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The Hotels Network (Parity Management)
4.7 (166 REVIEWS)
Jaime, Paula, DeNea + 27 more experts recommend The Hotels Network
Read RecommendationsRanked 2 (out of 11) in Hotel Rate Parity
Hoteliers voted The Hotels Network as the #2 Hotel Rate Parity provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldKeep track of price disparities and your hotel's competitiveness
95% recommended by 318 hotels
One & Only, Minor Hotels, Frasers Hospitality & 315 others
Bell - AI powered product analyst
I analyzed all of The Hotels Network’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like THN for its advanced personalization and rate parity tools, which significantly boost direct bookings and enhance website engagement. Its A/B testing and analytics are key in refining marketing strategies and improving guest experience, while the rate comparison widget ensures guests see competitive rates, reducing OTA reliance. Despite some areas for potential expansion, such as deeper social media integration and enhanced onboarding documentation, THN is a robust tool for optimizing revenue and decreasing costs.
One & Only, Minor Hotels, Frasers Hospitality & 315 others
Read their reviewsSupport
Supportive
Hoteliers often praise The Hotels Network for its customer support. Users consistently note the availability and accessibility of support staff through various channels such as chat, phone, and email. The responsiveness of the support team is frequently highlighted, with many users appreciating the prompt resolution of issues. The expertise of the support staff is also commended, as they are seen as knowledgeable and effective in addressing user queries and concerns. Additionally, onboarding assistance is mentioned positively, with support facilitating the setup and training for new users. The availability of helpful resources, such as FAQs, tutorials, and documentation, is another aspect that users appreciate, aiding them in understanding and utilizing the platform effectively. Overall, customer support is regarded as a strong point of The Hotels Network, contributing to a positive user experience.
Global VP, Revenue Optimization
2 months ago
Verified
... Good ROI, Price and Support ...
See full reviewGlobal VP, Revenue Optimization
2 months ago
Verified
... We have a clear ROI for a product that was easy to implement, and the best part is they are so responsive and focused. This is a great partnership we have with THN. ...
See full reviewSales manager
3 months ago
Verified
... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...
See full reviewReservierungsmitarbeiterin
3 months ago
Verified
... The great and fast support and the easy handling of the system (it's almost self-explanatory) If questions arise, help is given immediately ...
See full reviewReservierungsmitarbeiterin
3 months ago
Verified
... The great and fast support and the easy handling of the system (it's almost self-explanatory) If questions arise, help is given immediately ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The customer support is direct, fast ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The customer support is direct ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... I have nothing in particular to suggest, if I need help The Hotel Network is always quick to respond ! ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Parity check should be provided the link those websites are undercutting in order to measure and fix rates disparity to avoid it happen again and again. ...
See full reviewCluster General Manager
3 months ago
Verified
... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is ...
See full reviewRevenue Manager
3 months ago
Verified
... I think THN BenchDirect needs a little more TLC to continue being a useful tool for hoteliers. ...
See full reviewRevenue Manager
3 months ago
Verified
... I think THN BenchDirect needs a little more TLC to continue being a useful tool for hoteliers. ...
See full reviewRevenue Manager
3 months ago
Verified
... I think THN BenchDirect needs a little more TLC to continue being a useful tool for hoteliers. ...
See full reviewDirector of Innovation
3 months ago
Verified
... We contacted THN to increase conversation rate. The results were and are still very good. ...
See full reviewDigital Marketing Manager
3 months ago
Verified
... Ten are always on hand with new and innovative ways to improve the guest experience, and from a direct booking point of view the messaging and guidance has been invaluable in directing guests to the best possible rates in the battle against OTAs. Nina is always on hand, for a call or and email, for any queries ...
See full reviewDigital Marketing Manager
3 months ago
Verified
... Ten are always on hand with new and innovative ways to improve the guest experience, and from a direct booking point of view the messaging and guidance has been invaluable in directing guests to the best possible rates in the battle against OTAs. Nina is always on hand, for a call or and email, for any queries or fresh ideas that are performing well throughout the industry ...
See full reviewHead of Tech
3 months ago
Verified
... I think the price match widget is a really good tool and it helps us control and navigate a complex distribution landscape. The price match widget is an excellent tool that significantly enhances our ...
See full reviewHead of Tech
3 months ago
Verified
... It could be made simpler for the hotel guest and with improved connectivity to booking engines to avoid complicated backend setups for hotels. ...
See full reviewDistribution executive
3 months ago
Verified
... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...
See full reviewDistribution executive
3 months ago
Verified
... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...
See full reviewDirect Channel Website
3 months ago
Verified
... Continuous development and enhancements and support when needed. Their continuous development of improvements to encourage direct sales and bookings as well as their support when needed. ...
See full reviewDirect Channel Website
3 months ago
Verified
... Continuous development and enhancements and support when needed. Their continuous development of improvements to encourage direct sales and bookings as well as their support when needed. ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s ...
See full revieweCommerce Consultant
3 months ago
Verified
... I believe the current solution works for me. Maybe if I had a vision board on what the company is working on currently, I would make a few contributions but this is an amazing experience so far. ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... Supportive, always available, expert, problem-solver, friendly, this is the THN team! ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create meaningful interactions and boost conversions. We're impressed with the impact it's had on our direct booking strategy. Also appreciate ...
See full reviewAccount Manager
2 months ago
Verified
... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... While the platform is excellent, one area for improvement could be expanding the customization options even further than it already has. Having more advanced personalization features or additional ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...
See full reviewE-Commerce Manager
2 months ago
Verified
... It would be great to see more AI-powered products in the future to further enhance functionality and efficiency It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey, with examples and case studies to showcase these capabilities. "It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey, particularly in Antalya, where awareness of direct sales has significantly increased recently. It's important to bring these kinds of technologies into focus in this region. It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey, particularly in Antalya, where awareness of direct sales has significantly increased recently. It's important to bring these kinds of technologies into focus in this region. We also recommend opening an office ...
See full reviewE-Commerce Manager
2 months ago
Verified
... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve ...
See full reviewE-Commerce Manager
2 months ago
Verified
... It would be great to see more AI-powered products in the future to further enhance functionality and efficiency It would be great to see more AI-powered products in the future to further enhance functionality and efficiency. Additionally, we would love to see events organized in Turkey ...
See full reviewGM
2 months ago
Verified
... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...
See full reviewDirector of Marketing
2 months ago
Verified
... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live ...
See full reviewDirector of Marketing
2 months ago
Verified
... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live ...
See full reviewGerente de marketing
1 months ago
Verified
... I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location. ...
See full reviewAutomation
Streamlined
Hoteliers often discuss the automation capabilities of The Hotels Network’s Hotel Rate Parity product as a significant advantage. The platform effectively automates the detection and resolution of rate discrepancies, which streamlines operations and enhances decision-making. Automation tools within the product help in creating alerts for potential issues, such as disparities in pricing and availability across booking sites, thereby facilitating quicker resolutions. Users report that these features notably decrease the need for manual tracking and interventions, ultimately leading to increased operational efficiency. By automating routine and complex tasks, the system allows hoteliers to focus on strategic initiatives rather than getting bogged down by repetitive processes.
Global VP, Revenue Optimization
2 months ago
Verified
... We have a clear ROI for a product that was easy to implement, and the best part is they are so responsive and focused. This is a great partnership we have with THN. ...
See full reviewGlobal VP, Revenue Optimization
2 months ago
Verified
... I think having a portal that has all their different products where we could simply select one, add the content and then do a virtual proofing and launch would be great. Right now we have to ...
See full reviewGlobal VP, Revenue Optimization
2 months ago
Verified
... I think having a portal that has all their different products where we could simply select one, add the content and then do a virtual proofing and launch would be great. Right now we have to coordinate on a more manual ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price Match offers a comparison of the price with OTA's and offers automatic ...
See full reviewSales & Revenue Manager
3 months ago
Verified
... "We started our journey with Hotels Network some time ago now, and the experience has been outstanding from start to finish. The product presentation was excellent—clear, thorough, and tailored to our needs. The contract ...
See full reviewE-commerce Manager
3 months ago
Verified
... I think about the expanded social media integration. By deepening the integration with social media platforms could allow hotels to better leverage social media marketing and engage with guests ...
See full reviewHead of Marketing
2 months ago
Verified
... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails ...
See full reviewE-Commerce Manager
2 months ago
Verified
... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting ...
See full reviewSales manager
2 months ago
Verified
... The tool has helped us analyze the market, with very helpful reports. Direct bookings were increased. Also, it was very important on tracking parity issues. Finally, it allowed us to make campaigns ...
See full reviewMarketing
1 months ago
Verified
... The price comparison features, the OTA dashboard which give us an idea of the discrepancy and practising in terms of price in the OTA's. ...
See full reviewDirector of Digital Marketing & Distribution, EMEA
1 months ago
Verified
... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the ...
See full reviewIntegrations
Connected
Hoteliers often emphasize the importance of integrations offered by The Hotels Network's Hotel Rate Parity product. They find the range of integrations extensive, allowing seamless connectivity with common systems such as Property Management Systems (PMS) and Customer Relationship Management (CRM) tools. Users appreciate that these integrations are generally straightforward to set up, though some users mentioned facing challenges initially. The integrations tend to be reliable, with minimal syncing issues reported, giving hoteliers confidence in the system's performance. Customization of these integrations is also valued, as it enables hoteliers to adapt them to their specific operational needs, enhancing overall functionality and efficiency.
Revenue Manager
3 months ago
Verified
... Our resort has been using The Hotels Network for a few years now and love the Direct Booking tools they offer such as the rate comparison on your booking engine so guests can see your direct website rates in comparison to the OTA ...
See full reviewcontent strategist
3 months ago
Verified
... The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price Match offers a comparison of the price with OTA's and offers automatic criteria discount once they find ...
See full reviewCluster General Manager
3 months ago
Verified
... The Hotels Network offers extensive personalization options, which can be overwhelming for some users. Although it is advertised as user-friendly with no coding required, the range of templates, targeting rules, and A/B testing may require a learning curve for effective use. Fully utilizing these features takes time and effort, particularly for smaller teams without dedicated ...
See full reviewRevenue Manager
3 months ago
Verified
... A real Swiss Army knife for improving the hotel's direct channel ...
See full reviewDirector of Innovation
3 months ago
Verified
... The Business Intelligent module and the possibility to integrate with other BI. Hotel Rate parity more useful for Revenue or to allow an integration with PowerBI ...
See full reviewGeneral Manager
3 months ago
Verified
... The improvements to our website which helps us get more direct bookings and the very professional way we work the the THN team ...
See full reviewDistribution executive
3 months ago
Verified
... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... The tool is good, if THN can add demand data from flights and city demand data and help us map against our booking, it will be helpful. This will allow us to understand if we are actually doing good ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...
See full reviewHead of Marketing
2 months ago
Verified
... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests ...
See full reviewHead of Marketing
2 months ago
Verified
... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests throughout their journey • Assisted dramatically with hotel rate parity and allows us to check on a weekly basis to identify and resolve and discrepancy between OTA ...
See full reviewHead of Marketing
2 months ago
Verified
... If there was a way to link into metasearch it would show up in the pricing display when searching to attract people onto the website. The product is geared towards those already on our website, how ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails received in an excel file per month in order to add them more easy on our CRM ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar with suggestions different per country • Have alerts as reminders for the above suggestions #direct #bookings #conversion #price comparison #rate #parity #check #discrepancy #identify #resolve • Having a line with the ideal percentages as a goal to reach them (conversion rates in total and per device) • Having an alert when “No vacancies in hotel” while there is availability on other sites • Retrieve the emails received in an excel file per month in order to add ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... maybe a better way to get all the price disparities (partners offers for example etc so we can really find out who is making us a problem) ...
See full reviewSales manager
2 months ago
Verified
... It would be nice if we could price match with every OTA, not only the basic ones (Agoda, Expedia, Booking). ...
See full reviewGM
2 months ago
Verified
... There is not much to be said to be improved, we are overall very happy with the hotels networks services. ...
See full reviewCCO
2 months ago
Verified
... The possibility to have new tools from this partner and the chance to get more updates on the news of the tools ...
See full reviewGerente de marketing
1 months ago
Verified
... Use small videos in messages or call to actions to callers so they can contact my call center or choose to call or go directly to the Booking engine ...
See full reviewValue
Moderate
Hoteliers often discuss the value of The Hotels Network's Hotel Rate Parity product in terms of ROI and pricing structure. Many users feel that it provides a good return on investment by helping to increase direct bookings and maintain rate parity, which can reduce dependence on third-party online travel agencies. However, there are mixed feelings about the pricing structure, with some suggesting a billing model based on booking increases would be more equitable. While some users find the product overpriced, others believe it offers reasonable pricing for the features provided. Overall, the opinions on price and value are varied, indicating that the perceived value may depend on specific user needs and experiences.
Global VP, Revenue Optimization
2 months ago
Verified
... Good ROI, Price and Support ...
See full reviewRevenue Manager
3 months ago
Verified
... Not much. The think we always look for when choosing products to use is those that innovate and don't stay stuck in their old ways. The Hotels Network continues to innovate with updated features and ...
See full reviewMANAGER
3 months ago
Verified
... THE PRICE MATCH TOOL IS A GREAT HELP TO AVOID RATE DISPARITIES AND INCREASE THE CONVERSION RATE OF THE HOTEL ...
See full reviewMANAGER
3 months ago
Verified
... IF THERE IS A THING I BELIEVE THAT CAN BE IMPROVED IS THE WAY THE SERVICES PROVIDED ARE CHARGED.I THINK THAT A CHARGE FOR EXAMPLE ACCORDING THE BOOKINGS INCREASE WOULD BE MORE FAIR FOR BOTH PARTIES ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high amount. and ofcourse they have 12 ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high amount. and ofcourse they have 12 month contract so you cannot cancel ...
See full reviewowner
4 months ago
Verified
... the only think that it was working and did what i was promised was the direct booking tool with personal widgets. but you can find similar tools for much cheaper ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high amount. and ofcourse they have 12 month ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... Delighted with this partnership! ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with them for several ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non-intrusive way but efficiently. Price Match offers a comparison of the price with OTA's and offers automatic criteria discount once they find OTA's starts undercutting ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the ...
See full reviewCluster General Manager
3 months ago
Verified
... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is very ...
See full reviewCluster General Manager
3 months ago
Verified
... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is very reasonably priced for what it offers. The ability to check parity with just a click has significantly improved ...
See full reviewDirector of Innovation
3 months ago
Verified
... We contacted THN to increase conversation rate. The results were and are still very good. ...
See full reviewDirector of Innovation
3 months ago
Verified
... We contacted THN to increase conversation rate. The results were and are still very good. ...
See full reviewDirect Channel Website
3 months ago
Verified
... It is complicated to say because in general we are quite satisfied, there are details to improve but in general they do things very well. ...
See full reviewDirect Channel Website
3 months ago
Verified
... It is complicated to say because in general we are quite satisfied, there are details to improve but in general they do things very well. ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s dynamic features allow us to showcase promotions and tailor messages in real-time based on guest behavior, resulting in higher conversion rates. The Price Comparison Widget has helped us offer the best rates directly on our site, boosting conversions. With A/B Testing, we’ve optimized offers effectively, and Advanced Targeting has enabled us to create tailored promotions for different guest segments, driving upsells and cross-sells. The Real-Time Insights THN provides are actionable, helping us refine strategies and stay competitive. Overall, THN has been invaluable in transforming our booking strategy and reducing OTA ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Transforming Our Hotel’s Direct Booking Strategy with The Hotels Network Tool ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s dynamic features allow us to showcase promotions and tailor messages in real-time based on guest behavior, resulting in higher conversion rates. The Price Comparison Widget has helped us offer the best rates directly on our site, boosting conversions. With A/B Testing, we’ve optimized ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Implementing The Hotels Network (THN) has greatly enhanced our website performance. We can now personalize messaging for all visitors, which has significantly improved engagement. The tool’s dynamic features allow us to showcase promotions and tailor messages in real-time based on guest behavior, resulting in higher conversion rates. The Price Comparison Widget has helped us offer the best rates directly on our site, boosting conversions. With A/B Testing, we’ve optimized offers effectively, and Advanced Targeting has enabled us to create tailored promotions for different guest segments, driving upsells and cross ...
See full reviewCorporate Digital Marketing Service (Consultant)
3 months ago
Verified
... Transforming Our Hotel’s Direct Booking Strategy with The Hotels Network Tool ...
See full reviewCluster Manager E-Commerce & Distribution
3 months ago
Verified
... direct booking tools where we can personalize & tailor made message with specific market and the way to parity display Direct booking tools allow us to personalize and tailor messages for specific markets, ensuring a customized experience. They also provide options for parity display, enhancing visibility and user engagement. We can foreseen the demand ...
See full reviewSales & Revenue Manager
3 months ago
Verified
... "We started our journey with Hotels Network some time ago now, and the experience has been outstanding from start to finish. The product presentation was excellent—clear, thorough, and tailored to our needs. The contract process was refreshingly straightforward, with no unnecessary complications or burdens. What truly sets Hotel Network apart, though, is their fantastic team. They have been incredibly helpful and supportive in guiding us through the setup, ensuring that we had everything in place to construct the necessary parameters. We’re confident ...
See full reviewCOO
3 months ago
Verified
... - Quick- user-friendly - reliable - great customer service - minimize reliance on 3rd party OTAs - boost direct bookings ...
See full reviewCOO
3 months ago
Verified
... Can't think of anything, keep up the great work and keep evolving. Being leader in the market is tough and extremely competitive, that is why growth is a necessity. ...
See full reviewE-commerce Manager
3 months ago
Verified
... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to optimize our website for maximum conversions ...
See full reviewE-commerce Manager
3 months ago
Verified
... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to ...
See full reviewE-commerce Manager
3 months ago
Verified
... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to optimize our website for maximum conversions. We've been able to identify and implement changes that have resulted in a noticeable uplift in our booking rates. Finally, the detailed analytics provided by THN have been invaluable in understanding our customers ...
See full reviewE-commerce Manager
3 months ago
Verified
... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to optimize our website for maximum conversions. We've been able to identify and implement changes that have resulted in a noticeable uplift in our booking rates. Finally, the detailed analytics provided by THN have been invaluable in understanding our customers' behavior and optimizing our marketing strategies. We've been able to identify trends ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... The Hotel Network already deliver quite regularly, new features, new functionalities, to always better respond to our expectations. An appreciated agile and innovative approach. ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create meaningful interactions and boost conversions. We're impressed ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... An intuitive tool to enhance your direct bookings ...
See full reviewHead of Marketing
2 months ago
Verified
... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests throughout their journey • Assisted dramatically with hotel rate parity and allows us to check on a weekly basis to identify and resolve and discrepancy between OTA pricing and our website ...
See full reviewAccount Manager
2 months ago
Verified
... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...
See full reviewAccount Manager
2 months ago
Verified
... I am happy overall. but I am looking forward to Bench Direct having the reporting opportunities that will make it easy to integrate into either reports. ...
See full reviewAccount Manager
2 months ago
Verified
... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... While the platform is excellent, one area for improvement could be expanding the customization options even further than it already has. Having more advanced personalization features or additional ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more alternatives there are. The Hotels Network seems to have thought and prepared every possible scenario in advance. The technology they use helps us to prepare outstanding reports. We can now analyse the performance of our website and booking engine much better. In this way, we have the opportunity ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... In addition to meeting expectations in general, it is much more elegant to exceed them. I will discuss this further with our company representative in due course. #rate #parity #check #discrepancy ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... In addition to meeting expectations in general, it is much more elegant to exceed them. I will discuss this further with our company representative in due course. #rate #parity #check #discrepancy ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... In addition to meeting expectations in general, it is much more elegant to exceed them. I will discuss this further with our company representative in due course. #rate #parity #check #discrepancy ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify #resolve• Hide the discrepancies • More confident guests = repeaters ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify #resolve• Hide the discrepancies • More confident guests = repeat ...
See full reviewE-Commerce Manager
2 months ago
Verified
... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. The intuitive dashboard offers clear insights and helps us track key metrics effectively. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The intuitive dashboard offers clear insights and helps us track key metrics effectively. Additionally, the ability to shape campaign strategies exactly as we want has been a major advantage for us. The data segmentation feature is so powerful that it guides our advertising ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I don't have as much time to work with THN as I would like, so I think a lot can be improved. ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I don't have as much time to work with THN as I would like, so I think a lot can be improved. ...
See full reviewGM
2 months ago
Verified
... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...
See full reviewGM
2 months ago
Verified
... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...
See full reviewGM
2 months ago
Verified
... There is not much to be said to be improved, we are overall very happy with the hotels networks services. ...
See full reviewDirector of Marketing
2 months ago
Verified
... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live event in Barcelona, useful and inspiring. I came away with hundreds of ideas. A lot of these have now been picked up by my team and supported by the team at THN. We’ve recently demoed the new Chatbot and were very impressed with its capabilities. I have to say that one of the best ...
See full reviewE-commerce
1 months ago
Verified
... From my experience and point of view, there are few things that could be improved. Perhaps the issue of billing and payments. ...
See full reviewDirector of Digital Marketing & Distribution, EMEA
1 months ago
Verified
... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the ...
See full reviewFunctionality
Developing
Hoteliers often praise The Hotels Network’s Hotel Rate Parity product for its robust functionality. The tool effectively helps maintain rate parity across various OTAs and the hotel's direct channels, which is critical for optimizing revenue and preventing potential losses from rate discrepancies. The product's automation features stand out, enabling efficient monitoring and flagging of disparities, which allows hotels to quickly address pricing issues. Furthermore, the system's insights and reporting capabilities provide actionable data that helps hoteliers make informed decisions. Users appreciate the completeness of the feature set, noting that it includes all necessary tools for rate comparison and management, making it an essential part of their pricing strategy. However, some users have identified areas for improvement, such as the need for more comprehensive tracking of loyalty program discounts offered by OTAs, which can sometimes lead to undetected rate disparities.
Sales
3 months ago
Verified
... This tool has helped me to maintain parity between our hotel's rates vs OTAs'. It helps us to keep track of all the OTAs who are bellow price. ...
See full reviewSales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewSales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewSales
3 months ago
Verified
... This tool has helped me to maintain parity between our hotel's rates vs OTAs'. It helps us to keep track of all the OTAs who are bellow price. ...
See full reviewSales manager
3 months ago
Verified
... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...
See full reviewSales manager
3 months ago
Verified
... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...
See full reviewSales manager
3 months ago
Verified
... More templates and facilities to cary the size of each advertisement. However, all in all, the product is excellent and their team is very professional and friendly as well. ...
See full reviewSales manager
3 months ago
Verified
... It is easy to use and at the same time, it offers flexibility and various possibilities to aim the right customers. ...
See full reviewSales manager
3 months ago
Verified
... More templates and facilities to cary the size of each advertisement. However, all in all, the product is excellent and their team is very professional and friendly as well. ...
See full reviewReservierungsmitarbeiterin
3 months ago
Verified
... At the moment we are satisfied and can therefore not specify anything here. Possibly If the online seminars could be announced earlier, that often comes too quickly for us. ...
See full reviewReservierungsmitarbeiterin
3 months ago
Verified
... At the moment we are satisfied and can therefore not specify anything here. Possibly If the online seminars could be announced earlier, that often comes too quickly for us. ...
See full reviewRevenue Manager
3 months ago
Verified
... Our resort has been using The Hotels Network for a few years now and love the Direct Booking tools they offer such as the rate comparison on your booking engine so guests can see your direct website rates in comparison to the OTA sites which means less guests will leave your site to go rate shopping. Also they have tools for marketing ...
See full reviewRevenue Manager
3 months ago
Verified
... Not much. The think we always look for when choosing products to use is those that innovate and don't stay stuck in their old ways. The Hotels Network continues to innovate with updated features and ...
See full reviewRevenue Manager
3 months ago
Verified
... Our resort has been using The Hotels Network for a few years now and love the Direct Booking tools they offer such as the rate comparison on your booking engine so guests can see your direct website rates in comparison to the OTA sites which means less guests will leave your site to go rate shopping. Also they have tools for marketing tailored messages on both desktop and mobile/tablet depending on specific ...
See full reviewcontent strategist
3 months ago
Verified
... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...
See full reviewcontent strategist
3 months ago
Verified
... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...
See full reviewcontent strategist
3 months ago
Verified
... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...
See full reviewowner
4 months ago
Verified
... the only think that it was working and did what i was promised was the direct booking tool with personal widgets. but you can find similar tools for much cheaper ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... Easy to use and powerful audience targeting rule ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... Easy to use and powerful audience targeting rule ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... Currently, default theme for personalization tool will apply to all type of widgets, but we want to have default theme that allow to have different configuration for note and layer. ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... Easy to use and powerful audience targeting rule ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... Currently, default theme for personalization tool will apply to all type of widgets, but we want to have default theme that allow to have different configuration for note and layer. ...
See full reviewSales and marketing coordinator in internship
3 months ago
Verified
... THN is always very responsive, gives good advice, and is always ready to make suggestions, whether concerning conversion, dashboard, price comparison or parity! That's why we've been working with ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key messages to the right audiences in a subtle, non ...
See full reviewGM
3 months ago
Verified
... I like the professionalism and efficiency of every team member. The fact that you are also friendly rounds off the collaboration. The products are well thought out, targeted and are constantly being ...
See full reviewGM
3 months ago
Verified
... I like the professionalism and efficiency of every team member. The fact that you are also friendly rounds off the collaboration. The products are well thought out, targeted and are constantly being ...
See full reviewGM
3 months ago
Verified
... I like the professionalism and efficiency of every team member. The fact that you are also friendly rounds off the collaboration. The products are well thought out, targeted and are constantly being ...
See full reviewCluster General Manager
3 months ago
Verified
... The Hotels Network offers extensive personalization options, which can be overwhelming for some users. Although it is advertised as user-friendly with no coding required, the range of templates, ...
See full reviewCluster General Manager
3 months ago
Verified
... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is ...
See full reviewDirector E-Commerce
3 months ago
Verified
... Professional Direct Booking Tool with amazing opportunities ...
See full reviewRegional Digital Marketing Manager
3 months ago
Verified
... An impressive tool loaded with features that helps personalise the brand's site and drive direct bookings. ...
See full reviewRegional Digital Marketing Manager
3 months ago
Verified
... - Highly responsive -professional -team knows their product and are open to feedback on ways to improve the product or add additional features. ...
See full reviewRegional Digital Marketing Manager
3 months ago
Verified
... An impressive tool loaded with features that helps personalise the brand's site and drive direct bookings. ...
See full reviewDigital Marketing Manager
3 months ago
Verified
... Ten are always on hand with new and innovative ways to improve the guest experience, and from a direct booking point of view the messaging and guidance has been invaluable in directing guests to the best possible rates in the battle against OTAs. Nina is always on hand, for a call or and email, for any queries or fresh ideas that are performing ...
See full reviewDigital Marketing Manager
3 months ago
Verified
... I don't think there's a lot to be improved, as all suggestions I have made or think could be made seem to already be in the works so it's exciting to see THN grow ahead of the curve, especially ...
See full reviewHead of Tech
3 months ago
Verified
... I think the price match widget is a really good tool and it helps us control and navigate a complex distribution landscape. The price match widget is an excellent tool that significantly enhances our ...
See full reviewGeneral Manager
3 months ago
Verified
... The only thing I can think of would be more concrete proof of that bookings where made due to the THN implementations, Dashboard and tracking is excelent but maybe more proof a booking was made due ...
See full reviewGeneral Manager
3 months ago
Verified
... The improvements to our website which helps us get more direct bookings and the very professional way we work the the THN team ...
See full reviewGeneral Manager
3 months ago
Verified
... The improvements to our website which helps us get more direct bookings and the very professional way we work the the THN team ...
See full reviewDistribution executive
3 months ago
Verified
... THN helps us to prevent OTAs from offering lower rates that could impact our revenues. Automated monitoring saves time by instantly flagging disparities allowing us to react quickly. ...
See full reviewDirect Channel Website
3 months ago
Verified
... Continuous development and enhancements and support when needed. Their continuous development of improvements to encourage direct sales and bookings as well as their support when needed. ...
See full reviewSales & Revenue Manager
3 months ago
Verified
... "We started our journey with Hotels Network some time ago now, and the experience has been outstanding from start to finish. The product presentation was excellent—clear, thorough, and tailored to ...
See full reviewCOO
3 months ago
Verified
... Can't think of anything, keep up the great work and keep evolving. Being leader in the market is tough and extremely competitive, that is why growth is a necessity. ...
See full reviewE-commerce Manager
3 months ago
Verified
... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to ...
See full reviewE-commerce Manager
3 months ago
Verified
... The personalization tools and targeted messaging of THN have been instrumental in converting website visitors into paying guests. Besides that, THN's A/B testing capabilities have allowed us to ...
See full reviewSales executive
3 months ago
Verified
... The bench direct insight report may contain inaccuracies in some part such as the rates or revenue sections and sometimes the system may experience delays. ...
See full reviewSales executive
3 months ago
Verified
... The bench direct insight report may contain inaccuracies in some part such as the rates or revenue sections and sometimes the system may experience delays. ...
See full reviewSales executive
3 months ago
Verified
... The bench direct insight report may contain inaccuracies in some part such as the rates or revenue sections and sometimes the system may experience delays. ...
See full reviewGroup Revenue Mnaager
3 months ago
Verified
... The products work great for us and with new products and updates coming out all the time. I cannot think of anything right now that needs to be improved. ...
See full reviewGroup Revenue Mnaager
3 months ago
Verified
... The products work great for us and with new products and updates coming out all the time. I cannot think of anything right now that needs to be improved. ...
See full revieweCommerce Consultant
3 months ago
Verified
... The Hotel Rate parity and rate match. These solutions are very vital to hotel operations as they enable the hotel to maximize on its brand.com ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and feature ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Enhanced customization options for configuring screen responsiveness, such as mobile versus desktop setups would be appreciated for easier personalization set-up. ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Its intuitive interface and powerful personalization options, allowing us to create tailored messages throughout our website visitors' journey. Its analytics and insights have helped us create ...
See full reviewHead of Marketing
2 months ago
Verified
... • Customer service always a member of the team on hand to help, night or day• Ever evolving tech solution to keep up with the modern hospitality world • All in one product to attract guests throughout their journey • Assisted dramatically with hotel rate parity and allows us to check ...
See full reviewAccount Manager
2 months ago
Verified
... I am happy overall. but I am looking forward to Bench Direct having the reporting opportunities that will make it easy to integrate into either reports. ...
See full reviewAccount Manager
2 months ago
Verified
... I am a big fan of the product, I think it's well-developed and always improving, easy to use, AI is now perfectly integrated, but what I love the most is the team and the support that we get. ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... Advising THN for business intelligence and analytics, direct booking tools and hotel rate parity issues to all hospitality professionals ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more alternatives there are. The Hotels Network seems to have thought and prepared every possible scenario in advance. The technology they use helps us to prepare outstanding reports. We can now analyse the performance ...
See full reviewDigital Transformation Advisor & System Developer
2 months ago
Verified
... I work as a digital transformation and system developer in a large holiday village. I met The Hotel Network company last year. Bookings tools are endless. The wider your imagination, the more ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create a calendar ...
See full revieweCommerce Manager
2 months ago
Verified
... #direct #bookings #conversion price comparison• User friendly platform • Great ideas to attract bookers and promote several services besides the rooms • Convert visitors to bookers#rate #parity #check #discrepancy #identify #resolve• Hide ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print ...
See full revieweCommerce Manager
2 months ago
Verified
... #rate #parity #check #discrepancy #identify #resolve • Make a booking of each disparity with comments and/or name “Disparity Issues plus the percentage or amount of disparity”. By this the hoteliers will have both the print screen and the proof of this disparity and will be easier to deal with them. • Having an alert when “No vacancies in hotel” while there is availability on other sites #direct #bookings #conversion #price comparison • Create ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... I love that you an see the rates of ota's etc and also the analytics and inights of their systems! ...
See full reviewE-commerce Trainee
2 months ago
Verified
... The platform is very easy and intuitive to use and allows for very personalized pop-ups. Hotel rate disparity tools have been a great way to offer the best price vs our competitors and get more ...
See full reviewE-Commerce Manager
2 months ago
Verified
... Easy to use and provide a wide range of solutions that cater tomany of our needs. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. The intuitive dashboard offers clear insights and helps us track key metrics effectively. We’ve seen great results in increasing direct sales and improving our reporting processes. The tools are incredibly easy to use and provide a wide range of solutions that cater to many of our needs. We’ve seen great results in increasing direct sales and improving our reporting processes. The intuitive dashboard offers clear insights and helps us track key metrics effectively. Additionally, the ability to shape campaign strategies exactly as we want has been a major advantage for us. The data segmentation feature is so powerful ...
See full reviewSales manager
2 months ago
Verified
... The tool has helped us analyze the market, with very helpful reports. Direct bookings were increased. Also, it was very important on tracking parity issues. Finally, it allowed us to make campaigns ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I like that I'm able to work on segmenting different target groups, and that it's also easy to create pop-ups from a design perspective. ...
See full reviewRevenue Manager
2 months ago
Verified
... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can ...
See full reviewRevenue Manager
2 months ago
Verified
... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can ...
See full reviewRevenue Manager
2 months ago
Verified
... As a suggestion, I would like to be able to group widgets by categories, for example "Black Friday Campaing" or "Valentine's Say". ...
See full reviewRevenue Manager
2 months ago
Verified
... As a suggestion, I would like to be able to group widgets by categories, for example "Black Friday Campaing" or "Valentine's Say". ...
See full reviewRevenue Manager
2 months ago
Verified
... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can ...
See full reviewDirector of Marketing
2 months ago
Verified
... The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live event in Barcelona, useful and inspiring. I came away with hundreds of ideas. A lot of these have now been picked up by my team and supported by the team at THN. We’ve recently demoed the new ...
See full reviewGerente de marketing
1 months ago
Verified
... I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location. ...
See full reviewGerente de marketing
1 months ago
Verified
... I can give clear messages regardless of the landing page my user is browsing, and I can customize it by geographic location. ...
See full reviewGerente de marketing
1 months ago
Verified
... Use small videos in messages or call to actions to callers so they can contact my call center or choose to call or go directly to the Booking engine ...
See full reviewGerente de marketing
1 months ago
Verified
... Use small videos in messages or call to actions to callers so they can contact my call center or choose to call or go directly to the Booking engine ...
See full reviewE-commerce
1 months ago
Verified
... From my experience and point of view, there are few things that could be improved. Perhaps the issue of billing and payments. ...
See full reviewMarketing
1 months ago
Verified
... The price comparison features, the OTA dashboard which give us an idea of the discrepancy and practising in terms of price in the OTA's. ...
See full reviewDirector of Digital Marketing & Distribution, EMEA
1 months ago
Verified
... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the ...
See full reviewDirector of Digital Marketing & Distribution, EMEA
1 months ago
Verified
... The platform is the perfect blend of ease and sophistication—simple to use yet incredibly powerful when it comes to targeting. From personalized messaging to advanced segmentation, the possibilities are endless, and the impact on our direct bookings has been undeniable. What truly sets THN apart is its commitment to constant innovation. New features roll out regularly, keeping us ahead of the curve in a highly competitive industry. The free benchmarking tool from The Hotels Network is outstanding! It’s an invaluable resource for tracking ...
See full reviewUser Interface
Intuitive
Hoteliers often find The Hotels Network's user interface to be user-friendly and easy to navigate, allowing menus and features to be found with little effort. They appreciate the modern and visually appealing design, which enhances their experience. The interface is noted for its responsiveness, with quick loading times and minimal lag, making it efficient for users. Customizability is highlighted, allowing hoteliers to personalize dashboards and widgets to suit their needs. The clarity of information is well-regarded, as data, graphs, and key details are presented in a clear and accessible manner. While the interface is generally intuitive, some users suggest that slight improvements could be made to maximize usability for first-time users. Additionally, the platform performs well on mobile devices, ensuring compatibility and convenience for users who require access on-the-go. Overall, the user interface plays a significant role in elevating the user experience, combining ease of use with aesthetic design and functional efficiency.
Sales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewSales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewSales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewSales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewSales
3 months ago
Verified
... The reports could be a little more readable. Maybe by adding more statistics and graphics. But overall I think it is a good tool ...
See full reviewReservierungsmitarbeiterin
3 months ago
Verified
... The great and fast support and the easy handling of the system (it's almost self-explanatory) If questions arise, help is given immediately ...
See full reviewcontent strategist
3 months ago
Verified
... Until now I don't find anything missing or requiring improvement. The only thing I could mention is that in reviews there is not Greek language included in the list. I believe that if I use more ...
See full reviewowner
4 months ago
Verified
... the rate parity tool which i was promised that it will track disparities from OTAs is not tracking loyalities discounts (genius booking.com eetc) which the majority of customers have. so basically is not doing what it promisses. this tool was the major reason i spend high ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... Currently, default theme for personalization tool will apply to all type of widgets, but we want to have default theme that allow to have different configuration for note and layer. ...
See full reviewSenior Ecommerce Manager
3 months ago
Verified
... 1. user-friendly backend interface and easy to read dashboard; 2. useful audience targeting rule for widget. 3. useful price comparison inline widget and hide rate disparity if needed. ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the ...
See full reviewDirector of Revenue and eCommerce
3 months ago
Verified
... Actually, there are several functions such as dashboard I love and always pay attention to the hotel performance, conversion and weakness areas to be improved . They completely stand out from the others. In liner is a trailer made and designed to display key message ...
See full reviewCluster General Manager
3 months ago
Verified
... I love the dashboard's ease of use, flexibility, and the wealth of information it provides. The support team is excellent and always responds promptly to any requests. Importantly, the service is ...
See full reviewDigital Marketing Manager
3 months ago
Verified
... I don't think there's a lot to be improved, as all suggestions I have made or think could be made seem to already be in the works so it's exciting to see THN grow ahead of the curve, especially ...
See full reviewGeneral Manager
3 months ago
Verified
... The only thing I can think of would be more concrete proof of that bookings where made due to the THN implementations, Dashboard and tracking is excelent but maybe more proof a booking was made due ...
See full reviewGeneral Manager
3 months ago
Verified
... The only thing I can think of would be more concrete proof of that bookings where made due to the THN implementations, Dashboard and tracking is excelent but maybe more proof a booking was made due ...
See full reviewDistribution executive
3 months ago
Verified
... When detecting a disparity it would be great to have real-time screenshots both of our company and of the OTAs. ...
See full reviewCluster Manager E-Commerce & Distribution
3 months ago
Verified
... direct booking tools where we can personalize & tailor made message with specific market and the way to parity display Direct booking tools allow us to personalize and tailor messages for specific ...
See full reviewCluster Manager E-Commerce & Distribution
3 months ago
Verified
... A display speed, sometime found a delayed response. Display speed can sometimes experience delays, resulting in a lagged response that affects user interaction and overall experience, particularly ...
See full reviewSales & Revenue Manager
3 months ago
Verified
... While the overall experience has been fantastic, a bit more customization in the onboarding documentation could enhance the process even further. However, the team's support more than made up for it. ...
See full reviewGroup Revenue Mnaager
3 months ago
Verified
... Nina Jiménez is amazing! So easy to reach out too and supports us with our business objectives and breaks town the "techy" side to allow everyone to understand. ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...
See full reviewHead of Digital Marketing
2 months ago
Verified
... THN helps us: Personalize the website experience with plenty of different messages according to the visitors profiles, benchmark the key metrics of our direct booking trends, to test new tools and ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Enhanced customization options for configuring screen responsiveness, such as mobile versus desktop setups would be appreciated for easier personalization set-up. ...
See full reviewDigital Marketing Manager
2 months ago
Verified
... Enhanced customization options for configuring screen responsiveness, such as mobile versus desktop setups would be appreciated for easier personalization set-up. ...
See full reviewSenior Marketing and Communications Executive
2 months ago
Verified
... What I like most about The Hotels Network is how user-friendly it is. The platform is incredibly easy to navigate, and any changes made are reflected on the website almost instantly. This speed and ease make it simple to implement updates and optimize the guest experience ...
See full reviewRevenue Manager
2 months ago
Verified
... THN widgets bring life to our website, they make it dynamic. THN tools helps us to retain visitors and therefore conversion improves. We also have relevant data to identify opportunities and what can we improve. And it is easy ...
See full reviewGM
2 months ago
Verified
... THN covers a broad part of your direct bookings, with conversion, a lot of charts and data to go. The rate parity check helps to get rid of discrepancy and resolve problems around pricing. ...
See full reviewDirector of Digital Marketing & Distribution, EMEA
1 months ago
Verified
... One area for potential enhancement would be the ability to showcase multiple offers in a carousel format. This feature could further elevate user engagement by allowing guests to explore a variety of ...
See full reviewDirector of Digital Marketing & Distribution, EMEA
1 months ago
Verified
... One area for potential enhancement would be the ability to showcase multiple offers in a carousel format. This feature could further elevate user engagement by allowing guests to explore a variety of ...
See full reviewWhat Types of Hotels The Hotels Network is Popular For
Size
133 | Large (75-199 room)
73 | Medium (25-74 room)
11 | Small (10-24 room)
123 | X-Large (200+ room)
4 | X-Small (1-9 room)
Country
34 | Mexico
24 | Sweden
22 | United States of America
20 | Spain
20 | United Kingdom
19 | France
14 | Germany
11 | Thailand
11 | Austria
10 | Switzerland
10 | Greece
10 | United Arab Emirates
9 | Portugal
7 | Singapore
7 | Canada
7 | Turkey
6 | Ireland
6 | Malaysia
6 | Colombia
5 | Norway
4 | Denmark
3 | Australia
3 | Maldives
3 | South Africa
3 | Morocco
2 | Indonesia
2 | Poland
2 | Hungary
2 | Vietnam
2 | Sri Lanka
2 | India
2 | Barbados
2 | Philippines
2 | Italy
2 | Egypt
1 | Ukraine
1 | Qatar
1 | Seychelles
1 | Ghana
1 | Mauritius
1 | Andorra
1 | Taiwan
1 | Laos
1 | Argentina
1 | Tunisia
1 | Uruguay
1 | Kenya
1 | Costa Rica
1 | Nepal
1 | Peru
1 | Romania
Type
96 | Bed & Breakfast & Inns
155 | Boutiques
102 | Branded Hotels
7 | Casinos
110 | City Center Hotels
89 | Airport/Conference Hotels
24 | Extended Stay & Serviced Apartments
13 | Hostels
57 | Limited Service & Budget Hotels
163 | Luxury Hotels
3 | Motels
143 | Resorts
6 | RV Parks & Campgrounds
20 | Vacation Rentals & Villas
Region
63 | North America
161 | Europe
40 | Asia Pacific
3 | Oceania
20 | Middle East
10 | South America
2 | Central America
11 | Africa
Category
310 | Direct Booking Tools
165 | Business Intelligence
166 | Hotel Rate Parity
Didn’t find what you were looking for?
Capabilities
Price Parity Benchmarking
Price Match
Features
Other
Available Add-ons & Modules
Real-Time Search Ensuring 100% Accuracy
Hotel Rate ParityRecommended by
Achievements
This vendor's trending score is rising, The Hotels Network (Parity Management) is the #3 most trending product in the Hotel Rate Parity category (out of 11) and the #90 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThe Hotels Network has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted The Hotels Network as the #2 Hotel Rate Parity provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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The Hotels Network Case Studies
How Silken Hotels Leveraged Machine Learning to Boost Direct Bookings & ADR
Valladolid (Spain)
Boosting Direct Booking Conversions by 34%: Metro Hotel Marlow Sydney Central’s Strategy
Sydney (Australia)
How Parkhotel Adler Achieved a 20% Conversion Rate on Guests they Almost Lost
Breisgau-Hochschwarzwald (Germany)
Club Quarters' Winning Strategy to Boost Direct Reservations
New York City (United States of America)
References
"THN offers the perfect tool to engage and connect more closely with future guests. Being able to offer visitors the information they need at each point of the booking process has helped us significantly improve our conversion results."
"Thanks to THN’s innovative solution, we have been able to increase our website conversion by 25% in just a matter of days. Additionally, THN provides us the tools to be able to inform our website visitors on news about our brand or our hotels’ neighbourhoods. Catered to the most recent trends, THN has proven to react in a fast and dynamic way by building new and userfriendly solutions."
"Thanks to THN’s innovative solution, we have been able to increase our website conversion by 25% in just a matter of days. Additionally, THN provides us the tools to be able to inform our website visitors on news about our brand or our hotels’ neighborhoods. Catered to the most recent trends, THN has proven to react in a fast and dynamic way by building new and user-friendly solutions."
"The THN direct growth platform lets us improve the overall website experience we offer visitors and helps guide them towards making a reservation. This tool, together with their dedicated team of experts, have become essential for our brand and direct channel strategy."
"We wanted to target a certain type of guest with a relevant message to nudge them further down the booking funnel, and THN’s Email Capture tool enabled us to do exactly so. Taking advantage of the flexible targeting options, we were able to show the right message to the right people at the right time."
"THN offers the perfect tool to engage and connect more closely with future guests. Being able to offer visitors the information they need at each point of the booking process has helped us significantly improve our conversion results."
Featured Customers
More Products by The Hotels Network
Hotelier Rating
Hoteliers like THN for its advanced personalization and rate parity tools, which significantly boost direct bookings and enhance website engagement. Its A/B testing and analytics are key in refining marketing strategies and improving guest experience, while the rate comparison widget ensures guests see competitive rates, reducing OTA reliance. Despite some areas for potential expansion, such as deeper social media integration and enhanced onboarding documentation, THN is a robust tool for optimizing revenue and decreasing costs.
AI-generated from the text of customer reviews
Looking for specific info?
Simplicity with some extreme sophistication for driving direct bookings. A game-changer for our book direct strategies!
Director of Digital Marketing & Distribution, EMEA from 75-99 room Boutique in Edinburgh (United Kingdom)
Review
E-commerce Representative from 200 to 499 room Boutique in Muratpasa (Turkey)
They have an incredible Dashboard, where we can analyse the results, for better forecast
Marketing from 200 to 499 room City Center Hotel in Lisbon (Portugal)
Excellent Customer Support
Senior Web Developer from 100 to 199 room Bed & Breakfast & Inn in Wyboston (United Kingdom)
Very good tool
E-commerce from 100 to 199 room Limited Service & Budget Hotel in Cancun (Mexico)
Excellent tool to interact
Gerente de marketing from 200 to 499 room Bed & Breakfast & Inn in Puerto Vallarta (Mexico)
Great tech and great team!
Director of Marketing from 100 to 199 room Bed & Breakfast & Inn in Wyboston (United Kingdom)
Easy to use
CCO from 500+ room Resort in Roma (Italy)
Great Tool for your Direct bookings
GM from 75-99 room City Center Hotel in Lucerne (Switzerland)
Essential
Revenue Manager from 200 to 499 room Branded Hotel in Granada (Spain)
Expert Q&A and Partner Recommendations
Submit RecommendationIndustry experts recommend The Hotels Network (THN) for its unique ability to utilize advanced personalization and predictive algorithms tailored specifically for the hospitality industry. THN offers innovative features like BenchDirect™ for benchmarking, easy integration of tools, and cookieless tracking, significantly increasing direct bookings and average daily rates (ADR). The platform is praised for providing detailed data insights, seamless user experiences, and exceptional customer support, setting it apart from other market solutions.
AI-generated from the text of customer reviews
What does this product or service do well?
The Benchdirect -Product catered to hospitality industry specifically, -Analyse 100% of the website traffic -Compare hotel’s website performance to the market and competition -Make better-informed decisions thanks to the real-time actionable insights -30+ Direct Booking Metrics An extensive range of key metrics related to: -Website and booking engine traffic -Rates and disparities -User profile and behavior -Future demand -Bookings and pickup Rate Parity -Real-time search: the only way to ensure OTA prices are always up-to-date -Dynamically display the relevant OTAs in each local market -Understands any tax configuration, no matter how the hotel or OTA display their prices -Hide/display OTAs when there is a price disparity -Display prices in any currency, in 29 languages
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
For Bench direct the tools are free and hotels can spot weak spots and see where they are losing revenue. They can also uncover opportunities to grow. For rate parity, it can show personalized perks and value-added services for each hotel. It can differentiate between new and loyal customers as well as track OTA price disparites among other things.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Leverage The Hotels Network to its full potential by focusing on its real-time insights and benchmarking tools. Use these features to understand your website performance, stay competitive, and personalize guest experiences. Ensure your team is trained to interpret the 30+ metrics provided, as these will guide smarter pricing, marketing, and operational decisions to maximize direct bookings.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
The Hotels Network
1 month ago
Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings
The Hotels Network
2 months ago
The Hotels Network and Cloudbeds Partner to Enhance Direct Channel Bookings for Hoteliers
The Hotels Network
2 months ago
How Silken Hotels Leveraged Machine Learning to Boost Direct Bookings & ADR
The Hotels Network
3 months ago
The Hotels Network Launches Loyalty Lite: Seamless Guest Login for Personalized Booking Experiences
The Hotels Network
3 months ago
The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security
The Hotels Network
3 months ago
Boosting Direct Booking Conversions by 34%: Metro Hotel Marlow Sydney Central’s Strategy
The Hotels Network
4 months ago
4 Effective Strategies to Address Price Disparities and Increase Direct Bookings
The Hotels Network
5 months ago
The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels
The Hotels Network
6 months ago
Pestana Hotel Group Sees a 61% Conversion Uplift with The Hotels Network’s Personalization Tools
The Hotels Network
7 months ago
The Hotels Network Unveils New Dynamic Targeting Rules, Elevating Website Personalization to the Next Level
The Hotels Network
10 months ago
The Hotels Network Unveils Industry-First Cookieless Personalization Suite
The Hotels Network
10 months ago
The Hotels Network Expands Client Base Through LiveRate Acquisition
The Hotels Network
10 months ago
AI and Hospitality: What's in store for the hotel industry in 2024
The Hotels Network
11 months ago
The Hotels Network Is Redefining Direct Channel Traffic Acquisition With Predictive Audiences
The Hotels Network
1 year ago
The Hotels Network Secures Consecutive Win as Best Direct Booking Tool in 2024 HotelTechAwards
The Hotels Network
1 year ago
THN Unveils Exclusive Direct Channel Advent Calendar for Hotel Marketers
The Hotels Network
1 year ago
Black Friday 2023: Direct Channel Campaigns Boost Hotel Website Conversions by 43%
The Hotels Network
1 year ago
Tackling Price Disparities on Your Hotel’s Website
The Hotels Network
1 year ago
The Hotels Network Empowering Hoteliers with Time-Saving Marketing Message Templates
The Hotels Network
1 year ago
How A/B Testing Can Elevate Your Hotel's Direct Channel
The Hotels Network
1 year ago
The Hotels Network Unveils SafeDirect, Travel Assistance Insurance to Boost Direct Bookings for Hoteliers
The Hotels Network
1 year ago
Disruption, Innovation, and Evolution for Hotel Marketing in 2023
The Hotels Network
1 year ago
The Superpowers You Need to Optimize Your Direct Channel Strategy
The Hotels Network
1 year ago
The Hotels Network Unveils New AI Assistant Leveraging ChatGPT
The Hotels Network
1 year ago
The Hotels Network Integrates with Every CRM via API to Boost Hotel Direct Channel Performance
The Hotels Network
1 year ago
DerbySoft and The Hotels Network Launch Partnership During ITB Berlin to Boost Hotel Direct Channel Performance
The Hotels Network
1 year ago
SLH Selects The Hotels Network to Boost Brand Channel Conversion
The Hotels Network
1 year ago
The Hotels Network is Reinventing Personalization
The Hotels Network
2 years ago
The Hotels Network Named Best Direct Booking Tool in the 2023 HotelTechAwards
The Hotels Network
2 years ago
Hotel Benchmarking: Here's What You Need to Know
The Hotels Network
2 years ago
The Ultimate Hotel Benchmarking Checklist
The Hotels Network
2 years ago
Top 50 Women in Travel Celebrated With Collection of Personalized NFTs
The Hotels Network
2 years ago
How Parkhotel Adler Achieved a 20% Conversion Rate on Guests they Almost Lost
The Hotels Network
2 years ago
Club Quarters' Winning Strategy to Boost Direct Reservations
The Hotels Network
2 years ago
10 Direct Channel KPIs Every Hotelier Needs to Know
The Hotels Network
2 years ago
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Company | Functionality | |
---|---|---|
SiteMinder
92% recommended by 2314 hotels |
Rate Shopping
+5 more |
|
Cloudbeds
90% recommended by 1680 hotels |
Channel Managers
+3 more |
|
Little Hotelier
92% recommended by 1292 hotels |
Hotel Management Software
|
|
RateGain
94% recommended by 583 hotels |
Hotel Rate Parity
+4 more |
|
Oracle Hospitality
91% recommended by 581 hotels |
Property Management Systems
|
|
Duetto
94% recommended by 576 hotels |
Business Intelligence
|
|
Mews
91% recommended by 576 hotels |
Hotel Management Software
+2 more |
|
RoomRaccoon
97% recommended by 551 hotels |
Hotel Management Software
|
|
Profitroom
95% recommended by 519 hotels |
Hotel CRM & Email Marketing
+4 more |
|
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TrustYou
89% recommended by 369 hotels |
Direct Booking Tools
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