The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 549 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
Roombler shines .
Side-by-side ratings based on 549 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 549 | 0 |
After analyzing 549 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while Roombler users highlight . Click any theme to see what reviewers say.
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Roombler
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User Interface and Learning Curve
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Technical Support
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Mobile Optimization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Roombler
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| Small (10-24 rooms) ▾ | #5 219 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | — |
| Large (75-199 rooms) ▾ | #2 46 reviews | — |
| X-Large (200+ rooms) ▾ | #8 7 reviews | — |
By Property Type
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Roombler
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| Boutique ▾ | #5 239 reviews | — |
| Luxury ▾ | #3 241 reviews | — |
| Branded / Chain ▾ | #4 143 reviews | — |
| Extended Stay ▾ | #4 49 reviews | — |
By Region
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Roombler
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| North America | #52 4 reviews | — |
| Europe ▾ | #2 384 reviews | — |
| Asia Pacific ▾ | #5 111 reviews | — |
| Middle East ▾ | #1 21 reviews | — |
Choosing between HotelTime PMS by HOTELTIME and Roombler hinges on your hotel's size, complexity, and operational needs. Both aim to streamline property management, but HotelTime offers extensive features suited for larger or more complex establishments, while Roombler caters specifically to small accommodations with a mobile-first approach. How do these differences align with your hotel’s current operations and growth plans?
HotelTime is a comprehensive, cloud-based PMS with a broad feature set, designed for properties of all sizes, including resorts and groups. Roombler, by contrast, is a lightweight app tailored for small lodgings and individual owners who prioritize simplicity and mobility. Do you need a full-scale platform or a straightforward app for managing a handful of rooms?
HotelTime PMS is built to serve larger hotels, resorts, and multi-property groups, boasting over 650 clients across 20+ countries. It integrates a wide range of modules, from revenue management to spa and POS, supporting complex operations and multi-department workflows. Roombler, however, is aimed at small-scale accommodation providers, offering essential booking and guest management through a mobile app, with no apparent extensive feature set or integrations.
HotelTime’s recent reviews highlight its high overall rating of 4.83/5, with 433 reviews, 27 of which are in the last six months, emphasizing ongoing satisfaction. Conversely, Roombler has no recent reviews or user feedback, making HotelTime’s positive reputation more current and reliable.
Are you seeking a robust PMS with proven, diverse functionality or a simple app that helps manage a handful of rooms from your phone?
If your hotel needs a full-featured platform that handles reservations, billing, housekeeping, revenue management, and integrations with third-party systems, HotelTime is the clear choice. Its extensive module count (over 50 unique features) and global presence make it suitable for medium to large properties seeking operational efficiency and detailed data insights.
If your property is small, perhaps a boutique or vacation rental, and you prefer managing your business from your iPhone or iPad without complex setup, then Roombler aligns better with your needs. Its focus on simplicity and mobility allows owners to oversee bookings and guest stays on the go, without the burden of managing a large system.
In summary, HotelTime suits properties aiming for comprehensive control, while Roombler appeals to small operators seeking quick, mobile management.
HotelTime scores a strong 4.66/5 for ease of use, with many reviews praising its intuitive interface and straightforward onboarding process. Users mention that once familiar, staff can navigate the system efficiently, although initial setup can be complex due to its extensive modules.
Roombler has no publicly available ease-of-use ratings or recent reviews, but its app-based approach suggests a focus on simplicity. However, the lack of recent user feedback makes it hard to assess how smoothly new users can adopt the platform.
Edge: HotelTime.
HotelTime offers over 50 exclusive features, including integrated CRS, payment processing, guest CRM, digital registration, automated night audit, revenue management, and multi-currency support. Its modules extend to spa management, group bookings, online check-in, and integrated ID scanning, catering to diverse operational requirements.
Roombler provides basic booking, stay management, and guest communication functionalities but lacks the extensive feature set found in HotelTime. It does not advertise more advanced modules like revenue management or integrations with third-party systems.
Edge: HotelTime.
HotelTime’s support scores a 4.73/5, with reviews commending its responsiveness, knowledgeable staff, and thorough onboarding. Users often mention that support staff are quick to help resolve issues and assist with system customization, critical for larger hotels with complex setups.
Roombler has no recent reviews or publicly available support ratings, making it difficult to assess its customer service quality. Given its small team size and limited user base, it likely offers basic support, but with less proven responsiveness.
Edge: HotelTime.
HotelTime boasts 58 verified partners, including Profitroom, Bookboost, STR, and Net Affinity, enabling seamless connection with booking engines, revenue tools, and channel managers. This extensive ecosystem allows properties to build a versatile, interconnected tech stack.
Roombler has no publicly listed integrations or verified partners, suggesting a more closed, standalone platform. This limits its ability to connect with other hotel systems or third-party services.
Edge: HotelTime.
HotelTime’s recent reviews and high overall scores (4.83/5) indicate strong satisfaction among a diverse range of properties, from boutique hotels to resorts. Larger hotels and chains appreciate its scalability and extensive functionality, with comments highlighting its role in automation and operational improvements.
Roombler lacks recent reviews and user feedback, making it impossible to gauge current hotel satisfaction or performance. Its niche focus on small operators suggests it may be valued by individual owners, but data is insufficient to compare.
Edge: HotelTime.
HotelTime’s pricing starts at $600 per month, with no indication of trial periods or additional implementation fees. Its cost reflects its extensive feature set and enterprise-level capabilities.
Roombler’s pricing is not publicly available, but as an app designed for small operators, it likely offers a lower or flexible fee structure. However, the absence of detailed pricing and features limits direct comparison.
Not ideal if your property is small, with minimal staff or simple operations, and you prefer managing via mobile or basic tools.
Not ideal if your hotel is larger, has multiple departments, or needs detailed reporting and automation.
HotelTime PMS is a comprehensive platform suited for hotels of all sizes, especially those seeking detailed control, extensive features, and broad integrations. Its high review count, recent feedback, and global presence make it a proven choice for established properties aiming to streamline operations and enhance guest experiences.
Roombler is a simple, mobile-first app designed for small accommodation providers wanting quick, flexible management from their phones. With limited features and no recent reviews, it’s ideal for individual owners or very small hotels with basic needs.
For properties looking for a full-featured, scalable PMS, HotelTime clearly leads. If your setup is minimal and you prioritize mobility, Roombler may be sufficient, but HotelTime’s proven performance and recent positive feedback make it the safer, more robust choice.
According to HTR's product database, HotelTime PMS and Roombler share 0 features. Here are the key differences — features one has that the other lacks.
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Roombler
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| Ancillary revenue tracking | ||
| Calendar view | ||
| EPoS | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Roombler
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Roombler
No published case study for this goal yet.
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HotelTime PMS and Roombler share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Roombler offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HotelTime PMS: No. Roombler: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 92 and Roombler has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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