp sets (geographic, Luxury, scope -group or casino).... And the flexibility of changing comp sets with relevant data such as jotting ...

Corporate Director, Revenue

4 months ago

Verified

... Great on-demand data product ...

Director Online Distribution

3 months ago

Verified

... Used Parity Insight for 3 years now and continue to be impressed with the intuitive layout and excellent support and responsiveness by their Success Team. - unlimited live shops - evolution trends ...

Sales and Revenue Management Supervisor

4 months ago

Verified

... With the tool I can map my competitors and visualize their strategies so that we can build our planning and leverage daily rates and occupancy. ...

Group Revenue Manager

3 months ago

Verified

... Excellent data & fantastic support ...

SALES DIRECTOR

4 months ago

Verified

... EASY USABILITY INFORMATION AT THE MOMENT DECISION MAKING QUICK EVALUATION OF MY CLIENTS AND MY COMPETITIONEVALUATION OF THE MARKET OF MY CITY ...

Principal

4 months ago

Verified

... Keep on improving! you have certaily come a long way for just a short period of time. my new favorite is Market Intelligence ...

Revenue & Reservations Manager

3 months ago

Verified

... I like that you can view data in both tabular and graph format to identify any discrepancy in rate parity and easily resolve the issue as the links within the portal will take you to exactly where the parity is being displayed online. I also like the graphs when looking at comp sets with each hotel rate and an overall median rate to make sure ...

Demand manager

3 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful ...

Revenue Manager

4 months ago

Verified

... Not a thing. It's a super valuable service, worth much more than the cost. I would highly recommend to any and all who are interested in moving your property forward, especially to those with budget ...

Revenue Analyst

4 months ago

Verified

... OTA insight makes shopping my market and makes it crazy easy to compare my comp set rate to rate. I also love having the parity options. This feature allows me to ensure all my rates accross all ...

Revenue Manager

3 months ago

Verified

... More than 2 comp sets would be useful for leisure hotels. Own pick up would be a nice addition to OTB. I understand that constant shopping uses much server capacity, however refreshing manually (if you like to check various LOS, CXL, channels... rather often) is a bit bothersome. And a "total ...

Revenue Manager

4 months ago

Verified

... Rate Shopping and Rate parity are accurate and assist in pricing strategy within the comp-set , Moreover the Business intelligence tool is giving an indicator to the market condition and the reports ...

Director of Sales & Marketing

3 months ago

Verified

... Real time solution tools for business intelligence, rate shopping to drive and grow online revenue opportunity. User friendly report helps the hotel to gain insight knowledge & business decision ...

Regional Head of Revenue Management

4 months ago

Verified

... live shops, good reports, also quick look on OTB from Import from PMS , adjustable compsets , you can easily compare the changes also from the compset , what rate changes have been made , what offers ...

Account Manager

4 months ago

Verified

... The portal allows us to take important actions for commercial strategies, such as pricing, parity, competition. Charts are also important and help us understand how the market is reacting. ...

Manager

4 months ago

Verified

... live rate comparison in brand , booking.com , expedia and other channels.able to see rate changes from last 30 days , restrictions, best flex and lowest rate ...

Area Director of Revenue

4 months ago

Verified

... Excellent products and customer service ...

Revenue Manager

4 months ago

Verified

... Firstly, they praise the user-friendliness of all the tools, emphasizing that they are extremely easy to use. This aspect speaks to the tools' accessibility and intuitiveness, making them suitable for a broad range of users. Furthermore, the reviewer commends the exceptional response time provided by the customer care team. This prompt and efficient support is a critical factor in ensuring a positive user experience, as it signifies that issues or queries are addressed in a timely manner. Finally, the reviewer finds the cost ...

Revenue Analyst

3 months ago

Verified

... Market insight allow us the review the city events and market demand, which is very useful. Rate shop function saves our time to do rate shopping manually. ...

Assistant Reservation Manager

3 months ago

Verified

... OTA insigth is quite helpful with providing the requested data. 1. Helps with rate parity quiet well. 2. Helps to action things in quick order. ...

Sales & Marketing Manager

4 months ago

Verified

... I am pleasantly surprised by the possibilities of how easily you can control and manipulate prices in the service market. An ideal way to save time. ...

Revenue Manager

4 months ago

Verified

... Rate Shopping & Marketing Intelligence ...

Corporate Commercial Director

4 months ago

Verified

... Simple, Intelligent and Inclusive ...

Director of Revenue

4 months ago

Verified

... You can work on adding multiple currency options rather than the default system currency. Especially, for hotels sell in one currency and their backend system using different currency. ...

Revenue Manager

4 months ago

Verified

... Please provide OTB that works with Choice Brands! Give non-admins access to at least set up OTB reporting. Provide comp set recommendations based on closest location and amenities, and star level. ...

corporate revenue manager

4 months ago

Verified

... Great inormation ...

Revenue Manager

3 months ago

Verified

... I would love to be able to see the data live with the most updated numbers and not having to wait until next morning to see an update. ...

Director of Revenue

3 months ago

Verified

... Lighthouse is an exceptional product. I personally won't be able to manage without, it provides all the insights needed for a successful operation from a commercial side. Super easy to get both ...

Revenue Manager

14 months ago

Verified

... Good rates and very good help ...

VP, Revenue Management & Distribution, Noble House Hotels & Resorts`

4 months ago

Verified

... The application has progressively evolved from a rate parity and compset shopping service to today's suite of products, which include analytics and insights. This rate shop product helps resolve ...

REVENUE MANAGER

14 months ago

Verified

... excellent tool to be able to measure and execute changes in my rates ...

Revenue Analyst

4 months ago

Verified

... Rate Shopping & Market Intelligence tool has streamlined our pricing strategies. It's user friendly and delivers precise data promptly. Rate Parity solution has been instrumental in maintaining ...

General Manager

3 months ago

Verified

... Needless to say, it is usufull resource to manage hotel revenue and pricing. ...

4 months ago

Verified

... Market Intelligence & Rate Shopping. This gives us an understanding of market trends and price running in the market. This helps us decide the strategies . Also helps us whenever we are doing a ...

reservation manager

14 months ago

Verified

... Sometimes we can not see correct rate when I check our rates. Also, when I first entered in OTAINSIGHT, I am seeing same date always. September 2022... To see daily rates, I always have to set the ...

Director of Revenue

14 months ago

Verified

... Lighthouse ! The platform no Commercial department should be without ! ...

Cluster Revenue Manager

3 months ago

Verified

... Multiple report can be generated and allows you to dig deeper into segmentation break down by day and production by company. ...

Revenue Manager

4 months ago

Verified

... The Business Intelligence tool shows every single Insight of the Business in a very friendly manner and the Rate Shopping tool configuration is the most useful one ...

Assistant Director of Revenue

4 months ago

Verified

... Rate parity is not accurate at times, other than that the rest is helpful and really helps me a lot in terms of prcing and demand ...

Director

4 months ago

Verified

... Rate parity, market insight and rate integrity are much easier to check and solve it that way more efficiently. ...

Revenue Manager

14 months ago

Verified

... I use OTA on a daily basis. It is such a handy tool to check what our comp set is doing with rates and ensure we are selling at the correct rate in our market place. It is also really good to keep on ...

Front Desk Manager

3 months ago

Verified

... To find out instantly how the competitor hotels are managing their sales. This gives us the chance to be more competitive against them. ...

Revenue department manager

14 months ago

Verified

... Push notifications- alerts when one of the competitors update rates lower/higher. this could be very useful for reveune managers who don't always have the time to check each date. Also the fact that ...

Regional Director of Revenue

14 months ago

Verified

... I like how easy and reliable the system in updating the pricing and easy to toggle around between the properties in my portfolio. ...

General Manager

14 months ago

Verified

... Rate parity does as expected. Shops your rates and tells you when you’re not aligned. Gives you feedback and freedom from searching yourself. ...

President

14 months ago

Verified

... Gives daily, weekly, monthly rates to analysis competitiveness in current market condition. Provides international segments to focus sales on the region. ...

General Manager - Revenue Management

14 months ago

Verified

... Lighthouse provides valuable insights especially with competitor pricing in order to make informed decisions for the business based on market intel and trends. Event Listings are also used to stay up ...

DORM

4 months ago

Verified

... The amount of information in one location. Instead of having to pull multiple reports, it puts the data at the tip of the users fingers. ...

Revenue Manager

14 months ago

Verified

... Rate shop. Because it can be lets me know the market pricing in need and review our competitors. Especially 365 days rate shop. ...

Head of Business Operations

14 months ago

Verified

... Market Insight must be useful and I loved the trial version, unfortunately we cannot afford to subscribe separately to it. It should be included in the core package. ...

Regional Revenue Analyst

14 months ago

Verified

... Rate Insight is a powerful tool that provides revenue managers with real-time, actionable data to effectively set prices and optimize room sales. It stands out for its ease of use, its simplicity in ...

revenue manaager

4 months ago

Verified

... 1) increased covenience for hotels that use their own PMS rather than OPERA2) demand flow according to mice group 3) rate recommendation ...

e-Commerce Manager

14 months ago

Verified

... The best and simplest yet complete tools for your revenue management! ...

Sales Manager

14 months ago

Verified

... can be compare our rate to every channel. When used, the information is easy to read. Allows us to fix it at the right point. ...

Revenue Manager

4 months ago

Verified

... If you could add the option to make query searches through different POS that would be amazing just like FORNOVA does for instance which grants the possibility to check the different pricing strategies in the different POS Geographics. Another thing that could prove ...

Director of Sales

4 months ago

Verified

... Invaluable information from Lighthouse every morning. ...

Revenue Manager

3 months ago

Verified

... As a hotel revenue manager, I’m always on the lookout for tools that can streamline operations and improve our bottom line, and lighthouse has exceeded my expectations in every way. We’ve been using it for several months now, and the positive impact on our revenue and overall efficiency is undeniable. One of the standout features is the intuitive dashboard, which provides a comprehensive overview of our booking ...

Sales manager

3 months ago

Verified

... The only thing that could be improved, It would be better if there was more flexibility on creating your own custom reports ...

RM

3 months ago

Verified

... The Dynamic tool, it just needs a few adjustments ...

Director Of Revenue

3 months ago

Verified

... The Lighthouse Rate Shopping module stands out for its efficiency and swiftness, especially in offering a direct comparison of market occupancy over days, alongside detailed analytics for hotel ...

Sales Manager

3 months ago

Verified

... I think it's quite enough I think it's quite enough I think it's quite enough I think it's quite enough. ...

Director of Revenue Management

3 months ago

Verified

... A very useful and reliable source of information. ...

3 months ago

Verified

... A nice daily tool for each revenue manager easy to use with a accurate daily reports ...

General Manager

3 months ago

Verified

... I feel it is fine just the way it is. I wouldn't change a thing. It is easy to navigate. ...

Revenue Manager

3 months ago

Verified

... Lighthouse excels in transforming complex data into actionable insights, enabling hotels to optimize revenue strategies effectively. Its user-friendly interface provides real-time market ...

Assistant E-Commerce Manager

3 months ago

Verified

... It can show our competitor's room rate that publish online in order for us to identify their status and we could control the room rate. ...

Area Director of Sales

3 months ago

Verified

... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack has been another one of my favorite report, where you can setup daily, weekly reports to receive ...

Director of Sales and Marketing

3 months ago

Verified

... Taking Data Analysis to the Next Level ...

Area Director of Revenue

3 months ago

Verified

... It would be helpful to have contract separated from group and transient segments. It would also be more accurate if we could correct redemption ADRs after the threshold has been met. The more redemptions the hotel has, the bigger the discrepancy in monthly ADRs. It would be nice to be able to add a rate code into the system manually instead of waiting for it to show up. When I build a new rate code or a new group is booked, I could go ahead and add it while I remember ...

Director of Sales

3 months ago

Verified

... The ability to see what our customers specific needs are bringing to our hotels in our market, the analytics of dates of profit, and to see potential growth or loss of ADR, RevPar, and Occupancy. ...

Director of Sales and Marketing

3 months ago

Verified

... Lighthouse User-friendly design tailored to hotel operations. Real-time data access for proactive decision making. Advanced tools to stay competitive and maintain consistency. ...

Lecturer in RM

3 months ago

Verified

... Love the market insights, really valuable tool like that rate insights has evolved but remain similar in the view and set up love the smart compset even though there could be more clarity on the ...

Revenue Manager

2 months ago

Verified

... Details Intelligence report that is help to take the decision. Hotel Rate Parity is very useful, and OTAs channel manager information could be added with profile. ...

Generar Manager

2 months ago

Verified

... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...

Revenue Manager

2 months ago

Verified

... Visualized data enables me to quickly and efficiently grasp market pricing trends, even amidst a demanding daily schedule. By incorporating Light House into the daily workflow and SOP of a Revenue Manager, I can consistently achieve peak performance, particularly on high-demand dates. Rate Insight provides detailed visualized information, allowing me to understand market trends effectively and make well-informed decisions. Integrating Light House into my routine drives top ...

Cluster General Manager

2 months ago

Verified

... Using lighthouse now for over 3 years and this is my go to tool first thing in the morning to understand business pickup segments room types and all vital information. Making revenue and pricing ...

General manager

2 months ago

Verified

... Handleing forecast ...

Managing Director of Revenue Management

2 months ago

Verified

... The schedule reports are the best functionality of Lighthouse. Outside of that, a Python script that scrubs for rates could fit our needs without having to pay consistent annual increases for no innovation. However, that is not possible due to the requirements of our RMS. I do not like how it feels like they’re having standard ...

Director

2 months ago

Verified

... So far, nothing. I think it's an easy-to-use and understand tool, very practical and effective. The strongest competitors are listed, so I think that this comparison is enough. ...

Revenue Manager

2 months ago

Verified

... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...

Revenue Manager

2 months ago

Verified

... Provides me with a clear picture of how my Hotel Rates stack up against my competitors. Very important to me. ...

Online Supervisor

2 months ago

Verified

... We can check easily competitors daily hotel rate parity, discrepancy. We can efficiently check and identify competitors' daily hotel rate parity and any discrepancies. Our system allows us to quickly ...

Sales and Marketing manager

2 months ago

Verified

... I like the possibility of making different ways of rate shopping when it's suitable for our hotel. The interface is pretty usable for finding the necessary information. In the revenue part, it's easy to find your daily revenue reports and pick them up for the last few days. Compare the pick-up and cancellation for the particular dates. this makes it easy to forecast ...

Revenue Manager

2 months ago

Verified

... Lighthouse has become an indispensable tool in our efforts to optimize pricing strategies, maintain rate parity, and enhance our overall market position. Its suite of tools and features has revolutionized how we manage revenue and respond to market dynamics. What sets Lighthouse apart is its user-focused design, which transforms complex data into actionable insights, enabling us to make informed and timely decisions. The Rate Shopping feature is a standout for us. It provides accurate, real-time competitive insights that help us stay ahead in a dynamic market. By offering a clear overview of competitor pricing and market trends, it allows us to maintain a competitive edge without the need for constant manual monitoring. This tool has been instrumental in identifying pricing opportunities and strategically positioning our property in the market. Another highlight is the Business Intelligence (BI) Dashboard, which delivers comprehensive data analysis in a visually engaging and actionable format. It provides an intuitive overview of performance metrics, such as occupancy, ADR, and RevPAR, helping us quickly identify trends and areas for improvement. With these insights, we can proactively adjust strategies, such as implementing promotions during periods of low demand or optimizing pricing during peak seasons. This dashboard has significantly streamlined our decision-making process and allowed us to focus on strategic goals rather than data gathering. The Hotel Rate Parity Tool is another invaluable feature. It ensures our rates remain consistent across all distribution channels, which is crucial for building trust with our guests and partners. The tool’s ability to quickly identify and resolve discrepancies has saved us countless hours of manual effort and has significantly improved our pricing accuracy. Maintaining parity across all platforms not only boosts guest confidence but also helps in driving more direct bookings, reducing dependency on OTAs and their associated commissions. Furthermore, Lighthouse automates many time-consuming tasks, such as reporting and monitoring, freeing up our team to focus on high-value strategic activities. Its seamless integration with other systems ensures that the data we rely on is always accurate and up-to-date. The ability to customize reports and filter data for specific needs adds another layer of utility, allowing us to dive deep into the metrics that matter most to us. The platform also offers excellent support, with regular updates and new features that keep pace with industry ...

Director of Revenue

2 months ago

Verified

... They nailed it!!! The #dashboard is really well made, overall intuitive and provide good snapshot information in one place. #data are fed directly in a timely manner. the #reports can be exported as ...

Revenue Manager

2 months ago

Verified

... Perfect tool to help decide on important Revenue actions ...

FRONT OFFICE MANAGER

2 months ago

Verified

... Nice ...

Revenue Manager

2 months ago

Verified

... Lighthouse experience ...

Revenue & Reservation Supervisor

2 months ago

Verified

... Lighthouse is highly useful and provides significant guidance in helping us shape our strategy. ...

Revenue Management Specialist EMEA & CIS

2 months ago

Verified

... While OTA Insight provides substantial value, smaller properties or budgets may find the subscription costs on the higher side. However, many find the investment justified by the potential revenue ...

General Manager

2 months ago

Verified

... Ease of Use and variety of tools available which makes decision making and possible changes seamless. Information provided gives me the confidence to make decisions quickly. ...

Sales Manager

2 months ago

Verified

... Accurate efficient information ...

Corporate Revenue Manager

2 months ago

Verified

... Perhaps the option of multiple languages could be improved, but overall, the tool is complete. I would recommend it 100% ...

Revenue Analyst

2 months ago

Verified

... The website is very user friendly, the data is accurate, insights are all relevant and lighthouse has become a fundamental part of my day. Rate shopping allows for market intelligence a click of a ...

Hotel Manager

2 months ago

Verified

... Rate shopping for membership discount on all platforms that allows the businesses to be more strategic with their rates in the market. ...

DOS

2 months ago

Verified

... Now your competitors ...

Sales Manager

2 months ago

Verified

... The convenience of contacting guests. Less discrepancies/ fraudlent transactions. Tipping has been maximized for our staff with digital tipping. Happier employees. ...

Managing, Director of Rooms $ Revenue Management

2 months ago

Verified

... It is easy to analize what we expect, company, source, gesest sountry, pick up, length of stay, ratecode, travel agent etc. ...

Head of Commercial

2 months ago

Verified

... I've been using lighthouse (OTA insight) for more than 6 years now. And it improved a lot. However, with the increased RMS and PMS, it is difficult to keep up with the new integrations, a long list ...

Director of Revenue

2 months ago

Verified

... Market insight, rate comparing part, search results are very beneficial. For the future dates, there are some wrong data like the hotel sold out. this can be solved ...

Revenue

2 months ago

Verified

... This is the currrent industry leader in rate shopping intelligence. UI is fantastic, the system is flexible and responsive. This has been the perfect tool for every hotel I've worked for (a bunch!) I ...

Regional Revenue Manager

2 months ago

Verified

... Some sections are utterly useless and it would be nice if they could be hidden. In general, being able to better organize some tabs/sections would be nice, make it a bit closer to an online Excel sheet. The reports still lack ...

Sales Manager

2 months ago

Verified

... Lighthouse is an incredible resource that I rely on daily to boost my productivity at work. The Chat feature, in particular, has been a game-changer for me. It provides almost instant responses to ...

Director of Revenue

4 months ago

Verified

... - Live shops with quick results -Live shops for multiple night stays -Heat map to quickly identify dates that need immediate action. - Snapshot emails with price positioning is very helpful ...

VP Revenue Optimization

4 months ago

Verified

... OTA Insight provided accurate and complete pricing data that is currently necessary for the industry recovery on rate growth. Nothing further at this time. ...

Group Revenue Manager

4 months ago

Verified

... OTA Insight has provided us with the tools to pick up issues and resolve problems with the click of a button. The latest strategy update has given invaluable insight into competitor strategy giving ...

DOS

3 months ago

Verified

... Great rate and parity shopping tool, easy to use, lots of comparison options, helpful support. Multiple views, events in your city, lots of little extra information on your compset. ...

Manager

4 months ago

Verified

... Easy user interface for people who are not mathematically gifted or highly analytical. Able to see data so clearly and easy to download to Excel. WORTH the investment on all OTA applications. ...

General Manager

4 months ago

Verified

... We like the overall view of our competitors and the ability to customize views and reports. Timely info instantly with the click of a button. We like being able to see all the changes to each ...

Cluster revenue mamager

4 months ago

Verified

... Extranet develop and new options were added. And of course great support. ...

DVP of Revenue Management

4 months ago

Verified

... OTA Insight continues to be a fantastic product and constantly evolving. Their website is fast and easy to use. - Real time unlimited shopping is fantastic. - Room type shopping/mapping is ...

Revenue Manager

4 months ago

Verified

... A useful tool that collects a lot of data for quick and easy analysis ...

General Manager

4 months ago

Verified

... It is very simple and easy to use, and gives you a direct information on what your competitors are selling currently and in the future dates. It gives the hotel the right information to strategize ...

Director of Sales

3 months ago

Verified

... Saves alot of time and guesswork for the hotel. It's helpful to have competitors rates sent to you without having to look them up. ...

Revenue Manager

14 months ago

Verified

... The instant desired Data The easy extracting in Excel format The functionality and different platforms available The demand metrics ...

4 months ago

Verified

... The information provided is very extensive and gives you a better look at what the individual metrics are allowing you to focus more on areas of concern as well as what's working well for the property ...

Director of Revenue Management

4 months ago

Verified

... OTA Insight shops real rates, in real time for multiple comp sets (geographic, Luxury, scope -group or casino).... And the flexibility of changing comp sets with relevant data such as jotting ...

Corporate Director, Revenue

4 months ago

Verified

... Very easy to use system with great UI that offers real-time, on-demand data and analysis to be able to quickly turn into actions and revenue for your property. ...

Director Online Distribution

3 months ago

Verified

... Clear and actionable parity guidance ...

Revenue Manager

3 months ago

Verified

... - Avaliable for refresh rate at anytime, and can export as excel format to get analysis.- Have rate compare for compset vs days before.- Show the rate parity issue and can easy to access to check the ...

Sales and Revenue Management Supervisor

4 months ago

Verified

... With the tool I can map my competitors and visualize their strategies so that we can build our planning and leverage daily rates and occupancy. ...

Group Revenue Manager

3 months ago

Verified

... I have been using the OTA Insight products for more than 5 years. We use the rate shopping, parity, and market intelligence dashboards on a daily basis (at least once per day!). The data provided is extremely useful for verifying city demand, and competitor pricing, across the various channels and devices. The information helps tremendously with monitoring ...

SALES DIRECTOR

4 months ago

Verified

... MAKE DECISIONS ...

Principal

4 months ago

Verified

... Revenue managment made eazy. ...

Revenue & Reservations Manager

3 months ago

Verified

... I like that you can view data in both tabular and graph format to identify any discrepancy in rate parity and easily resolve the issue as the links within the portal will take you to exactly where ...

Director of Strategy and Innovation

3 months ago

Verified

... I like the most the great tool it si to help hoteliers spot disparity cases. Great customer service as well. ...

Demand manager

3 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to ...

Revenue Manager

4 months ago

Verified

... We have seen increased revenue, ADR, and RevPAR, all while spending much less time rate shopping the competition the old fashioned way. The daily emailed parity reports have been quite helpful as we ...

Revenue Analyst

4 months ago

Verified

... we can analysis all the competitor price, so we can choose the right Strategy, determine set the price to other. ...

Revenue Analyst

4 months ago

Verified

... OTA insight makes shopping my market and makes it crazy easy to compare my comp set rate to rate. I also love having the parity options. This feature allows me to ensure all my rates accross all ...

Revenue Manager

3 months ago

Verified

... More than 2 comp sets would be useful for leisure hotels. Own pick up would be a nice addition to OTB. I understand that constant shopping uses much server capacity, however refreshing manually (if you like to check various LOS, CXL, channels... rather often) is a bit bothersome. And a "total stay ...

Revenue Manager

4 months ago

Verified

... Rate Shopping and Rate parity are accurate and assist in pricing strategy within the comp-set , Moreover the Business intelligence tool is giving an indicator to the market condition and the reports ...

Director of Sales & Marketing

3 months ago

Verified

... Real time solution tools for business intelligence, rate shopping to drive and grow online revenue opportunity. User friendly report helps the hotel to gain insight knowledge & business decision ...

Regional Head of Revenue Management

4 months ago

Verified

... Great Rateshopping and Market Intelligence tool ...

Account Manager

4 months ago

Verified

... The portal allows us to take important actions for commercial strategies, such as pricing, parity, competition. Charts are also important and help us understand how the market is reacting. ...

Manager

4 months ago

Verified

... live rate comparison in brand , booking.com , expedia and other channels.able to see rate changes from last 30 days , restrictions, best flex and lowest rate ...

Revenue Manager

4 months ago

Verified

... In our review, we have identified a critical need for more comprehensive assistance, particularly concerning the "parity insight" feature within the tool. The tool currently excels at identifying ...

Director of Commercial Sales

4 months ago

Verified

... At the moment all the functions provided seems are sufficient at my level of usage. If we could view a longer lead time for Market Demand. Currently only up to 6 weeks. ...

Head of Revenue

3 months ago

Verified

... Saving my time for Rate parity check ...

Revenue Analyst

3 months ago

Verified

... Overall the tool is very useful for daily market review. ...

Assistant Reservation Manager

3 months ago

Verified

... OTA insigth is quite helpful with providing the requested data. 1. Helps with rate parity quiet well. 2. Helps to action things in quick order. ...

Revenue Manager

3 months ago

Verified

... It might be helpful if we can see Guest country and City to check destinations and also if there's PUSH data function, it may also helpful for checking exact data. ...

Cluster Director of Revenue

4 months ago

Verified

... It would be great if looking at Room Category statistics we could differentiate between those actually paying for each Room Category (ie RTC field in Opera), to effectively analyse the amount of real sales vs free upgrades due to inventory ...

Sales & Marketing Manager

4 months ago

Verified