The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 147 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Howazit shines .
Revinate shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Mobile Access and Flexible role based reporting.
Side-by-side ratings based on 147 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 147 |
After analyzing 147 verified reviews, Howazit users most value its , while Revinate users highlight guest feedback and review management, ease of use and user interface, comprehensive analytics and reporting. Click any theme to see what reviewers say.
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Guest Feedback and Review Management
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Ease of Use and User Interface
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Comprehensive Analytics and Reporting
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Revenue Increase through Email Campaigns and Upselling
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Email Design and Flexibility
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Automatic Detection of Invalid Email Addresses
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How each product ranks among Guest Survey Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #3 18 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 75 reviews |
| Large (75-199 rooms) ▾ | — | #1 36 reviews |
| X-Large (200+ rooms) ▾ | — | #3 12 reviews |
By Property Type
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| Boutique ▾ | — | #2 71 reviews |
| Luxury ▾ | — | #2 75 reviews |
| Branded / Chain ▾ | — | #2 54 reviews |
| Extended Stay ▾ | — | #3 8 reviews |
By Region
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| North America ▾ | — | #1 64 reviews |
| Europe ▾ | — | #3 45 reviews |
| Asia Pacific ▾ | — | #2 14 reviews |
| Middle East ▾ | — | #2 6 reviews |
Choosing the right guest survey software can significantly impact your hotel's reputation, guest experience, and revenue. Both Howazit by Howazit and Revinate aim to help you gather and manage guest feedback, but they approach this goal differently. Howazit offers a holistic communication platform with a focus on customer-centric engagement, while Revinate provides a robust, feature-rich survey and reputation management tool with a strong industry presence. Which one aligns better with your hotel’s needs?
Both products solve the core problem of collecting and acting on guest feedback, yet they diverge in features, integrations, and overall maturity. Howazit’s limited review data and lack of recent user feedback contrast sharply with Revinate’s extensive feature set and large user base. Are you prioritizing a proven, feature-rich platform or a simpler, more integrated communication suite?
If your hotel needs a straightforward guest feedback tool with minimal setup and a focus on communication, Howazit’s simple, customer-centric approach could suffice. However, if your hotel relies heavily on detailed analytics, reputation management, and targeted marketing, Revinate’s extensive capabilities make it the better choice.
Revinate’s high review count (107 recent reviews) and a 4.65/5 rating reflect strong recent user satisfaction across diverse hotel segments. Conversely, Howazit’s review absence and zero ratings suggest a less validated platform. Would you prefer a solution with proven, ongoing support and a broad industry track record?
Revinate scores 4.68/5 for ease of use based on recent reviews, with users praising its intuitive interface and straightforward campaign setup. Many also highlight its quick onboarding process, with a strong support team that responds within hours.
Howazit’s 0/5 rating indicates no recent reviews or demonstrated user feedback, making it impossible to assess its usability. Given Revinate’s consistent positive feedback on user friendliness, it’s clear that it is the easier platform for your team to adopt. Edge: Revinate.
Revinate boasts 23 unique features, including social review tracking, customizable surveys, SMS-based surveys, sentiment analysis, and real-time alerts — tools that Howazit does not currently offer. These features enable deeper insights, proactive reputation management, and targeted guest engagement.
Howazit’s features are limited to basic communication and feedback collection without advanced analytics or automation tools. For comprehensive, data-driven guest management, Revinate’s suite provides a clear advantage. Edge: Revinate.
Revinate’s support ratings (4.53/5) are consistently high, with reviews emphasizing fast responses and helpful assistance. Users appreciate the responsiveness and proactive guidance, which enhances their confidence in deploying the platform.
Howazit’s support information is unavailable and no recent reviews prevent a fair comparison. Given Revinate’s proven support track record, it clearly has the edge for hotel teams seeking reliable, responsive assistance. Edge: Revinate.
Revinate integrates with 98 verified partners, including PMS systems, digital marketing platforms, and key hotel management tools, supporting a seamless operational flow. Its integrations help automate guest feedback collection and reputation management across multiple channels.
Howazit offers no verified integrations, limiting its potential for automation and data synchronization. If your hotel relies on multiple systems, Revinate’s extensive integration options make it the smarter choice. Edge: Revinate.
Revinate’s 107 recent reviews culminate in a 4.65/5 rating, reflecting strong satisfaction among hoteliers of various sizes and segments. Independent and boutique hotels, in particular, rate it highly, appreciating its comprehensive features and support.
Howazit has no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Based on available data, Revinate’s high ratings and recent feedback cement its standing as the preferred platform. Edge: Revinate.
Revinate charges a base fee of $100 per month, with no free tier, but pricing details for Howazit are unavailable. This indicates that Revinate’s pricing is transparent and aligned with its extensive feature set.
Howazit’s lack of pricing information suggests it may have a different or less transparent pricing model, possibly limiting its appeal for budget-conscious hotels. If cost transparency is a priority, Revinate’s straightforward pricing is advantageous. Edge: Revinate.
Not ideal if your hotel requires deep analytics, automation, or extensive reputation management tools. Larger hotels or chains looking for detailed insights should consider Revinate instead.
Not ideal if your hotel is small or budget-limited, as the platform’s extensive features may be more than necessary. For a simple, streamlined feedback tool, Howazit might suffice.
Revinate’s core strength lies in its proven, feature-rich platform supported by a large user base and recent reviews. Its extensive integrations, dedicated support, and sophisticated analytics make it the clear leader for hotels seeking a comprehensive guest feedback and reputation solution.
If your hotel needs detailed reputation management, advanced survey customization, and targeted marketing, Revinate’s extensive features and recent positive reviews justify its higher cost. Its ability to consolidate guest data and automate responses offers tangible operational benefits.
Conversely, Howazit could serve small hotels or properties wanting a straightforward guest communication tool without complex features or integrations. Its lack of recent reviews and limited feature set make it less appealing for hotels striving for insights and reputation growth.
In conclusion, for hoteliers looking for a trusted, well-supported platform with proven results, Revinate stands out as the better choice. If simplicity and basic guest engagement are your priority, Howazit might be worth considering, but its lack of recent validation makes it a riskier option.
According to HTR's product database, Howazit and Revinate (Surveys) share 0 features. Here are the key differences — features one has that the other lacks.
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| Assign alerts to departments | ||
| Certified TripAdvisor Review Collection Partner | ||
| Flexible role based reporting | ||
| In app email response | ||
| Mobile Access | ||
| Social review tracking |
Showing top differences. 11 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Revinate Marketing makes it really easy for my team to react quickly to market demands. It’s intuitive and easy to use. We can go from idea to launch in less than an hour."
What hoteliers love
Revinate excels in aggregating guest feedback from multiple online platforms into a single dashboard, making it easier for hoteliers to monitor and re... Revinate excels in aggregating guest feedback from multiple online platforms into a single dashboard, making it easier for hoteliers to monitor and respond to reviews. This feature improves the guest experience by ensuring timely responses and addressing areas needing improvement.
Users find Revinate's interface to be intuitive and user-friendly, enhancing accessibility for various team members. The platform simplifies complex t... Users find Revinate's interface to be intuitive and user-friendly, enhancing accessibility for various team members. The platform simplifies complex tasks such as segmenting guest data and running detailed reports, saving time and effort for hotel staff.
Revinate offers robust analytical tools that empower hoteliers to make data-driven decisions. The reporting features allow for comprehensive breakdown... Revinate offers robust analytical tools that empower hoteliers to make data-driven decisions. The reporting features allow for comprehensive breakdowns of guest feedback, campaign performance, and other key metrics, which aid in operational and strategic planning.
Where hoteliers push back
While users appreciate the email campaign feature, several reviews mention the limitations in design flexibility. Adding more templates and customizat... While users appreciate the email campaign feature, several reviews mention the limitations in design flexibility. Adding more templates and customization options could enhance user experience and the effectiveness of marketing campaigns.
The need for better automatic detection of invalid email addresses was a recurring theme. Improving this feature could save hoteliers time and reduce... The need for better automatic detection of invalid email addresses was a recurring theme. Improving this feature could save hoteliers time and reduce errors in email campaigns.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Howazit and Revinate (Surveys) share many core Guest Survey Software features, but each has unique capabilities. Howazit offers 0 verified integration partners, while Revinate (Surveys) offers 98. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Revinate (Surveys) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Howazit: No. Revinate (Surveys): No. Neither product currently offers a free tier. Most Guest Survey Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Howazit has an HT Score of 0 and Revinate has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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