The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 40 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
IDeaS Elevate shines , with exclusive features like Market Insights Reporting.
Infor shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
Side-by-side ratings based on 40 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 0 | 40 |
After analyzing 40 verified reviews, IDeaS Elevate users most value its , while Infor users highlight customer support, reporting capabilities, forecasting support. Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #43 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #24 11 reviews |
| Large (75-199 rooms) ▾ | — | #7 19 reviews |
| X-Large (200+ rooms) | — | #11 5 reviews |
By Property Type
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| Boutique ▾ | — | #24 19 reviews |
| Luxury ▾ | — | #18 23 reviews |
| Branded / Chain ▾ | — | #15 19 reviews |
| Extended Stay | — | #35 1 reviews |
By Region
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| North America | — | #22 2 reviews |
| Europe ▾ | — | #28 6 reviews |
| Asia Pacific ▾ | — | #7 21 reviews |
| Middle East | — | #16 1 reviews |
Choosing between IDeaS Elevate and Infor EzRMS hinges on your hotel’s specific needs and operational scope. Both systems aim to optimize revenue, but they differ significantly in user experience, features, and market presence. IDeaS Elevate, with over 11,000 properties and recent reviews, offers a straightforward approach suited for limited-service hotels. Infor EzRMS, with 39 recent reviews and a higher overall rating, caters to a broader range of property types, including large chains and multi-property portfolios. Which system aligns best with your hotel’s scale and complexity?
IDeaS Elevate is designed as a simple, mobile-friendly revenue management tool for busy, limited-service properties seeking to quickly respond to market shifts without extensive setup. Conversely, Infor EzRMS offers a comprehensive, feature-rich platform capable of managing detailed forecasting, rate recommendations, and complex multi-property strategies. The recent reviews favor Infor's larger, more active user base and higher overall rating, making it the more trusted choice in today’s market. Do you need a straightforward solution or a more detailed, data-driven system?
If your hotel needs a scalable, multi-property system with extensive reporting, automation, and integration options, go with Infor EzRMS. It suits larger hotels and chains that require detailed analytics and wide customization. If your team prioritizes ease of use, rapid deployment, and a focus on smaller properties, IDeaS Elevate is a better fit, especially given its recent review momentum. For resource-rich hotels or those with complex forecasting needs, Infor’s platform offers more tools; for quick, simple revenue optimization, Elevate suffices.
Based on recent reviews, Infor EzRMS boasts a 4.49/5 ease-of-use rating, with users describing it as fairly user-friendly and stable. In contrast, IDeaS Elevate’s lack of recent reviews and zero rating suggest limited data but imply a less established user experience. Infor’s interface seems designed for users with some familiarity with revenue management, while Elevate’s simplicity is ideal for smaller, less technical staff. Edge: Infor EzRMS.
Infor EzRMS offers 26 unique features, including contact management, task management, channel management, and real-time price optimization—capabilities that Elevate doesn’t provide. IDeaS Elevate, with 12 features, includes unique functions like AI optimization and market intelligence data. The notable extra features of Infor include smart spreading technology, automated room-type pricing, and an extensive API, giving it a clear edge for advanced users. Edge: Infor EzRMS.
Despite the lack of recent reviews for Elevate, historically, IDeaS has been known for solid support, especially given its larger user base. Infor EzRMS’s reviews indicate generally good support, with a 4.04/5 rating, though some users mention delays and issues following updates. Recent reviews highlight EzRMS’s responsiveness but note occasional operational disruptions. Given the more recent, active feedback, Infor’s support appears more consistent. Edge: Infor EzRMS.
Infor EzRMS integrates with 113 verified partners, including major property management and channel management systems, offering extensive connectivity. IDeaS Elevate has only 2 verified partners, including Oracle Hospitality and Cloudbeds, making it less versatile for integrations. For hotels that require a broad ecosystem, Infor provides unmatched flexibility, while Elevate’s limited integrations suit straightforward, smaller setups. Edge: Infor EzRMS.
With 39 recent reviews and an overall rating of 4.46/5, Infor EzRMS is clearly more favorably rated by hoteliers today. It’s especially appreciated by larger hotels and chains, with many describing it as effective and reliable. IDeaS Elevate’s ratings are nonexistent or unverified, leaving its reputation less certain. For current user satisfaction, Infor’s platform leads confidently. Edge: Infor EzRMS.
IDeaS Elevate charges a flat $200 monthly fee without additional implementation costs or trials. Infor does not publicly disclose its pricing, but its extensive feature set and integrations suggest a higher, customized quote based on hotel size and needs. Budget-conscious hotels may find Elevate’s straightforward pricing more appealing, while larger operations should obtain a quote from Infor.
The core difference lies in complexity versus simplicity. Infor EzRMS offers a broad, feature-rich platform suited for larger, multi-property hotels focused on detailed data and automation. IDeaS Elevate provides a streamlined, easier-to-implement system designed primarily for smaller properties wanting quick, effective revenue management.
Choose IDeaS Elevate if your hotel needs a straightforward, budget-friendly solution that can be deployed rapidly. Opt for Infor EzRMS if your property operates at scale, demands extensive integrations, and benefits from advanced analytics to maximize revenue.
When deciding, consider your hotel’s size, complexity, and strategic goals. If your team values detailed control and automation, Infor EzRMS is the clear winner. For quick, effective revenue management without heavy infrastructure, Elevate is the more practical choice.
This comparison is based on the latest available reviews, feature data, and market presence. Always verify current pricing and integration options directly with vendors before making a final decision.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | — |
According to HTR's product database, IDeaS Elevate and Infor EzRMS share 6 features. Here are the key differences — features one has that the other lacks.
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| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Define Cycles | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Manage Restrictions | ||
| Market Intelligence Data | ||
| Multi-Property Dashboard | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 26 more features differ between these products.
Unique capabilities
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. IDeaS Elevate and Infor EzRMS share many core Revenue Management Systems features, but each has unique capabilities. IDeaS Elevate offers 2 verified integration partners, while Infor EzRMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor EzRMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
IDeaS Elevate: No. Infor EzRMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. IDeaS Elevate has an HT Score of 0 and Infor has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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