Hoxell

Ranked 7 (out of 28) in Housekeeping Software

Housekeeping Software

It’s Easy, It’s Smart, It’s Hoxell! Improve the daily activities of Housekeeping, Maintenance,...

Ratings Snapshot

Certificate of Excellence
Read 18 reviews
98%
Recommend
HTR Score icon
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hoxell has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #7 out of 28 in Housekeeping Software

Ease of Use
4.9/5
ROI
4.7/5
Implementation
4.6/5
Customer Support
5.0/5
Verified Customer Support

Hoxell’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels Leader: Quore
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  • Luxury Hotels 7 verified reviews
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  • City Center Hotels 5 verified reviews
    96%
    5 verified reviews
  • Limited Service & Budget Hotels 3 verified reviews
    90%
    3 verified reviews
  • Boutiques Leader: ALICE
    100%
    2 verified reviews
  • Hostels Leader: hub OS
    100%
    1 verified reviews

Hoxell Overview

Top Alternative: hotelkit Housekeeping

Hoxell Overview

1. Thanks to Hoxell, you will be able to manage and monitor the whole operational flow of your staff and the travel journey of your guests, offering a real frictionless, hyper-personalized service. 2. Flawlessly integrated with all the major PMSs, cloud-native, easy-to-use and intuitive, Hoxell does not require expensive and sophisticated on-premise hardware installations and maintenance 3. It c...

About Hoxell

Founded in 2009 | Headquarters in Lugano Switzerland | 24 employees

Hoxell is an intuitive and easy-to-use integrated software hospitality platform. Significantly improve the day-to-day tasks of your Housekeeping, Maintenance, ...

1/1

Integrates with

  • Property Management Systems
  • Booking Engine
  • Hotel Management Software
Browse integrations (11 verified)

Pros & Cons

Like 98% recommend

Guest Relations Manager

Very high professionalism, great availability and always ready to welcome customer needs. Their solutions are always valuable opportunities for everybody

Reception Manager

Hoxell has speeded up and simplified our daily operations Every request for customization has been satisfied - hyper-personalized service, easy to use - perfect interaction between our departemnts (reception, mainte...

GM

Hoxell is a tool that helps traking HK and Maintenance task. Plus you have a clear picture on HR force on shift. All this "live" !

Hotel Manager

No suggestions -improve communication and transmission of information from PMS, especially regarding guest references - improve communication and transmission of information from PMS, especially regarding guest reference...

Room Div.Mgr

Interface to the PMS which connects the platform of Hoxell more directly instead to change like for example the room status. But most of the informations are well transfered.

Manager

Sporadici errori di comunicazione che possono verificarsi con il PMS. Non tutti i PMS sono facili da integrare con il sistema Hoxell ma questo normale. (English translation) Sporadic communication errors that can occur...

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Expert Q&A and Partner Recommendations

Recommend empty

Hoxell hasn’t been recommended by any experts or partners yet

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Hoxell Alternatives

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Find the perfect fit

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GETTING STARTED

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Features

Other

2/20 features

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Italy
  • Switzerland

18 Verified Hoxell Reviews

Likelihood to Recommend
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This vendor is 92% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Housekeeping Software providers. It is advised that you ask for recent references before proceeding.

June 23, 2021

Hoxell Review: Best in the business

GM from Branded Hotels in Sant'Elena (Italy)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

Great service, great product!!! There's nothing more that needs to be said. Their support desk is fantastic and immediate with their responses.

What do you dislike or think could be improved?

Nothing, it’s all right - Nothing, it’s all right - Nothing, it’s all right - Nothing, it’s all right - Nothing, it’s all right

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

October 12, 2020

Hoxell Review: Service, quality, and super assistance

GM Assistant from Luxury Hotels in Firenze (Italy)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

I suggest this program because the system is really efficient and if you have any problem any time the assistance is always at your disposal. Open for new requests and developments!

What do you dislike or think could be improved?

For the minibar I suggest to add a bottom for "not declared consumption" or all the products seems to be correctly payed when is not like this

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

September 24, 2020

Hoxell Review: Professionalism and efficiency at our disposal

Hotel Manager from Hostels in Milano (Italy)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

Rapid and immediate Communication between departments with an increase of the service's quality. A valid support of the cost control and for the Staff organization.

What do you dislike or think could be improved?

Sorry, at the moment I don't have nothing to report that could be improved , everything is working propely. thank you

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

September 21, 2020

Hoxell Review: A great help on HK and Maintenance management

GM from Branded Hotels in Milano (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Hoxell is a tool that helps traking HK and Maintenance task. Plus you have a clear picture on HR force on shift. All this "live" !

What do you dislike or think could be improved?

None. May be should find a way to have the coonection with the PMS not so expensive so the efficency will be much better.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 21, 2020

Hoxell Review: Essential

Manager from Branded Hotels in Genova (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

is an indispensable software to optimize communication among departments, maintenance management, control of minibar. We use it since 2017 and we are complitely satisfy.

What do you dislike or think could be improved?

the management of the garage department should be implemented. We don't have it and it would serve us a lot

Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
4.5

September 20, 2020

Hoxell Review: Excellent product...

Room Div.Mgr from Luxury Hotels in Roma (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Changing the connection with all the Hotel departments in a fluent and effcient way, great experience with Guests starting from the reservation until after leaving the Hotel with a personalized feedba...

What do you dislike or think could be improved?

Interface to the PMS which connects the platform of Hoxell more directly instead to change like for example the room status. But most of the informations are well transfered.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
$1000-$2500
Monthly subscription (/room/month)
$3/room/month - $6/room/month

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Popular Hoxell Integrations

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