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Identify and solve parity issues portfolio wide with the industry's leading parity management solution
95% recommended by 1357 hotels
NH Hotels, Soho House, Six Senses & 1354 others
Bell - AI powered product analyst
I analyzed all of Lighthouse’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Lighthouse rate shopping tools for enhancing competitive pricing strategies, improving revenue management, and simplifying operational workflows. Users value real-time market intelligence, dynamic pricing adjustments, integration with various systems, and intuitive analytics, which together boost profitability. While some suggest improvements in AI implementation, mobile integration, and detail accuracy, the platform remains pivotal in maintaining rate parity, optimizing distribution, and quickly adapting to market changes.
Industry experts recommend Lighthouse for its exceptional ability to deliver comprehensive and actionable market insights through a user-friendly platform. The brand is praised for its unique pricing optimization tools, real-time data capabilities, and seamless integration, which distinguish it from competitors. However, it may involve occasional technical hiccups and room for improvement in automation. Overall, it is considered a versatile and effective solution for both tactical and strategic revenue management.
Founded in 2012 | Headquarters in United Kingdom | 500 employees
Lighthouse (Parity Insight) is a comprehensive rate parity analysis and market intelligence platform designed specifically for hoteliers. It offers a robust suite of business intelligence tools tailored to streamline hotel operations, improve revenue, and enhance customer experience. By efficiently tracking parity performance on OTAs and metasearch channels, the platform helps hoteliers identify rate discrepancies, market trends, and competitive pricing strategies. Users appreciate its seamless integration with Property Management Systems (PMS), intuitive interface, and excellent customer support, making it an essential tool for maintaining distribution health and making informed business decisions.
This description was generated by AI which analyzed the following sources to summarize a description of Lighthouse products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Lighthouse's Provided Description:
"Keep control of your distribution health.
Parity Insight gives hotel groups a suite of tools to discover and solve parity issues across their portfolio. The highly-intuitive platform tracks your parity performance on OTAs and metasearch and automates fixing parity issues."
RV Parks & Campgrounds
95%
recommended by
11
RV Parks & Campgrounds
Achievements
Trending Product
This vendor's trending score is rising, Lighthouse (Parity Insight) is the #1 most trending product in the Hotel Rate Parity category (out of 10) and the #5 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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"Parity Insight addresses a major issue in the hotel industry right now."
Jeff Wermager
Senior Director of Revenue Optimisation Services @
Radisson Hotel Sector 29 Gurugram
"Using OTA Insight, Best Western has seen a 75% reduction in the number of parity issues that arise."
Monte Gardiner
Managing Director of Revenue Management @
Best Western Hotel President
"Parity Insight offers the most accurate and relevant data we have ever seen, helping us to quickly make effective distribution and contracting decisions."
Pelayo Pando
Director of e-Commerce Business Development and Market Strategy @
NH Collection Madrid Gran Vía
"In the past six months, we’ve managed to lower the frequency of undercutting by OTA’s in our hotel portfolio down to only 3% of the time."
Brandon Burtis
Corporate Director of Revenue @
Ayres Hotel Laguna Woods - Aliso Viejo
"An amazing tool to get a snapshot of what's happening in the market as well as your own hotel. The user friendly interface is perfect for reporting, from front desk all the way up to GM level."
Nilesh Patel
Regional Director of Revenue Management @
Heis Hotel
"OTA Insight is great for so many things but my favourite is the parity comparisons. It makes it so easy to be aware of issue rather than running into them and provides easy access to information and links to actually solve the them. Great time saver!"
John Warne
Revenue Manager @
Radisson RED Brussels
"With Revenue Insight I have saved about 30-40 minutes every day in analysing the market and it has had a tremendous impact; RevPAR growth has averaged 5% over the last 16 months and ADR has increased by $20 over the course of a year."
Michelle Mu
Director of Revenue @
Refinery Hotel
"t’s a real game changer for our business. We’ve tracked a positive trend since implementing Revenue Insight. In the past six months, we’ve seen a total revenue increase of over $400,000 and an RGI increase of 7.4% YoY by shifting business to more profitable segments at our 200+ room beta property"
Alexis Warburton
Regional Director - Revenue Management and Distribution @
Highgate
"It's an intuitive and user friendly tool extremely helpful for our revenue managers, providing timely and accurate rate shops straight into our RMS solution. Live shops are done within seconds and all the rates are live linked."
Christian F. Boerger
Corporate Director of Revenue Strategy @
Pacific Hospitality Group
"Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance.""
Will Jordan
Corporate Revenue Manager @
Wythe Hotel
""We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviour was taking place.""
David Gill
Director of Revenue Managment @
Silverado Resort
"Highgate is excited to be working with OTA Insight, We had been searching for the best analytics technology that could give us the advantage to maximize our revenue across our portfolio. With the new Revenue Insight platform, we have the next level of business intelligence we need to stay ahead of the competition."
Ankur Randev
Chief Revenue Officer @
Highgate
"Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster."
Aashish Trivedi
Group Director of Revenue @
Fusion Original Saigon Centre
"For years we were looking for a solution to track rate parity, ota ranking, and comp pricing with unlimited rate shops. I was surprised to find that OTA Insight offered all of this and more....all on an easy to use platform."
Ryan Walker
Director of eCommerce and Mobile @
sbe | Morgans Hotel Group
"The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that I can differentiate based on amount of people occupying the room, including or excluding breakfast rates...it gives additional value and a new dimension to what rate shopping should be."
Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.
Keep control of your distribution health.
Parity Insight gives hotel groups a suite of tools to discover and solve parity issues across their portfolio. The highly-intuitive platform tracks your parity performance on OTAs and metasearch and automates fixing parity issues.
Simplify your daily revenue management activities by seeing all your critical commercial data on a single platform. Automate reporting and analysis across multiple systems, enabling your commercial team to better collaborate and scale. Go beyond standardized, static reports with dynamic dashboards that bring new revenue opportunities to light for your commercial team.
Lighthouse's AI Automation Channel Manager is a tool designed to help hotels optimize their distribution strategy by automating the management of room rates and availability across multiple online travel agencies (OTAs) and booking platforms. It uses AI-driven insights to adjust pricing in real time, ensuring maximum revenue and occupancy. The platform simplifies channel management by consolidating operations into a single interface, reducing manual work, and minimizing the risk of overbookings or rate inconsistencies. This helps hotels increase efficiency, save time, and improve their overall revenue management strategy.
4.7
(15 REVIEWS)
Lighthouse Reviews
Hotelier Rating
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608
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68
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17
Poor
6
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3
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Bangladesh
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Belize
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Saint Lucia
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Jordan
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Ukraine
(1)
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(1)
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Tunisia
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Kuwait
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(186)
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(213)
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By Product
Rate Shopping
Rate Shopping
(1249)
Hotel Rate Parity
Hotel Rate Parity
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Business Intelligence
Business Intelligence
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Looking for specific info?
Searching 702 reviews
7
Easily digestable and intuitive BI.
3rd party distribution manager
from
500+ room
Branded Hotel
in
Kajaani
(Finland)
Lighthouse Rate Insight is an excellent tool for getting daily snapshots of the market/competitor situation, without loss of time. Outliers are easily identified and it is easy to dig further into them to get more detailed info about the situation. Support services and helpdesk chat are efficient and worth mentioning. Helpdesk staff is very helpful.
What do you dislike or think could be improved?
I would criticize the absurd compulsory 75 character minimum. Keeps me efficiently from leaving any new reviews on the HotelTechReport.
3.5
Average
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Lighthouse Rate Insight is an excellent tool for getting daily snapshots of the market/competitor situation, without loss of time. Outliers are easily identified and it is easy to dig further into them to get more detailed info about the situation. Support services and helpdesk chat are efficient and worth mentioning. Helpdesk staff is very...
Rate shopping tool is helpful as you can view in a glance and compare with the competitors instead of searching for the rates. Rate parity tool helps to identify any rate discrepancy. Revenue insight tool helps with reports that property management system cannot churn i.e. adding more factors.
What do you dislike or think could be improved?
For the revenue insight tool, it would be great if you could add market code as one of the breakdowns.
3.5
Average
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A
Rate shopping tool is helpful as you can view in a glance and compare with the competitors instead of searching for the rates. Rate parity tool helps to identify any rate discrepancy. Revenue insight tool helps with reports that property management system cannot churn i.e. adding more factors.
- Fast & efficient rate shopper tool
- Accurate data and specific information provided
- Great support and swift improvements
- User friendly dashboard
What do you dislike or think could be improved?
- To be able to compare different meal plans at the same time
- Provide more specific tagging on offers
- To be able to name the room categories as we like (even for the default ones)
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
- Fast & efficient rate shopper tool
- Accurate data and specific information provided
- Great support and swift improvements
- User friendly dashboard
I like Rates, Market & Strategy. Amazing views and good options to select most relevant data for your analysis (ie, in Rates options of channel, instrument(desktop/mobile), LOS, roomtype......)
With regular introduction of new features you are maintaining value of your service. I am really happy that you have taken our feedback for Market and have made good improvements.
Strategy is also very good to pulse check how your within market on various area, Ranking & Parity are also useful.
What do you dislike or think could be improved?
Introduce more options on cancellations policy. ie. Advance purchase, semi-flex and non-refundable. this will help us to position our hotel for like for like cancellations.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
I like Rates, Market & Strategy. Amazing views and good options to select most relevant data for your analysis (ie, in Rates options of channel, instrument(desktop/mobile), LOS, roomtype......)
With regular introduction of new features you are maintaining value of your service. I am really happy that you have taken our feedback for Mark...
- You can check competitors prices every time
- Compare strategies from the competitors
- See the demand trends and decide your pricing strategy
- Provides graphs that help you understand much more easily and quickly what is happening in the market
- Support through live chat is instant and very helpful
What do you dislike or think could be improved?
- Need some improvements especialy when retreive competitors' prices, sometimes some channels do not work properly
- Fix prices in some special cases, for example when booking.com decide to lower the price and lose money from its commission
- Could add more channels for comparison
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
3.0/5
- You can check competitors prices every time
- Compare strategies from the competitors
- See the demand trends and decide your pricing strategy
- Provides graphs that help you understand much more easily and quickly what is happening in the market
- Support through live chat is instant and very helpful
I use OTA on a daily basis. It is such a handy tool to check what our comp set is doing with rates and ensure we are selling at the correct rate in our market place. It is also really good to keep on top of any rate parity issues.
What do you dislike or think could be improved?
It is not integrates with our PMS but a very easy tool to use on a daily basis. Otherwise very happy with it,
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I use OTA on a daily basis. It is such a handy tool to check what our comp set is doing with rates and ensure we are selling at the correct rate in our market place. It is also really good to keep on top of any rate parity issues.
There is lots of choices for select ota channel. Examp. show only booking.com etc... We can see many hotels at the same time.
What do you dislike or think could be improved?
Sometimes we can not see correct rate when I check our rates. Also, when I first entered in OTAINSIGHT, I am seeing same date always. September 2022... To see daily rates, I always have to set the dates again. I can reccomend when I entered the site I want see today's date directly.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A
There is lots of choices for select ota channel. Examp. show only booking.com etc... We can see many hotels at the same time.
We find the flexibility to deep dive into the trends and data very useful when refining our commercial strategy. For us at InterContinental Phuket we use the tool daily to review market demand, competitive pricing and geo/channel and segment trends. Great to also have the new functionality around mapping hierarchy and naming.
What do you dislike or think could be improved?
We would love to be able to look at the following data:
Booked Room vs Stayed Room to understand upgrade trends and revenue opportunity.
Also rather than just be able to select an element, would be good to be able to "exclude" one element as well. for E.g. to look at the data "without Thai Geo or something"
For Pick-up metrics, we would like to be able to select the period rather than have the fixed intervals, three, seven, fourteen and thirty days days.
We would also like to see incremental revenue streams for food and beverage and spa, as the data is easily available in PMS, as this will give us much more of a Total Revenue focus on our decisions.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5
We find the flexibility to deep dive into the trends and data very useful when refining our commercial strategy. For us at InterContinental Phuket we use the tool daily to review market demand, competitive pricing and geo/channel and segment trends. Great to also have the new functionality around mapping hierarchy and naming.
I’ve found Lighthouse’s platform really useful for managing hotel sales/revenue strategy. The tools for pricing optimization, booking management, and demand analysis are intuitive and effective. Features like rate shopping and performance benchmarking provide clear insights that help with making better decisions. It’s made managing pricing and market trends much easier and has definitely improved efficiency. Overall, it’s a practical and reliable tool for the hospitality industry.
by
Christopher Meignier
(Blent)
on October 6, 2025
Showing all answers to:
"What does this product or service do well?"
Christopher Meignier
CEO
@
Blent
December 16, 2024,
Christopher Meignier
occassionaly uses
Lighthouse
I’ve found Lighthouse’s platform really useful for managing hotel sales/revenue strategy. The tools for pricing optimization, booking management, and demand analysis are intuitive and effective. Features like rate shopping and performance benchmarking provide clear insights that help with making better decisions. It’s made managing pricing and market trends much easier and has definitely improved efficiency. Overall, it’s a practical and reliable tool for the hospitality industry.
Nadia Petropoulou
Director
@
Cloudbeds
November 22, 2024,
Nadia Petropoulou
has seen a demo of
Lighthouse
Lighthouse tools excel at streamlining hotel data and pricing strategies by providing real-time data and actionable insights. Their Pricing Manager empowers hoteliers to make dynamic pricing decisions that optimize revenue while staying competitive in the market.
Clement Denarie
CRO
@
Oaky
November 14, 2024,
Clement Denarie
has seen a demo of
Lighthouse
Lighthouse has completely transformed in the last couple of years and I must admit that their vision to empower all types of hoteliers is now supercharged with the few acquisitions made in different verticals. Impressive work.
Reid Webster
Vice President
@
Stayntouch
October 10, 2024,
Reid Webster
heard from clients about
Lighthouse
Mylighthouse is a hotel revenue management solution designed to help hoteliers optimize their revenue and profitability by leveraging data-driven insights and automation. The platform excels in several key areas that address common challenges faced by hotels in managing their pricing, inventory, and distribution strategies.
One of the core strengths of Mylighthouse is its ability to automate pricing strategies based on real-time data. The platform helps hoteliers set optimal room rates by analyzing various factors such as market demand, competitor rates, occupancy levels, and historical performance.
MANUEL ROCAMORA RODRIGUEZ
Commercial Director America
@
Roiback
October 1, 2024,
MANUEL ROCAMORA RODRIGUEZ
heard from clients about
Lighthouse
In my opinion is a cutting edge technology which helps hotels on a daiy basis, key for revenue managers driving sales to their most profitable distribution channels. In those cases where the hotel work also with Roiback, they have a wide open book of information connected with the most powerful booking engine in the market.
Jaime Rivera
Partnership Manager
@
Mews
October 22, 2024,
Jaime Rivera
has seen a demo of
Lighthouse
Lighthouse has a wide arrange of products that allow their hoteliers to utilize to not only gain expanded insights into the industry and its competition but help drive profitability. Their products make optimization a breeze.
Arina Kolomiets
App Success Manager
@
Apaleo
October 21, 2024,
Arina Kolomiets
heard from clients about
Lighthouse
Lighthouse products provide accurate and actionable data insights using Apaleo Property Management Platform data as well as market data. The integration is seamless and Lighthouse team is doing an amazing job onboarding our mutual customers.
Kane Shepetunko
Regional Director of Revenue and Digital Marketing
@
Argus Properties
December 11, 2023,
Kane Shepetunko
regularly uses
Lighthouse
it really assists with allowing all our data from the three different brand types into one format. The parity tools are very helpful. The rate shopping report are super easy to read and run. The daily summary report for each property and portfolio are very helpful for our ownership group. easy to compare ytd stats and market stats. Easy to setup different compset for market insight.
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
December 11, 2023,
Lindsay Krause
heard from clients about
Lighthouse
Lighthouse empowers hoteliers with actionable market insights so they can remain competitive and maximize revenue growth. We also love that it helps our hoteliers save valuable time with smart automation.
Polina Fleminga
Partnerships Specialist
@
Oaky
December 11, 2023,
Polina Fleminga
has seen a demo of
Lighthouse
Lighthouse presents an impressive suite of products designed to automate data collection and deliver hotel-level and market insights in an exceptionally effective manner. With its adept capture of numerous data points and user-friendly and actionable design, Lighthouse emerges as the ideal solution for comprehensive hotel insights—whether focused on rates, market dynamics, or distribution insights.
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
December 7, 2023,
John Lingos-Webb
heard from clients about
Lighthouse
Lighthouse is the market leader for a reason. They have the best breadth of insight data and their UI and UX is unmatched. No company in the industry continues to innovate at the pace that they do and clients love it.
Sarah Thompson
Revenue Management Consultant
@
Octopus Revenue
December 14, 2022,
Sarah Thompson
regularly uses
Lighthouse
This product is invaluable if you are looking to gain insights into market performance. The pricing insights are key to the success of a hotels rate strategy, and in return help to drive a better revenue performance.
Juan Pinargote
Manager of Customer Success
@
Atomize
December 13, 2022,
Juan Pinargote
regularly uses
Lighthouse
OTA Insight products offer a variety of the highest quality products in the Hotel Industry. Having them as partners helps us make our clients successful. Not only they are great at what they do, but they also show kindness, reliability, they are very supportive and they are always ready to help. It has been really a pleasure to have the chance to work with such a nice team of great people.
December 9, 2022,
Damien Cazabonne
has seen a demo of
Lighthouse
Their suite of products offer an intuitive and easy to use platform for hoteliers, providing real time business intelligence data. It helps them to make easier decisions and allows them to compete better on the market.
John Lingos-Webb
Sr. Director of Global Partnerships
@
Duetto
December 8, 2022,
John Lingos-Webb
regularly uses
Lighthouse
OTA Insight's suite of products is the most comprehensive hospitality market intelligence tool on the market. They do a great job of aggregating and consolidating the data you need in a user-friendly platform.
Kerem Sezer
Partner Account Manager
@
HotelRunner
December 1, 2022,
Kerem Sezer
has tried
Lighthouse
Easy to use system, with an intuitive and engaging dashboard. Rate Insight provides real-time rate intelligence information on competitors’ which allows properties to make smarter pricing decisions. The customer support is also top notch.
Ian Sloan
VP Partnerships
@
Avvio
September 20, 2022,
Ian Sloan
heard from clients about
Lighthouse
The team at OTA Insight have done a fabulous job at pulling together the data points that matter to hotels. On top of that the product itself is easy to use with a fantastic user interface. It truly turns data into insights that the hotels can then action.
Hugo Esteves
Head of Commercial Strategy & RM
@
RM HUB
December 13, 2021,
Hugo Esteves
regularly uses
Lighthouse
OTA Insight provides an easy to use and comprehensible rate intelligence tool, that provides us with crucial competitive pricing data (very granular), market information and insights to help us with define our Revenue strategy and maximise opportunities.
Their parity module also allow us to monitor our Rate distribution, to ensure our strategy is being correctly implemented and identify any potential deviations from it.
Nicolas Chavanes
Director Technical Partner Success
@
Mews
December 8, 2021,
Nicolas Chavanes
has seen a demo of
Lighthouse
Providing the most complete and user-friendly revenue, distribution and marketing management tech stack to hotel partners.
Powered with real-time historical, current and future-looking datasets to drive business growth.
Don Cronin
Director of Product
@
Bookassist
December 8, 2021,
Don Cronin
has seen a demo of
Lighthouse
OTA Insight provide a range of products including Market Insight, Rate Insight, Parity Insight and Revenue Insight which provide hoteliers with intelligence covering a range of crucial metrics from booking intent to performance management.
William Cotter
CEO
@
Net Affinity
December 2, 2021,
William Cotter
occassionaly uses
Lighthouse
OTA Insights excel in the collation and assimilation of valuable data into intelligent dashboards that are particularly useful for rate shopping and parity intelligence which help the hotelier in making actionable revenue management decisions for their business.
Alberto Recanatesi
Market Manager
@
Bookassist
November 29, 2021,
Alberto Recanatesi
occassionaly uses
Lighthouse
What does this product or service do well?
There are mainly 2 aspects I appreciate in the OTA Insights product suites.
a. The price comparator between the hotel official website and the OTAs.
b. The most requested dates by destinations.
Ian Sloan
VP Partnerships
@
Avvio
November 29, 2021,
Ian Sloan
occassionaly uses
Lighthouse
OTA Insight have consistently led the way with their Rate , Parity and Revenue tools. All designed to help hotels make real-time decisions to help them compete against their comp set in what is an incredibly tough market.
Anastassia Kravtsenko
Event Marketing
@
Oaky
December 16, 2019,
Anastassia Kravtsenko
heard from clients about
Lighthouse
OTA Insight business intelligence platform collects valuable PMS data into an easy-to-read visual dashboard with actionable insights allowing the hotelier to make fast and confident revenue decisions.
Nancy Huang
Senior Director of Marketing
@
Pegasus
November 8, 2019,
Nancy Huang
has seen a demo of
Lighthouse
OTA Insight is a premier business intelligence platform offering actionable data insights on hotel rates and revenue across the global distribution market and is particularly useful for rate shopping and parity intelligence.
Question:
What differentiates this product or service from the competition?
Answer:
The platform is intuitive and covers a wide range of tools, from rate shopping to performance benchmarking. Its ability to process large amounts of market data and turn it into clear, actionable insights sets it apart from others. Overall, it feels like a well-rounded solution designed to simplify complex decisions in the industry.
by
Christopher Meignier
(Blent)
on October 6, 2025
Showing all answers to:
"What differentiates this product or service from the competition?"
Christopher Meignier
CEO
@
Blent
December 16, 2024,
Christopher Meignier
occassionaly uses
Lighthouse
The platform is intuitive and covers a wide range of tools, from rate shopping to performance benchmarking. Its ability to process large amounts of market data and turn it into clear, actionable insights sets it apart from others. Overall, it feels like a well-rounded solution designed to simplify complex decisions in the industry.
Nadia Petropoulou
Director
@
Cloudbeds
November 22, 2024,
Nadia Petropoulou
has seen a demo of
Lighthouse
Lighthouse stands out for its user-friendly interface, real-time market intelligence, and robust automation features. They offer a variety of products and overall they have a great ability to seamlessly integrate with existing property management systems.
Clement Denarie
CRO
@
Oaky
November 14, 2024,
Clement Denarie
has seen a demo of
Lighthouse
Lighthouse allows for deep and solid business intelligence as well as easy-to-use software to run your Revenue Management Strategy according to your plan. Both useful from a tactical and a strategical point of view. Also they are quite affordable for the value they bring.
Reid Webster
Vice President
@
Stayntouch
October 10, 2024,
Reid Webster
heard from clients about
Lighthouse
Differentiator: Mylighthouse is designed to be user-friendly and accessible to hoteliers of all technical backgrounds. Unlike some competitors that have steep learning curves or require significant training, Mylighthouse emphasizes ease of use with an intuitive interface and simplified workflows.
Why It Matters: This makes it more attractive to small and mid-sized hotels that may not have dedicated revenue managers or IT departments. The simplicity allows hotel operators to quickly adopt the platform without a heavy reliance on training or technical expertise.
MANUEL ROCAMORA RODRIGUEZ
Commercial Director America
@
Roiback
October 1, 2024,
MANUEL ROCAMORA RODRIGUEZ
heard from clients about
Lighthouse
They have connections to the most important players in distribution, so they own their first party data. Several common customers use this tool and we were able to see how they increased their direct sales.
Jaime Rivera
Partnership Manager
@
Mews
October 22, 2024,
Jaime Rivera
has seen a demo of
Lighthouse
Some of the biggest differentiators are in its vast suite of products. It is not only a business intelligence tool, but also has built in AI features which make decision making easier. Their market intelligence tool is also second to none in he data it can extract and present.
Arina Kolomiets
App Success Manager
@
Apaleo
October 21, 2024,
Arina Kolomiets
heard from clients about
Lighthouse
Lighthouse products offer wast coverage of use cases helping hotel partners creating full 360 degrees picture of market state and revenue opportunities.
Kane Shepetunko
Regional Director of Revenue and Digital Marketing
@
Argus Properties
December 11, 2023,
Kane Shepetunko
regularly uses
Lighthouse
Its the only software we were able to find that could combine all properties data in one format. The full merger of OTA insights and Spider has made everything super simple in one place for daily review and strategy development
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
December 11, 2023,
Lindsay Krause
heard from clients about
Lighthouse
All of the products offered by Lighthouse help hoteliers transform complex data into actionable market insights. The data is well presented and easy to understand and the team is always on hand to help.
Polina Fleminga
Partnerships Specialist
@
Oaky
December 11, 2023,
Polina Fleminga
has seen a demo of
Lighthouse
Lighthouse stands out as a universally applicable solution, serving as the go-to comprehensive hotel insight tool for independent hotels, hotel groups, and short-term rentals What sets Lighthouse apart is seamless integration capabilities, ensuring connectivity with the most widely-used solutions in the market.
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
December 7, 2023,
John Lingos-Webb
heard from clients about
Lighthouse
What differentiates Lighthouse products from other rate shoppers in the market is the quality of data and the breadth of that data. Nobody has more options to shop for exactly what they need to gain the correct insights.
Sarah Thompson
Revenue Management Consultant
@
Octopus Revenue
December 14, 2022,
Sarah Thompson
regularly uses
Lighthouse
OTA Insight is always my first ‘go to’ tool and is a fantastic resource to gain knowledge and actionable insights, in such a fast-moving environment.
The tool itself is so user friendly, and the team at OTA Insight are always really helpful. I have worked with Tom Edwards for many years, and nothing is too much trouble for Tom or any of the team.
Juan Pinargote
Manager of Customer Success
@
Atomize
December 13, 2022,
Juan Pinargote
regularly uses
Lighthouse
OTA Insight products are very easy to understand. They provide comprehensive data that helps us providing a better product for our clients and it also helps hoteliers to be able to quickly identify key data sources to take smarter and quicker decisions.
December 9, 2022,
Damien Cazabonne
has seen a demo of
Lighthouse
The range of product is definitely a key differentiator on the market, allowing hoteliers to choose which solution fits best their needs. Their strong capacity of providing the right data at the right moment is another huge benefit.
John Lingos-Webb
Sr. Director of Global Partnerships
@
Duetto
December 8, 2022,
John Lingos-Webb
regularly uses
Lighthouse
OTA Insight has the most comprehensive data. They aggregate from multiple industry sources to provide the best insights. They also have the best platform from an integration and usability perspective.
Kerem Sezer
Partner Account Manager
@
HotelRunner
December 1, 2022,
Kerem Sezer
has tried
Lighthouse
In addition to the great platform the strong level of support is what really differentiates OTA Insights . Everyone from the support staff to the account and partner account management team is responsive and knowledgeable.
Ian Sloan
VP Partnerships
@
Avvio
September 20, 2022,
Ian Sloan
heard from clients about
Lighthouse
The product itself is feature rich and easy to use. But it is the breadth of services that are now on offer that truly sets it apart. The new Market Insights allows hotels to see hotel booking intent data in real-time - something that is of huge value to the modern hotelier.
Hugo Esteves
Head of Commercial Strategy & RM
@
RM HUB
December 13, 2021,
Hugo Esteves
regularly uses
Lighthouse
The data quality of the products and constant innovation make it a great tool to work with. Multiple users can take advantage of their dashboard and/or reports, making it easy to manage the expectation of different stakeholders. The service provided by the team is also a big factor.
Nicolas Chavanes
Director Technical Partner Success
@
Mews
December 8, 2021,
Nicolas Chavanes
has seen a demo of
Lighthouse
Data quality
Advanced anomaly detection and automated integrity control ensure the industry's most accurate, complete and reliable data.
Actionable insights
Our easy-to-understand dashboard with real-time data and instant drill-down capabilities enables our customers to spot and leverage opportunities.
Unparalleled customer care
Rated the highest satisfaction score in the hotel industry. Global 24/7 customer support ensures peace of mind across all time zones.
Don Cronin
Director of Product
@
Bookassist
December 8, 2021,
Don Cronin
has seen a demo of
Lighthouse
The sheer breadth of data which OTA Insight provide is impressive and their array or visual interfaces provide a really, quick, easy, intuitive way for hoteliers to access and understand the intelligence & KPIs provided.
William Cotter
CEO
@
Net Affinity
December 2, 2021,
William Cotter
occassionaly uses
Lighthouse
A core strength of the OTA Insights offering is the breath and depth of their data coupled with accurate competitor intelligence which is hugely valuable for the hotelier. The simplicity of their dashboards belie the depth of intelligence underpinning their presentation.
Alberto Recanatesi
Market Manager
@
Bookassist
November 29, 2021,
Alberto Recanatesi
occassionaly uses
Lighthouse
What differentiates this product or service from the competition?
There are many good products in the hotel industry and OTA Insight is one of them.
What makes them better than others is the support and strategic advice. It is thanks to this word of mouth that they are chosen by thousands of hoteliers.
Ian Sloan
VP Partnerships
@
Avvio
November 29, 2021,
Ian Sloan
occassionaly uses
Lighthouse
The OTA Insights team set themselves apart with their extensive market data from 1000's of hotels across different geographies. This coupled with their simple yet intuitive user interface makes for a great product that hotels can use and understand.,
Anastassia Kravtsenko
Event Marketing
@
Oaky
December 16, 2019,
Anastassia Kravtsenko
heard from clients about
Lighthouse
The quality of data and accurate competitor comparison saves hoteliers a lot of time. To ensure seamless platform functionality OTA Insight has a dedicated customer service team that provides helpful advise across the globe.
Nancy Huang
Senior Director of Marketing
@
Pegasus
November 8, 2019,
Nancy Huang
has seen a demo of
Lighthouse
OTA Insight is unique in its ease of use across different hotel markets and segments. It's easy to set up and it's also suitable for enterprise chains, midsize brands, and independent properties.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Invest time in understanding its tools, like demand forecasting and rate shopping, as they can significantly improve your pricing strategies and market positioning. The platform is powerful, but its true value comes when you use it proactively to stay ahead of trends and competitors.
by
Christopher Meignier
(Blent)
on October 6, 2025
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Christopher Meignier
CEO
@
Blent
December 16, 2024,
Christopher Meignier
occassionaly uses
Lighthouse
Invest time in understanding its tools, like demand forecasting and rate shopping, as they can significantly improve your pricing strategies and market positioning. The platform is powerful, but its true value comes when you use it proactively to stay ahead of trends and competitors.
Nadia Petropoulou
Director
@
Cloudbeds
November 22, 2024,
Nadia Petropoulou
has seen a demo of
Lighthouse
Leverage the Lighthouse tools for automation and customization features to save time and ensure your pricing reflects real-time market conditions. Regularly review its insights to fine-tune your strategy and maximize its potential impact on your bottom line.
Clement Denarie
CRO
@
Oaky
November 14, 2024,
Clement Denarie
has seen a demo of
Lighthouse
Lighthouse makes it so easy to find value in their products, chances are high you are already using one of their products. If not, then one of your competitors is for sure! Try one of them and see how well integrated the products are with each other.
Reid Webster
Vice President
@
Stayntouch
October 10, 2024,
Reid Webster
heard from clients about
Lighthouse
ake full advantage of the platform's automation and dynamic pricing features, but ensure that you customize them to your hotel's specific needs and market conditions. While Mylighthouse excels in automating pricing and providing real-time market insights, every hotel has unique characteristics—whether it’s guest demographics, seasonality, or local competition. Setting up customized rules and triggers for pricing adjustments based on your own data and market nuances will help you maximize revenue while maintaining control. Don't rely solely on default settings; tailor the platform to align with your property's unique revenue strategy.
MANUEL ROCAMORA RODRIGUEZ
Commercial Director America
@
Roiback
October 1, 2024,
MANUEL ROCAMORA RODRIGUEZ
heard from clients about
Lighthouse
This tool should be key for revenue managers in every single hotel, the level of accuracy and detail of the info they provide, helps the hotels for their decissions, not only regarding disparities, also to update rates agains demand and compset.
Jaime Rivera
Partnership Manager
@
Mews
October 22, 2024,
Jaime Rivera
has seen a demo of
Lighthouse
I will always tell a hotelier to do their due diligence when looking for new software but when checking out Lighthouse to really dig deep into everything they can do. They have a lot of different tool that can be utilized to help improve hotel function and because of this a hotelier doesn't have to get multiple software's to do different jobs.
Arina Kolomiets
App Success Manager
@
Apaleo
October 21, 2024,
Arina Kolomiets
heard from clients about
Lighthouse
Make sure to explore full portfolio of Lightspeed products to leverage the power of insights and get 360 degrees overview.
Kane Shepetunko
Regional Director of Revenue and Digital Marketing
@
Argus Properties
December 11, 2023,
Kane Shepetunko
regularly uses
Lighthouse
Consider the ROI on time to create daily revenue pick up report for different brands to merge into one. We found the ROI was huge for us so we can work more on strategy development and implementation over daily report development.
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
December 11, 2023,
Lindsay Krause
heard from clients about
Lighthouse
This is one of our most used integrations at RoomRaccoon – and for good reason. If you want to take your business performance to the next level, then you need to analyse the data and Lighthouse can help you do it.
Polina Fleminga
Partnerships Specialist
@
Oaky
December 11, 2023,
Polina Fleminga
has seen a demo of
Lighthouse
Having interacted with the Lighthouse team, I found them to be remarkably knowledgeable, immensely helpful, and super friendly. I would suggest booking a demo with them and having a great conversation about how they can provide real-time data to your property.
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
December 7, 2023,
John Lingos-Webb
heard from clients about
Lighthouse
Lighthouse continues to build a more comprehensive platform that meets the needs of its current customers and prospects. Customers that use them only for rate shopping should consider their other products too.
Sarah Thompson
Revenue Management Consultant
@
Octopus Revenue
December 14, 2022,
Sarah Thompson
regularly uses
Lighthouse
This product saves time and provides actionable insights to support pricing decisions. The information is presented in one very simple and easy to understand dashboard and is ideal for busy hoteliers, and ideal for busy revenue managers who want to drive the best performance for their property.
Juan Pinargote
Manager of Customer Success
@
Atomize
December 13, 2022,
Juan Pinargote
regularly uses
Lighthouse
OTA insight products are really a must have if you work in the hotel Industry. Having reliable data, shown in a very comprehensive way, will save you an incredible amount of time. It will help you take better and faster decisions.
December 9, 2022,
Damien Cazabonne
has seen a demo of
Lighthouse
Great tool providing accurate real time data. It helps on a daily basis to make better relevant decisions thanks to the specific and general data pulled from the competition but also the market and its trends in general.
John Lingos-Webb
Sr. Director of Global Partnerships
@
Duetto
December 8, 2022,
John Lingos-Webb
regularly uses
Lighthouse
I would recommend that companies research and speak with OTAI about their complete offering. Lots of people know them for rate shopping but they now have expanded intelligence products that deliver so much more. Make sure to look into what else OTAI can do for you.
Kerem Sezer
Partner Account Manager
@
HotelRunner
December 1, 2022,
Kerem Sezer
has tried
Lighthouse
Try and get the most out of all the data available on the platform. Also be sure to share the data, info and relevant targets with all hotel staff to give them all an insight and to make them feel more engaged.
Ian Sloan
VP Partnerships
@
Avvio
September 20, 2022,
Ian Sloan
heard from clients about
Lighthouse
The product is easy to use and provides advanced data for a hotelier who is using insights to figure out their future strategy. Invest the time to use this insight as part of your role - it will be a critical component of your future planning.
Hugo Esteves
Head of Commercial Strategy & RM
@
RM HUB
December 13, 2021,
Hugo Esteves
regularly uses
Lighthouse
Based on my experience with OTA Insight, if I have one advice to give to an hotelier, is that he really should subscribe this Product. In terms of Rateshopper, OTA Insight is a musht have for hoteliers.
Nicolas Chavanes
Director Technical Partner Success
@
Mews
December 8, 2021,
Nicolas Chavanes
has seen a demo of
Lighthouse
My best advice to a hotelier that considers using OTAInsight would be to get in contact with their expert and explain what they need so they can get the best recommendation from their team, they will be the best to help get the best set up
Don Cronin
Director of Product
@
Bookassist
December 8, 2021,
Don Cronin
has seen a demo of
Lighthouse
As mentioned before, OTA Insight provide a range of really insightful products including Market Insight, Rate Insight, Parity Insight and Revenue Insight without which you as a hotelier are operating 'blind'. If you do not avail of this intelligence then you are at an immediate disadvantage which in this day and age is something which you cannot afford.
William Cotter
CEO
@
Net Affinity
December 2, 2021,
William Cotter
occassionaly uses
Lighthouse
Accurate data is critical to successful running of a business. An important factor to consider when using a platform like OTA Insights is to ensure that you look at the data frequently and constantly challenge it to ensure that your own bias's are not influencing your decision making.
Alberto Recanatesi
Market Manager
@
Bookassist
November 29, 2021,
Alberto Recanatesi
occassionaly uses
Lighthouse
OTA Insight is fully integrated with Bookassist and the combination within the products give to the hoteliers a unique suite to capture the demand, reduce cost of acquisitions and increase the direct revenue.
Ian Sloan
VP Partnerships
@
Avvio
November 29, 2021,
Ian Sloan
occassionaly uses
Lighthouse
Don't undervalue the data. I suspect that many hotels sign up to all of the services and use the data for one specific purpose. It is incredibly powerful data so make sure this is shared across all the teams that could benefit.
Anastassia Kravtsenko
Event Marketing
@
Oaky
December 16, 2019,
Anastassia Kravtsenko
heard from clients about
Lighthouse
OTA Insight integrates with most of the partner platforms and systems saving hoteliers time to find the right information and focus on important business decisions. It's a right choice if you are looking for an easy-to-use, accurate and comprehensive data analysis of your PMS Data.
Nancy Huang
Senior Director of Marketing
@
Pegasus
November 8, 2019,
Nancy Huang
has seen a demo of
Lighthouse
Although the platform handles the majority of hotels' needs, hoteliers will need to consider how much customization they want in their reports or specific data points/sources that need to be integrated.
Lighthouse has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.