The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Integrated Design & Build SDN BHD shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Integrated Design & Build SDN BHD users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Integrated Design & Build SDN BHD |
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| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | Integrated Design & Build SDN BHD |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | Integrated Design & Build SDN BHD |
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
When choosing a property management system (PMS), your team needs solutions that streamline operations, improve guest experiences, and fit your hotel’s size and segment. Both IDB PMS by Integrated Design & Build SDN BHD and Shiji Daylight PMS aim to serve hotel operators, but they diverge significantly in maturity, user feedback, and feature depth. The decision boils down to whether you prioritize a more established, feature-rich platform or a newer system with limited reviews.
IDB PMS offers a tailored, local approach with minimal features and no recent reviews, making it difficult to assess its current performance or support. Shiji Daylight PMS, by contrast, is a cloud-based, globally deployed platform with over 30 recent reviews, high user ratings, and extensive integration capabilities. Are you ready for a proven, scalable system or do you prefer a less tested solution?
IDB PMS is a lesser-known, less-reviewed platform designed for specific markets or niche operations, with zero recent reviews and no available customer feedback on its usability or support. Shiji Daylight, however, has 32 reviews in the past six months, a 4.63/5 ease-of-use rating, and a 4.53/5 support score, indicating active and recent user engagement. The lack of recent reviews for IDB PMS means you cannot reliably gauge its performance or customer satisfaction.
Shiji’s extensive feature set—98 features compared to IDB’s zero—demonstrates its maturity and readiness for diverse hotel operations. The absence of data on IDB PMS’s customer base, regional presence, or user feedback suggests it’s either a small or niche product with unverified claims. Which product offers the transparency, support, and proven performance your hotel needs?
If your hotel requires a well-supported, feature-rich platform with a global presence, Shiji Daylight PMS is the clear choice. Its extensive integrations, proven track record, and 90% likelihood to recommend make it suitable for hotels of all sizes, especially those seeking automation and customization.
Conversely, if your hotel operates in a very localized market, values a solution tailored to a specific niche, or is comfortable with a young, less-reviewed platform, IDB PMS might be worth exploring. However, without recent reviews or a demonstrated track record, choosing IDB PMS entails higher risk for your operations.
For most hotels aiming for stable, scalable technology, Shiji Daylight PMS offers a more reliable and supported solution.
Shiji Daylight PMS scores a 4.63/5 in ease of use, with reviews highlighting its user-friendly interface, straightforward onboarding, and intuitive training materials. Users praise its quick learning curve and the support team’s responsiveness, which helps staff adapt faster.
IDB PMS, with a 0/5 rating and no recent reviews, provides no current insight into its usability or onboarding experience. Its lack of recent user feedback makes it impossible to determine how easy it is for your team to learn and adopt this system.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts 98 features—including guest profiles, multi-lingual support, online check-in/out, integrated CRS, guest messaging, automation tools, and extensive reporting—making it highly versatile. It also offers integrations with PMS, POS, and revenue management systems, simplifying operations across departments.
IDB PMS offers no publicly available features or details about its capabilities, making comparison impossible. Its limited or non-existent feature set suggests it may lack the automation, integrations, and guest engagement tools modern hotels require to compete effectively.
Edge: Shiji Daylight PMS.
Shiji’s support rating of 4.53/5, with reviews praising its responsiveness, professionalism, and helpfulness, indicates a solid support infrastructure. Hoteliers appreciate the comprehensive training materials, smooth onboarding, and ongoing assistance that enable quick resolution of issues.
IDB PMS’s support is unverified, with no recent reviews or feedback available. This absence raises concerns about the level of assistance, support responsiveness, or ongoing service, which are critical for operational stability.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including major channel managers, revenue systems, and other hotel tech providers. These integrations facilitate real-time data sharing, automation, and operational efficiency across hotel functions.
IDB PMS has no publicly verified integrations or partner data, limiting its ability to connect with third-party systems. Without integrations, your hotel may face manual processes, data silos, and increased operational complexity.
Edge: Shiji Daylight PMS.
Given the lack of recent reviews for IDB PMS, there is no data to determine user satisfaction or property segment ratings. Shiji Daylight PMS, on the other hand, has a recent review count of 32 and a 90% likelihood to recommend, with most hotel segments expressing high satisfaction.
For hotels seeking proven user satisfaction and positive feedback, Shiji’s recent reviews and high NPS clearly make it the preferred choice. The absence of recent feedback for IDB PMS suggests it is not currently trusted or widely used.
Edge: Shiji Daylight PMS.
IDB PMS’s pricing is not publicly available or specified, which complicates budgeting and comparison. Shiji Daylight PMS costs $1,200 per month, with no free tier or trial, making it transparent but potentially costly depending on your hotel size.
If budget transparency is critical, Shiji’s clear pricing allows you to evaluate ROI and plan accordingly. The opaque pricing of IDB PMS introduces uncertainty, which may impact your decision-making.
Not ideal if your hotel needs extensive automation, integrations, or scalable solutions. Larger or multi-property hotels should look elsewhere for proven, scalable systems.
Not ideal if your hotel operates in a very niche market with specific localized needs that require custom solutions not supported by a broad platform.
The core difference is that Shiji Daylight PMS is a proven, feature-rich platform with extensive integrations, active support, and recent positive reviews. IDB PMS remains an unverified option, with no recent feedback or visible customer base, making it a risky choice for most hotels.
If your priority is a scalable, reliable system backed by active user feedback, go with Shiji Daylight PMS. It is well-suited for hotels that want automation, integrations, and support, and are ready to invest in a mature platform.
Choose IDB PMS only if you operate in a very local or niche market, have minimal operational needs, and are comfortable with little available information or support.
In conclusion, for most hotel operators, Shiji Daylight PMS offers a clearer, more dependable path forward, especially given its recent reviews, extensive features, and global presence. The absence of recent feedback and features for IDB PMS makes it a less certain choice, suitable only for very specific, small-scale scenarios. Your decision should be guided by your hotel’s size, operational complexity, and growth ambitions.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Integrated Design & Build SDN BHD |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, IDB PMS and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Integrated Design & Build SDN BHD |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. IDB PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. IDB PMS offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
IDB PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Integrated Design & Build SDN BHD has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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