The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 248 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
hub OS shines in Customer Support and Onboarding — especially for RV park properties (4.9/5), with exclusive features like Chat.
Side-by-side ratings based on 248 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $300/mo |
| Verified Reviews | 232 | 16 |
After analyzing 248 verified reviews, hub OS users most value its cross-department communication and collaboration, housekeeping and maintenance task coordination, reporting, analytics, and productivity measurement, while RoomChecking users highlight . Click any theme to see what reviewers say.
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Cross-department communication and collaboration
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Housekeeping and maintenance task coordination
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Reporting, analytics, and productivity measurement
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Maintenance issue logging and repair follow-up
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Workflow limitations and system responsiveness
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Room status tracking and workflow control
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How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #6 14 reviews | #10 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 85 reviews | #15 9 reviews |
| Large (75-199 rooms) ▾ | #2 66 reviews | #11 4 reviews |
| X-Large (200+ rooms) ▾ | #5 9 reviews | — |
By Property Type
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| Boutique ▾ | #4 79 reviews | #14 6 reviews |
| Luxury ▾ | #4 77 reviews | #12 9 reviews |
| Branded / Chain ▾ | #6 72 reviews | #13 8 reviews |
| Extended Stay ▾ | #9 11 reviews | #11 4 reviews |
By Region
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| North America ▾ | #8 10 reviews | #16 1 reviews |
| Europe ▾ | #3 133 reviews | #10 15 reviews |
| Asia Pacific | #7 3 reviews | #11 0 reviews |
| Middle East ▾ | #2 7 reviews | — |
Choosing between hub OS Housekeeping and RoomChecking hinges on your hotel's operational needs, team size, and integration requirements. Both aim to streamline housekeeping and related tasks, but they diverge significantly in user experience, data backing, and features. With more reviews, recent feedback, and a higher overall rating, hub OS clearly has the edge. Are you ready to see which product best addresses your hotel's unique challenges?
Both hub OS and RoomChecking aim to improve housekeeping efficiency, communication, and maintenance management. However, hub OS's extensive feature set, higher review count, and broader global presence give it a notable advantage over RoomChecking. While RoomChecking offers a focused, flexible platform, hub OS's deeper integration capabilities and established reputation stand out. Do you prioritize user reviews and proven stability, or flexibility and niche features?
If your hotel needs a highly rated, easy-to-adopt system with strong multi-department integration, go with hub OS. Its 161 reviews and 4.88/5 overall rating reflect a mature product favored by large properties and luxury hotels. Conversely, if you require a customizable platform for smaller or specialized operations, RoomChecking suits hotels looking for tailored workflows, despite fewer reviews. For hotels prioritizing proven reliability and broad support, hub OS is the clear choice.
hub OS boasts a user satisfaction rating of 4.86/5, with many reviews praising its intuitive interface, quick onboarding, and seamless mobile app experience. Reviewers specifically mention its straightforward task management and data reporting as easy to navigate. RoomChecking scores slightly lower at 4.72/5, with praise for customization but some feedback on dashboard complexity and task management from tablets. Edge: hub OS.
hub OS offers a feature set of 17 shared features plus one exclusive—chat—making it more comprehensive. It includes real-time updates, customizable checklists, lost & found, and robust reporting, while RoomChecking provides core functions like housekeeping, maintenance, and inventory management. However, hub OS's additional feature, like chat, enhances team communication. Edge: hub OS.
hub OS's support is rated at 4.8/5, with reviewers highlighting their responsiveness and proactive assistance. Many describe it as “first class,” especially appreciating personalized touchpoints. RoomChecking's support receives a 4.53/5, praised for attentive service but less frequently reviewed. Since support quality is critical for ongoing success, edge goes to hub OS.
hub OS integrates with 23 verified partners, including major systems like Oracle Hospitality, Mews, and Infor, with seven shared integrations. RoomChecking connects to 25 verified partners, including popular PMS like Cloudbeds and Amadeus, with similar shared integrations. While both are well-connected, hub OS's broader global presence and deeper integration options give it a slight edge. Edge: hub OS.
hotels in the luxury and resort segments rate hub OS higher, with an overall rating of 4.88/5 based on 142 reviews, compared to RoomChecking’s 4.67/5 from 16 reviews. Recent reviews also favor hub OS, reflecting ongoing satisfaction among larger, high-end properties. For properties seeking trusted, highly-rated software, hub OS is the preferred choice.
Both products are priced at a base fee of $300.00, with no additional implementation or trial fees. Neither offers a freemium or monthly per-room plan, simplifying budgeting. Given identical pricing, your decision should focus on features and support quality rather than cost.
At its core, hub OS offers a comprehensive, well-supported solution with a proven track record, reflected in its higher review count and recent positive feedback. Its ability to connect multiple departments, generate detailed reports, and support large-scale operations makes it the standout choice. RoomChecking remains a solid, flexible platform ideal for hotels seeking tailored workflows, but it trails in overall user satisfaction and global presence.
If your hotel values a stable, feature-rich system with extensive integrations and a large user base, choose hub OS. It’s especially suitable if you operate in the luxury, resort, or branded hotel segments requiring reliable, detailed data and support.
Alternatively, if your property needs a highly customizable, multi-function platform that can adapt to specific workflows, RoomChecking is worth considering. Its lower review volume and recent feedback suggest it’s better suited for smaller or more specialized operations.
Ultimately, for hotels seeking a trusted, extensively reviewed solution with proven results, hub OS is the clear winner. It combines high customer satisfaction, broad feature sets, and a global reach, making it the more reliable option for your team’s success.
Housekeeping Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $300/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Inspections & Checklists
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| Inspection Module | ||
| Deep Cleaning Scheduling | ||
| Drag-and-Drop Room Assignments | ||
| Automated Notifications | ||
| Custom Inspection Checklists | ||
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Scheduling
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| Deep Cleaning Scheduling | ||
| Automated Room Assignments | ||
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Workflow Automation
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| Custom Rules & Prioritization | ||
| Drag-and-Drop Room Assignments | ||
| Two-Way PMS Integration | ||
| Automated Notifications | ||
| Automated Task Routing | ||
| Mobile Request Dispatching | ||
| Automated Room Assignments | ||
| Lost & found | ||
| Open API | ||
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Messaging & Collaboration
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| Chat | ||
| Automated Notifications | ||
| Mobile Request Dispatching | ||
| Guest requests | ||
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Analytics & Reporting
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| Progress Tracking Dashboard | ||
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Usability
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| Mobile Access | ||
| Multi Language UI Support | ||
| Automated Notifications |
What hoteliers love
Many reviewers say the platform improves communication between housekeeping, front office, maintenance, engineering, and other teams. This helps hotel... Many reviewers say the platform improves communication between housekeeping, front office, maintenance, engineering, and other teams. This helps hotels resolve room issues faster, share operational updates more easily, and keep everyone aligned on room status and guest needs.
A major theme is using Hub OS to assign, track, and follow up on housekeeping and maintenance work in one place. Reviewers value being able to manage... A major theme is using Hub OS to assign, track, and follow up on housekeeping and maintenance work in one place. Reviewers value being able to manage room cleaning, defect tracing, repair progress, and preventive maintenance more efficiently across departments.
Users value the reporting tools for reviewing cleaning times, productivity, defect trends, and operational performance. Several reviews say these repo... Users value the reporting tools for reviewing cleaning times, productivity, defect trends, and operational performance. Several reviews say these reports help managers make better decisions, while one detailed review asks for more complete productivity definitions beyond just task completion.
Where hoteliers push back
A meaningful set of reviews points to operational friction: slow updates, delayed syncing, chat issues, limited device parity, and some functions that... A meaningful set of reviews points to operational friction: slow updates, delayed syncing, chat issues, limited device parity, and some functions that are hard to change after setup. Users still like the product, but they want faster performance and more flexible configuration to avoid bottlenecks.
Reviewers frequently mention using Hub OS to monitor room states such as clean, dirty, ready, inspected, out of service, or pending maintenance. They... Reviewers frequently mention using Hub OS to monitor room states such as clean, dirty, ready, inspected, out of service, or pending maintenance. They like the control this gives over daily operations, though some note issues when statuses change too late or cannot be corrected easily.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. hub OS Housekeeping and RoomChecking share many core Housekeeping Software features, but each has unique capabilities. hub OS Housekeeping offers 24 verified integration partners, while RoomChecking offers 25. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. hub OS Housekeeping leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
hub OS Housekeeping: No. RoomChecking: No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. hub OS has an HT Score of 93 and RoomChecking has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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