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hotsoft by planet vs. myCloud Hospitality PMS:
Which Is Right for You?
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
planet / Hoist shines .
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
How Does hotsoft by planet Compare to myCloud Hospitality PMS?
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 104 |
What Are the Pros and Cons of hotsoft by planet vs myCloud Hospitality PMS?
After analyzing 104 verified reviews, planet / Hoist users most value its , while myCloud Hospitality PMS users highlight support team, user-friendliness, integration with otas. Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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planet / Hoist vs myCloud Hospitality PMS: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | — | #14 67 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #19 29 reviews |
| Large (75-199 rooms) | — | #27 3 reviews |
| X-Large (200+ rooms) | — | #34 1 reviews |
By Property Type
| Segment |
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| Boutique ▾ | — | #16 48 reviews |
| Luxury ▾ | — | #14 49 reviews |
| Branded / Chain ▾ | — | #12 35 reviews |
| Extended Stay | — | #36 2 reviews |
By Region
| Segment |
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| North America | — | #41 1 reviews |
| Europe | — | #50 0 reviews |
| Asia Pacific ▾ | — | #7 93 reviews |
| Middle East | — | #19 1 reviews |
The Decision
Choosing the right property management system (PMS) is critical for your hotel's efficiency, revenue, and guest satisfaction. Both hotsoft by planet and myCloud Hospitality PMS are designed to streamline operations, but they differ significantly in maturity, features, and user feedback. Your choice hinges on your hotel’s size, technology needs, and regional focus—so which one aligns best with your goals?
While planet / Hoist has been around since 1994, it has little recent review activity, leaving its suitability uncertain. Conversely, myCloud Hospitality PMS boasts over 95 reviews, with recent feedback emphasizing ease of use and support. Given the recent data, which system should you trust to meet your hotel’s needs?
Is hotsoft by planet or myCloud Hospitality PMS Better for Hotels?
Both products aim to optimize hotel operations, but their maturity and user feedback differ sharply. planet / Hoist offers a long-standing presence but has zero reviews in the last six months, indicating limited recent user engagement or updates. myCloud Hospitality PMS, with a 74/100 score based on 95 reviews, provides current insights into its performance, especially in ease of use and support.
While planet / Hoist emphasizes regional presence in Europe and Africa, myCloud is more globally distributed, especially in North America, Asia Pacific, and Europe. Their core offerings diverge: planet / Hoist appears to be a basic or less actively developed system, whereas myCloud focuses on automation and integrations. With limited public data on planet / Hoist’s recent performance, can it truly meet modern hospitality demands? The recent reviews favor myCloud’s ability to improve operational efficiency and guest experiences.
Which Should Your Hotel Choose: hotsoft by planet or myCloud Hospitality PMS?
If your hotel is a small to medium-sized property seeking a cost-effective, straightforward PMS with regional focus in Europe and Africa, planet / Hoist could be considered, but the lack of recent reviews and updates raises concerns about ongoing support and innovation.
On the other hand, if you operate in North America or Asia Pacific, and want a system with high user ratings, continuous support, and an extensive feature set, myCloud Hospitality PMS is clearly the better choice. It is especially suitable if you value detailed reporting, integrations, and mobile functionalities, which many users find essential for modern hotel management.
In summary, for hotels prioritizing current user satisfaction and scalability, myCloud is the more trustworthy option. For niche or legacy needs, planet / Hoist might suffice, but the data suggests it’s less aligned with today’s hospitality tech expectations.
Is hotsoft by planet or myCloud Hospitality PMS Easier to Use?
Ease of use plays a crucial role in staff adoption and daily operations. myCloud Hospitality PMS consistently scores near-perfect ratings for usability, with a 4.79/5 rating based on 95 reviews and recent feedback praising its intuitive interface, smooth operation, and quick onboarding. Multiple users mention how easy it is to understand even for new staff, with one noting, “Makes work quick and efficient.”
Conversely, planet / Hoist’s reviews are nonexistent in recent data, making it impossible to assess user experience or onboarding quality. The lack of recent feedback suggests it may lag behind in user-friendliness and modern UI design. Given the clarity and positive feedback on myCloud’s interface, it clearly has the edge here.
Edge: myCloud Hospitality PMS
Which Has Better Features: hotsoft by planet or myCloud Hospitality PMS?
Feature richness and integration options often dictate a PMS’s value. myCloud Hospitality PMS offers over 59 features, including multi-currency, multi-lingual support, integrated CRS, channel management, revenue management, guest CRM, mobile app, digital check-in, automated night audits, and advanced reporting. It also connects with 29 verified third-party partners like Sage, Vertical Booking, and SiteMinder.
In contrast, planet / Hoist’s offering appears limited, with no dedicated feature list or recent updates. It has only two verified partners, Dailypoint™ and RoomPriceGenie, suggesting fewer integrations and functionalities. If comprehensive automation and integrations are key to your hotel, myCloud’s extensive feature set gives it a significant advantage.
Edge: myCloud Hospitality PMS
Which Has Better Customer Support: hotsoft by planet or myCloud Hospitality PMS?
Responsive support can make or break your experience with a PMS. myCloud Hospitality PMS scores 4.83/5 for customer support, with recent reviews highlighting prompt, helpful assistance. One user states, “The myCloud team is always willing to help, providing quick responses and excellent support,” reflecting high satisfaction.
Since planet / Hoist has no recent reviews, we cannot gauge its current support quality. The absence of recent user feedback likely indicates limited support responsiveness or engagement. Based on available data, myCloud clearly leads in customer service.
Edge: myCloud Hospitality PMS
Which Do Hoteliers Rate Higher: hotsoft by planet or myCloud Hospitality PMS?
Review scores reflect direct hotelier experiences. myCloud Hospitality PMS boasts an overall rating of 4.81/5 from 95 reviews, with recent feedback emphasizing ease of use, support, and operational improvements. Its NPS score of 9.03/10 underscores high loyalty and likelihood of recommendation.
planet / Hoist’s scores are 0/5, with no recent reviews, leaving no current data on user satisfaction. The recent, plentiful reviews for myCloud clearly establish it as the preferred choice among hoteliers.
Edge: myCloud Hospitality PMS
How Much Do hotsoft by planet and myCloud Hospitality PMS Cost?
Pricing transparency is limited for planet / Hoist, with no publicly available pricing or trial options. It’s likely customized or enterprise-focused, which can obscure affordability.
myCloud Hospitality PMS costs $900 annually, with no mention of additional fees. It’s a subscription-based, cloud solution that offers a predictable expense model. For small to medium hotels seeking clarity, myCloud’s transparent pricing provides better value assessment.
Edge: myCloud Hospitality PMS
What Type of Hotel Should Use hotsoft by planet?
Hotels that might consider planet / Hoist:
- Hotels in Europe or Africa focusing on regional needs
- Small, budget-conscious properties with minimal tech requirements
- Hotels seeking a long-established, possibly less frequently updated system
- Properties with existing legacy systems that don’t require modern integrations
Not ideal if:
- You seek a modern, feature-rich PMS with recent reviews and active support
- Your hotel operates across multiple regions or needs extensive integrations
- You prioritize mobile app availability and advanced automation
- You require quick onboarding and dedicated customer service
What Type of Hotel Should Use myCloud Hospitality PMS?
Hotels that should consider myCloud:
- Independent, boutique, or resort properties looking for automation
- Hotels in North America, Asia Pacific, or Europe with diverse guest profiles
- Teams that value detailed reporting, multi-lingual, and multi-currency support
- Properties aiming for digital check-in, mobile keys, and contactless services
- Hotels seeking a scalable platform with a large ecosystem of integrations
Not ideal if:
- You operate a very small property with minimal tech needs
- Your team prefers on-premise solutions or highly customized setups
- Budget constraints prevent annual subscription costs
- You need a PMS with a long history of legacy support over recent innovations
The Bottom Line for Hotels: hotsoft by planet or myCloud Hospitality PMS
The core difference lies in their recency and support. hotsoft by planet, with no recent reviews, appears outdated or unaligned with current hotel needs. myCloud Hospitality PMS, backed by over 95 recent reviews and high ratings, offers a more modern, comprehensive, and supported platform.
Choose myCloud if your hotel values ease of use, extensive features, robust integrations, and proactive support. It suits hotels aiming for automation, revenue growth, and guest satisfaction in today’s digital age.
Opt for planet / Hoist only if your hotel operates in a region with specific legacy requirements and has no immediate plans for technological upgrades. However, the data suggests that myCloud provides a smarter investment for most modern hoteliers.
How Much Do hotsoft by planet and myCloud Hospitality PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $900/mo |
Which Features Does hotsoft by planet Have That myCloud Hospitality PMS Doesn't (and Vice Versa)?
According to HTR's product database, hotsoft by planet and myCloud Hospitality PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
planet / Hoist vs myCloud Hospitality PMS: The Bottom Line
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About hotsoft by planet vs myCloud Hospitality PMS
Can hotsoft by planet replace myCloud Hospitality PMS?
It depends on your requirements. hotsoft by planet and myCloud Hospitality PMS share many core Property Management Systems features, but each has unique capabilities. hotsoft by planet offers 2 verified integration partners, while myCloud Hospitality PMS offers 29. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do hotsoft by planet or myCloud Hospitality PMS offer a free plan?
hotsoft by planet: No. myCloud Hospitality PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank hotsoft by planet and myCloud Hospitality PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. planet / Hoist has an HT Score of 0 and myCloud Hospitality PMS has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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