Parity Navigator

4.7 (190 REVIEWS)

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HT Score  
90 out of 100
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Heena, Rizki, Enzo + 49 more experts recommend RateGain

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Parity Navigator

4.8 (190 REVIEWS)

Ranked 4 (out of 11) in Hotel Rate Parity

2024 Finalist HotelTechAwards

Hoteliers voted RateGain as the #3 Hotel Rate Parity provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Keep your brand promise with the industry's only closed loop rate parity solution

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Bell avatar Bell - AI powered product analyst

I analyzed all of RateGain’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like RateGain for its comprehensive suite of tools that provide critical insights for revenue management, rate parity, and dynamic pricing. The real-time rate shopping and distribution management features help maintain competitive pricing, streamline operations, and avoid overbookings, thereby increasing revenue and improving overall efficiency. Users appreciate its detailed market intelligence and customizable reporting, though some also note the system can be slow and suggest more intuitive design improvements.

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Scandic, Accor, Coast Hotels & 583 others

Read their reviews

Support

Supportive

Hoteliers often highlight the exemplary customer support provided by RateGain. The support team is praised for being consistently available through multiple channels, demonstrating promptness in resolving issues. Customers find the support staff knowledgeable and effective, easing the process of setup and onboarding for new users. Users also note that resources like FAQs, tutorials, and documentation are helpful in their interactions with RateGain’s support services. The commitment to answering queries and offering flexible support is undeniably valued across the board.

Revenue Manager

1 months ago

Verified

... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...

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Reservation Associate

3 months ago

Verified

... -The channel manager assigned to us is helpful always. -24 hrs help desk is really a great help -Easy to use and can access easily ...

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2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

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2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly ...

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2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative ...

See full review

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy ...

See full review

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

See full review

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

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Revenue Manager

12 months ago

Verified

... The team provides great consultancy on top of the tools being so user friendly. Love the optima real time refresh option and ability to use it on the go. ...

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Cluster Assistant Reservations Manager

12 months ago

Verified

... -Detailed information - easy to use - Provide the information about the comp set -helpful to make the decision - updated info ...

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Senior Executive-Quality

3 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

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Revenue Manager

3 months ago

Verified

... Rate structure and channel manager . Nothing else revenue is easy to set up. help is good. support is prompt. Live chat is very heplful. ...

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Revenue Manager

3 months ago

Verified

... Rate structure and channel manager . Nothing else revenue is easy to set up. help is good. support is prompt. Live chat is very heplful. ...

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Revenue Manager

3 months ago

Verified

... Rate structure and channel manager . Nothing else revenue is easy to set up. help is good. support is prompt. Live chat is very heplful. ...

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Reservation Manager

3 months ago

Verified

... I'd like to provide support for email reply, and a little bit faster, in case the hotel continues to operate . ...

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EXECUTIVE EVENT SALES

3 months ago

Verified

... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...

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EXECUTIVE EVENT SALES

3 months ago

Verified

... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...

See full review

EXECUTIVE EVENT SALES

3 months ago

Verified

... Nothing particularly as we are using without any issues.Loved this platform . Very helpul & seamless working experience from this. ...

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EXECUTIVE EVENT SALES

3 months ago

Verified

... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...

See full review

EXECUTIVE EVENT SALES

3 months ago

Verified

... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...

See full review

Reservation Executive

3 months ago

Verified

... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...

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Reservation Executive

3 months ago

Verified

... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...

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Reservation Executive

3 months ago

Verified

... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

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Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

See full review

Reservations Supervisor

2 months ago

Verified

... They have been very supportive and encouraging every step of the way and I don't see anything that could be improved. ...

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Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with new ways of working and trying to make ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

See full review

Director of Revenue Management

2 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

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Director of Revenue Management

2 months ago

Verified

... Not written by me- thanks for giving me a chance to update the review ...

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Director of Revenue Management

2 months ago

Verified

... Not written by me- thanks for giving me a chance to update the review ...

See full review

Director of Revenue Management

2 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

See full review

Director of Revenue Management

2 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

See full review

Director of Revenue Management

2 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

See full review

Reservation Manager

2 months ago

Verified

... In general,I can say that my favorite channel Manager. I cay that the team they are all very helpful, easily to approach and they are all professionals. They action to resolved the issues on the ...

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Reservation Manager

2 months ago

Verified

... In general,I can say that my favorite channel Manager. I cay that the team they are all very helpful, easily to approach and they are all professionals. They action to resolved the issues on the ...

See full review

Assitant Reservation Manager

1 months ago

Verified

... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... Excellent Collaborators! ...

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Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Rec

1 months ago

Verified

... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...

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Villa Manager

1 months ago

Verified

... The rate shopping feature in this Channel Manager has completely transformed how I approach pricing for our property. It allows me to easily compare our rate across multiple booking channels in ...

See full review

ecommerce

1 months ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

See full review

Automation

Streamlined

Hoteliers often highlight the pivotal role of automation in enhancing operational efficiency and streamlining workflows within the hospitality industry. The integration of AI and automated tools, such as RateGain's applications, significantly simplifies decision-making processes and improves the ease of conducting business. These tools ensure rapid updates across distribution channels, which is crucial in managing the dynamic nature of rates and inventory. Users particularly appreciate the automated inventory management features, which minimize manual intervention and reduce errors. Additionally, the automation of tasks, including rate shopping and report generation, is consistently praised for easing daily operations and boosting productivity. Despite minor issues such as server speed during automated rate inventory management (ARI), the overall consensus is that the automation provided by such tools is both intuitive and highly effective in sustaining competitive parity across channels.

Revenue Manager

1 months ago

Verified

... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...

See full review

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

See full review

Revenue Analyst

2 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

See full review

Revenue Analyst

2 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

See full review

Senior Executive-Quality

3 months ago

Verified

... Automated Inventory Management ...

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Senior Executive-Quality

3 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

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Senior Executive-Quality

3 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

See full review

Senior Executive-Quality

3 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

See full review

Ecommerce Manager

2 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or ...

See full review

Ecommerce Manager

2 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory are quickly reflected across all connected channels, which is crucial in today’s fast-paced booking environment. The interface is intuitive, making it easy to navigate without much training. Overall, RateGain has perfectly met my expectations with its efficiency and ease of use. There’s nothing I would suggest for improvement at this point – it’s a solid solution that works seamlessly ...

See full review

Assitant Reservation Manager

1 months ago

Verified

... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...

See full review

Integrations

Foundational

["Hoteliers often highlight the integration capabilities of RateGain's Hotel Rate Parity product, Parity Navigator, as a significant factor. They note that while the tool offers a comprehensive range of integrations, especially with systems like Property Management Systems (PMS), there is a demand for expanding these options to enhance the platform's versatility. The ease of integration setup is generally appreciated, but some hoteliers encounter challenges that suggest room for improved reliability and simplified processes. Additionally, users desire customization options to tailor integrations to their specific operational needs, which some feel would optimize their use of the systems further."]

Revenue Manager

1 months ago

Verified

... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...

See full review

Revenue Manager

1 months ago

Verified

... The one stop solution for complete Revenue Optimization ...

See full review

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

See full review

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement provided, So as of now nothing that comes to my mind. To have more options at the chain level for enterprise ...

See full review

2 months ago

Verified

... Amazing company that innovates and forms great partnerships ...

See full review

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

See full review

Revenue Analyst

2 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference happening in other ...

See full review

Revenue Manager

3 months ago

Verified

... I use the filters in the rate shopping tool a lot to focus on what is important at that moment - whether a specific channel, property set or room type. the information is always accurate and timely. ...

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REVENUE MANAGER

3 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier analyze to solve those issue ...

See full review

REVENUE MANAGER

3 months ago

Verified

... Please improve the fast response as technical support in rategain. Full helping us when the issue integrations and synchronize happened. Get more advice and suggestions how to use and operate RZ ...

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REVENUE MANAGER

3 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier analyze to solve those issue ...

See full review

Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

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Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

See full review

Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

See full review

Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

See full review

Revenue Manager

1 months ago

Verified

... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...

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E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

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E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

ecommerce

1 months ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

See full review

ecommerce

1 months ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

See full review

ecommerce

1 months ago

Verified

... The IP address of the rate shopping tools, improve with domestic IP could be better. some website rate is also not shown yet on the resort since its not fully supported. ...

See full review

ecommerce

1 months ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

See full review

ecommerce

1 months ago

Verified

... The IP address of the rate shopping tools, improve with domestic IP could be better. some website rate is also not shown yet on the resort since its not fully supported. ...

See full review

Value

Balanced

Hoteliers often highlight the value associated with RateGain’s Hotel Rate Parity product, Parity Navigator. Users appreciate that the platform enhances decision-making and strategic planning by consolidating important data and providing comprehensive insights into competitive pricing. The inclusion of AI features and automation is particularly valued for streamlining the management of rates across different distribution channels. Customers also find the software's evolving features and adaptability to strategic shifts beneficial, resulting in improved operational efficiency. Overall, the product is perceived as offering robust capabilities that justify its cost, especially in maintaining rate parity across channels. While some users have suggested enhancements, such as improved delivery times and minimizing bugs, the general consensus is that the benefits and efficiencies provided by the product offer substantial value.

Reservation Manager

2 months ago

Verified

... Perfect tool to obtain growth ...

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Reservation Manager

2 months ago

Verified

... Perfect tool to obtain growth and strategic pricing keeping in mind the right market mix ...

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Reservation Manager

2 months ago

Verified

... Perfect tool to obtain growth and strategic pricing keeping in mind the right market mix ...

See full review

Revenue Manager

1 months ago

Verified

... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...

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Revenue Manager

1 months ago

Verified

... The one stop solution for complete Revenue Optimization ...

See full review

Revenue Manager

1 months ago

Verified

... The one stop solution for complete Revenue Optimization ...

See full review

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

See full review

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

See full review

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

See full review

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

See full review

2 months ago

Verified

... Amazing company that innovates and forms great partnerships ...

See full review

2 months ago

Verified

... Amazing company that innovates and forms great partnerships ...

See full review

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

See full review

Revenue Analyst

2 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...

See full review

Cluster Assistant Reservations Manager

12 months ago

Verified

... -Detailed information - easy to use - Provide the information about the comp set -helpful to make the decision - updated info ...

See full review

Senior Executive-Quality

3 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

See full review

Senior Executive-Quality

3 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

See full review

REVENUE MANAGER

3 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

See full review

REVENUE MANAGER

3 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

See full review

REVENUE MANAGER

3 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

See full review

REVENUE MANAGER

3 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

See full review

Reservation Manager

3 months ago

Verified

... Service and Contact ...

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EXECUTIVE EVENT SALES

3 months ago

Verified

... * Quick Service *Staff are welcoming for any query especially Avantika She is always a great problem Solver. * Happy to be part of it ...

See full review

EXECUTIVE EVENT SALES

3 months ago

Verified

... Great Platform to work with ...

See full review

Ecommerce Manager

2 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory are quickly reflected across all connected channels, which is crucial in today’s fast-paced booking environment. The interface is intuitive, making it easy to navigate without much training. Overall, RateGain has perfectly met my expectations with its efficiency and ease of use. There’s nothing I would suggest for improvement at this point – it’s a solid solution that works seamlessly ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

See full review

Reservations Supervisor

2 months ago

Verified

... Efficiency and punctuality are hallmarks of their service. ...

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Director of Revenue Management

2 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

See full review

Hotel Manager

1 months ago

Verified

... Nothing great as such, The most familiar options with easy keywords. It is very easy to train the new staff with the swift options. ...

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Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

See full review

Duty Manager

1 months ago

Verified

... We have been utilizing the services for several years, and everything has been excellent thus far. The only aspect that could be enhanced is the delivery time after the rates are revised. ...

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E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

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E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

ecommerce

1 months ago

Verified

... Simple yet informative ...

See full review

Functionality

Reliable

Hoteliers often appreciate the functionality of RateGain's Hotel Rate Parity product, Parity Navigator. The system effectively consolidates a wide array of useful data onto a single platform, simplifying tasks like rate shopping and market comparison. Automation features in the tool streamline crucial activities such as inventory management and rate updates across different channels, resulting in time savings and operational efficiency. Users find reports generated by the system to be comprehensive and informative, allowing for easy tracking of rate parity and detection of any breaches. Although some users note minor bugs and a desire for expanded features, overall, the core functionalities such as booking, reporting, and rate tracking are reliable and meet the demands of modern hoteliers. Customization options enable flexibility, making it adaptable to diverse needs. The system supports multiple languages and currencies, enhancing its global applicability and usability. Users identify a strong alignment between the tool's features and their business requirements, highlighting its effectiveness and comprehensive nature.

Reservation Manager

2 months ago

Verified

... --All stars to them, I would just perfect tool to work on They continuously work on their tool to keep them updated as per business requirement. ...

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Revenue Manager

1 months ago

Verified

... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...

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Revenue Manager

1 months ago

Verified

... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...

See full review

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

See full review

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement ...

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2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly excellent. The tool provides transparency ...

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Team Lead

3 months ago

Verified

... The tech team can be more proactive rather than being reactive, just few times. Issues happen everywhere but it's always good to have a proactive approach. ...

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Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

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Revenue Manager

12 months ago

Verified

... Mobile app by all means can be better. App is good for channel manager urgent task but overall it definitely needs to be put a lot of efforts. ...

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Revenue Analyst

2 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

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Revenue Analyst

2 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...

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Revenue Analyst

2 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

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Revenue Analyst

2 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

See full review

Revenue Analyst

2 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...

See full review

Revenue Analyst

2 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

See full review

Senior Executive-Quality

3 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

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Senior Executive-Quality

3 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

See full review

Senior Executive-Quality

3 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

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Senior Executive-Quality

3 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

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Senior Executive-Quality

3 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

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Senior Executive-Quality

3 months ago

Verified

... Automated Inventory Management ...

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REVENUE MANAGER

3 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

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REVENUE MANAGER

3 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

See full review

REVENUE MANAGER

3 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

See full review

REVENUE MANAGER

3 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

See full review

REVENUE MANAGER

3 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

See full review

REVENUE MANAGER

3 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from the data and figures show up from Rategain. It Easy to analyze and fix those problem. Rate Parity, show the clear ...

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Reservation Manager

3 months ago

Verified

... They like the service, have contact with the hotel through price adjustments during festivals and inquiries about available rooms for sale at each time of month. ...

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Reservation Manager

3 months ago

Verified

... I'd like to provide support for email reply, and a little bit faster, in case the hotel continues to operate . ...

See full review

Ecommerce Manager

2 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or ...

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Ecommerce Manager

2 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory ...

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Ecommerce Manager

2 months ago

Verified

... Fast updates & user friendly ...

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Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

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Revenue Officer

2 months ago

Verified

... I missed the old rezgain when it comes to closing allocation which you do not need to go to restrictions, just by simply changing the inventory to 0 or closing it. ...

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Revenue Officer

2 months ago

Verified

... Accessible and Helpful ...

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Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

See full review

Revenue Officer

2 months ago

Verified

... It allows me to view reports, allocation, rates with no hassle. I was able to view all type of bookings through channel manager without going to different extranet. Thank you. ...

See full review

Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

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Reservations Supervisor

2 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with new ways of working and trying to make my role ...

See full review

Cluster Director of Revenue and Ecommerce

1 months ago

Verified

... Systems are reliable and provides detailed information in bitesize portions which can be analyzed easily.Great support and response time by the support team. ...

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Revenue Manager

1 months ago

Verified

... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...

See full review

Assitant Reservation Manager

1 months ago

Verified

... So far so good, a reliable channel manager and rate parity system ...

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Assitant Reservation Manager

1 months ago

Verified

... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...

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Assitant Reservation Manager

1 months ago

Verified

... The system loading performance need to be faster, and some feature need to be developed like the automatic test booking. ...

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Assistant Director, Digital Marketing & E-Commerce

1 months ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

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Duty Manager

1 months ago

Verified

... The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

Rec

1 months ago

Verified

... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...

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Rec

1 months ago

Verified

... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...

See full review

ecommerce

1 months ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

See full review

ecommerce

1 months ago

Verified

... Simple yet informative ...

See full review

ecommerce

1 months ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

See full review

User Interface

Accessible

Hoteliers often note that the user interface of RateGain's Hotel Rate Parity product, Parity Navigator, has room for improvement. Ease of navigation is sometimes a challenge, as users report needing to click through multiple screens to access desired information. The visual design could benefit from modern enhancements, with suggestions for new color schemes and layouts to create a more engaging experience. The platform's responsiveness, particularly in page loading times, is highlighted as an area that could differentiate it from competitors if improved. While customizability is appreciated by some users who seek to personalize their dashboards and widgets, others feel that initial usability can be overwhelming, especially for first-time users, indicating a potential requirement for more user-friendly navigation shortcuts. Overall, hoteliers suggest that a streamlined and more visually appealing interface could enhance user satisfaction and efficiency.

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

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Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

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2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...

See full review

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...

See full review

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...

See full review

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

See full review

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

See full review

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

See full review

Revenue Manager

1 months ago

Verified

... While unity dashboard was useful hasn't changed much for a while and some interesting data points can be featured on it to make it even more user friendly. ...

See full review

Revenue Manager

1 months ago

Verified

... While unity dashboard was useful hasn't changed much for a while and some interesting data points can be featured on it to make it even more user friendly. ...

See full review

Revenue Analyst

2 months ago

Verified

... I think glance of other hotel rates when you hover over dates in Optima . I personally like that view .Also training modules and webinars for training so that these tools can be used effectively. ...

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Senior Executive-Quality

3 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

See full review

Revenue Manager

3 months ago

Verified

... On the current model i have to click a lot of screens to look at different information. Having some more intuitive tools to show me what is important would be beneficial. ...

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Revenue Manager

3 months ago

Verified

... Easy to use and accurate information ...

See full review

Revenue Manager

3 months ago

Verified

... I use the filters in the rate shopping tool a lot to focus on what is important at that moment - whether a specific channel, property set or room type. the information is always accurate and timely. ...

See full review

Revenue Manager

3 months ago

Verified

... On the current model i have to click a lot of screens to look at different information. Having some more intuitive tools to show me what is important would be beneficial. ...

See full review

Revenue Officer

2 months ago

Verified

... I missed the old rezgain when it comes to closing allocation which you do not need to go to restrictions, just by simply changing the inventory to 0 or closing it. ...

See full review

Director of Revenue Management

2 months ago

Verified

... Not written by me- thanks for giving me a chance to update the review ...

See full review

Cluster Director of Revenue and Ecommerce

1 months ago

Verified

... A more comprehensive and easy to use dashboards with customizable user settings. Parity tool with deeper reach. Real-time market intelligence. ...

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Cluster Director of Revenue and Ecommerce

1 months ago

Verified

... A more comprehensive and easy to use dashboards with customizable user settings. Parity tool with deeper reach. Real-time market intelligence. ...

See full review

Revenue Manager

1 months ago

Verified

... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...

See full review

Duty Manager

1 months ago

Verified

... The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates ...

See full review

Reservation Executive

1 months ago

Verified

... One area for improvement with RateGain could be the user interface (UI). While the platform offers a wide range of powerful features, the UI can sometimes feel a bit overwhelming for new users. Simplifying the navigation and making key features more accessible could improve the overall user experience ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Support and Customer Service
User Interface
Channel Manager
Integration Capabilities
Rate Parity
Rate Shopping
Real-Time Data
Market Intelligence
Reports and Analytics
Mobile App

What Types of Hotels RateGain is Popular For

Size

258 | Large (75-199 room)

148 | Medium (25-74 room)

34 | Small (10-24 room)

256 | X-Large (200+ room)

27 | X-Small (1-9 room)

Country

204 | India

88 | United Arab Emirates

78 | Indonesia

55 | Thailand

34 | Philippines

19 | Malaysia

17 | Germany

17 | Sri Lanka

16 | Singapore

14 | Vietnam

12 | United States of America

9 | Colombia

8 | Saudi Arabia

8 | Egypt

8 | United Kingdom

6 | Maldives

6 | Mexico

6 | Myanmar

5 | Oman

5 | Spain

4 | Australia

4 | Portugal

4 | Qatar

3 | Japan

3 | Bahrain

2 | Kuwait

2 | Cyprus

2 | Honduras

2 | Italy

2 | Slovakia

2 | South Africa

1 | Czech Republic

1 | Switzerland

1 | Tanzania

1 | Malta

1 | Argentina

1 | Denmark

1 | Chile

1 | Cambodia

1 | Canada

1 | Greece

1 | Norway

1 | Iraq

1 | New Zealand

Type

173 | Bed & Breakfast & Inns

237 | Boutiques

263 | Branded Hotels

5 | Casinos

250 | City Center Hotels

277 | Airport/Conference Hotels

68 | Extended Stay & Serviced Apartments

36 | Hostels

181 | Limited Service & Budget Hotels

286 | Luxury Hotels

5 | Motels

232 | Resorts

8 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

Region

19 | North America

46 | Europe

456 | Asia Pacific

5 | Oceania

116 | Middle East

13 | South America

3 | Africa

Category

595 | Channel Managers

190 | Hotel Rate Parity

307 | Rate Shopping

40 | Business Intelligence

23 | Booking Engine

23 | Hotel Metasearch Management Software

7 | Listings Management

What is RateGain?

Founded in 2004 | Headquarters in Noida (India) | 600 employees
Parity Navigator is a comprehensive rate parity management system designed for hoteliers. It provides real-time insights into your hotel's pricing strategy, allowing you to analyze your rate parity status, define tactics to minimize revenue loss, and boost brand reputation. With features like Closed Loop Rate Parity (CLRP), instant violation alerts, and customizable reporting, Parity Navigator helps you maintain competitive pricing, enforce parity compliance, and optimize your market positioning. This platform seamlessly integrates into your current business operations, ensuring you stay ahead in the dynamic pricing landscape.

View website

Capabilities

Reduce delays automatically find violation rootcauses

Automatic violation alerts to the property managers

Easy interaction between management and property teams

Easy inference of Parity through comprehensive dashboard

Find the major violators to take actions

Features

Other

5/5 features

Available Add-ons & Modules

Cache Refresh for Rates

Hotel Rate Parity
After spotting violations, double check the reasons and resolve the rate violation due to cache issue

PREMIUM ADD-ON

Close Loop Rate Parity

Hotel Rate Parity
Dummy test bookings to figure out rate violation through wholesalers or uncontracted demand partners

PREMIUM ADD-ON

RateGain Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Parity Navigator is the #4 most trending product in the Hotel Rate Parity category (out of 11) and the #141 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

RateGain has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted RateGain as the #3 Hotel Rate Parity provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

RateGain Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

RateGain Average RateGain

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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3

Success Stories

23

References

9

Featured Customers

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RateGain Reviews

Hotelier Rating

Excellent
608
Very Good
84
Average
29
Poor
12
Terrible
6

Property Size

  • X-Small (27)
  • Small (34)
  • Medium (148)
  • Large (258)
  • X-Large (256)

Country

  • India
    India
    (204)
  • United Arab Emirates
    United Arab Emirates
    (88)
  • Indonesia
    Indonesia
    (78)
  • Thailand
    Thailand
    (55)
  • Philippines
    Philippines
    (34)
  • Malaysia
    Malaysia
    (19)
  • Germany
    Germany
    (17)
  • Sri Lanka
    Sri Lanka
    (17)
  • Singapore
    Singapore
    (16)
  • Vietnam
    Vietnam
    (14)
  • United States of America
    United States of America
    (12)
  • Colombia
    Colombia
    (9)
  • Saudi Arabia
    Saudi Arabia
    (8)
  • Egypt
    Egypt
    (8)
  • United Kingdom
    United Kingdom
    (8)
  • Maldives
    Maldives
    (6)
  • Mexico
    Mexico
    (6)
  • Myanmar
    Myanmar
    (6)
  • Oman
    Oman
    (5)
  • Spain
    Spain
    (5)
  • Australia
    Australia
    (4)
  • Portugal
    Portugal
    (4)
  • Qatar
    Qatar
    (4)
  • Japan
    Japan
    (3)
  • Bahrain
    Bahrain
    (3)
  • Kuwait
    Kuwait
    (2)
  • Cyprus
    Cyprus
    (2)
  • Honduras
    Honduras
    (2)
  • Italy
    Italy
    (2)
  • Slovakia
    Slovakia
    (2)
  • South Africa
    South Africa
    (2)
  • Czech Republic
    Czech Republic
    (1)
  • Switzerland
    Switzerland
    (1)
  • Tanzania
    Tanzania
    (1)
  • Malta
    Malta
    (1)
  • Argentina
    Argentina
    (1)
  • Denmark
    Denmark
    (1)
  • Chile
    Chile
    (1)
  • Cambodia
    Cambodia
    (1)
  • Canada
    Canada
    (1)
  • Greece
    Greece
    (1)
  • Norway
    Norway
    (1)
  • Iraq
    Iraq
    (1)
  • New Zealand
    New Zealand
    (1)

Region

  • North America
    North America
    (19)
  • Europe
    Europe
    (46)
  • Asia Pacific
    Asia Pacific
    (456)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (116)
  • South America
    South America
    (13)
  • Africa
    Africa
    (3)

Hoteliers say

Hoteliers like RateGain for its comprehensive suite of tools that provide critical insights for revenue management, rate parity, and dynamic pricing. The real-time rate shopping and distribution management features help maintain competitive pricing, streamline operations, and avoid overbookings, thereby increasing revenue and improving overall efficiency. Users appreciate its detailed market intelligence and customizable reporting, though some also note the system can be slow and suggest more intuitive design improvements.

AI-generated from the text of customer reviews

Support and Customer Service
User Interface
Channel Manager
Integration Capabilities
Rate Parity
Rate Shopping
Real-Time Data
Market Intelligence
Reports and Analytics
Mobile App
8

Simple yet informative

ecommerce from 25-49 room Bed & Breakfast & Inn in Singakerta (Bali)

Verified
1 months ago
The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page.
Country Bali
ecommerce
Medium Hotel
10

Excellent Channel Manager

Villa Manager from 10 to 24 room Airport/Conference Hotel in Seminyak (Bali)

Verified
1 months ago
The rate shopping feature in this Channel Manager has completely transformed how I approach pricing for our property. It allows me to easily compare our rate across multiple booking channels in real-time, which has been invaluable for staying competitive. It's been absolute game changer for managing our property. The seamless integration wi...
Country Bali
Villa Manager
Small Hotel
10

RateGain review

Rec from 100 to 199 room Bed & Breakfast & Inn in Doha (Qatar)

Verified
1 months ago
Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem.
Country Qatar
Rec
Large Hotel
10

Excellent regarding uploading rates/ market intelligence

Duty Manager from 100 to 199 room Boutique in Jaipur (India)

Verified
1 months ago
rate shopping tool is excellent feature although all the features are also good. it is very easy to use and to learn so many things /reporting feature is also good 1. Real-time Rate and Inventory Updates: RateGain Channel Manager provides real-time updates, ensuring that rates and inventory are always accurate and up-to-date across all chan...
Country India
Duty Manager
Large Hotel
10

Exceptional Revenue Optimization and Market Intelligence with RateGain

Reservation Executive from 100 to 199 room Airport/Conference Hotel in Dubai (United Arab Emirates)

Verified
1 months ago
What I like most about RateGain is its competitive pricing intelligence. The ability to access real-time market trends and competitor pricing data helps businesses make informed, strategic decisions quickly. This feature significantly enhances pricing accuracy, ensures competitiveness, and maximizes revenue potential, making it a powerful t...
Country United Arab Emirates
Reservation Executive
Large Hotel
9

Best Channel Manager

Duty Manager from 75-99 room Boutique in Dubai (United Arab Emirates)

Verified
1 months ago
The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates for a competitive advantage is greatly appreciated, reflecting widespread admiration.
Country United Arab Emirates
Duty Manager
Large Hotel
9

Excellent Collaborators!

Assistant Director, Digital Marketing & E-Commerce from 500+ room Branded Hotel in Sentosa Island (Singapore)

Verified
1 months ago
RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity.
Country Singapore
Assistant Director, Digital Marketing & E-Commerce
X-Large Hotel
5

Expand more features and minimize bugs

E-commerce and Reservation from 75-99 room Boutique in Java (Indonesia)

Verified
1 months ago
The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand.
Country Indonesia
E-commerce and Reservation
Large Hotel
9

Good software, user friendly

Hotel Manager from 100 to 199 room Boutique in Shimoga (India)

Verified
1 months ago
The most familiar options with easy keywords. It is very easy to train the new staff with the swift options.
Country India
Hotel Manager
Large Hotel
10

So far so good, a reliable channel manager and rate parity system

Assitant Reservation Manager from 200 to 499 room Boutique in Nusa Dua (Bali)

Verified
1 months ago
The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score.
Country Bali
Assitant Reservation Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

This platform/product efficiently allows us to connect to various OTA channels and manage their mappings. We can retrieve all mapping information as well to avoid any errors upon connection. Alongside we can update key information with quick menus easy to access such as: rates, inventory and stop sell. The product helps increase productivity without time wasted as it helps retrieve and push old rates (data) if you don't have it noted down otherwise.

Question:

What differentiates this product or service from the competition?

Answer:

The livechat for help and support in real-time is really the key with rategain. It ensures that any concerns or information we need, we can contact someone within the same interface and conclude the task at hand.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We always recommend to practice and play with the system menu. And if ever, you have any unanswered concerns or have forgotten parts of the training/demo session, feel free to contact the rategain support team using the livechat. The real-time help really is game changer.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 49 recommend
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Are you a consultant or vendor that recommends RateGain? Leave a recommendation

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RateGain Recognized as a Preferred Partner by Trip.com

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NYU SPS Jonathan M. Tisch Center of Hospitality, HEDNA, and RateGain collaborate on a Benchmark Report Urging Tech Prioritization and Strategic Restructuring in the Hospitality Industry

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Adara Pulse US Summer Travel Trends

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1 year ago

Adara Pulse Middle East & Africa Summer Travel Trends Report

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1 year ago

RateGain Recognized by Comparably as the Best Company for Diversity and Career Growth

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1 year ago

RateGain’s PULSE powered by Adara suggests that the Middle East Would Lead the Growth in Travel Demand in 2023

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1 year ago

Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023

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1 year ago

Cinnamon Maldives Selects RateGain’s Engage AI To Enhance Guest Experience

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2 years ago

RateGain Enters into an Agreement to Acquire Adara and Form the World's Most Comprehensive Travel-Intent and Data Platform

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2 years ago

RateGain selected by Sonder Holdings Inc. to Expand Corporate Travel Access on the Global Distribution System

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2 years ago

RateGain Launches Airline Travelers’ Forecast to Help Commercial Teams Drive Higher ROI

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2 years ago

RateGain Announces Results for Q1FY23; Continues Strong Momentum with 59% Y-o-Y Revenue Growth

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2 years ago

Content Management: The Achilles Heel for Hotels in 2022

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2 years ago

RateGain Selected by Mexico’s Leading Hotel Chain Grupo Posadas to Bolster Recovery in Latin America

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RateGain

2 years ago

Booking.com Recognizes RateGain as a Premier Connectivity Partner for 2022

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RateGain

2 years ago

Caesars Entertainment selects RateGain for Rate Intelligence

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RateGain

2 years ago

NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality Launches Strategic Initiative with RateGain to Help Build the Future of Hospitality Technology

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RateGain

2 years ago

Hopper Selects RateGain To Help Global Hotels Compete Better On Mobile

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RateGain

3 years ago

RateGain Launches Content.AI, an End-to-End AI platform for Hotels to Make Content Management Seamless

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3 years ago

RateGain’s OPTIMA releases MarketDRONE Narratives

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More About RateGain

RateGain is a leading SaaS company based in India that specializes in providing technology solutions for the travel industry. RateGain Travel Technologies Limited, commonly known as RateGain, offers a range of innovative products and services to help travel providers optimize revenue management, enhance guest experiences, and expand their market share. RateGain's solutions cater to various verticals within the travel industry, including hospitality, car rentals, ferries, and cruises. Their platform enables real-time connectivity and integration with online travel agents (OTAs) and other distribution channels, ensuring accurate availability and pricing updates. With a focus on revenue management, RateGain provides advanced forecasting and analytics capabilities. Their tools allow travel providers to make data-driven decisions, optimize pricing strategies, and maximize revenue opportunities. By leveraging real-time forecasts and market insights, businesses can stay competitive and adapt to changing market dynamics. RateGain also recognizes the importance of social media and its impact on the travel industry. Their solutions enable businesses to monitor and analyze social media channels, gather guest feedback, and track online reputation. This information helps improve guest experiences and allows businesses to address customer concerns promptly. As a rapidly growing startup, RateGain has gained recognition in the market. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), and its key metrics such as earnings per share (EPS) and year-over-year (YoY) growth are closely monitored. RateGain Travel Technologies Ltd operates from its headquarters in Noida, India. RateGain's success can be attributed to the expertise and vision of its promoters, including Bhanu Chopra, the founder and CEO. Under his leadership, RateGain has established itself as a trusted technology partner for hotel chains and travel providers worldwide. With a strong focus on SaaS solutions, RateGain helps travel providers expand their wallet share by leveraging technology to drive efficiency, optimize revenue, and enhance guest experiences. The company's market cap and growth trajectory reflect its position as a leading Saas company in the travel industry in India.

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RateGain has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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