Housekeeping tool by hotelkit
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Hoxell
4.9 (29 REVIEWS)
HT Score
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hoxell
Ranked 6 (out of 34) in Housekeeping Software
Your Integrated Solution for Streamlined Hotel Maintenance and Housekeeping
98% recommended by 28 hotels
More than 50% of Hoxell’s reviews come from Italy.
What is Hoxell?
Founded in 2009 | Headquarters in Lugano (Switzerland) | 24 employees
Hoxell is an advanced property management system (PMS) designed to optimize the daily operations of hotels and other hospitality businesses. It seamlessly integrates various departmental functions, leading to increased efficiency in room assignments, housekeeping, and maintenance management. With real-time updates, Hoxell minimises the need for phone communication and eliminates paper processes. This ensures smoother internal communications, reduced operational costs, and enhanced guest experiences. The platform features an intuitive interface and includes marketing tools like MyPage to help boost revenue. In essence, Hoxell centralizes and digitizes all departmental operations, offering a unified solution to streamline your hospitality management needs.
Hoxell Alternatives
Not sure if Hoxell is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:
- 1. Unifocus — Best for integrating housekeeping operations into a single platform
- 2. hotelkit — Best for assigning and tracking housekeeping tasks on mobile devices
- 3. Actabl — Best for optimizing labor management with precision
- 4. Flexkeeping — Best for managing housekeeping tasks efficiently
- 5. Lodgistics — Best for real-time staff communication
- 6. DOWHAT — Best for real-time team collaboration
- 7. Sabre — Best for managing maintenance requests efficiently
- 8. Monscierge — Best for empowering staff with real-time communication tools
- 9. HelloShift — Best for keeping your team on the same page with real-time updates
- 10. INTELITY — Best for providing real-time staff communication and task management
Capabilities
Time optimization
Time optimization
Automating repetitive and manual tasks saves time and optimises overall productivity
More efficient communication between departments
More efficient communication between departments
Immediate sharing of information between departments ensures that all parties involved are aligned on the ongoing activity
Real-time control
Real-time control
Updating information in real time allows each department to plan priorities
Better quality and service standards
Better quality and service standards
Digitise documents and procedures to keep your team updated and ensure a shared standard of service
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Hotel Maintenance
Hotel Maintenance Software
Our repair orders are meticulously organized and prioritized. Accessing all technical documentation is a breeze, making troubleshooting and repairs a seamless process
Schedule Management
Scheduling & Labor Management
With the digitization of work shifts, you have the schedules of all departments under control.
Front Office Tasks Manager
Staff Collaboration Tools
Clear view of the property activities in real time, and easy-to-obtain, easy-to-read and easy-to-analysed statistics. Achieve seamless organization of your team's work with just one simple click, ensuring that tasks are prioritized accurately and efficiently.
F&B Breakfast Management
Mobile Ordering & Room Service
All breakfast information is digitized on one page. Manage your guests' preferences quickly and easily. Real-time counts will allow you to optimize the restocking of the breakfast buffet without unnecessary waste.
Internal Messaging Platfotm
Staff Collaboration Tools
Hoxell’s internal messaging tool enhances staff collaboration by enabling real-time, efficient communication across all departments. Users can send direct messages or group alerts, ensuring that important updates, maintenance issues, or housekeeping tasks are shared instantly.
Hoxell Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hoxell is the #12 most trending product in the Housekeeping Software category (out of 34) and the #591 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoxell’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hoxell Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Hoxell to Top Alternatives
Remove the heavy lifting for housekeepers
More Done, Less Redone
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Popularity by Segment
Size
8 | Medium (25-74 room)
16 | Large (75-199 room)
5 | X-Large (200+ room)
Country
24 | Italy
3 | Switzerland
2 | United States of America
Type
15 | City Center Hotels
13 | Luxury Hotels
11 | Boutiques
11 | Branded Hotels
8 | Limited Service & Budget Hotels
6 | Bed & Breakfast & Inns
3 | Airport/Conference Hotels
3 | Hostels
2 | Resorts
1 | Casinos
1 | Extended Stay & Serviced Apartments
1 | RV Parks & Campgrounds
Region
27 | Europe
2 | North America
Category
29 | Housekeeping Software
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like that Hoxell offers seamless integration of departmental functions, leading to increased efficiency in room assignment, housekeeping, and maintenance management. Users appreciate features like real-time updates, minimizing the need for phone communication, and the elimination of paper processes. Hoxell significantly improves internal communications, streamlining operations, reducing costs, and enhancing guest experiences through its intuitive interface. It also helps enhance revenue with marketing tools like MyPage, although sporadic PMS integration issues were noted.
AI-generated from the text of customer reviews
Looking for specific info?
10
Optimal!
Titolare from 25-49 room Boutique in Saint-Vincent (Italy)
Verified
1 months ago
Excellent software for organizing general cleaning and hotel rooms. We also use the Diary a lot as an internal agenda for handing over orders between staff and internal messaging. We are very satisfied with the assistance, precise and fast!
Italy
Italy
Titolare
Medium Hotel
9
Ottima scelta
Personal Assistant to GM from 50-74 room in Venezia (Italy)
Verified
3 months ago
We started using Hoxel in March, and right from the beginning, its clean and intuitive interface stood out. The layout is well-organized, with clear and easily navigable menus, making Hoxel accessible even to those with little experience with this type of software. Hoxel has proven to be a versatile tool for managing housekeeping and mainte...
Italy
Italy
Personal Assistant to GM
Medium Hotel
10
Impeccable Assistance by Filippo
Manager from 25-49 room Bed & Breakfast & Inn in Menlo Park (United States of America)
Verified
3 months ago
Hoxell Activation Without Problems!Thanks to Filippo's assistance, the Hoxell setup process was simple and smooth, a true example of excellence in customer success.
United States of America
United States of America
Manager
Medium Hotel
10
Valid partner
Director of Operations from 75-99 room City Center Hotel in Milan (Italy)
Verified
8 months ago
Flexibility in managing customer requests, timeliness, valid support to streamline operational processes by eliminating paper. Absolutely recommended!
Italy
Italy
Director of Operations
Large Hotel
8
HOXELL
Front Office Manager from 200 to 499 room Extended Stay & Serviced Apartment in Milan (Italy)
Verified
10 months ago
Possibility of inserting various departments within the software, maintenance is well manageable, timetables are managed very well and are interesting
Italy
Italy
Front Office Manager
X-Large Hotel
10
Excellent software
Direttore Operativo from 100 to 199 room Bed & Breakfast & Inn in Turin (Italy)
Verified
12 months ago
Management of faults, work shifts, collaboration with all departments for important communications and the fact of no longer having to use the telephone to speak to the housekeeper
Italy
Italy
Direttore Operativo
Large Hotel
10
Excellent product and quality support. Highly recommended.
Executive Assistant Manager Rooms from 50-74 room City Center Hotel in Zermatt (Switzerland)
Verified
12 months ago
Hoxell really made our routine easier. All the calls to the various departments, especially housekeeping and maintenance, have turned into a click. We have much more time on our hands and no longer rush to complete our daily tasks. This is also made easy by the user-friendly and intuitive interface that Hoxell has. In addition, the team is...
Switzerland
Switzerland
Executive Assistant Manager Rooms
Medium Hotel
10
Great software for all sizes of hotels
Hotel Manager from 75-99 room Luxury Hotel in Lugano (Switzerland)
Verified
13 months ago
Hoxell is a user-friendly and efficient tool that streamlines room assignments, offers real-time status updates, and facilitates quality control. It simplifies maintenance and repair management. Employees find it intuitive, reducing the reliance on printed lists.
Switzerland
Switzerland
Hotel Manager
Large Hotel
10
Easy to use, complete and very helpful
Responsabile Risorse Umane from 100 to 199 room Boutique in Milan (Italy)
Verified
13 months ago
The software not only simplifies and optimizes the work of the maids, but also helps to better manage maintenance and all internal communications; concretely helps to improve customer service.
Italy
Italy
Responsabile Risorse Umane
Large Hotel
10
AN ESSENTIAL SOFTWARE FOR HOTEL BUSINESSES
Hotel Manager from 100 to 199 room Branded Hotel in Sanremo (Italy)
Verified
13 months ago
Ease of use and extremely stable as a program. Perfectly integrated into the various modules offered. Perfectly integrated with our hotel's management system
Italy
Italy
Hotel Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Hoxell hasn’t been recommended by any experts or partners yet
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Support
Unverified
Hoxell has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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