Hottab POS vs. Mews POS: Which Is Right for You?

Updated May 16, 2026  ·  169 verified reviews analyzed

TLDR

We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

#HOTTAB shines .

Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.

See the full breakdown below ↓

How Does Hottab POS Compare to Mews POS?

Side-by-side ratings based on 169 verified hotelier reviews on HTR.

HTScore
0
100
Likelihood to Recommend
0%
95%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
4.4/5
Value for Money
0.0/5
4.4/5
Starting Price Contact sales From $200/mo
Verified Reviews 0 169

What Are the Pros and Cons of Hottab POS vs Mews POS?

After analyzing 169 verified reviews, #HOTTAB users most value its , while Mews users highlight user interface and reporting, integration with third-party systems, seamless pms integration. Click any theme to see what reviewers say.

#HOTTAB #HOTTAB Mews Mews
Pros
+ User Interface and Reporting
+ Integration with Third-Party Systems
+ Seamless PMS Integration
+ Automation and Efficiency
Cons
Product Development and Feature Evolution
Customization and Flexibility
Operational Refinements

#HOTTAB vs Mews: Rankings by Hotel Segment

How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment #HOTTAB #HOTTAB Mews Mews
Small (10-24 rooms) #2 44 reviews
Mid-Size (25-74 rooms) #3 94 reviews
Large (75-199 rooms) #5 7 reviews
X-Large (200+ rooms) #2 9 reviews

By Property Type

Segment #HOTTAB #HOTTAB Mews Mews
Boutique #3 74 reviews
Luxury #3 41 reviews
Branded / Chain #3 31 reviews
Extended Stay #2 12 reviews

By Region

Segment #HOTTAB #HOTTAB Mews Mews
North America #3 14 reviews
Europe #2 130 reviews
Asia Pacific #5 4 reviews
Middle East #6 0 reviews

The Decision

Choosing between #HOTTAB POS and Mews POS hinges on your hotel’s specific needs and operational priorities. Although both systems aim to streamline sales and enhance guest service, their core offerings and market presence diverge significantly. Your team must evaluate whether a niche POS with limited features or a comprehensive, well-supported platform aligns best with your property's goals.

While #HOTTAB appears to be a nascent product with no recent reviews or ratings, Mews POS benefits from a robust dataset, including over 150 recent reviews. This broader feedback supports a clearer understanding of performance and user satisfaction. Do you want a system with proven reliability and extensive features, or are you exploring a newer, simpler tool?

Is #HOTTAB or Mews Better for Hotels?

#HOTTAB POS, launched in 2015 from Vietnam, offers inventory management, transaction processing, and sales analytics designed to serve retail and hospitality businesses. Its main advantage is its focus on mobile and online order capabilities, aiming to improve transactional speed and customer experience.

Mews POS, founded in 2012 in the Netherlands, integrates seamlessly with its property management system to streamline operations, billing, and inventory across hotel restaurants. It boasts an extensive feature set, including digital ordering, connected kitchen displays, and real-time reporting, designed to optimize hospitality workflows.

#HOTTAB's limited reviews and lack of recent feedback make it difficult to gauge reliability or user satisfaction, especially compared to Mews, which has 156 reviews, 66 of them recent. Mews's high NPS score of 9.32 and 95% likelihood to recommend indicate strong satisfaction among users. Are you comfortable choosing a product with minimal external validation, or do proven customer experiences influence your decision?

#HOTTAB vs Mews: Which Should Your Hotel Choose?

If your hotel needs a straightforward POS system focused on inventory and transaction management with basic analytics, #HOTTAB might seem appealing. However, given the absence of recent reviews and a zero-star rating, it’s unlikely to meet expectations for reliability or ongoing support.

For hotels seeking a mature platform with a proven track record, extensive features, and high user satisfaction, Mews POS is the clear choice. Its user-friendly interface, seamless integrations, and large user base—especially among boutique and city center hotels—make it well-suited for properties aiming to modernize operations and enhance guest experiences.

If your property demands a solution that’s easy to adopt, offers detailed operational insights, and has a demonstrable history of support, Mews is the safer pick. Conversely, if your priorities are testing an unproven system with a limited feature scope, #HOTTAB might suffice temporarily.

Is #HOTTAB or Mews Easier to Use?

#HOTTAB's user interface and ease of use are undocumented, which raises concerns about onboarding and staff adoption. Without reviews, it's unclear whether your team would find it intuitive or struggle with setup and daily operations.

Mews, by contrast, enjoys a 4.74/5 ease of use rating based on 66 recent reviews, with many users praising its intuitive design and smooth onboarding. Customers highlight that staff can quickly learn the platform, and remote onboarding options streamline deployment.

Edge: Mews.

Which Has Better Features: #HOTTAB or Mews?

#HOTTAB offers core POS functions like transaction processing and inventory management but has no publicly listed exclusive features beyond these basics. Its feature set appears minimal and may not support complex or evolving hotel needs.

Mews provides 29 distinct features, including PCI compliance, digital menus, advanced ordering, inventory and ingredient management, reporting tools, rewards programs, and integrations with accounting software. These features support dynamic restaurant operations, analytics, and guest personalization, giving your hotel a versatile toolkit.

Edge: Mews.

Which Has Better Customer Support: #HOTTAB or Mews?

Customer support ratings favor Mews, which has a 4.43/5 score based on over 150 reviews, reflecting consistent reliability and helpfulness. Reviewers note that Mews support is responsive, solution-oriented, and capable of guiding hotels through complex implementations.

With #HOTTAB, no support ratings or reviews are available, making it difficult to assess whether your team can rely on assistance when needed. This lack of data suggests a potential risk if issues arise.

Edge: Mews.

Which Has More Integrations: #HOTTAB or Mews?

#HOTTAB boasts only 1 verified integration, with Cloudbeds being the sole partner. This limited connectivity constrains how well it can fit into a broader tech ecosystem or interface with other hotel systems.

Mews integrates with 336 verified partners, including leading PMS, channel managers, and payment gateways. Its extensive ecosystem enables flexible workflows, real-time data sharing, and automation across multiple platforms.

Edge: Mews.

Which Do Hoteliers Rate Higher: #HOTTAB or Mews?

Mews’s 156 reviews with recent feedback produce a high NPS score of 9.32 and a 95% likelihood to recommend, indicating strong satisfaction, especially among large and boutique hotels. Hotels in Europe, North America, and Asia Pacific appreciate its comprehensive feature set and support.

In contrast, #HOTTAB has zero reviews, leaving no data on user sentiment or satisfaction. Without recent feedback, it’s impossible to gauge how well it meets hotel needs.

Edge: Mews.

How Much Do #HOTTAB and Mews Cost?

#HOTTAB does not publicly list pricing or offer a trial, which complicates budgeting and comparison. Its pricing model, if any, remains unclear.

Mews charges a base fee of $200 per month, with no free tier or trial, offering a predictable subscription model. This fee includes access to its extensive feature set and support services.

While Mews’s cost may seem higher upfront, its proven value and support justify the investment for established hotels.

What Type of Hotel Should Use #HOTTAB?

  • Hotels that need a simple POS to handle basic transactions and inventory management.
  • Small venues or retail outlets within hotels seeking a straightforward sales system.
  • Teams that want a mobile or online ordering feature without complex integrations.
  • Operations with limited budgets or testing new POS solutions.

Not ideal if:

  • You require detailed reporting or extensive automation.
  • Your hotel operates across multiple locations with complex needs.
  • You prefer a well-supported platform with a proven track record.

What Type of Hotel Should Use Mews?

  • Boutique, city center, or resort hotels aiming for digital transformation.
  • Properties that benefit from integrated restaurant POS, inventory, and guest management.
  • Hotels seeking real-time analytics and automation to improve operational flow.
  • Teams prioritizing reliable support, ongoing updates, and extensive integrations.

Not ideal if:

  • You operate a very small property with minimal F&B or operational complexity.
  • Your budget cannot accommodate a $200/month platform, or you prefer free systems.
  • You have no need for deep integration or advanced reporting features.

Mews vs #HOTTAB: The Bottom Line for Hotels

The core difference lies in maturity and feature breadth. Mews, with its 156 reviews and high satisfaction scores, offers a comprehensive, validated platform capable of supporting complex hotel operations.

Choose Mews if you want a proven, feature-rich system that integrates seamlessly into your property’s existing tech stack. It’s especially suitable for hotels seeking automation, detailed reporting, and robust support.

Opt for #HOTTAB only if your needs are minimal, you’re testing a new solution, or you operate a small venue requiring basic POS functions. Its lack of recent feedback and limited features make it a riskier choice for long-term growth.

In conclusion, for most hotels prioritizing reliability and extensive capabilities, Mews POS is the clear choice. #HOTTAB may serve niche or budget-conscious operations but carries significant uncertainty without recent reviews or a proven track record.

How Much Do Hottab POS and Mews POS Cost?

Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

#HOTTAB #HOTTAB Mews Mews
Starting Price From $200/mo

Which Features Does Hottab POS Have That Mews POS Doesn't (and Vice Versa)?

According to HTR's product database, Hottab POS and Mews POS share 0 features. Here are the key differences — features one has that the other lacks.

Feature #HOTTAB #HOTTAB Mews Mews
Check Splitting
Digital Menus
Discounts & Promotions
PCI Compliant
Payment Log Reports
Upselling

Showing top differences. 17 more features differ between these products.

Real-World Results: #HOTTAB vs Mews by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
#HOTTAB #HOTTAB

No published case study for this goal yet.

Mews Got City Center Hotels Mid-Size
+ 55% RevPAR increase (2021 to 2022)
+ 10.3% booking conversion rate at Hotel Vasa and Göteborgs Mini-Hotel (industry average is 3.3%)
+ 7% higher average booking value for direct bookings (compared to channel managers)

"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."

Increase Operational Efficiency
#HOTTAB #HOTTAB

No published case study for this goal yet.

Mews Mercure Roeselare Small
+ Staff save huge amounts of time by not having to file and manage paper tickets.
+ They can also easily search and find tickets when questions arise rather than searching through stacks of paper.
+ Around six hours saved per day thanks to automation across Mews

"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."

Damien Janssens
Damien Janssens
General Manager, Mercure Roeselare
Improve Guest Experience
#HOTTAB #HOTTAB

No published case study for this goal yet.

Mews LyLo Small
+ 4,000+ positive reviews of LyLo Auckland on Booking.com
+ A score of 86.3 on TrustYou
+ Faster check-in and check-out times

"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."

T
Tim Alpe
Managing Director

#HOTTAB vs Mews: The Bottom Line

#HOTTAB
#HOTTAB
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 1 integrations
Visit Profile
Mews
Mews
4.8/5 from 169 reviews

What hoteliers love

User Interface and Reporting 89% positive

The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.

Integration with Third-Party Systems 63% positive

Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.

Seamless PMS Integration 100% positive

Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.

Where hoteliers push back

Product Development and Feature Evolution 56% negative

Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.

Customization and Flexibility 57% negative

The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.

Unique capabilities

PCI Compliant Discounts & Promotions Upselling Payment Log Reports Check Splitting
4.7/5 ease of use 4.4/5 support 335 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Mews 4.7 vs 0.0 (+4.7)
Customer Support Mews 4.4 vs 0.0 (+4.4)
Value for Money Mews 4.4 vs 0.0 (+4.4)
Onboarding Mews 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Hottab POS vs Mews POS

Can Hottab POS replace Mews POS?

It depends on your requirements. Hottab POS and Mews POS share many core Hotel POS Systems features, but each has unique capabilities. Hottab POS offers 1 verified integration partners, while Mews POS offers 335. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Hottab POS or Mews POS offer a free plan?

Hottab POS: No. Mews POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Hottab POS and Mews POS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. #HOTTAB has an HT Score of 0 and Mews has 100. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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