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Parity Navigator
4.7 (190 REVIEWS)
Heena, Rizki, Enzo + 49 more experts recommend RateGain
Read RecommendationsRanked 4 (out of 11) in Hotel Rate Parity
Hoteliers voted RateGain as the #3 Hotel Rate Parity provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldKeep your brand promise with the industry's only closed loop rate parity solution
94% recommended by 586 hotels
Scandic, Accor, Coast Hotels & 583 others
Bell - AI powered product analyst
I analyzed all of RateGain’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like RateGain for its comprehensive suite of tools that provide critical insights for revenue management, rate parity, and dynamic pricing. The real-time rate shopping and distribution management features help maintain competitive pricing, streamline operations, and avoid overbookings, thereby increasing revenue and improving overall efficiency. Users appreciate its detailed market intelligence and customizable reporting, though some also note the system can be slow and suggest more intuitive design improvements.
Scandic, Accor, Coast Hotels & 583 others
Read their reviewsSupport
Supportive
Hoteliers often highlight the exemplary customer support provided by RateGain. The support team is praised for being consistently available through multiple channels, demonstrating promptness in resolving issues. Customers find the support staff knowledgeable and effective, easing the process of setup and onboarding for new users. Users also note that resources like FAQs, tutorials, and documentation are helpful in their interactions with RateGain’s support services. The commitment to answering queries and offering flexible support is undeniably valued across the board.
Revenue Manager
1 months ago
Verified
... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...
See full reviewReservation Associate
3 months ago
Verified
... -The channel manager assigned to us is helpful always. -24 hrs help desk is really a great help -Easy to use and can access easily ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full reviewRevenue Manager
1 months ago
Verified
... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...
See full reviewRevenue Manager
12 months ago
Verified
... The team provides great consultancy on top of the tools being so user friendly. Love the optima real time refresh option and ability to use it on the go. ...
See full reviewCluster Assistant Reservations Manager
12 months ago
Verified
... -Detailed information - easy to use - Provide the information about the comp set -helpful to make the decision - updated info ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...
See full reviewRevenue Manager
3 months ago
Verified
... Rate structure and channel manager . Nothing else revenue is easy to set up. help is good. support is prompt. Live chat is very heplful. ...
See full reviewRevenue Manager
3 months ago
Verified
... Rate structure and channel manager . Nothing else revenue is easy to set up. help is good. support is prompt. Live chat is very heplful. ...
See full reviewRevenue Manager
3 months ago
Verified
... Rate structure and channel manager . Nothing else revenue is easy to set up. help is good. support is prompt. Live chat is very heplful. ...
See full reviewReservation Manager
3 months ago
Verified
... I'd like to provide support for email reply, and a little bit faster, in case the hotel continues to operate . ...
See full reviewEXECUTIVE EVENT SALES
3 months ago
Verified
... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...
See full reviewEXECUTIVE EVENT SALES
3 months ago
Verified
... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...
See full reviewEXECUTIVE EVENT SALES
3 months ago
Verified
... Nothing particularly as we are using without any issues.Loved this platform . Very helpul & seamless working experience from this. ...
See full reviewEXECUTIVE EVENT SALES
3 months ago
Verified
... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...
See full reviewEXECUTIVE EVENT SALES
3 months ago
Verified
... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...
See full reviewReservation Executive
3 months ago
Verified
... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...
See full reviewReservation Executive
3 months ago
Verified
... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...
See full reviewReservation Executive
3 months ago
Verified
... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... They have been very supportive and encouraging every step of the way and I don't see anything that could be improved. ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with new ways of working and trying to make ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... Not written by me- thanks for giving me a chance to update the review ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... Not written by me- thanks for giving me a chance to update the review ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...
See full reviewReservation Manager
2 months ago
Verified
... In general,I can say that my favorite channel Manager. I cay that the team they are all very helpful, easily to approach and they are all professionals. They action to resolved the issues on the ...
See full reviewReservation Manager
2 months ago
Verified
... In general,I can say that my favorite channel Manager. I cay that the team they are all very helpful, easily to approach and they are all professionals. They action to resolved the issues on the ...
See full reviewAssitant Reservation Manager
1 months ago
Verified
... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... Excellent Collaborators! ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewRec
1 months ago
Verified
... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...
See full reviewVilla Manager
1 months ago
Verified
... The rate shopping feature in this Channel Manager has completely transformed how I approach pricing for our property. It allows me to easily compare our rate across multiple booking channels in ...
See full reviewecommerce
1 months ago
Verified
... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the pivotal role of automation in enhancing operational efficiency and streamlining workflows within the hospitality industry. The integration of AI and automated tools, such as RateGain's applications, significantly simplifies decision-making processes and improves the ease of conducting business. These tools ensure rapid updates across distribution channels, which is crucial in managing the dynamic nature of rates and inventory. Users particularly appreciate the automated inventory management features, which minimize manual intervention and reduce errors. Additionally, the automation of tasks, including rate shopping and report generation, is consistently praised for easing daily operations and boosting productivity. Despite minor issues such as server speed during automated rate inventory management (ARI), the overall consensus is that the automation provided by such tools is both intuitive and highly effective in sustaining competitive parity across channels.
Revenue Manager
1 months ago
Verified
... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...
See full reviewReservation Manager
2 months ago
Verified
... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...
See full reviewRevenue Analyst
2 months ago
Verified
... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...
See full reviewRevenue Analyst
2 months ago
Verified
... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... Automated Inventory Management ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...
See full reviewEcommerce Manager
2 months ago
Verified
... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or ...
See full reviewEcommerce Manager
2 months ago
Verified
... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory are quickly reflected across all connected channels, which is crucial in today’s fast-paced booking environment. The interface is intuitive, making it easy to navigate without much training. Overall, RateGain has perfectly met my expectations with its efficiency and ease of use. There’s nothing I would suggest for improvement at this point – it’s a solid solution that works seamlessly ...
See full reviewAssitant Reservation Manager
1 months ago
Verified
... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...
See full reviewIntegrations
Foundational
["Hoteliers often highlight the integration capabilities of RateGain's Hotel Rate Parity product, Parity Navigator, as a significant factor. They note that while the tool offers a comprehensive range of integrations, especially with systems like Property Management Systems (PMS), there is a demand for expanding these options to enhance the platform's versatility. The ease of integration setup is generally appreciated, but some hoteliers encounter challenges that suggest room for improved reliability and simplified processes. Additionally, users desire customization options to tailor integrations to their specific operational needs, which some feel would optimize their use of the systems further."]
Revenue Manager
1 months ago
Verified
... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...
See full reviewRevenue Manager
1 months ago
Verified
... The one stop solution for complete Revenue Optimization ...
See full reviewReservation Manager
2 months ago
Verified
... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement provided, So as of now nothing that comes to my mind. To have more options at the chain level for enterprise ...
See full review
2 months ago
Verified
... Amazing company that innovates and forms great partnerships ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full reviewRevenue Analyst
2 months ago
Verified
... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference happening in other ...
See full reviewRevenue Manager
3 months ago
Verified
... I use the filters in the rate shopping tool a lot to focus on what is important at that moment - whether a specific channel, property set or room type. the information is always accurate and timely. ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier analyze to solve those issue ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Please improve the fast response as technical support in rategain. Full helping us when the issue integrations and synchronize happened. Get more advice and suggestions how to use and operate RZ ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier analyze to solve those issue ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewRevenue Manager
1 months ago
Verified
... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewecommerce
1 months ago
Verified
... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...
See full reviewecommerce
1 months ago
Verified
... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...
See full reviewecommerce
1 months ago
Verified
... The IP address of the rate shopping tools, improve with domestic IP could be better. some website rate is also not shown yet on the resort since its not fully supported. ...
See full reviewecommerce
1 months ago
Verified
... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...
See full reviewecommerce
1 months ago
Verified
... The IP address of the rate shopping tools, improve with domestic IP could be better. some website rate is also not shown yet on the resort since its not fully supported. ...
See full reviewValue
Balanced
Hoteliers often highlight the value associated with RateGain’s Hotel Rate Parity product, Parity Navigator. Users appreciate that the platform enhances decision-making and strategic planning by consolidating important data and providing comprehensive insights into competitive pricing. The inclusion of AI features and automation is particularly valued for streamlining the management of rates across different distribution channels. Customers also find the software's evolving features and adaptability to strategic shifts beneficial, resulting in improved operational efficiency. Overall, the product is perceived as offering robust capabilities that justify its cost, especially in maintaining rate parity across channels. While some users have suggested enhancements, such as improved delivery times and minimizing bugs, the general consensus is that the benefits and efficiencies provided by the product offer substantial value.
Reservation Manager
2 months ago
Verified
... Perfect tool to obtain growth and strategic pricing keeping in mind the right market mix ...
See full reviewReservation Manager
2 months ago
Verified
... Perfect tool to obtain growth and strategic pricing keeping in mind the right market mix ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...
See full reviewRevenue Manager
1 months ago
Verified
... The one stop solution for complete Revenue Optimization ...
See full reviewRevenue Manager
1 months ago
Verified
... The one stop solution for complete Revenue Optimization ...
See full reviewReservation Manager
2 months ago
Verified
... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...
See full reviewReservation Manager
2 months ago
Verified
... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...
See full reviewReservation Manager
2 months ago
Verified
... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...
See full reviewReservation Manager
2 months ago
Verified
... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...
See full review
2 months ago
Verified
... Amazing company that innovates and forms great partnerships ...
See full review
2 months ago
Verified
... Amazing company that innovates and forms great partnerships ...
See full reviewRevenue Manager
1 months ago
Verified
... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...
See full reviewRevenue Analyst
2 months ago
Verified
... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...
See full reviewCluster Assistant Reservations Manager
12 months ago
Verified
... -Detailed information - easy to use - Provide the information about the comp set -helpful to make the decision - updated info ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...
See full reviewEXECUTIVE EVENT SALES
3 months ago
Verified
... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...
See full reviewEcommerce Manager
2 months ago
Verified
... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory are quickly reflected across all connected channels, which is crucial in today’s fast-paced booking environment. The interface is intuitive, making it easy to navigate without much training. Overall, RateGain has perfectly met my expectations with its efficiency and ease of use. There’s nothing I would suggest for improvement at this point – it’s a solid solution that works seamlessly ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... Efficiency and punctuality are hallmarks of their service. ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...
See full reviewHotel Manager
1 months ago
Verified
... Nothing great as such, The most familiar options with easy keywords. It is very easy to train the new staff with the swift options. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewDuty Manager
1 months ago
Verified
... We have been utilizing the services for several years, and everything has been excellent thus far. The only aspect that could be enhanced is the delivery time after the rates are revised. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewFunctionality
Reliable
Hoteliers often appreciate the functionality of RateGain's Hotel Rate Parity product, Parity Navigator. The system effectively consolidates a wide array of useful data onto a single platform, simplifying tasks like rate shopping and market comparison. Automation features in the tool streamline crucial activities such as inventory management and rate updates across different channels, resulting in time savings and operational efficiency. Users find reports generated by the system to be comprehensive and informative, allowing for easy tracking of rate parity and detection of any breaches. Although some users note minor bugs and a desire for expanded features, overall, the core functionalities such as booking, reporting, and rate tracking are reliable and meet the demands of modern hoteliers. Customization options enable flexibility, making it adaptable to diverse needs. The system supports multiple languages and currencies, enhancing its global applicability and usability. Users identify a strong alignment between the tool's features and their business requirements, highlighting its effectiveness and comprehensive nature.
Reservation Manager
2 months ago
Verified
... --All stars to them, I would just perfect tool to work on They continuously work on their tool to keep them updated as per business requirement. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly excellent. The tool provides transparency ...
See full reviewTeam Lead
3 months ago
Verified
... The tech team can be more proactive rather than being reactive, just few times. Issues happen everywhere but it's always good to have a proactive approach. ...
See full reviewRevenue Manager
1 months ago
Verified
... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...
See full reviewRevenue Manager
12 months ago
Verified
... Mobile app by all means can be better. App is good for channel manager urgent task but overall it definitely needs to be put a lot of efforts. ...
See full reviewRevenue Analyst
2 months ago
Verified
... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...
See full reviewRevenue Analyst
2 months ago
Verified
... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...
See full reviewRevenue Analyst
2 months ago
Verified
... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...
See full reviewRevenue Analyst
2 months ago
Verified
... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...
See full reviewRevenue Analyst
2 months ago
Verified
... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...
See full reviewRevenue Analyst
2 months ago
Verified
... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... Automated Inventory Management ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...
See full reviewREVENUE MANAGER
3 months ago
Verified
... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from the data and figures show up from Rategain. It Easy to analyze and fix those problem. Rate Parity, show the clear ...
See full reviewReservation Manager
3 months ago
Verified
... They like the service, have contact with the hotel through price adjustments during festivals and inquiries about available rooms for sale at each time of month. ...
See full reviewReservation Manager
3 months ago
Verified
... I'd like to provide support for email reply, and a little bit faster, in case the hotel continues to operate . ...
See full reviewEcommerce Manager
2 months ago
Verified
... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or ...
See full reviewEcommerce Manager
2 months ago
Verified
... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewRevenue Officer
2 months ago
Verified
... I missed the old rezgain when it comes to closing allocation which you do not need to go to restrictions, just by simply changing the inventory to 0 or closing it. ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewRevenue Officer
2 months ago
Verified
... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...
See full reviewReservations Supervisor
2 months ago
Verified
... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with new ways of working and trying to make my role ...
See full reviewCluster Director of Revenue and Ecommerce
1 months ago
Verified
... Systems are reliable and provides detailed information in bitesize portions which can be analyzed easily.Great support and response time by the support team. ...
See full reviewRevenue Manager
1 months ago
Verified
... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...
See full reviewAssitant Reservation Manager
1 months ago
Verified
... So far so good, a reliable channel manager and rate parity system ...
See full reviewAssitant Reservation Manager
1 months ago
Verified
... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...
See full reviewAssitant Reservation Manager
1 months ago
Verified
... The system loading performance need to be faster, and some feature need to be developed like the automatic test booking. ...
See full reviewAssistant Director, Digital Marketing & E-Commerce
1 months ago
Verified
... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...
See full reviewDuty Manager
1 months ago
Verified
... The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewRec
1 months ago
Verified
... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...
See full reviewRec
1 months ago
Verified
... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...
See full reviewecommerce
1 months ago
Verified
... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...
See full reviewecommerce
1 months ago
Verified
... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...
See full reviewUser Interface
Accessible
Hoteliers often note that the user interface of RateGain's Hotel Rate Parity product, Parity Navigator, has room for improvement. Ease of navigation is sometimes a challenge, as users report needing to click through multiple screens to access desired information. The visual design could benefit from modern enhancements, with suggestions for new color schemes and layouts to create a more engaging experience. The platform's responsiveness, particularly in page loading times, is highlighted as an area that could differentiate it from competitors if improved. While customizability is appreciated by some users who seek to personalize their dashboards and widgets, others feel that initial usability can be overwhelming, especially for first-time users, indicating a potential requirement for more user-friendly navigation shortcuts. Overall, hoteliers suggest that a streamlined and more visually appealing interface could enhance user satisfaction and efficiency.
Reservation Manager
2 months ago
Verified
... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...
See full reviewReservation Manager
2 months ago
Verified
... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full reviewRevenue Manager
1 months ago
Verified
... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...
See full reviewRevenue Manager
1 months ago
Verified
... While unity dashboard was useful hasn't changed much for a while and some interesting data points can be featured on it to make it even more user friendly. ...
See full reviewRevenue Manager
1 months ago
Verified
... While unity dashboard was useful hasn't changed much for a while and some interesting data points can be featured on it to make it even more user friendly. ...
See full reviewRevenue Analyst
2 months ago
Verified
... I think glance of other hotel rates when you hover over dates in Optima . I personally like that view .Also training modules and webinars for training so that these tools can be used effectively. ...
See full reviewSenior Executive-Quality
3 months ago
Verified
... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...
See full reviewRevenue Manager
3 months ago
Verified
... On the current model i have to click a lot of screens to look at different information. Having some more intuitive tools to show me what is important would be beneficial. ...
See full reviewRevenue Manager
3 months ago
Verified
... I use the filters in the rate shopping tool a lot to focus on what is important at that moment - whether a specific channel, property set or room type. the information is always accurate and timely. ...
See full reviewRevenue Manager
3 months ago
Verified
... On the current model i have to click a lot of screens to look at different information. Having some more intuitive tools to show me what is important would be beneficial. ...
See full reviewRevenue Officer
2 months ago
Verified
... I missed the old rezgain when it comes to closing allocation which you do not need to go to restrictions, just by simply changing the inventory to 0 or closing it. ...
See full reviewDirector of Revenue Management
2 months ago
Verified
... Not written by me- thanks for giving me a chance to update the review ...
See full reviewCluster Director of Revenue and Ecommerce
1 months ago
Verified
... A more comprehensive and easy to use dashboards with customizable user settings. Parity tool with deeper reach. Real-time market intelligence. ...
See full reviewCluster Director of Revenue and Ecommerce
1 months ago
Verified
... A more comprehensive and easy to use dashboards with customizable user settings. Parity tool with deeper reach. Real-time market intelligence. ...
See full reviewRevenue Manager
1 months ago
Verified
... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...
See full reviewDuty Manager
1 months ago
Verified
... The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates ...
See full reviewReservation Executive
1 months ago
Verified
... One area for improvement with RateGain could be the user interface (UI). While the platform offers a wide range of powerful features, the UI can sometimes feel a bit overwhelming for new users. Simplifying the navigation and making key features more accessible could improve the overall user experience ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewWhat Types of Hotels RateGain is Popular For
Size
258 | Large (75-199 room)
148 | Medium (25-74 room)
34 | Small (10-24 room)
256 | X-Large (200+ room)
27 | X-Small (1-9 room)
Country
204 | India
88 | United Arab Emirates
78 | Indonesia
55 | Thailand
34 | Philippines
19 | Malaysia
17 | Germany
17 | Sri Lanka
16 | Singapore
14 | Vietnam
12 | United States of America
9 | Colombia
8 | Saudi Arabia
8 | Egypt
8 | United Kingdom
6 | Maldives
6 | Mexico
6 | Myanmar
5 | Oman
5 | Spain
4 | Australia
4 | Portugal
4 | Qatar
3 | Japan
3 | Bahrain
2 | Kuwait
2 | Cyprus
2 | Honduras
2 | Italy
2 | Slovakia
2 | South Africa
1 | Czech Republic
1 | Switzerland
1 | Tanzania
1 | Malta
1 | Argentina
1 | Denmark
1 | Chile
1 | Cambodia
1 | Canada
1 | Greece
1 | Norway
1 | Iraq
1 | New Zealand
Type
173 | Bed & Breakfast & Inns
237 | Boutiques
263 | Branded Hotels
5 | Casinos
250 | City Center Hotels
277 | Airport/Conference Hotels
68 | Extended Stay & Serviced Apartments
36 | Hostels
181 | Limited Service & Budget Hotels
286 | Luxury Hotels
5 | Motels
232 | Resorts
8 | RV Parks & Campgrounds
14 | Vacation Rentals & Villas
Region
19 | North America
46 | Europe
456 | Asia Pacific
5 | Oceania
116 | Middle East
13 | South America
3 | Africa
Category
595 | Channel Managers
190 | Hotel Rate Parity
307 | Rate Shopping
40 | Business Intelligence
23 | Booking Engine
23 | Hotel Metasearch Management Software
7 | Listings Management
Didn’t find what you were looking for?
Capabilities
Reduce delays automatically find violation rootcauses
Reduce delays automatically find violation rootcauses
Caching - Finding out any technical lag in distribution of rates across demand partners Bait & Switch - Finding any violation cases on first page while displaying the correct prices on the final booking pages of the demand partner wholesaler - Any violations through non-contracted channels Promotion and others - This category hold all the violations which might have some unauthorized/authorized discounts or promotions run by the brand
Automatic violation alerts to the property managers
Easy interaction between management and property teams
Easy inference of Parity through comprehensive dashboard
Easy inference of Parity through comprehensive dashboard
Find out the most violated properties in terms of parity for the brand. Indication towrads the demand partners violating the rates across properties Visibility towards any unauthorized channels displaying rates on meta platforms Visibility towards Brand.com rates being display on meta sites and at what rank Provisional Revenue loss to indicate the opportunity loss at the property level
Features
Other
Available Add-ons & Modules
Cache Refresh for Rates
Hotel Rate ParityClose Loop Rate Parity
Hotel Rate ParityRecommended by
Achievements
This vendor's trending score is rising, Parity Navigator is the #4 most trending product in the Hotel Rate Parity category (out of 11) and the #141 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRateGain has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted RateGain as the #3 Hotel Rate Parity provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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RateGain Case Studies
Capitalizing on Last-Minute Bookings: How Metropolitan Hotels Doubled Revenue with RateGain
دبي (United Arab Emirates)
Elevating Revenue Management: Safir Hotels & Resorts' Success with RateGain Solutions
Sq (Egypt)
Huinid Hoteles’ Sees 36% Increase in Reservations: Success with RateGain and Expedia
SanCarlosdeBariloche (Argentina)
References
"The support that we´ve gotten from Rategain has been phenomenal. We want to distribute our hotels correctly and efficiently, and without RateGain we would not only have a hard time, it would be impossible."
"The support that we´ve gotten from Rategain has been phenomenal. We want to distribute our hotels correctly and efficiently, and without RateGain we would not only have a hard time, it would be impossible."
"RateGAIN's team and solutions is more like a part of our family than just a business partner. We have been working with them in developing efficient solutions to enhance and strengthen the company's distribution network for our hotels in MENA region. Their professionalism & expertise help us connect with new partners and reach new markets which leads to attracting new guests to our hotels. I personally appreciate their attentiveness to details and commitments for superior results, which in return strengthen the partnership and deliver profits."
"RateGAIN's team and solutions is more like a part of our family than just a business partner. We have been working with them in developing efficient solutions to enhance and strengthen the company's distribution network for our hotels in MENA region. Their professionalism & expertise help us connect with new partners and reach new markets which leads to attracting new guests to our hotels. I personally appreciate their attentiveness to details and commitments for superior results, which in return strengthen the partnership and deliver profits."
"I work with rate parity loop from RateGain. We are using it to identify rate parity that we have online, and to ensure that we identify which supplier it is from and making sure that we can put processes in place to adjust that and commercially discuss it, identify it, and be able to action it and resolve that."
"RateGain is easy to use and able to consolidate a lot of distribution platforms. Not only is the tool easy to understand and intutive, the customer service is very professional and prompt in resolving any of our issues."
"The support that we've gotten from RateGain has been phenomenal. We want to distribute our hotels correctly and efficiently, and without RateGain e would not only have a hard time, it would be impossible."
"RateGain is known for their strength in swift inventory distribution. With an ever-growing network of group of hotels and individual properties, the need for speed, management of rates and inventory with perfection, integrated with UBIScloud hospitality platform, the need for choosing a global channel management platform with over 300 channel interfaces, was a key strategic progression of servicing our client base."
"The beginning of my collaboration with myhotelshop came from the suggestion of one of our partners. We wanted to disintermediate sales through new direct channels (adwords and metasearch). I was supported from the beginning and with continuity by the consultant Mrs. Nicole, who follows me with availability, reliability and kindness. In a short period time the campaigns have been activated and already in the first year we have seen good results, which can be constantly monitored thanks to their extranet. The campaign has doubled the direct visits to our webpage compared to the previous year, saving us a big part of commissions we were paying to the OTA."
"Our cooperation with myhotelshop works very well. Our people of contact are friendly and professional. We are very happy with our commercial partnership and the results. The online bookings on our website have increased by approx. 30%. Our expenses for online marketing though have not increased. This is an excellent result I get to enjoy repeatedly."
"The support always answers promptly, friendly and professionally. The consultation is proactive and the reporting in the Extranet understandable. One gets informed about current trends and can get additional advice on questions beyond the booked campaign. Thanks to the ´brand campaign via the Ads we could increase the number of direct bookings on our website. The visibility on the channels relevant to us has been significantly improved which has also resulted in an increase of direct bookings. Completely satisfied - this goes for all three hotels for 4 years."
"We were looking for a solution to distribute our inventory on multiple platforms including our brand website and RateGain was a perfect choice. Now from a single dashboard, we can manage inventory and prices for our 500 plus properties across all distribution channels. RateGain’s strong technology and product team along with high-quality product has provided us the smooth eco system where we can focus more on business rather than technical hassles in online distribution” Thanks to RateGain team for making it so simple and seamless for us."
"The accuracy RateGain’s Online Distribution Channel Manager provides in updating rates and inventory and the speed at which it does is amazing. The “Pool Inventory Feature” of RezGain helped us resolve our problem of sharing limited inventory. In addition, the “Automated Inventory Management” rule manager has helped us optimizing on inventory. Another very time-saving feature of “Rate Mapping” has made our operations much faster by creating a master product and updating the rates with one single click on the dashboard On top of that, the tool provides the group level analytics and reporting, which is very useful and easy to consume."
"We are using RateGain’s tools for Rate Intelligence, Hotel Channel Manager, and Online Reputation Management. All the tools are smart and easy to use. RateGain team is very helpful and we are very happy to share our experience with other hotels as well."
"RateGain has helped us achieve our targets with a better understanding of the market. RateGain offers the right set of tools for a revenue manager to focus on their strategies. Now it is much easier for us to control our inventories and keep a tab on our KPIs with their hotel channel manager. With RateGain Solutions, performance is powerful, highly efficient and real-time. We thank RateGain for their great support."
"RateGain has been a true partner and has paved the way for a plethora of new distribution avenues. RateGain’s tools, especially the Hotel Channel Manager help us to seamlessly distribute rates, restrictions, and inventory online. There is no manual day-to-day management as a result of which, we can now focus better on building a richer guest experience."
"RateGain is our valued partner. Together we are developing new distribution channels and managing our inventory more effectively using RateGain’s solutions. Ultimately this will lead to greater revenue and profitability with the help of their hotel channel manager."
""RateGain’s RateShoper++ gives you a 360 degree perspective of the market on the real time. Data on AirBnB and Parity, helps monitor the new comp set and deviations thoroughly. Their newly launched Holiday and Events functionality, can guide properties for upcoming market demand, hence making pricing strategy more proficient""
"With RateGain’s solutions the immediate benefit we received was that we were able to position our property strategically among our comp-set as far as pricing was concerned. We were able to save time and efforts and it also provided us the confidence to manage rates multiple times during the day. With considerable data now on record, the RateGain tool is now a strong reference guide in our pricing decisions. RateGain’s tool is very user-friendly with the pages being very easy to maneuver across. It has definitely saved us time during the day to focus on selling. The fact the rate RateGain’s solution was providing real-time data compared to other products, was a key factor."
"With the help of powerful dashboard analytics in the RateGain’s tool, we are now able to analyze our comp-set better as well as leverage the power of price intelligence. Hence, we are now able to identify source markets better which has resulted in a stark improvement in our RevPAR and ADR numbers over the past few months."
"The maturity of digital portals and a plethora of social forums today have made information transparent and accessible in a few clicks. The core challenge is to determine the level of discretion when it comes to sharing data online, and a smart tool like from RateGain makes that easy for us. RateGain team has done a great job in managing our hotel’s online reputation.<br />"
"Guests share their feedback on review sites, OTAs and on social media. Instant data analysis is essential for both marketing and operational teams. RateGain’s tools help hoteliers create integrated guest experiences. Each guest must be seen an individual.<br /> <br /> <br /> <br />"
"<br /> Today, guest sentiment analysis matters and their opinions are all out in the open, thanks to the numerous review sites out there. People talk about their wants and a huge number of people want the same thing, hence being transparent is a necessity for hotels. RateGain’s tool is a very useful tool in this regard, as it helps us to identify these requirements. By using it, we are able to analyze our guest’s sentiments and accordingly cater to their exact requirements.<br /> <br /> <br />"
Featured Customers
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Hotelier Rating
Hoteliers like RateGain for its comprehensive suite of tools that provide critical insights for revenue management, rate parity, and dynamic pricing. The real-time rate shopping and distribution management features help maintain competitive pricing, streamline operations, and avoid overbookings, thereby increasing revenue and improving overall efficiency. Users appreciate its detailed market intelligence and customizable reporting, though some also note the system can be slow and suggest more intuitive design improvements.
AI-generated from the text of customer reviews
Looking for specific info?
Simple yet informative
ecommerce from 25-49 room Bed & Breakfast & Inn in Singakerta (Bali)
Excellent Channel Manager
Villa Manager from 10 to 24 room Airport/Conference Hotel in Seminyak (Bali)
RateGain review
Rec from 100 to 199 room Bed & Breakfast & Inn in Doha (Qatar)
Excellent regarding uploading rates/ market intelligence
Duty Manager from 100 to 199 room Boutique in Jaipur (India)
Exceptional Revenue Optimization and Market Intelligence with RateGain
Reservation Executive from 100 to 199 room Airport/Conference Hotel in Dubai (United Arab Emirates)
Best Channel Manager
Duty Manager from 75-99 room Boutique in Dubai (United Arab Emirates)
Excellent Collaborators!
Assistant Director, Digital Marketing & E-Commerce from 500+ room Branded Hotel in Sentosa Island (Singapore)
Expand more features and minimize bugs
E-commerce and Reservation from 75-99 room Boutique in Java (Indonesia)
Good software, user friendly
Hotel Manager from 100 to 199 room Boutique in Shimoga (India)
So far so good, a reliable channel manager and rate parity system
Assitant Reservation Manager from 200 to 499 room Boutique in Nusa Dua (Bali)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
This platform/product efficiently allows us to connect to various OTA channels and manage their mappings. We can retrieve all mapping information as well to avoid any errors upon connection. Alongside we can update key information with quick menus easy to access such as: rates, inventory and stop sell. The product helps increase productivity without time wasted as it helps retrieve and push old rates (data) if you don't have it noted down otherwise.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The livechat for help and support in real-time is really the key with rategain. It ensures that any concerns or information we need, we can contact someone within the same interface and conclude the task at hand.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
We always recommend to practice and play with the system menu. And if ever, you have any unanswered concerns or have forgotten parts of the training/demo session, feel free to contact the rategain support team using the livechat. The real-time help really is game changer.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
RateGain
1 month ago
Capitalizing on Last-Minute Bookings: How Metropolitan Hotels Doubled Revenue with RateGain
RateGain
1 month ago
Elevating Revenue Management: Safir Hotels & Resorts' Success with RateGain Solutions
RateGain
1 month ago
Vietjet Thailand Partners with AirGain to Enhance Fare Precision and Market Leadership
RateGain
3 months ago
RateGain’s Growth Story Becomes an NYU SPS Case Study
RateGain
3 months ago
Huinid Hoteles’ Sees 36% Increase in Reservations: Success with RateGain and Expedia
RateGain
3 months ago
RateGain Recognized as a Preferred Partner by Trip.com
RateGain
6 months ago
NYU SPS Jonathan M. Tisch Center of Hospitality, HEDNA, and RateGain collaborate on a Benchmark Report Urging Tech Prioritization and Strategic Restructuring in the Hospitality Industry
RateGain
10 months ago
RateGain Launches Navigator
RateGain
10 months ago
RateGain Announces Partnership with Flyr
RateGain
1 year ago
Adara Pulse US Summer Travel Trends
RateGain
1 year ago
Adara Pulse Middle East & Africa Summer Travel Trends Report
RateGain
1 year ago
RateGain Recognized by Comparably as the Best Company for Diversity and Career Growth
RateGain
1 year ago
RateGain’s PULSE powered by Adara suggests that the Middle East Would Lead the Growth in Travel Demand in 2023
RateGain
1 year ago
Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023
RateGain
1 year ago
Cinnamon Maldives Selects RateGain’s Engage AI To Enhance Guest Experience
RateGain
2 years ago
RateGain Enters into an Agreement to Acquire Adara and Form the World's Most Comprehensive Travel-Intent and Data Platform
RateGain
2 years ago
RateGain selected by Sonder Holdings Inc. to Expand Corporate Travel Access on the Global Distribution System
RateGain
2 years ago
RateGain Launches Airline Travelers’ Forecast to Help Commercial Teams Drive Higher ROI
RateGain
2 years ago
RateGain Announces Results for Q1FY23; Continues Strong Momentum with 59% Y-o-Y Revenue Growth
RateGain
2 years ago
Content Management: The Achilles Heel for Hotels in 2022
RateGain
2 years ago
RateGain Selected by Mexico’s Leading Hotel Chain Grupo Posadas to Bolster Recovery in Latin America
RateGain
2 years ago
Booking.com Recognizes RateGain as a Premier Connectivity Partner for 2022
RateGain
2 years ago
Caesars Entertainment selects RateGain for Rate Intelligence
RateGain
2 years ago
NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality Launches Strategic Initiative with RateGain to Help Build the Future of Hospitality Technology
RateGain
2 years ago
Hopper Selects RateGain To Help Global Hotels Compete Better On Mobile
RateGain
3 years ago
RateGain Launches Content.AI, an End-to-End AI platform for Hotels to Make Content Management Seamless
RateGain
3 years ago
RateGain’s OPTIMA releases MarketDRONE Narratives
More About RateGain
RateGain is a leading SaaS company based in India that specializes in providing technology solutions for the travel industry. RateGain Travel Technologies Limited, commonly known as RateGain, offers a range of innovative products and services to help travel providers optimize revenue management, enhance guest experiences, and expand their market share. RateGain's solutions cater to various verticals within the travel industry, including hospitality, car rentals, ferries, and cruises. Their platform enables real-time connectivity and integration with online travel agents (OTAs) and other distribution channels, ensuring accurate availability and pricing updates. With a focus on revenue management, RateGain provides advanced forecasting and analytics capabilities. Their tools allow travel providers to make data-driven decisions, optimize pricing strategies, and maximize revenue opportunities. By leveraging real-time forecasts and market insights, businesses can stay competitive and adapt to changing market dynamics. RateGain also recognizes the importance of social media and its impact on the travel industry. Their solutions enable businesses to monitor and analyze social media channels, gather guest feedback, and track online reputation. This information helps improve guest experiences and allows businesses to address customer concerns promptly. As a rapidly growing startup, RateGain has gained recognition in the market. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), and its key metrics such as earnings per share (EPS) and year-over-year (YoY) growth are closely monitored. RateGain Travel Technologies Ltd operates from its headquarters in Noida, India. RateGain's success can be attributed to the expertise and vision of its promoters, including Bhanu Chopra, the founder and CEO. Under his leadership, RateGain has established itself as a trusted technology partner for hotel chains and travel providers worldwide. With a strong focus on SaaS solutions, RateGain helps travel providers expand their wallet share by leveraging technology to drive efficiency, optimize revenue, and enhance guest experiences. The company's market cap and growth trajectory reflect its position as a leading Saas company in the travel industry in India.
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RateGain has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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