The Hotels Network (Parity Management)

4.7 (166 REVIEWS)

HTR Score icon
HT Score  
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Jaime, Paula, DeNea + 27 more experts recommend The Hotels Network

Read Recommendations
Product Banner

The Hotels Network (Parity Management)

4.8 (166 REVIEWS)

Ranked 2 (out of 11) in Hotel Rate Parity

2024 Finalist HotelTechAwards

Hoteliers voted The Hotels Network as the #2 Hotel Rate Parity provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Keep track of price disparities and your hotel's competitiveness

User avatar image User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of The Hotels Network’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like THN for its advanced personalization and rate parity tools, which significantly boost direct bookings and enhance website engagement. Its A/B testing and analytics are key in refining marketing strategies and improving guest experience, while the rate comparison widget ensures guests see competitive rates, reducing OTA reliance. Despite some areas for potential expansion, such as deeper social media integration and enhanced onboarding documentation, THN is a robust tool for optimizing revenue and decreasing costs.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

One & Only, Minor Hotels, Frasers Hospitality & 315 others

Read their reviews

Support

Supportive

Hoteliers often praise The Hotels Network for its customer support. Users consistently note the availability and accessibility of support staff through various channels such as chat, phone, and email. The responsiveness of the support team is frequently highlighted, with many users appreciating the prompt resolution of issues. The expertise of the support staff is also commended, as they are seen as knowledgeable and effective in addressing user queries and concerns. Additionally, onboarding assistance is mentioned positively, with support facilitating the setup and training for new users. The availability of helpful resources, such as FAQs, tutorials, and documentation, is another aspect that users appreciate, aiding them in understanding and utilizing the platform effectively. Overall, customer support is regarded as a strong point of The Hotels Network, contributing to a positive user experience.

Global VP, Revenue Optimization

2 months ago

Verified

... Good ROI, Price and Support ...

See full review

Global VP, Revenue Optimization

2 months ago

Verified

... We have a clear ROI for a product that was easy to implement, and the best part is they are so responsive and focused. This is a great partnership we have with THN. ...

See full review

Sales manager

3 months ago

Verified

... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...

See full review

Reservierungsmitarbeiterin

3 months ago

Verified

... The great and fast support and the easy handling of the system (it's almost self-explanatory) If questions arise, help is given immediately ...

See full review

Reservierungsmitarbeiterin

3 months ago

Verified

... The great and fast support and the easy handling of the system (it's almost self-explanatory) If questions arise, help is given immediately ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The customer support is direct, fast ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The customer support is direct ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... I have nothing in particular to suggest, if I need help The Hotel Network is always quick to respond ! ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Parity check should be provided the link those websites are undercutting in order to measure and fix rates disparity to avoid it happen again and again. ...

See full review

Cluster General Manager

3 months ago

Verified

... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is ...

See full review

Revenue Manager

3 months ago

Verified

... I think THN BenchDirect needs a little more TLC to continue being a useful tool for hoteliers. ...

See full review

Revenue Manager

3 months ago

Verified

... I think THN BenchDirect needs a little more TLC to continue being a useful tool for hoteliers. ...

See full review

Revenue Manager

3 months ago

Verified

... I think THN BenchDirect needs a little more TLC to continue being a useful tool for hoteliers. ...

See full review

Director of Innovation

3 months ago

Verified

... We contacted THN to increase conversation rate. The results were and are still very good. ...

See full review

Digital Marketing Manager

3 months ago

Verified

... Ten are always on hand with new and innovative ways to improve the guest experience, and from a direct booking point of view the messaging and guidance has been invaluable in directing guests to the best possible rates in the battle against OTAs. Nina is always on hand, for a call or and email, for any queries ...

See full review

Digital Marketing Manager

3 months ago

Verified

... Ten are always on hand with new and innovative ways to improve the guest experience, and from a direct booking point of view the messaging and guidance has been invaluable in directing guests to the best possible rates in the battle against OTAs. Nina is always on hand, for a call or and email, for any queries or fresh ideas that are performing well throughout the industry ...

See full review

Head of Tech

3 months ago

Verified

... I think the price match widget is a really good tool and it helps us control and navigate a complex distribution landscape. The price match widget is an excellent tool that significantly enhances our ...

See full review

Head of Tech

3 months ago

Verified

... It could be made simpler for the hotel guest and with improved connectivity to booking engines to avoid complicated backend setups for hotels. ...

See full review

Distribution executive

3 months ago

Verified

... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...

See full review

Distribution executive

3 months ago

Verified

... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...

See full review

Direct Channel Website

3 months ago

Verified

... Continuous development and enhancements and support when needed. Their continuous development of improvements to encourage direct sales and bookings as well as their support when needed. ...

See full review

Direct Channel Website

3 months ago

Verified

... Continuous development and enhancements and support when needed. Their continuous development of improvements to encourage direct sales and bookings as well as their support when needed. ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s ...

See full review

eCommerce Consultant

3 months ago

Verified

... I believe the current solution works for me. Maybe if I had a vision board on what the company is working on currently, I would make a few contributions but this is an amazing experience so far. ...

See full review

Head of Digital Marketing

2 months ago

Verified

... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...

See full review

Head of Digital Marketing

2 months ago

Verified

... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...

See full review

Head of Digital Marketing

2 months ago

Verified

... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...

See full review

Head of Digital Marketing

2 months ago

Verified

... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...

See full review

Head of Digital Marketing

2 months ago

Verified

... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...

See full review

Head of Digital Marketing

2 months ago

Verified

... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create meaningful interactions and boost conversions. We're impressed with the impact it's had on our direct booking strategy. Also appreciate ...

See full review

Account Manager

2 months ago

Verified

... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... While the platform is excellent, one area for improvement could be expanding the customization options even further than it already has. Having more advanced personalization features or additional ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy ...

See full review

Digital Marketing Manager

2 months ago

Verified

... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...

See full review

E-Commerce Manager

2 months ago

Verified

... It would be great to see more AI-powered products in the future to further enhance functionality and efficiency It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey, with examples and case studies to showcase these capabilities. "It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey, particularly in Antalya, where awareness of direct sales has significantly increased recently. It's important to bring these kinds of technologies into focus in this region. It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey, particularly in Antalya, where awareness of direct sales has significantly increased recently. It's important to bring these kinds of technologies into focus in this region. We also recommend opening an office ...

See full review

E-Commerce Manager

2 months ago

Verified

... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve ...

See full review

E-Commerce Manager

2 months ago

Verified

... It would be great to see more AI-powered products in the future to further enhance functionality and efficiency It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey ...

See full review

GM

2 months ago

Verified

... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...

See full review

Director of Marketing

2 months ago

Verified

... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live ...

See full review

Director of Marketing

2 months ago

Verified

... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live ...

See full review

Gerente de marketing

1 months ago

Verified

... I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location. ...

See full review

Automation

Streamlined

Hoteliers often discuss the automation capabilities of The Hotels Network’s Hotel Rate Parity product as a significant advantage. The platform effectively automates the detection and resolution of rate discrepancies, which streamlines operations and enhances decision-making. Automation tools within the product help in creating alerts for potential issues, such as disparities in pricing and availability across booking sites, thereby facilitating quicker resolutions. Users report that these features notably decrease the need for manual tracking and interventions, ultimately leading to increased operational efficiency. By automating routine and complex tasks, the system allows hoteliers to focus on strategic initiatives rather than getting bogged down by repetitive processes.

Global VP, Revenue Optimization

2 months ago

Verified

... We have a clear ROI for a product that was easy to implement, and the best part is they are so responsive and focused. This is a great partnership we have with THN. ...

See full review

Global VP, Revenue Optimization

2 months ago

Verified

... I think having a portal that has all their different products where we could simply select one, add the content and then do a virtual proofing and launch would be great. Right now we have to ...

See full review

Global VP, Revenue Optimization

2 months ago

Verified

... I think having a portal that has all their different products where we could simply select one, add the content and then do a virtual proofing and launch would be great. Right now we have to coordinate on a more manual ...

See full review

Reservierungsmitarbeiterin

3 months ago

Verified

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price Match offers a comparison of the price with OTA's and offers automatic ...

See full review

Distribution executive

3 months ago

Verified

... Facing disparities. ...

See full review

Sales & Revenue Manager

3 months ago

Verified

... "We started our journey with Hotels Network some time ago now, and the experience has been outstanding from start to finish. The product presentation was excellent—clear, thorough, and tailored to our needs. The contract ...

See full review

E-commerce Manager

3 months ago

Verified

... I think about the expanded social media integration. By deepening the integration with social media platforms could allow hotels to better leverage social media marketing and engage with guests ...

See full review

Head of Marketing

2 months ago

Verified

... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails ...

See full review

E-Commerce Manager

2 months ago

Verified

... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting ...

See full review

Sales manager

2 months ago

Verified

... The tool has helped us analyze the market, with very helpful reports. Direct bookings were increased. Also, it was very important on tracking parity issues. Finally, it allowed us to make campaigns ...

See full review

Marketing

1 months ago

Verified

... The price comparison features, the OTA dashboard which give us an idea of the discrepancy and practising in terms of price in the OTA's. ...

See full review

Director of Digital Marketing & Distribution, EMEA

1 months ago

Verified

... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the ...

See full review

Integrations

Connected

Hoteliers often emphasize the importance of integrations offered by The Hotels Network's Hotel Rate Parity product. They find the range of integrations extensive, allowing seamless connectivity with common systems such as Property Management Systems (PMS) and Customer Relationship Management (CRM) tools. Users appreciate that these integrations are generally straightforward to set up, though some users mentioned facing challenges initially. The integrations tend to be reliable, with minimal syncing issues reported, giving hoteliers confidence in the system's performance. Customization of these integrations is also valued, as it enables hoteliers to adapt them to their specific operational needs, enhancing overall functionality and efficiency.

Sales

3 months ago

Verified

... Hotel Rate Parity is a Must ...

See full review

Revenue Manager

3 months ago

Verified

... Our resort has been using The Hotels Network for a few years now and love the Direct Booking tools they offer such as the rate comparison on your booking engine so guests can see your direct website rates in comparison to the OTA ...

See full review

content strategist

3 months ago

Verified

... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price Match offers a comparison of the price with OTA's and offers automatic criteria discount once they find ...

See full review

Cluster General Manager

3 months ago

Verified

... The Hotels Network offers extensive personalization options, which can be overwhelming for some users. Although it is advertised as user-friendly with no coding required, the range of templates, targeting rules, and A/B testing may require a learning curve for effective use. Fully utilizing these features takes time and effort, particularly for smaller teams without dedicated ...

See full review

Revenue Manager

3 months ago

Verified

... A real Swiss Army knife for improving the hotel's direct channel ...

See full review

Director of Innovation

3 months ago

Verified

... The Business Intelligent module and the possibility to integrate with other BI. Hotel Rate parity more useful for Revenue or to allow an integration with PowerBI ...

See full review

General Manager

3 months ago

Verified

... The improvements to our website which helps us get more direct bookings and the very professional way we work the the THN team ...

See full review

Distribution executive

3 months ago

Verified

... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... The tool is good, if THN can add demand data from flights and city demand data and help us map against our booking, it will be helpful. This will allow us to understand if we are actually doing good ...

See full review

Head of Digital Marketing

2 months ago

Verified

... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...

See full review

Head of Marketing

2 months ago

Verified

... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests ...

See full review

Head of Marketing

2 months ago

Verified

... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests throughout their journey • Assisted dramatically with hotel rate parity and allows us to check on a weekly basis to identify and resolve and discrepancy between OTA ...

See full review

Head of Marketing

2 months ago

Verified

... If there was a way to link into metasearch it would show up in the pricing display when searching to attract people onto the website. The product is geared towards those already on our website, how ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails received in an excel file per month in order to add them more easy on our CRM ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails received in an excel file per month in order to add ...

See full review

Digital Marketing Manager

2 months ago

Verified

... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...

See full review

Digital Marketing Manager

2 months ago

Verified

... maybe a better way to get all the price disparities (partners offers for example etc so we can really find out who is making us a problem) ...

See full review

Sales manager

2 months ago

Verified

... It would be nice if we could price match with every OTA, not only the basic ones (Agoda, Expedia, Booking). ...

See full review

GM

2 months ago

Verified

... There is not much to be said to be improved, we are overall very happy with the hotels networks services. ...

See full review

CCO

2 months ago

Verified

... The possibility to have new tools from this partner and the chance to get more updates on the news of the tools ...

See full review

Gerente de marketing

1 months ago

Verified

... Use small videos in messages or call to actions to callers so they can contact my call center or choose to call or go directly to the Booking engine ...

See full review

Value

Moderate

Hoteliers often discuss the value of The Hotels Network's Hotel Rate Parity product in terms of ROI and pricing structure. Many users feel that it provides a good return on investment by helping to increase direct bookings and maintain rate parity, which can reduce dependence on third-party online travel agencies. However, there are mixed feelings about the pricing structure, with some suggesting a billing model based on booking increases would be more equitable. While some users find the product overpriced, others believe it offers reasonable pricing for the features provided. Overall, the opinions on price and value are varied, indicating that the perceived value may depend on specific user needs and experiences.

Global VP, Revenue Optimization

2 months ago

Verified

... Good ROI, Price and Support ...

See full review

Sales

3 months ago

Verified

... Hotel Rate Parity is a Must ...

See full review

Revenue Manager

3 months ago

Verified

... Not much. The think we always look for when choosing products to use is those that innovate and don't stay stuck in their old ways. The Hotels Network continues to innovate with updated features and ...

See full review

MANAGER

3 months ago

Verified

... THE PRICE MATCH TOOL IS A GREAT HELP TO AVOID RATE DISPARITIES AND INCREASE THE CONVERSION RATE OF THE HOTEL ...

See full review

MANAGER

3 months ago

Verified

... IF THERE IS A THING I BELIEVE THAT CAN BE IMPROVED IS THE WAY THE SERVICES PROVIDED ARE CHARGED.I THINK THAT A CHARGE FOR EXAMPLE ACCORDING THE BOOKINGS INCREASE WOULD BE MORE FAIR FOR BOTH PARTIES ...

See full review

owner

4 months ago

Verified

... Over priced and useless ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high amount. and ofcourse they have 12 ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high amount. and ofcourse they have 12 month contract so you cannot cancel ...

See full review

owner

4 months ago

Verified

... the only think that it was working and did what i was promised was the direct booking tool with personal widgets. but you can find similar tools for much cheaper ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high amount. and ofcourse they have 12 month ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... Delighted with this partnership! ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with them for several ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price Match offers a comparison of the price with OTA's and offers automatic criteria discount once they find OTA's starts undercutting ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the ...

See full review

Cluster General Manager

3 months ago

Verified

... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is very ...

See full review

Cluster General Manager

3 months ago

Verified

... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is very reasonably priced for what it offers. The ability to check parity with just a click has significantly improved ...

See full review

Director of Innovation

3 months ago

Verified

... We contacted THN to increase conversation rate. The results were and are still very good. ...

See full review

Director of Innovation

3 months ago

Verified

... We contacted THN to increase conversation rate. The results were and are still very good. ...

See full review

Distribution executive

3 months ago

Verified

... Facing disparities. ...

See full review

Direct Channel Website

3 months ago

Verified

... It is complicated to say because in general we are quite satisfied, there are details to improve but in general they do things very well. ...

See full review

Direct Channel Website

3 months ago

Verified

... It is complicated to say because in general we are quite satisfied, there are details to improve but in general they do things very well. ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s dynamic features allow us to showcase promotions and tailor messages in real-time based on guest behavior, resulting in higher conversion rates. The Price Comparison Widget has helped us offer the best rates directly on our site, boosting conversions. With A/B Testing, we’ve optimized offers effectively, and Advanced Targeting has enabled us to create tailored promotions for different guest segments, driving upsells and cross-sells. The Real-Time Insights THN provides are actionable, helping us refine strategies and stay competitive. Overall, THN has been invaluable in transforming our booking strategy and reducing OTA ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Transforming Our Hotel’s Direct Booking Strategy with The Hotels Network Tool ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s dynamic features allow us to showcase promotions and tailor messages in real-time based on guest behavior, resulting in higher conversion rates. The Price Comparison Widget has helped us offer the best rates directly on our site, boosting conversions. With A/B Testing, we’ve optimized ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s dynamic features allow us to showcase promotions and tailor messages in real-time based on guest behavior, resulting in higher conversion rates. The Price Comparison Widget has helped us offer the best rates directly on our site, boosting conversions. With A/B Testing, we’ve optimized offers effectively, and Advanced Targeting has enabled us to create tailored promotions for different guest segments, driving upsells and cross ...

See full review

Corporate Digital Marketing Service (Consultant)

3 months ago

Verified

... Transforming Our Hotel’s Direct Booking Strategy with The Hotels Network Tool ...

See full review

Cluster Manager E-Commerce & Distribution

3 months ago

Verified

... direct booking tools where we can personalize & tailor made message with specific market and the way to parity display Direct booking tools allow us to personalize and tailor messages for specific markets, ensuring a customized experience. They also provide options for parity display, enhancing visibility and user engagement. We can foreseen the demand ...

See full review

Sales & Revenue Manager

3 months ago

Verified

... "We started our journey with Hotels Network some time ago now, and the experience has been outstanding from start to finish. The product presentation was excellent—clear, thorough, and tailored to our needs. The contract process was refreshingly straightforward, with no unnecessary complications or burdens. What truly sets Hotel Network apart, though, is their fantastic team. They have been incredibly helpful and supportive in guiding us through the setup, ensuring that we had everything in place to construct the necessary parameters. We’re confident ...

See full review

COO

3 months ago

Verified

... - Quick- user-friendly - reliable - great customer service - minimize reliance on 3rd party OTAs - boost direct bookings ...

See full review

COO

3 months ago

Verified

... Can't think of anything, keep up the great work and keep evolving. Being leader in the market is tough and extremely competitive, that is why growth is a necessity. ...

See full review

E-commerce Manager

3 months ago

Verified

... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to optimize our website for maximum conversions ...

See full review

E-commerce Manager

3 months ago

Verified

... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to ...

See full review

E-commerce Manager

3 months ago

Verified

... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to optimize our website for maximum conversions. We've been able to identify and implement changes that have resulted in a noticeable uplift in our booking rates. Finally, the detailed analytics provided by THN have been invaluable in understanding our customers ...

See full review

E-commerce Manager

3 months ago

Verified

... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to optimize our website for maximum conversions. We've been able to identify and implement changes that have resulted in a noticeable uplift in our booking rates. Finally, the detailed analytics provided by THN have been invaluable in understanding our customers' behavior and optimizing our marketing strategies. We've been able to identify trends ...

See full review

eCommerce Consultant

3 months ago

Verified

... Helpful Solutions ...

See full review

Head of Digital Marketing

2 months ago

Verified

... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...

See full review

Head of Digital Marketing

2 months ago

Verified

... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create meaningful interactions and boost conversions. We're impressed ...

See full review

Digital Marketing Manager

2 months ago

Verified

... An intuitive tool to enhance your direct bookings ...

See full review

Head of Marketing

2 months ago

Verified

... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests throughout their journey • Assisted dramatically with hotel rate parity and allows us to check on a weekly basis to identify and resolve and discrepancy between OTA pricing and our website ...

See full review

Account Manager

2 months ago

Verified

... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...

See full review

Account Manager

2 months ago

Verified

... I am happy overall. but I am looking forward to Bench Direct having the reporting opportunities that will make it easy to integrate into either reports. ...

See full review

Account Manager

2 months ago

Verified

... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... While the platform is excellent, one area for improvement could be expanding the customization options even further than it already has. Having more advanced personalization features or additional ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more alternatives there are. The Hotels Network seems to have thought and prepared every possible scenario in advance. The technology they use helps us to prepare outstanding reports. We can now analyse the performance of our website and booking engine much better. In this way, we have the opportunity ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... In addition to meeting expectations in general, it is much more elegant to exceed them. I will discuss this further with our company representative in due course. #rate #parity #check #discrepancy ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... In addition to meeting expectations in general, it is much more elegant to exceed them. I will discuss this further with our company representative in due course. #rate #parity #check #discrepancy ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... In addition to meeting expectations in general, it is much more elegant to exceed them. I will discuss this further with our company representative in due course. #rate #parity #check #discrepancy ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify #resolve• Hide the discrepancies • More confident guests = repeaters ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify #resolve• Hide the discrepancies • More confident guests = repeat ...

See full review

E-Commerce Manager

2 months ago

Verified

... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. The intuitive dashboard offers clear insights and helps us track key metrics effectively. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The intuitive dashboard offers clear insights and helps us track key metrics effectively. Additionally, the ability to shape campaign strategies exactly as we want has been a major advantage for us. The data segmentation feature is so powerful that it guides our advertising ...

See full review

Marketing Coordinator

2 months ago

Verified

... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...

See full review

Marketing Coordinator

2 months ago

Verified

... I don't have as much time to work with THN as I would like, so I think a lot can be improved. ...

See full review

Marketing Coordinator

2 months ago

Verified

... I don't have as much time to work with THN as I would like, so I think a lot can be improved. ...

See full review

GM

2 months ago

Verified

... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...

See full review

GM

2 months ago

Verified

... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...

See full review

GM

2 months ago

Verified

... There is not much to be said to be improved, we are overall very happy with the hotels networks services. ...

See full review

Director of Marketing

2 months ago

Verified

... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live event in Barcelona, useful and inspiring. I came away with hundreds of ideas. A lot of these have now been picked up by my team and supported by the team at THN. We’ve recently demoed the new Chatbot and were very impressed with its capabilities. I have to say that one of the best ...

See full review

E-commerce

1 months ago

Verified

... From my experience and point of view, there are few things that could be improved. Perhaps the issue of billing and payments. ...

See full review

Director of Digital Marketing & Distribution, EMEA

1 months ago

Verified

... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the ...

See full review

Functionality

Developing

Hoteliers often praise The Hotels Network’s Hotel Rate Parity product for its robust functionality. The tool effectively helps maintain rate parity across various OTAs and the hotel's direct channels, which is critical for optimizing revenue and preventing potential losses from rate discrepancies. The product's automation features stand out, enabling efficient monitoring and flagging of disparities, which allows hotels to quickly address pricing issues. Furthermore, the system's insights and reporting capabilities provide actionable data that helps hoteliers make informed decisions. Users appreciate the completeness of the feature set, noting that it includes all necessary tools for rate comparison and management, making it an essential part of their pricing strategy. However, some users have identified areas for improvement, such as the need for more comprehensive tracking of loyalty program discounts offered by OTAs, which can sometimes lead to undetected rate disparities.

Sales

3 months ago

Verified

... This tool has helped me to maintain parity between our hotel's rates vs OTAs'. It helps us to keep track of all the OTAs who are bellow price. ...

See full review

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Sales

3 months ago

Verified

... This tool has helped me to maintain parity between our hotel's rates vs OTAs'. It helps us to keep track of all the OTAs who are bellow price. ...

See full review

Sales manager

3 months ago

Verified

... Great tool to enhance our website ...

See full review

Sales manager

3 months ago

Verified

... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...

See full review

Sales manager

3 months ago

Verified

... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...

See full review

Sales manager

3 months ago

Verified

... More templates and facilities to cary the size of each advertisement. However, all in all, the product is excellent and their team is very professional and friendly as well. ...

See full review

Sales manager

3 months ago

Verified

... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...

See full review

Sales manager

3 months ago

Verified

... More templates and facilities to cary the size of each advertisement. However, all in all, the product is excellent and their team is very professional and friendly as well. ...

See full review

Reservierungsmitarbeiterin

3 months ago

Verified

... At the moment we are satisfied and can therefore not specify anything here. Possibly If the online seminars could be announced earlier, that often comes too quickly for us. ...

See full review

Reservierungsmitarbeiterin

3 months ago

Verified

... At the moment we are satisfied and can therefore not specify anything here. Possibly If the online seminars could be announced earlier, that often comes too quickly for us. ...

See full review

Revenue Manager

3 months ago

Verified

... Our resort has been using The Hotels Network for a few years now and love the Direct Booking tools they offer such as the rate comparison on your booking engine so guests can see your direct website rates in comparison to the OTA sites which means less guests will leave your site to go rate shopping. Also they have tools for marketing ...

See full review

Revenue Manager

3 months ago

Verified

... Not much. The think we always look for when choosing products to use is those that innovate and don't stay stuck in their old ways. The Hotels Network continues to innovate with updated features and ...

See full review

Revenue Manager

3 months ago

Verified

... Our resort has been using The Hotels Network for a few years now and love the Direct Booking tools they offer such as the rate comparison on your booking engine so guests can see your direct website rates in comparison to the OTA sites which means less guests will leave your site to go rate shopping. Also they have tools for marketing tailored messages on both desktop and mobile/tablet depending on specific ...

See full review

content strategist

3 months ago

Verified

... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...

See full review

content strategist

3 months ago

Verified

... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...

See full review

content strategist

3 months ago

Verified

... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...

See full review

owner

4 months ago

Verified

... Over priced and useless ...

See full review

owner

4 months ago

Verified

... the only think that it was working and did what i was promised was the direct booking tool with personal widgets. but you can find similar tools for much cheaper ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... Easy to use and powerful audience targeting rule ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... Easy to use and powerful audience targeting rule ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... Currently, default theme for personalization tool will apply to all type of widgets, but we want to have default theme that allow to have different configuration for note and layer. ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... Easy to use and powerful audience targeting rule ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... Currently, default theme for personalization tool will apply to all type of widgets, but we want to have default theme that allow to have different configuration for note and layer. ...

See full review

Sales and marketing coordinator in internship

3 months ago

Verified

... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non ...

See full review

GM

3 months ago

Verified

... I like the professionalism and efficiency of every team member. The fact that you are also friendly rounds off the collaboration. The products are well thought out, targeted and are constantly being ...

See full review

GM

3 months ago

Verified

... I like the professionalism and efficiency of every team member. The fact that you are also friendly rounds off the collaboration. The products are well thought out, targeted and are constantly being ...

See full review

GM

3 months ago

Verified

... I like the professionalism and efficiency of every team member. The fact that you are also friendly rounds off the collaboration. The products are well thought out, targeted and are constantly being ...

See full review

Cluster General Manager

3 months ago

Verified

... The Hotels Network offers extensive personalization options, which can be overwhelming for some users. Although it is advertised as user-friendly with no coding required, the range of templates, ...

See full review

Cluster General Manager

3 months ago

Verified

... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is ...

See full review

Director E-Commerce

3 months ago

Verified

... Professional Direct Booking Tool with amazing opportunities ...

See full review

Regional Digital Marketing Manager

3 months ago

Verified

... An impressive tool loaded with features that helps personalise the brand's site and drive direct bookings. ...

See full review

Regional Digital Marketing Manager

3 months ago

Verified

... - Highly responsive -professional -team knows their product and are open to feedback on ways to improve the product or add additional features. ...

See full review

Regional Digital Marketing Manager

3 months ago

Verified

... An impressive tool loaded with features that helps personalise the brand's site and drive direct bookings. ...

See full review

Digital Marketing Manager

3 months ago

Verified

... Ten are always on hand with new and innovative ways to improve the guest experience, and from a direct booking point of view the messaging and guidance has been invaluable in directing guests to the best possible rates in the battle against OTAs. Nina is always on hand, for a call or and email, for any queries or fresh ideas that are performing ...

See full review

Digital Marketing Manager

3 months ago

Verified

... I don't think there's a lot to be improved, as all suggestions I have made or think could be made seem to already be in the works so it's exciting to see THN grow ahead of the curve, especially ...

See full review

Head of Tech

3 months ago

Verified

... I think the price match widget is a really good tool and it helps us control and navigate a complex distribution landscape. The price match widget is an excellent tool that significantly enhances our ...

See full review

General Manager

3 months ago

Verified

... The only thing I can think of would be more concrete proof of that bookings where made due to the THN implementations, Dashboard and tracking is excelent but maybe more proof a booking was made due ...

See full review

General Manager

3 months ago

Verified

... The improvements to our website which helps us get more direct bookings and the very professional way we work the the THN team ...

See full review

General Manager

3 months ago

Verified

... The improvements to our website which helps us get more direct bookings and the very professional way we work the the THN team ...

See full review

Distribution executive

3 months ago

Verified

... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...

See full review

Direct Channel Website

3 months ago

Verified

... Continuous development and enhancements and support when needed. Their continuous development of improvements to encourage direct sales and bookings as well as their support when needed. ...

See full review

Sales & Revenue Manager

3 months ago

Verified

... "We started our journey with Hotels Network some time ago now, and the experience has been outstanding from start to finish. The product presentation was excellent—clear, thorough, and tailored to ...

See full review

COO

3 months ago

Verified

... Can't think of anything, keep up the great work and keep evolving. Being leader in the market is tough and extremely competitive, that is why growth is a necessity. ...

See full review

E-commerce Manager

3 months ago

Verified

... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to ...

See full review

E-commerce Manager

3 months ago

Verified

... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to ...

See full review

Sales executive

3 months ago

Verified

... The bench direct insight report may contain inaccuracies in some part such as the rates or revenue sections and sometimes the system may experience delays. ...

See full review

Sales executive

3 months ago

Verified

... The bench direct insight report may contain inaccuracies in some part such as the rates or revenue sections and sometimes the system may experience delays. ...

See full review

Sales executive

3 months ago

Verified

... The bench direct insight report may contain inaccuracies in some part such as the rates or revenue sections and sometimes the system may experience delays. ...

See full review

Sales executive

3 months ago

Verified

... Direct Booking Tools ...

See full review

Group Revenue Mnaager

3 months ago

Verified

... The products work great for us and with new products and updates coming out all the time. I cannot think of anything right now that needs to be improved. ...

See full review

Group Revenue Mnaager

3 months ago

Verified

... The products work great for us and with new products and updates coming out all the time. I cannot think of anything right now that needs to be improved. ...

See full review

eCommerce Consultant

3 months ago

Verified

... The Hotel Rate parity and rate match. These solutions are very vital to hotel operations as they enable the hotel to maximize on its brand.com ...

See full review

Head of Digital Marketing

2 months ago

Verified

... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...

See full review

Head of Digital Marketing

2 months ago

Verified

... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...

See full review

Head of Digital Marketing

2 months ago

Verified

... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and feature ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Enhanced customization options for configuring screen responsiveness, such as mobile versus desktop setups would be appreciated for easier personalization set-up. ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create ...

See full review

Head of Marketing

2 months ago

Verified

... All in one market leading product ...

See full review

Head of Marketing

2 months ago

Verified

... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests throughout their journey • Assisted dramatically with hotel rate parity and allows us to check ...

See full review

Account Manager

2 months ago

Verified

... I am happy overall. but I am looking forward to Bench Direct having the reporting opportunities that will make it easy to integrate into either reports. ...

See full review

Account Manager

2 months ago

Verified

... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... Advising THN for business intelligence and analytics, direct booking tools and hotel rate parity issues to all hospitality professionals ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more alternatives there are. The Hotels Network seems to have thought and prepared every possible scenario in advance. The technology they use helps us to prepare outstanding reports. We can now analyse the performance ...

See full review

Digital Transformation Advisor & System Developer

2 months ago

Verified

... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar ...

See full review

eCommerce Manager

2 months ago

Verified

... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify #resolve• Hide ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print ...

See full review

eCommerce Manager

2 months ago

Verified

... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create ...

See full review

Digital Marketing Manager

2 months ago

Verified

... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...

See full review

Digital Marketing Manager

2 months ago

Verified

... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...

See full review

E-commerce Trainee

2 months ago

Verified

... The platform is very easy and intuitive to use and allows for very personalized pop-ups. Hotel rate disparity tools have been a great way to offer the best price vs our competitors and get more ...

See full review

E-Commerce Manager

2 months ago

Verified

... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. The intuitive dashboard offers clear insights and helps us track key metrics effectively. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The intuitive dashboard offers clear insights and helps us track key metrics effectively. Additionally, the ability to shape campaign strategies exactly as we want has been a major advantage for us. The data segmentation feature is so powerful ...

See full review

Sales manager

2 months ago

Verified

... The tool has helped us analyze the market, with very helpful reports. Direct bookings were increased. Also, it was very important on tracking parity issues. Finally, it allowed us to make campaigns ...

See full review

Marketing Coordinator

2 months ago

Verified

... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...

See full review

Marketing Coordinator

2 months ago

Verified

... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...

See full review

Marketing Coordinator

2 months ago

Verified

... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...

See full review

Revenue Manager

2 months ago

Verified

... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can ...

See full review

Revenue Manager

2 months ago

Verified

... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can ...

See full review

Revenue Manager

2 months ago

Verified

... As a suggestion, I would like to be able to group widgets by categories, for example "Black Friday Campaing" or "Valentine's Say". ...

See full review

Revenue Manager

2 months ago

Verified

... As a suggestion, I would like to be able to group widgets by categories, for example "Black Friday Campaing" or "Valentine's Say". ...

See full review

Revenue Manager

2 months ago

Verified

... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can ...

See full review

Director of Marketing

2 months ago

Verified

... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live event in Barcelona, useful and inspiring. I came away with hundreds of ideas. A lot of these have now been picked up by my team and supported by the team at THN. We’ve recently demoed the new ...

See full review

Director of Marketing

2 months ago

Verified

... Great tech and great team! ...

See full review

Gerente de marketing

1 months ago

Verified

... I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location. ...

See full review

Gerente de marketing

1 months ago

Verified

... I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location. ...

See full review

Gerente de marketing

1 months ago

Verified

... Use small videos in messages or call to actions to callers so they can contact my call center or choose to call or go directly to the Booking engine ...

See full review

Gerente de marketing

1 months ago

Verified

... Excellent tool to interact ...

See full review

Gerente de marketing

1 months ago

Verified

... Use small videos in messages or call to actions to callers so they can contact my call center or choose to call or go directly to the Booking engine ...

See full review

E-commerce

1 months ago

Verified

... From my experience and point of view, there are few things that could be improved. Perhaps the issue of billing and payments. ...

See full review

Marketing

1 months ago

Verified

... The price comparison features, the OTA dashboard which give us an idea of the discrepancy and practising in terms of price in the OTA's. ...

See full review

Director of Digital Marketing & Distribution, EMEA

1 months ago

Verified

... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the ...

See full review

Director of Digital Marketing & Distribution, EMEA

1 months ago

Verified

... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the possibilities are endless, and the impact on our direct bookings has been undeniable. What truly sets THN apart is its commitment to constant innovation. New features roll out regularly, keeping us ahead of the curve in a highly competitive industry. The free benchmarking tool from The Hotels Network is outstanding! It’s an invaluable resource for tracking ...

See full review

User Interface

Intuitive

Hoteliers often find The Hotels Network's user interface to be user-friendly and easy to navigate, allowing menus and features to be found with little effort. They appreciate the modern and visually appealing design, which enhances their experience. The interface is noted for its responsiveness, with quick loading times and minimal lag, making it efficient for users. Customizability is highlighted, allowing hoteliers to personalize dashboards and widgets to suit their needs. The clarity of information is well-regarded, as data, graphs, and key details are presented in a clear and accessible manner. While the interface is generally intuitive, some users suggest that slight improvements could be made to maximize usability for first-time users. Additionally, the platform performs well on mobile devices, ensuring compatibility and convenience for users who require access on-the-go. Overall, the user interface plays a significant role in elevating the user experience, combining ease of use with aesthetic design and functional efficiency.

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Sales

3 months ago

Verified

... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...

See full review

Reservierungsmitarbeiterin

3 months ago

Verified

... The great and fast support and the easy handling of the system (it's almost self-explanatory) If questions arise, help is given immediately ...

See full review

content strategist

3 months ago

Verified

... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...

See full review

owner

4 months ago

Verified

... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... Currently, default theme for personalization tool will apply to all type of widgets, but we want to have default theme that allow to have different configuration for note and layer. ...

See full review

Senior Ecommerce Manager

3 months ago

Verified

... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the ...

See full review

Director of Revenue and eCommerce

3 months ago

Verified

... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key message ...

See full review

Cluster General Manager

3 months ago

Verified

... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is ...

See full review

Digital Marketing Manager

3 months ago

Verified

... I don't think there's a lot to be improved, as all suggestions I have made or think could be made seem to already be in the works so it's exciting to see THN grow ahead of the curve, especially ...

See full review

General Manager

3 months ago

Verified

... The only thing I can think of would be more concrete proof of that bookings where made due to the THN implementations, Dashboard and tracking is excelent but maybe more proof a booking was made due ...

See full review

General Manager

3 months ago

Verified

... The only thing I can think of would be more concrete proof of that bookings where made due to the THN implementations, Dashboard and tracking is excelent but maybe more proof a booking was made due ...

See full review

Distribution executive

3 months ago

Verified

... When detecting a disparity it would be great to have real-time screenshots both of our company and of the OTAs. ...

See full review

Cluster Manager E-Commerce & Distribution

3 months ago

Verified

... direct booking tools where we can personalize & tailor made message with specific market and the way to parity display Direct booking tools allow us to personalize and tailor messages for specific ...

See full review

Cluster Manager E-Commerce & Distribution

3 months ago

Verified

... A display speed, sometime found a delayed response. Display speed can sometimes experience delays, resulting in a lagged response that affects user interaction and overall experience, particularly ...

See full review

Sales & Revenue Manager

3 months ago

Verified

... While the overall experience has been fantastic, a bit more customization in the onboarding documentation could enhance the process even further. However, the team's support more than made up for it. ...

See full review

Group Revenue Mnaager

3 months ago

Verified

... Nina Jiménez is amazing! So easy to reach out too and supports us with our business objectives and breaks town the "techy" side to allow everyone to understand. ...

See full review

Head of Digital Marketing

2 months ago

Verified

... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...

See full review

Head of Digital Marketing

2 months ago

Verified

... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Enhanced customization options for configuring screen responsiveness, such as mobile versus desktop setups would be appreciated for easier personalization set-up. ...

See full review

Digital Marketing Manager

2 months ago

Verified

... Enhanced customization options for configuring screen responsiveness, such as mobile versus desktop setups would be appreciated for easier personalization set-up. ...

See full review

Senior Marketing and Communications Executive

2 months ago

Verified

... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ease make it simple to implement updates and optimize the guest experience ...

See full review

Revenue Manager

2 months ago

Verified

... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can we improve. And it is easy ...

See full review

GM

2 months ago

Verified

... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...

See full review

Director of Digital Marketing & Distribution, EMEA

1 months ago

Verified

... One area for potential enhancement would be the ability to showcase multiple offers in a carousel format. This feature could further elevate user engagement by allowing guests to explore a variety of ...

See full review

Director of Digital Marketing & Distribution, EMEA

1 months ago

Verified

... One area for potential enhancement would be the ability to showcase multiple offers in a carousel format. This feature could further elevate user engagement by allowing guests to explore a variety of ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Rate Parity and Comparison
Potential for Innovation
Support Responsiveness
Direct Booking Tools
Personalization and Engagement
A/B Testing and Analytics
Integration Capabilities
Real-Time Insights
Customization Challenges

Partners Most Frequently Mention

Ease of Use
Personalization
Conversion Tools
Innovative Solutions
Integration Capabilities
Predictive Personalization
BenchDirect™
Advanced Targeting
Cookieless Tracking
Critical/Negative Characteristics

What Types of Hotels The Hotels Network is Popular For

Size

133 | Large (75-199 room)

73 | Medium (25-74 room)

11 | Small (10-24 room)

123 | X-Large (200+ room)

4 | X-Small (1-9 room)

Country

34 | Mexico

24 | Sweden

22 | United States of America

20 | Spain

20 | United Kingdom

19 | France

14 | Germany

11 | Thailand

11 | Austria

10 | Switzerland

10 | Greece

10 | United Arab Emirates

9 | Portugal

7 | Singapore

7 | Canada

7 | Turkey

6 | Ireland

6 | Malaysia

6 | Colombia

5 | Norway

4 | Denmark

3 | Australia

3 | Maldives

3 | South Africa

3 | Morocco

2 | Indonesia

2 | Poland

2 | Hungary

2 | Vietnam

2 | Sri Lanka

2 | India

2 | Barbados

2 | Philippines

2 | Italy

2 | Egypt

1 | Ukraine

1 | Qatar

1 | Seychelles

1 | Ghana

1 | Mauritius

1 | Andorra

1 | Taiwan

1 | Laos

1 | Argentina

1 | Tunisia

1 | Uruguay

1 | Kenya

1 | Costa Rica

1 | Nepal

1 | Peru

1 | Romania

Type

96 | Bed & Breakfast & Inns

155 | Boutiques

102 | Branded Hotels

7 | Casinos

110 | City Center Hotels

89 | Airport/Conference Hotels

24 | Extended Stay & Serviced Apartments

13 | Hostels

57 | Limited Service & Budget Hotels

163 | Luxury Hotels

3 | Motels

143 | Resorts

6 | RV Parks & Campgrounds

20 | Vacation Rentals & Villas

Region

63 | North America

161 | Europe

40 | Asia Pacific

3 | Oceania

20 | Middle East

10 | South America

2 | Central America

11 | Africa

Category

310 | Direct Booking Tools

165 | Business Intelligence

166 | Hotel Rate Parity

What is The Hotels Network?

Founded in 2015 | Headquarters in San Francisco | 170 employees
The Hotels Network (Parity Management) is a rate parity management tool designed for hoteliers aiming to optimize their direct bookings and enhance revenue. This platform offers comprehensive rate parity insights, allowing users to monitor and identify price disparities across various online travel agencies (OTAs) and metasearch engines. Its distinctive features include advanced rate parity checks, providing real-time data down to the exact user search query. This enables hoteliers to make informed revenue management decisions and ensure their rates are competitive. Additionally, the tool empowers hotels to display price match offers directly to potential guests when discrepancies are detected, ultimately driving direct bookings. Seamless integration and sophisticated analytics further aid in refining marketing strategies, making it an invaluable asset for any hotelier focused on maximizing direct sales and maintaining rate integrity.

View website

Capabilities

Price Parity Benchmarking

Price Match

Price Comparison

Features

Other

0/4 features

Available Add-ons & Modules

Real-Time Search Ensuring 100% Accuracy

Hotel Rate Parity
With a simple yet powerful solution, visitors will be sure you are offering the best available rate compared to OTAs and other websites. You can also showcase any additional benefits of booking direct, such as a welcome drink or late check-out.

INCLUDED

The Hotels Network Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, The Hotels Network (Parity Management) is the #3 most trending product in the Hotel Rate Parity category (out of 11) and the #90 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

The Hotels Network has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted The Hotels Network as the #2 Hotel Rate Parity provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
95 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

The Hotels Network Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

The Hotels Network Average The Hotels Network

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

4

Success Stories

6

References

16

Featured Customers

More Products by The Hotels Network

https://ucarecdn.com/d0efaa45-918f-45e6-847f-b692db7c5a3e/
https://ucarecdn.com/3e1c94da-f116-4fce-9601-dae899de3ee1/-/crop/1015x635/37,0/-/preview/
https://ucarecdn.com/bbdb8c21-28fa-49c0-bbe1-d342ee2f33a8/-/crop/665x415/0,46/-/preview/

The Hotels Network Reviews

Hotelier Rating

Excellent
297
Very Good
40
Average
7
Poor
0
Terrible
1

Property Size

  • X-Small (4)
  • Small (11)
  • Medium (73)
  • Large (133)
  • X-Large (123)

Country

  • Mexico
    Mexico
    (34)
  • Sweden
    Sweden
    (24)
  • United States of America
    United States of America
    (22)
  • Spain
    Spain
    (20)
  • United Kingdom
    United Kingdom
    (20)
  • France
    France
    (19)
  • Germany
    Germany
    (14)
  • Thailand
    Thailand
    (11)
  • Austria
    Austria
    (11)
  • Switzerland
    Switzerland
    (10)
  • Greece
    Greece
    (10)
  • United Arab Emirates
    United Arab Emirates
    (10)
  • Portugal
    Portugal
    (9)
  • Singapore
    Singapore
    (7)
  • Canada
    Canada
    (7)
  • Turkey
    Turkey
    (7)
  • Ireland
    Ireland
    (6)
  • Malaysia
    Malaysia
    (6)
  • Colombia
    Colombia
    (6)
  • Norway
    Norway
    (5)
  • Denmark
    Denmark
    (4)
  • Australia
    Australia
    (3)
  • Maldives
    Maldives
    (3)
  • South Africa
    South Africa
    (3)
  • Morocco
    Morocco
    (3)
  • Indonesia
    Indonesia
    (2)
  • Poland
    Poland
    (2)
  • Hungary
    Hungary
    (2)
  • Vietnam
    Vietnam
    (2)
  • Sri Lanka
    Sri Lanka
    (2)
  • India
    India
    (2)
  • Barbados
    Barbados
    (2)
  • Philippines
    Philippines
    (2)
  • Italy
    Italy
    (2)
  • Egypt
    Egypt
    (2)
  • Ukraine
    Ukraine
    (1)
  • Qatar
    Qatar
    (1)
  • Seychelles
    Seychelles
    (1)
  • Ghana
    Ghana
    (1)
  • Mauritius
    Mauritius
    (1)
  • Andorra
    Andorra
    (1)
  • Taiwan
    Taiwan
    (1)
  • Laos
    Laos
    (1)
  • Argentina
    Argentina
    (1)
  • Tunisia
    Tunisia
    (1)
  • Uruguay
    Uruguay
    (1)
  • Kenya
    Kenya
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Nepal
    Nepal
    (1)
  • Peru
    Peru
    (1)
  • Romania
    Romania
    (1)

Region

  • North America
    North America
    (63)
  • Europe
    Europe
    (161)
  • Asia Pacific
    Asia Pacific
    (40)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (20)
  • South America
    South America
    (10)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (11)

Hoteliers say

Hoteliers like THN for its advanced personalization and rate parity tools, which significantly boost direct bookings and enhance website engagement. Its A/B testing and analytics are key in refining marketing strategies and improving guest experience, while the rate comparison widget ensures guests see competitive rates, reducing OTA reliance. Despite some areas for potential expansion, such as deeper social media integration and enhanced onboarding documentation, THN is a robust tool for optimizing revenue and decreasing costs.

AI-generated from the text of customer reviews

Rate Parity and Comparison
Potential for Innovation
Support Responsiveness
Direct Booking Tools
Personalization and Engagement
A/B Testing and Analytics
Integration Capabilities
Real-Time Insights
Customization Challenges
10

Simplicity with some extreme sophistication for driving direct bookings. A game-changer for our book direct strategies!

Director of Digital Marketing & Distribution, EMEA from 75-99 room Boutique in Edinburgh (United Kingdom)

Verified
1 months ago
The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the possibilities are endless, and the impact on our direct bookings has been undeniable. What truly sets THN apart is its commitment to constant innovation. New...
Country United Kingdom
Director of Digital Marketing & Distribution, EMEA
Large Hotel
9

Review

E-commerce Representative from 200 to 499 room Boutique in Muratpasa (Turkey)

Verified
1 months ago
They have relevant and helpful employees. In that reason you can ask and do anything that you want. Also they have user friendly interface.
Country Turkey
E-commerce Representative
X-Large Hotel
10

They have an incredible Dashboard, where we can analyse the results, for better forecast

Marketing from 200 to 499 room City Center Hotel in Lisbon (Portugal)

Verified
1 months ago
The price comparison features, the OTA dashboard which give us an idea of the discrepancy and practising in terms of price in the OTA's.
Country Portugal
Marketing
X-Large Hotel
10

Excellent Customer Support

Senior Web Developer from 100 to 199 room Bed & Breakfast & Inn in Wyboston (United Kingdom)

Verified
1 months ago
Nina, our Customer Success Specialist has been outstanding!She provides valuable insights to make sure we're getting the most out of the platform, and is always quick to resolve any queries we may have.
Country United Kingdom
Senior Web Developer
Large Hotel
10

Very good tool

E-commerce from 100 to 199 room Limited Service & Budget Hotel in Cancun (Mexico)

Verified
1 months ago
The tool is very easy to use. The entire team provides excellent customer service. It helps with decision making.
Country Mexico
E-commerce
Large Hotel
10

Excellent tool to interact

Gerente de marketing from 200 to 499 room Bed & Breakfast & Inn in Puerto Vallarta (Mexico)

Verified
1 months ago
I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location.
Country Mexico
Gerente de marketing
X-Large Hotel
10

Great tech and great team!

Director of Marketing from 100 to 199 room Bed & Breakfast & Inn in Wyboston (United Kingdom)

Verified
2 months ago
The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live event in Barcelona, useful and inspiring. I came away with hundreds of ideas. A lot of these have now been picked up by my team and supported...
Country United Kingdom
Director of Marketing
Large Hotel
10

Easy to use

CCO from 500+ room Resort in Roma (Italy)

Verified
2 months ago
The tools are really easy to use and above all, very helpful with the day by day work, all the team gives a big support for any issue. i would definately recommend
Country Italy
CCO
X-Large Hotel
10

Great Tool for your Direct bookings

GM from 75-99 room City Center Hotel in Lucerne (Switzerland)

Verified
2 months ago
THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing.
Country Switzerland
GM
Large Hotel
10

Essential

Revenue Manager from 200 to 499 room Branded Hotel in Granada (Spain)

Verified
2 months ago
THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can we improve. And it is easy-peasy.
Country Spain
Revenue Manager
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 17

Expert Q&A and Partner Recommendations

Submit Recommendation

Partners say

Industry experts recommend The Hotels Network (THN) for its unique ability to utilize advanced personalization and predictive algorithms tailored specifically for the hospitality industry. THN offers innovative features like BenchDirect™ for benchmarking, easy integration of tools, and cookieless tracking, significantly increasing direct bookings and average daily rates (ADR). The platform is praised for providing detailed data insights, seamless user experiences, and exceptional customer support, setting it apart from other market solutions.

AI-generated from the text of customer reviews

Ease of Use
Personalization
Conversion Tools
Innovative Solutions
Integration Capabilities
Predictive Personalization
BenchDirect™
Advanced Targeting
Cookieless Tracking
Critical/Negative Characteristics
Question:

What does this product or service do well?

Answer:

The Benchdirect -Product catered to hospitality industry specifically, -Analyse 100% of the website traffic -Compare hotel’s website performance to the market and competition -Make better-informed decisions thanks to the real-time actionable insights -30+ Direct Booking Metrics An extensive range of key metrics related to: -Website and booking engine traffic -Rates and disparities -User profile and behavior -Future demand -Bookings and pickup Rate Parity -Real-time search: the only way to ensure OTA prices are always up-to-date -Dynamically display the relevant OTAs in each local market -Understands any tax configuration, no matter how the hotel or OTA display their prices -Hide/display OTAs when there is a price disparity -Display prices in any currency, in 29 languages

Question:

What differentiates this product or service from the competition?

Answer:

For Bench direct the tools are free and hotels can spot weak spots and see where they are losing revenue. They can also uncover opportunities to grow. For rate parity, it can show personalized perks and value-added services for each hotel. It can differentiate between new and loyal customers as well as track OTA price disparites among other things.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Leverage The Hotels Network to its full potential by focusing on its real-time insights and benchmarking tools. Use these features to understand your website performance, stay competitive, and personalize guest experiences. Ensure your team is trained to interpret the 30+ metrics provided, as these will guide smarter pricing, marketing, and operational decisions to maximize direct bookings.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 27 recommend
Recommended by
RecommendationAvatar
Jaime Rivera Partner Manager @ Mews
RecommendationAvatar
Paula Carreirão Senior PR & Partner Marketing Specialist @ Cloudbeds
RecommendationAvatar
DeNea Hynes Digital Marketing Manager @ Premiere Advisory Group
RecommendationAvatar
Kajsa Johansson Global Partner Manager @ Atomize
RecommendationAvatar
John Lingos-Webb VP, Global Partnerships & Alliances @ Duetto
RecommendationAvatar
Jaime Rivera Partner Manager @ Mews
RecommendationAvatar
Paula Carreirão Senior PR & Partner Marketing Specialist @ Cloudbeds
RecommendationAvatar
DeNea Hynes Digital Marketing Manager @ Premiere Advisory Group
RecommendationAvatar
Kajsa Johansson Global Partner Manager @ Atomize
RecommendationAvatar
John Lingos-Webb VP, Global Partnerships & Alliances @ Duetto
RecommendationAvatar
Bernadette Mari Associate Director, Global Meetings & Events @ Duetto
RecommendationAvatar
Yang Li Business Development Manager @ Lighthouse
RecommendationAvatar
Olga Tolle-Rodrigues Director, Global Alliances @ IDeaS Revenue Solutions
RecommendationAvatar
MAtthias Heel Director of Hospitality Solution @ Duetto
RecommendationAvatar
Damien Cazabonne Senior Strategic Partnership Manager @ Mews
RecommendationAvatar
Rosa Lopez Director of Partnerships @ SiteMinder
RecommendationAvatar
Wojciech Krawczak Owner @ WeBeeline
RecommendationAvatar
Peter Cooke Sales Manager @ Net Affinity
RecommendationAvatar
David Byrne Sales Director @ AskSuite
RecommendationAvatar
Don Cronin Director of Product @ Bookassist
RecommendationAvatar
Werner Meyer VP Partnerships @ Busy Rooms
RecommendationAvatar
Catt McLeod Director of Strategic Partnerships @ HotelREZ Hotels & Resorts
RecommendationAvatar
Alexander Galarraga Lead Strategist @ Booking Success
RecommendationAvatar
Cristina Hernandez Chief Brand Partneships Officer @ Hotelverse
RecommendationAvatar
David Ezquerro Chief Revenue Officer @ PUSHTech
RecommendationAvatar
Whitney Mulaj VP of Partner Success @ The Guestbook
RecommendationAvatar
Joao Freitas Director of Growth & Partnerships @ Host Hotel Systems
RecommendationAvatar
John Lingos-Webb Global Partnerships & Alliances @ Duetto
RecommendationAvatar
Pelle Schopenhouer Partnerships Coordinator @ Revinate
RecommendationAvatar
Gemma Lacey Director of Digital Strategy @ Wallop
RecommendationAvatar
James Bishop VP, Ecosystem and Strategic Partnerships @ SiteMinder
RecommendationAvatar
Mark Oliver VP, Business Development @ GCommerce
RecommendationAvatar
Chris Jackson Principal & Chief Evangelist @ GCommerce Solutions
RecommendationAvatar
Josh Beckwith Managing Director @ Sojern
RecommendationAvatar
Annika Ylem Co-founder @ GuestJoy
Are you a consultant or vendor that recommends The Hotels Network? Leave a recommendation

News

logo

The Hotels Network

1 month ago

Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings

post image
logo

The Hotels Network

2 months ago

The Hotels Network and Cloudbeds Partner to Enhance Direct Channel Bookings for Hoteliers

post image
logo

The Hotels Network

2 months ago

How Silken Hotels Leveraged Machine Learning to Boost Direct Bookings & ADR

post image
logo

The Hotels Network

3 months ago

The Hotels Network Launches Loyalty Lite: Seamless Guest Login for Personalized Booking Experiences

post image
logo

The Hotels Network

3 months ago

The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security

post image
logo

The Hotels Network

3 months ago

Boosting Direct Booking Conversions by 34%: Metro Hotel Marlow Sydney Central’s Strategy

post image
logo

The Hotels Network

4 months ago

4 Effective Strategies to Address Price Disparities and Increase Direct Bookings

post image
logo

The Hotels Network

5 months ago

The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels

post image
logo

The Hotels Network

6 months ago

Pestana Hotel Group Sees a 61% Conversion Uplift with The Hotels Network’s Personalization Tools

post image
logo

The Hotels Network

7 months ago

The Hotels Network Unveils New Dynamic Targeting Rules, Elevating Website Personalization to the Next Level

post image
logo

The Hotels Network

10 months ago

The Hotels Network Unveils Industry-First Cookieless Personalization Suite

post image
logo

The Hotels Network

10 months ago

The Hotels Network Expands Client Base Through LiveRate Acquisition

post image
logo

The Hotels Network

10 months ago

AI and Hospitality: What's in store for the hotel industry in 2024

post image
logo

The Hotels Network

11 months ago

The Hotels Network Is Redefining Direct Channel Traffic Acquisition With Predictive Audiences

post image
logo

The Hotels Network

1 year ago

The Hotels Network Secures Consecutive Win as Best Direct Booking Tool in 2024 HotelTechAwards

post image
logo

The Hotels Network

1 year ago

THN Unveils Exclusive Direct Channel Advent Calendar for Hotel Marketers

post image
logo

The Hotels Network

1 year ago

Black Friday 2023: Direct Channel Campaigns Boost Hotel Website Conversions by 43%

post image
logo

The Hotels Network

1 year ago

Tackling Price Disparities on Your Hotel’s Website

post image
logo

The Hotels Network

1 year ago

The Hotels Network Empowering Hoteliers with Time-Saving Marketing Message Templates

post image
logo

The Hotels Network

1 year ago

How A/B Testing Can Elevate Your Hotel's Direct Channel

post image
logo

The Hotels Network

1 year ago

The Hotels Network Unveils SafeDirect, Travel Assistance Insurance to Boost Direct Bookings for Hoteliers

post image
logo

The Hotels Network

1 year ago

Disruption, Innovation, and Evolution for Hotel Marketing in 2023

post image
logo

The Hotels Network

1 year ago

The Superpowers You Need to Optimize Your Direct Channel Strategy

post image
logo

The Hotels Network

1 year ago

The Hotels Network Unveils New AI Assistant Leveraging ChatGPT

post image
logo

The Hotels Network

1 year ago

The Hotels Network Integrates with Every CRM via API to Boost Hotel Direct Channel Performance

post image
logo

The Hotels Network

1 year ago

DerbySoft and The Hotels Network Launch Partnership During ITB Berlin to Boost Hotel Direct Channel Performance

post image
logo

The Hotels Network

1 year ago

SLH Selects The Hotels Network to Boost Brand Channel Conversion

post image
logo

The Hotels Network

1 year ago

The Hotels Network is Reinventing Personalization

post image
logo

The Hotels Network

2 years ago

The Hotels Network Named Best Direct Booking Tool in the 2023 HotelTechAwards

post image
logo

The Hotels Network

2 years ago

Hotel Benchmarking: Here's What You Need to Know

post image
logo

The Hotels Network

2 years ago

The Ultimate Hotel Benchmarking Checklist

post image
logo

The Hotels Network

2 years ago

Top 50 Women in Travel Celebrated With Collection of Personalized NFTs

post image
logo

The Hotels Network

2 years ago

How Parkhotel Adler Achieved a 20% Conversion Rate on Guests they Almost Lost

post image
logo

The Hotels Network

2 years ago

Club Quarters' Winning Strategy to Boost Direct Reservations

post image
logo

The Hotels Network

2 years ago

10 Direct Channel KPIs Every Hotelier Needs to Know

post image
logo

The Hotels Network

2 years ago

The Hotels Network Takes Hotel Benchmarking to the Next Level with BenchDirect Pro Editions

post image

The Hotels Network Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations

Support

Verified Support

The Hotels Network has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .