The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 77 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hoxell shines in customer support and ROI , with exclusive features like Mobile Access.
Quore shines when it comes to task management — especially for brand properties (4.7/5) , with exclusive features like Mobile App.
Side-by-side ratings based on 77 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 30 | 47 |
After analyzing 77 verified reviews, Hoxell users most value its operational efficiency, quality control & customer service, user-friendly interface, while Quore users highlight task management, inter-departmental communication, guest interaction. Click any theme to see what reviewers say.
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Operational Efficiency
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Task Management
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Quality Control & Customer Service
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Inter-departmental Communication
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User-Friendly Interface
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Guest Interaction
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+
Departmental Integration & Communication
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Training Resources
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PMS Integration
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User Interface and Experience
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Reporting & Tracking
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Feature Requests and Improvements
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App Performance
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How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #12 2 reviews | #13 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #11 23 reviews | #7 28 reviews |
| Large (75-199 rooms) ▾ | #12 4 reviews | #6 12 reviews |
| X-Large (200+ rooms) | #13 1 reviews | #7 4 reviews |
By Property Type
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| Boutique ▾ | #11 12 reviews | #7 14 reviews |
| Luxury ▾ | #11 13 reviews | #8 12 reviews |
| Branded / Chain ▾ | #12 11 reviews | #5 41 reviews |
| Extended Stay ▾ | #17 1 reviews | #5 9 reviews |
By Region
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| North America ▾ | #22 3 reviews | #2 42 reviews |
| Europe ▾ | #7 27 reviews | #16 0 reviews |
| Asia Pacific | — | #10 0 reviews |
Choosing between Hoxell by Hoxell and Quore (Cleanings Plus) hinges on your hotel's specific needs for housekeeping and operational management. Both solutions aim to streamline communication, task management, and operational efficiency, but they diverge in scope, user experience, and feature depth. Hoxell offers a broader platform with a strong focus on department integration, while Quore specializes in housekeeping and task automation. Which of these aligns best with your hotel’s priorities?
Hoxell and Quore both target hotel operations but serve different niches within the industry. Hoxell's strength lies in its comprehensive departmental integration, real-time status updates, and scalable features, making it suitable for properties seeking a unified management platform. Quore, on the other hand, focuses tightly on housekeeping automation and guest interaction, excelling in tasks like room readiness notifications and performance tracking.
Hoxell boasts a higher overall rating (4.94/5 vs. Quore’s 4.59/5) and more recent reviews, indicating a more active and satisfied user base. Its larger review count (28 vs. Quore’s 46) combined with recent feedback suggests more current product stability and customer satisfaction. Are you looking for a solution that covers more operational bases or one that excels specifically in housekeeping?
If your hotel needs a platform that integrates front desk, housekeeping, maintenance, and revenue tools into one system, Hoxell is the way to go. Its suite of 24 shared features plus 10 exclusive ones supports multi-department coordination, making it ideal for larger or more complex properties.
Conversely, if your primary focus is optimizing housekeeping workflows, managing tasks, and improving guest communication, Quore offers a more targeted solution. Its suite of 12 exclusive features—such as work orders, recurring tasks, and guest messaging—are designed for efficient room turnover and staff accountability. Consider your hotel’s operational focus: broad management or specialized housekeeping?
Hoxell's user interface is consistently praised for its clarity, scoring 4.89/5 in ease of use, with many users citing its intuitive design that makes onboarding straightforward. Quore’s interface is also rated highly at 4.6/5, with users appreciating its simplicity, but some mention that certain functions can be confusing and need refinement.
Training and onboarding are slightly better with Hoxell (4.68/5 vs. Quore’s 4.55/5), reflecting its more modern and user-friendly design. Staff adoption tends to be smoother with Hoxell’s interface, especially for teams already familiar with integrated hotel systems. Edge: Hoxell.
Hoxell offers 10 features exclusive to its platform, including late checkouts, team goal setting, an open API, and multi-language support—features that support a comprehensive hotel management approach. Its shared features total 24, covering essential housekeeping and maintenance functions.
Quore provides 12 features exclusive to its system, such as CapEX budgeting, work orders, preventative maintenance plans, and notifications, catering specifically to operational and maintenance workflows. Its shared features total 24, but it lacks some of Hoxell’s broader departmental tools.
Overall, Hoxell’s greater feature depth and variety give it an edge for hotels seeking extensive operational coverage. Edge: Hoxell.
Hoxell’s support scores 4.98/5, with users consistently praising its quick, effective responses and proactive assistance. Hoteliers highlight that support teams resolve issues promptly, minimizing operational downtime and ensuring smooth adoption.
Quore’s support, while rated at 4.58/5, has some mixed reviews, with users mentioning occasional delays and the need for more training resources. Review quotes indicate support is generally good but less responsive compared to Hoxell.
Edge: Hoxell.
Hoxell supports 12 verified partners, including major PMS and booking systems like Oracle Hospitality, Mews, and Elina PMS, with an open API for further customization. It also connects to industry staples like Vertical Booking and GP Dati Hotel Service, providing broad connectivity.
Quore has 8 verified partners, including Zingle, Revinate, and Canary Technologies, focusing on guest communication and reputation management. It lacks some of the extensive PMS integrations Hoxell offers.
Hoxell’s broader integration footprint makes it preferable for hotels that require seamless connectivity across multiple systems. Edge: Hoxell.
Hoxell’s stellar ratings (4.94/5 overall, 9.75/10 NPS) are supported by its extensive positive reviews from various hotel segments, especially city center and boutique hotels. Recent reviews emphasize its ease of use, support, and operational efficiency.
Quore also scores highly (4.59/5 overall, 9.35/10 NPS), with many reviews praising its task management and communication tools. However, their reviews tend to be more mixed regarding stability and integration.
Given the higher rating, more recent reviews, and stronger NPS score, Hoxell has the edge in user satisfaction. Edge: Hoxell.
Hoxell’s pricing is straightforward at $300 per month, with no hidden implementation or setup fees, making it predictable for budgeting. Quore’s pricing is not publicly disclosed, but no trial or subscription details are available, which may suggest customized quotes or higher costs.
The transparent pricing model of Hoxell provides clarity and ease of decision-making. Without clear Quore pricing, Hoxell's value proposition appears more accessible for hotels seeking a predictable investment.
Not ideal if your hotel operates on a very limited budget or only needs basic housekeeping management without broader operational tools.
Not ideal if your hotel requires extensive departmental integration beyond housekeeping or needs advanced budgeting and asset management features.
Hoxell stands out as the more comprehensive solution, especially for hotels that need an all-in-one platform to manage multiple departments seamlessly. Its higher ratings, broader feature set, and stronger recent reviews make it a more reliable choice for larger or more complex properties.
If your priority is a unified management experience that improves internal communication, reduces costs, and offers extensive integrations, Hoxell is the clear winner. It’s ideal for properties that want operational control, scalability, and a user-friendly interface.
Conversely, Quore is highly effective if your hotel’s primary goal is optimizing housekeeping and guest communication within a simpler, task-focused environment. Its targeted features support quick room turnover and staff accountability but lack the broader management tools found in Hoxell.
Choose Hoxell if you need a full-spectrum hotel operations platform. Opt for Quore if your hotel’s focus is on housekeeping efficiency and guest interaction, and your operational scope is narrower.
According to HTR's product database, Hoxell and Quore (Cleanings Plus) share 24 features. Here are the key differences — features one has that the other lacks.
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| Asset Maintenance Logs | ||
| CapEX Budgeting & Forecasting | ||
| Chat | ||
| File Library Support (images, documents and videos) | ||
| Inventory Trend Analysis | ||
| Late checkouts | ||
| Mobile App | ||
| Open API | ||
| Recurring Tasks | ||
| Team goal setting (e.g. rewards sign-ups, satisfaction) | ||
| Work Orders & Ticketing | ||
| Work Prioritization |
Showing top differences. 10 more features differ between these products.
What hoteliers love
Users frequently mention how Hoxell streamlines daily operations and improves productivity. The tool helps manage work shifts, track tasks in real-tim... Users frequently mention how Hoxell streamlines daily operations and improves productivity. The tool helps manage work shifts, track tasks in real-time, and coordinate maintenance, ultimately saving time and making operations smoother.
Hoxell helps hotels maintain high-quality standards through efficient task tracking and streamlined internal communication, which directly impacts gue... Hoxell helps hotels maintain high-quality standards through efficient task tracking and streamlined internal communication, which directly impacts guest satisfaction. The tool also enhances customer service capabilities by addressing maintenance issues swiftly and keeping housekeeping aligned.
The tool’s intuitive interface receives high praise for being easy to navigate, which streamlines training and daily use. Even staff with minimal tech... The tool’s intuitive interface receives high praise for being easy to navigate, which streamlines training and daily use. Even staff with minimal tech experience find it manageable, facilitating smoother adoption and usage across departments.
Where hoteliers push back
While many users appreciate Hoxell's integration capabilities, some have noted challenges with integrating the software with their Property Management... While many users appreciate Hoxell's integration capabilities, some have noted challenges with integrating the software with their Property Management Systems (PMS), particularly regarding guest references and communication errors.
Hoxell offers robust reporting features, but some users mention the need for more customizable options and improved integration with other systems for... Hoxell offers robust reporting features, but some users mention the need for more customizable options and improved integration with other systems for better report download and editing capabilities.
Ranks higher for
Unique capabilities
What hoteliers love
Users highlight Quore's effective task management features, such as logging deep cleans and PM rooms, setting up automated work orders, and organizing... Users highlight Quore's effective task management features, such as logging deep cleans and PM rooms, setting up automated work orders, and organizing to-do lists. These features help keep the staff on track with inspection goals and ensure that tasks are not forgotten.
Many hoteliers appreciate Quore's ability to streamline communication between departments, making guest service more effective and reducing the need f... Many hoteliers appreciate Quore's ability to streamline communication between departments, making guest service more effective and reducing the need for physical tools like walkie-talkies. This efficiency leads to quicker response times and better guest satisfaction, ensuring that departments like housekeeping, maintenance, and front desk can coordinate seamlessly.
Several reviews note the advantage of Quore's guest messaging platform, which allows hoteliers to interact with guests via text messaging. This capabi... Several reviews note the advantage of Quore's guest messaging platform, which allows hoteliers to interact with guests via text messaging. This capability not only meets modern communication standards but also leads to improved guest satisfaction through quicker response times.
Where hoteliers push back
While many find Quore user-friendly, a few reviews indicate that certain functions are confusing or redundant. Improving the interface could enhance t... While many find Quore user-friendly, a few reviews indicate that certain functions are confusing or redundant. Improving the interface could enhance the overall user experience, particularly for desktop users.
Hoteliers often mention desired additions and improvements, such as more frequent updates, integrated inventory management, and enhanced push notifica... Hoteliers often mention desired additions and improvements, such as more frequent updates, integrated inventory management, and enhanced push notifications. These suggestions indicate an engaged user base looking to derive even more value from the software.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hoxell and Quore (Cleanings Plus) share many core Housekeeping Software features, but each has unique capabilities. Hoxell offers 12 verified integration partners, while Quore (Cleanings Plus) offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hoxell leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hoxell: No. Quore (Cleanings Plus): No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hoxell has an HT Score of 74 and Quore has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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