Hoxell
4.9 (24 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hoxell
Unranked in Housekeeping Software
The digital hospitality platform that streamlines your operations and enhances the daily activities of Housekeeping, Maintenance, Reception and Concierge!
98% recommended by 27 hotels
Intercontinental Hotels, C-Hotels, Doubletree by Hilton & 24 others
Hoxell has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hoxell is the #11 most trending product in the Housekeeping Software category (out of 35) and the #465 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoxell’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Hoxell
Founded in 2020 | Headquarters in Lugano (Switzerland) | 24 employees
Hoxell, elevates the daily operations of your facility by seamlessly connecting real-time interactions with guests and departments through integration with your PMS.
All operations of all departments in your facility are collected and managed in one centralized digital platform, accessible by everyone, and constantly updated in real-time.
Capabilities
Time optimization
Time optimization
Automating repetitive and manual tasks saves time and optimises overall productivity
More efficient communication between departments
More efficient communication between departments
Immediate sharing of information between departments ensures that all parties involved are aligned on the ongoing activity
Real-time control
Real-time control
Updating information in real time allows each department to plan priorities
Better quality and service standards
Better quality and service standards
Digitise documents and procedures to keep your team updated and ensure a shared standard of service
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Hotel Maintenance
Hotel Maintenance Software
Our repair orders are meticulously organized and prioritized. Accessing all technical documentation is a breeze, making troubleshooting and repairs a seamless process
MyPage Concierge
Concierge Software
With MyPage, Hoxell's Personal Concierge, you can offer your guests a unique and personalized experience, handling all extra requests and increasing their loyalty.
Schedule Management
Scheduling & Labor Management
With the digitization of work shifts, you have the schedules of all departments under control.
Front Office Tasks Manager
Staff Collaboration Tools
Clear view of the property activities in real time, and easy-to-obtain, easy-to-read and easy-to-analysed statistics. Achieve seamless organization of your team's work with just one simple click, ensuring that tasks are prioritized accurately and efficiently.
F&B Breakfast Management
Mobile Ordering & Room Service
All breakfast information is digitized on one page. Manage your guests' preferences quickly and easily. Real-time counts will allow you to optimize the restocking of the breakfast buffet without unnecessary waste.
Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Success Stories
Hoxell doesn’t have any case studies available
References
"Hoxell facilitates communication between departments by reducing the margin of human error. I am extremely satisfied."
Katja Müller
Front Office Manager @
Hotel Splendide Royal Lugano
"Thanks to Hoxell, not only has coordination between departments improved, but there is also a strong sense of teamwork. It facilitates our work, providing us with the information we need, in just one click."
Matteo Marzot
Owner @
Hotel Spadari Al Duomo
"Hoxell in one word? Efficiency. And above all, a tool developed by hoteliers for hoteliers."
Cristiana Boccato
General Manager @
Park Hotel Brasilia
Featured Customers
Hotelier Rating
10
Excellent software
Direttore Operativo from 100 to 199 room Boutique in Torino (Italy)
Verified
25 days ago
Management of faults, work shifts, collaboration with all departments for important communications and the fact of no longer having to use the telephone to speak to the housekeeper
Italy
Italy
Direttore Operativo
Large Hotel
10
Excellent product and quality support. Highly recommended.
Executive Assistant Manager Rooms from 50-74 room Luxury Hotel in Zermatt (Switzerland)
Verified
27 days ago
Hoxell really made our routine easier. All the calls to the various departments, especially housekeeping and maintenance, have turned into a click. We have much more time on our hands and no longer rush to complete our daily tasks. This is also made easy by the user-friendly and intuitive interface that Hoxell has. In addition, the team is...
Switzerland
Switzerland
Executive Assistant Manager Rooms
Medium Hotel
10
Great software for all sizes of hotels
Hotel Manager from 75-99 room Luxury Hotel in Lugano (Switzerland)
Verified
1 months ago
Hoxell is a user-friendly and efficient tool that streamlines room assignments, offers real-time status updates, and facilitates quality control. It simplifies maintenance and repair management. Employees find it intuitive, reducing the reliance on printed lists.
Switzerland
Switzerland
Hotel Manager
Large Hotel
10
Easy to use, complete and very helpful
Responsabile Risorse Umane from 25-49 room City Center Hotel in Milano (Italy)
Verified
1 months ago
The software not only simplifies and optimizes the work of the maids, but also helps to better manage maintenance and all internal communications; concretely helps to improve customer service.
Italy
Italy
Responsabile Risorse Umane
Medium Hotel
10
AN ESSENTIAL SOFTWARE FOR HOTEL BUSINESSES
Hotel Manager from 100 to 199 room Luxury Hotel in Sanremo (Italy)
Verified
1 months ago
Ease of use and extremely stable as a program. Perfectly integrated into the various modules offered. Perfectly integrated with our hotel's management system
Italy
Italy
Hotel Manager
Large Hotel
10
Feature-rich and simple to use
General Manager from 75-99 room Boutique in Lugano (Switzerland)
Verified
1 months ago
Completeness of functionality, great ease of use, quality of assistance. Our operations have improved significantly with almost immediate effects and benefits on the quality of the service offered to guests!
Switzerland
Switzerland
General Manager
Large Hotel
10
Best in the business
GM from 75-99 room Boutique in Sant'Elena (Italy)
Verified
2 years ago
Great service, great product!!! There's nothing more that needs to be said. Their support desk is fantastic and immediate with their responses.
Italy
Italy
GM
Large Hotel
10
Service, quality, and super assistance
GM Assistant from 75-99 room Boutique in Firenze (Italy)
Verified
3 years ago
I suggest this program because the system is really efficient and if you have any problem any time the assistance is always at your disposal.
Open for new requests and developments!
Italy
Italy
GM Assistant
Large Hotel
10
Professionalism and efficiency at our disposal
Hotel Manager from 100 to 199 room City Center Hotel in Milano (Italy)
Verified
3 years ago
Rapid and immediate Communication between departments with an increase of the service's quality.
A valid support of the cost control and for the Staff organization.
Italy
Italy
Hotel Manager
Large Hotel
10
Essential
Manager from Branded Hotel in Genova (Italy)
Verified
3 years ago
is an indispensable software to optimize communication among departments, maintenance management, control of minibar. We use it since 2017 and we are complitely satisfy.
Italy
Italy
Manager
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Expert Q&A and Partner Recommendations
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Hoxell hasn’t been recommended by any experts or partners yet
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Support
Unverified
Hoxell has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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