Hovr vs. ReGuest:
Which Is Right for You?

The Decision

Choosing between Hovr by Hovr and ReGuest by ReGuest hinges on your hotel’s specific needs for digital engagement and guest communication. Both platforms aim to boost direct bookings and streamline interactions, but they approach these goals differently. Hovr focuses on interactive visual content to enhance your website’s appeal, while ReGuest emphasizes personalized guest communication and sales automation. Which tool aligns better with your property’s priorities?

Hovr’s niche is creating immersive online experiences, whereas ReGuest offers a comprehensive CRM and messaging suite. Do you need to turn your website into an active booking channel or enhance your direct messaging and upselling strategies?

Is Hovr or ReGuest Better for Hotels?

Hovr and ReGuest target distinct hotel needs but also share overlaps in boosting direct bookings. Hovr transforms your website’s visuals into interactive elements that guide guests toward actions like booking or requesting proposals, ideal for properties emphasizing visual storytelling and pre-arrival engagement. ReGuest, conversely, offers a full-featured CRM with automated messaging, personalized offers, and integrated guest communication channels, making it suitable for hotels that prioritize ongoing guest engagement and upselling.

Hovr’s recent reviews highlight its ease of management and seamless integration, with an emphasis on visual storytelling that increases website conversions. ReGuest’s reviews focus on its ability to generate 30% more sales through personalized offers and automation — a clear advantage for hotels looking to maximize revenue from existing guest interactions. Do you want a platform that makes your website more compelling or one that actively manages guest relationships?

Hovr vs ReGuest: Which Should Your Hotel Choose?

If your hotel needs to enhance its website with interactive videos, images, and tap-to-book features, Hovr is the better choice. Its focus on visual engagement and conversion tracking suits properties that rely heavily on digital marketing and online browsing experiences. If your team requires a robust guest CRM that automates personalized outreach, drives direct sales, and manages ongoing communication, ReGuest is the clear winner.

For boutique hotels or properties with a strong online presence seeking to increase pre-arrival engagement, Hovr’s visual tools are advantageous. Larger resorts or hotels prioritizing direct sales and guest retention will benefit more from ReGuest’s integrated messaging, sales cycle automation, and guest data capabilities.

Is Hovr or ReGuest Easier to Use?

Hovr scores a perfect 5/5 for ease of use, with a simple setup that involves no site redesign. Its user-friendly dashboard and quick installation process appeal to teams that want immediate results without extensive training. ReGuest, rated 4.8/5, also offers a straightforward onboarding process, with many reviewers praising its intuitive interface and minimal training requirements.

Both platforms support hotel staff with clear workflows; however, Hovr’s visual overlays and interaction setup are slightly more accessible for teams less familiar with complex CRM tools. Edge: Hovr.

Which Has Better Features: Hovr or ReGuest?

Hovr’s unique features include A/B split testing and pop-up & exit intent messages—tools that help optimize website engagement and conversions. ReGuest offers more advanced guest engagement features like live chat, messaging analytics, custom segment messaging, booking engine data sync, and form autofill, totaling five exclusive features compared to Hovr’s two.

ReGuest’s additional features support ongoing guest communication and data-driven marketing, making it more versatile for full-scale CRM and sales automation. Meanwhile, Hovr’s interactive overlays primarily enhance visual engagement. Edge: ReGuest.

Which Has Better Customer Support: Hovr or ReGuest?

Both platforms excel in support, with Hovr rated 5/5 and ReGuest at 4.84/5, reflecting high customer satisfaction. Hovr’s reviews praise its prompt, empathetic support and the team’s industry understanding, with comments like, “Customer service has always been prompt, and the team understands hospitality in all facets.” ReGuest’s clients appreciate its quick, helpful responses and ongoing updates, with reviews noting “Support is very helpful and always at our disposal.”

While both are highly rated, Hovr’s slightly higher score and recent reviews suggest a marginal edge. Edge: Hovr.

Which Has More Integrations: Hovr or ReGuest?

ReGuest has 20 verified integrations, including popular booking and channel management platforms like Mews, Vertical Booking, and Simple Booking, giving it a versatile edge. Hovr, with no verified partners, relies on its software’s flexibility but lacks the extensive partner ecosystem ReGuest offers.

If your hotel already uses several third-party systems, ReGuest’s broader integration network will streamline your operations. Hovr’s limited integrations could be a limiting factor for complex tech stacks. Edge: ReGuest.

Which Do Hoteliers Rate Higher: Hovr or ReGuest?

ReGuest’s reviews, with 44 recent entries, show a consistent 5/5 rating across various hotel segments, especially resorts and boutique hotels. Hovr, with only 8 reviews and no recent feedback, lacks the volume to establish a reliable rating but is perceived positively by those few who review it.

Given the higher review count and recency, ReGuest’s ratings are more trustworthy and reflect broader user satisfaction. Edge: ReGuest.

How Much Do Hovr and ReGuest Cost?

Hovr charges a flat $400 monthly fee, with no free tier or trial period, making it more affordable for smaller properties or those testing the waters. ReGuest’s base price is $900 per month, also without a free trial, reflecting its more extensive feature set and integration capabilities.

Your decision may depend on budget and feature needs—Hovr offers a budget-friendly option, while ReGuest’s higher price correlates with its broader functionalities.

What Type of Hotel Should Use Hovr?

• Hotels that rely heavily on visual storytelling to attract guests, such as boutique properties or resorts emphasizing ambiance and experience.
• Teams seeking quick, easy-to-implement website enhancements that convert visitors into bookers.
• Hotels that prioritize pre-arrival engagement through interactive media.
• Properties without complex CRM needs or extensive third-party system integrations.
• Hotels aiming for rapid deployment without redesigns or lengthy onboarding.

Not ideal if you require extensive guest data management, advanced communication channels, or integration with multiple booking platforms.

What Type of Hotel Should Use ReGuest?

• Hotels seeking to maximize direct bookings through personalized, automated messaging.
• Resorts or larger properties with a diverse range of services looking to upsell effectively.
• Hotels that want detailed analytics on guest engagement and messaging performance.
• Teams aiming for seamless, multi-channel communication via Messenger, WhatsApp, and email.
• Properties wanting to centralize guest data for targeted marketing and sales campaigns.

Not ideal if your hotel’s focus is solely on visual web presentation or if you operate in a market with minimal digital engagement needs.

Re:Guest vs Hovr: The Bottom Line for Hotels

The core difference lies in their primary functions: Hovr enhances your website with interactive visuals to boost conversions, whereas ReGuest provides a full CRM and messaging platform to drive guest retention and revenue. Both excel at improving direct bookings but serve different strategic goals.

Choose Hovr if your hotel relies on captivating website content to convert visitors into guests, especially for properties that thrive on visual storytelling. Opt for ReGuest if your focus is on managing ongoing guest relationships, upselling, and automating personalized communication to increase revenue.

If your hotel needs a simple, visual engagement tool with quick deployment, Hovr is the clear choice. For properties wanting a comprehensive CRM with automation, integrations, and data insights, ReGuest outperforms.

In conclusion, based on recent reviews and the broader feature set, ReGuest’s higher review count and more recent user feedback make it the more reliable option for most hotels seeking scalable guest engagement and revenue growth. However, if your primary goal is an interactive website experience that boosts pre-arrival interest, Hovr remains a compelling, straightforward solution.