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More than 50% of Hovr’s reviews come from United States.
What is Hovr?
Founded in 2021 | Headquarters in Philadelphia (United States) | 14 employees
Hovr is a website engagement and conversion platform for hospitality businesses that turns videos and images into interactive, tap-to-book experiences. It helps guests book, submit RFPs, or explore amenities without leaving the page. The software installs quickly without a redesign, is ADA-friendly, and can go live the same day. Hovr also provides analytics through a dashboard and Booking Engine Pixel so teams can track clicks, conversions, and influenced revenue across their existing website operations.
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This description was generated by AI which analyzed the following sources to summarize a description of Hovr products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hovr's Provided Description:
"Hovr turns your website’s videos and images into interactive, tap-to-book experiences that guide guests to book, submit an RFP, or explore amenities without leaving the page. Our lightweight overlays install fast with no redesign, are ADA-friendly, and can go live the same day. With our dashboard and Booking Engine Pixel, you’ll see exactly how this engagement drives clicks, conversions, and influenced revenue."
The Hotels Network is the top alternative to Hovr among large hotels on HotelTechReport. Reviewers point to its personalized messages, smart segmentation, and A/B testing, which let teams target offers by guest behavior and see what drives direct bookings.
The Hotels Network is the top alternative to Hovr among large hotels on HotelTechReport. Reviewers point to its personalized messages, smart segmentation, and A/B testing, which let teams target offers by guest behavior and see what drives direct bookings.
The Hotels Network is the top alternative to Hovr among Luxury hotels on HotelTechReport. Reviewers single out personalized messaging, smart segmentation, and BenchDirect for checking market performance in real time.
The Hotels Network is the top alternative to Hovr among boutique hotels on HotelTechReport. Hoteliers point to BenchDirect, which gives clear, easy-to-read breakdowns, plus a price comparison widget and pop-ups to support direct bookings.
The Hotels Network is the top alternative to Hovr among resorts on HotelTechReport. Hoteliers point to personalized messaging, smart segmentation, and price comparison with OTA rates, plus BenchDirect and Rate Parity Tracking for real-time benchmarking and rate checks.
The Hotels Network is the top alternative to Hovr among Luxury hotels on HotelTechReport. Reviewers single out personalized messaging, smart segmentation, and BenchDirect for checking market performance in real time.
The Hotels Network is the top alternative to Hovr among boutique hotels on HotelTechReport. Hoteliers point to BenchDirect, which gives clear, easy-to-read breakdowns, plus a price comparison widget and pop-ups to support direct bookings.
The Hotels Network is the top alternative to Hovr among resorts on HotelTechReport. Hoteliers point to personalized messaging, smart segmentation, and price comparison with OTA rates, plus BenchDirect and Rate Parity Tracking for real-time benchmarking and rate checks.
Hovr - Q2 '26 Direct Booking Tools Survey Insights
By hotel size
Hovr is ranked #6 of 6 for Enterprise in Direct Booking Tools6 reviews, 98% recommendPopular alternatives: The Hotels Network, The Guestbook, Triptease and 2 others
The Hotels Network is the top alternative to Hovr among large hotels on HotelTechReport. Reviewers point to its personalized messages, smart segmentation, and A/B testing, which let teams target offers by guest behavior and see what drives direct bookings.
Hovr is a top Direct Booking Tools pick among X Large on HotelTechReport, with hoteliers pointing to "very high clickthrough rate" and "lots of conversions" from website video that turns visitors into bookers.
By hotel type
Hovr is ranked #12 of 12 for Luxury Hotels in Direct Booking Tools5 reviews, 98% recommendPopular alternatives: The Hotels Network, The Guestbook, Triptease and 8 others
The Hotels Network is the top alternative to Hovr among Luxury hotels on HotelTechReport. Reviewers single out personalized messaging, smart segmentation, and BenchDirect for checking market performance in real time.
Hovr is a top Direct Booking Tools pick among Luxury on HotelTechReport, with hoteliers pointing to “very high clickthrough rate” and more website conversions from its property video moments.
Hovr is ranked #12 of 12 for Boutique Hotels in Direct Booking Tools6 reviews, 98% recommendPopular alternatives: The Hotels Network, The Guestbook, Triptease and 8 others
The Hotels Network is the top alternative to Hovr among boutique hotels on HotelTechReport. Hoteliers point to BenchDirect, which gives clear, easy-to-read breakdowns, plus a price comparison widget and pop-ups to support direct bookings.
Hovr is a top Direct Booking Tools pick among boutique hotels on HotelTechReport, with hoteliers pointing to Hovr moments that add video to website content and lift clickthroughs, conversions, and influenced revenue.
Hovr is ranked #13 of 13 for Resorts in Direct Booking Tools5 reviews, 100% recommendPopular alternatives: The Hotels Network, The Guestbook, Triptease and 9 others
The Hotels Network is the top alternative to Hovr among resorts on HotelTechReport. Hoteliers point to personalized messaging, smart segmentation, and price comparison with OTA rates, plus BenchDirect and Rate Parity Tracking for real-time benchmarking and rate checks.
Hovr is a top Direct Booking Tools pick among resorts on HotelTechReport, because hoteliers say it adds video and "helps convey the feeling" of the property, turning browsing into imagining the stay before booking.
This vendor's trending score is rising, Hovr is the #6 most trending product in the Direct Booking Tools category (out of 56) and the #164 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.
Not only does the content look great but the support from our rep goes above and beyond. The reporting tools provide a great way to see how the tool is working for us throughout the site. Highly recommend!
What do you dislike or think could be improved?
Love this product and they are always improving. It's easy to use and our rep Heather is always providing new ideas and fast support.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Not only does the content look great but the support from our rep goes above and beyond. The reporting tools provide a great way to see how the tool is working for us throughout the site. Highly recommend!
What we love most about Hovr is that it turned our website into an experience. The interactive video overlays let guests explore and see the hotel before ever stepping foot in the lobby. The platform is very user friendly and with a brief tutorial, anyone on your team can easily add or change content.
What do you dislike or think could be improved?
Perhaps A/B testing, running two Hovr experiences against each other and let the data pick the winner rather than testing sequentially.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
What we love most about Hovr is that it turned our website into an experience. The interactive video overlays let guests explore and see the hotel before ever stepping foot in the lobby. The platform is very user friendly and with a brief tutorial, anyone on your team can easily add or change content.
The platform has become an invaluable resource for managing our digital assets across the Meritage Collection portfolio. The interface is intuitive, asset organization is excellent, and it has significantly improved collaboration between our home office and property teams.
What truly sets HOVR apart is the customer support. Heather is responsive, knowledgeable, and consistently willing to partner with us on enhancements and solutions that support our evolving business needs. Their commitment to our success has made them feel like an extension of our own team.
What do you dislike or think could be improved?
Overall, our experience has been extremely positive. I have no proposed improvements at this moment. The HOVR team has been very receptive to feedback and continues to enhance the platform, which is one of the reasons we value our partnership so highly.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The platform has become an invaluable resource for managing our digital assets across the Meritage Collection portfolio. The interface is intuitive, asset organization is excellent, and it has significantly improved collaboration between our home office and property teams.
What truly sets HOVR apart is the customer support. Heather is resp...
The platform is user-friendly and has been easy to start working with. It fits well with our marketing efforts, and the setup process has been smooth so far.
What do you dislike or think could be improved?
We’re still in the early stages of implementation, so we’re continuing to explore all features and capabilities. As we get further along, we’ll have a better sense of performance and long-term value.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The platform is user-friendly and has been easy to start working with. It fits well with our marketing efforts, and the setup process has been smooth so far.
I highly recommend using Hovr to increase direct bookings, and create a more engaging website experience. Especially as there is so much energy creating the social media content its great that it can be used in a different way that gives it a more lasting lifespan. Kudos to the onboarding and support team - they really made it very easy as we simply provided the content and they did the rest. I didn't want to 'add' anything else to manage and they made it so easy. I also liked the way they 'recommended' different ideas and gave feedback and suggestions of how to improve. It feels like they care about you and the brand as much as you do, so its a partenership and not just another tech company. It is better to have some good social content, this makes it a lot easier but even if you don't they can give you tips and ideas of how to do this simply
What do you dislike or think could be improved?
I can't think of any way it can be improved. I am 100 % happy.
Do it you won't regret it.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I highly recommend using Hovr to increase direct bookings, and create a more engaging website experience. Especially as there is so much energy creating the social media content its great that it can be used in a different way that gives it a more lasting lifespan. Kudos to the onboarding and support team - they really made it very easy a...
1. Great Customer Service. Kristina is extremely helpful and kind.
2. User-Friendly Tools. I feel confident using Hovr tools.
3. Hovr Workshops. I enjoy attending the workshop meetings, which help optimize MBH’s digital marketing strategy.
What do you dislike or think could be improved?
I believe Hovr and the entire team are great. While there is always room for growth, I find Hovr’s tools and customer service to be amazing!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
1. Great Customer Service. Kristina is extremely helpful and kind.
2. User-Friendly Tools. I feel confident using Hovr tools.
3. Hovr Workshops. I enjoy attending the workshop meetings, which help optimize MBH’s digital marketing strategy.
Hovr has given us a unique way to showcase our resort beyond traditional photography. The hover-to-play videos allow guests to experience the atmosphere, amenities, and moments that static images simply can't capture, helping them better envision their stay. The platform has been easy to implement and adds an engaging, interactive element to our website that enhances the overall user experience.
What do you dislike or think could be improved?
Hovr has a lot of potential, and I'd love to see the platform continue to evolve with new features and capabilities as it grows. It's already a strong product, and I look forward to seeing it become the leading solution for interactive website storytelling and guest engagement.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Hovr has given us a unique way to showcase our resort beyond traditional photography. The hover-to-play videos allow guests to experience the atmosphere, amenities, and moments that static images simply can't capture, helping them better envision their stay. The platform has been easy to implement and adds an engaging, interactive element t...
I love Hovr and the team is very supportive and receptive. The team is wonderful to work with, Heather is amazing and totally responsive and supportive.
What do you dislike or think could be improved?
If we can get some third party integrations (like WAY) it would be great. Thank you for all your do, there really isn't much more needed. You are great.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I love Hovr and the team is very supportive and receptive. The team is wonderful to work with, Heather is amazing and totally responsive and supportive.
We’ve used Hovr for several years across our portfolio and it has been a valuable part of our direct booking strategy, helping capture and convert website visitors who might otherwise book through third-party channels.
The platform consistently performs well and integrates easily into our digital marketing efforts. Just as important, the Hovr team provides top-notch service—responsive, proactive, and a true partner in optimizing performance.
I would recommend Hovr to any hospitality organization looking to strengthen direct bookings and improve conversion.
What do you dislike or think could be improved?
Reporting depth and attribution visibility could be enhanced, particularly around full-funnel performance and conversion insights. Broader cross-channel integration and campaign-level reporting would also be valuable additions.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
We’ve used Hovr for several years across our portfolio and it has been a valuable part of our direct booking strategy, helping capture and convert website visitors who might otherwise book through third-party channels.
The platform consistently performs well and integrates easily into our digital marketing efforts. Just as important, the H...
Their team has been great to work with when we need to add new content to the website along with sharing analytics. We have seen website visitors spend more time on our page since implementing HOVR along with more direct bookings.
What do you dislike or think could be improved?
From our perspective, they do a great job of implementing any changes we suggest on product updates and are adding new features to enhance websites further.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Their team has been great to work with when we need to add new content to the website along with sharing analytics. We have seen website visitors spend more time on our page since implementing HOVR along with more direct bookings.
Hovr has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.