Infor HMS vs. MillenniumSoft: Which Is Right for You?

Updated May 15, 2026  ·  47 verified reviews analyzed

TLDR

We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.

MillenniumSoft shines .

See the full breakdown below ↓

How Does Infor HMS Compare to MillenniumSoft?

Side-by-side ratings based on 47 verified hotelier reviews on HTR.

HTScore
22
0
Likelihood to Recommend
74%
0%
Ease of Use
3.9/5
0.0/5
Customer Support
4.1/5
0.0/5
Value for Money
3.6/5
0.0/5
Starting Price Contact sales Contact sales
Verified Reviews 47 0

What Are the Pros and Cons of Infor HMS vs MillenniumSoft?

After analyzing 47 verified reviews, Infor users most value its ease of use, reporting, integration, while MillenniumSoft users highlight . Click any theme to see what reviewers say.

Infor Infor MillenniumSoft
Pros
+ Ease of Use
+ Reporting
+ Integration
+ Housekeeping Module
Cons
Support
Ease of Use
Updating Issues

Infor vs MillenniumSoft: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Infor Infor MillenniumSoft
Small (10-24 rooms) #44 8 reviews
Mid-Size (25-74 rooms) #25 24 reviews
Large (75-199 rooms) #19 9 reviews
X-Large (200+ rooms) #24 2 reviews

By Property Type

Segment Infor Infor MillenniumSoft
Boutique #28 24 reviews
Luxury #23 26 reviews
Branded / Chain #29 8 reviews
Extended Stay #31 6 reviews

By Region

Segment Infor Infor MillenniumSoft
North America #22 20 reviews
Europe #24 17 reviews
Asia Pacific #28 1 reviews

The Decision

Choosing a property management system (PMS) for your hotel involves understanding the specific strengths each product offers. Infor HMS by Infor provides a comprehensive, cloud-based PMS with a robust feature set and consistent recent reviews. MillenniumSoft, by contrast, has zero recent reviews and a limited presence in the market, making it difficult to assess its current performance or suitability. Your decision should hinge on recent data and proven functionality.

Infor HMS addresses a wide range of operational needs—integrations, reporting, housekeeping, and revenue management—making it a versatile choice. MillenniumSoft's lack of recent reviews and limited market presence suggest it may not meet your hotel’s evolving demands. Are you comfortable choosing a product with a proven track record and active support, or might a newer, untested solution be riskier?

Is Infor HMS or MillenniumSoft Better for Hotels?

Infor HMS offers a feature-rich, cloud-hosted PMS designed for hotels seeking operational efficiency and guest personalization. It integrates with over 113 partners, supports multi-lingual environments, and includes modules such as housekeeping, revenue management, and guest profiles. MillenniumSoft, however, shows no recent reviews or verified integrations, raising questions about its current market viability.

While Infor HMS is favored for its scalability and extensive feature set, MillenniumSoft’s lack of market presence and zero recent reviews make it impossible to verify whether it delivers on its promises today. Your hotel’s needs for reliable, well-supported software make Infor HMS the safer choice. Do you want a platform that has demonstrated ongoing updates and active user feedback, or are you willing to risk unproven software?

Infor HMS vs MillenniumSoft: Which Should Your Hotel Choose?

If your hotel requires a mature, well-supported PMS with proven integrations, customizable reporting, and modules like housekeeping and revenue management, go with Infor HMS. It is suitable for hotels of various sizes, especially those looking for a cloud-based solution with high user satisfaction—46 reviews, 0 recent negatives, and a 4.04/5 overall rating.

Conversely, if your hotel operates in a niche market or is exploring newer solutions, MillenniumSoft might seem attractive. But with no recent reviews, market data, or verified integrations, it’s a risky choice for hotels that need dependable, actively supported systems. For most hotels seeking stability and features, Infor HMS is the clear winner.

Is Infor HMS or MillenniumSoft Easier to Use?

Infor HMS scores a 3.88/5 for ease of use, with reviewers describing its navigation as generally intuitive once familiar, and onboarding as moderately straightforward. Support interactions are praised, with a focus on responsiveness and professionalism. Its user interface, while functional, has been noted as lacking in aesthetic appeal by some users.

MillenniumSoft, lacking recent reviews, provides no current data on usability or user experience. This absence makes it impossible to compare directly, but given that Infor HMS’s scores and reviews are recent and detailed, it’s reasonable to conclude that Infor HMS offers a more reliable and user-friendly experience. Edge: Infor HMS.

Which Has Better Features: Infor HMS or MillenniumSoft?

Infor HMS boasts 20 unique features, including a housekeeping module, online support, guest profiles, centralized role management, multi-currency, payment processing, revenue management, and automated night audit. These features are well-documented and actively supported in recent reviews.

MillenniumSoft offers no verified or recent feature list, and no distinct features are documented. The absence of current features and reviews suggests it cannot match Infor HMS’s extensive capabilities. For comprehensive operational support, Infor HMS clearly leads. Edge: Infor HMS.

Which Has Better Customer Support: Infor HMS or MillenniumSoft?

Infor HMS’s support is consistently rated 4.04/5, with reviews highlighting prompt, professional assistance. Users appreciate the support team’s responsiveness and helpful guidance through issues, which is crucial for minimizing operational disruptions.

MillenniumSoft offers no recent reviews or ratings for support, leaving its customer service performance unknown. Given the importance of reliable support for hotel operations, the lack of recent data on MillenniumSoft is a significant drawback. Edge: Infor HMS.

Which Has More Integrations: Infor HMS or MillenniumSoft?

Infor HMS integrates with 113 verified partners, including major booking platforms like Booking.com, Expedia, and HRS, enabling smooth data flow and reducing manual entry errors. These integrations are actively documented and supported in recent reviews.

MillenniumSoft has no verified integrations or partnerships listed, raising concerns about its ability to connect with other systems your hotel may already use. The extensive integration portfolio of Infor HMS makes it the better choice. Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Infor HMS or MillenniumSoft?

Infor HMS has 46 recent reviews, with an overall rating of 4.04/5, and a 74% likelihood to recommend. Its reviews come from diverse hotel segments, including independent, boutique, and branded hotels, with independent hotels rating it 2.5/5 (only 3 reviews), while boutique and chain hotels rate it higher at 4.18/5 and 4.5/5, respectively.

MillenniumSoft lacks recent reviews and any publicly available hotel ratings, making it impossible to gauge current user satisfaction. The active, recent, and detailed reviews of Infor HMS strongly suggest it remains the preferred choice among hoteliers. Edge: Infor HMS.

How Much Do Infor HMS and MillenniumSoft Cost?

Pricing details for Infor HMS are not publicly available, which is common for enterprise PMS solutions. However, its extensive features and support services imply a significant investment, often customized per hotel size and needs.

MillenniumSoft offers no publicly listed pricing or trial options, making it difficult to evaluate its value proposition. Given the lack of recent reviews and confirmed features, the potential cost could be uncertain or misaligned with market expectations. For clarity and confidence, Infor HMS’s established reputation provides better value assurance.

What Type of Hotel Should Use Infor HMS?

  • Hotels that need a cloud-based PMS with extensive integrations and modules like housekeeping and revenue management.
  • Hotels seeking customizable reports and flexible operational workflows.
  • Hotels prioritizing active support and regular updates.
  • Hotels with medium to large scale operations that benefit from automation and detailed analytics.

Not ideal if your property is very small or if you prefer a simple, low-cost system with minimal features.

Not ideal if:

  • Your hotel is a small boutique with very basic needs.
  • You prefer a system with a very intuitive, aesthetically pleasing interface (though Infor HMS’s UI is functional).
  • You need a solution with a free or extremely low-cost entry point.

Edge: Larger hotels, chains, and properties seeking comprehensive, supported solutions.

What Type of Hotel Should Use MillenniumSoft?

  • Hotels with property management needs focused on automation and tenant management.
  • Businesses seeking a modern system with simplified workflows.
  • Small to mid-sized hotels looking for a potentially lower-cost or less complex system.
  • Hotels that are willing to test newer, less proven software.

Not ideal if your hotel requires verified integrations, recent updates, or extensive support, especially in a competitive or complex environment.

Not ideal if:

  • Your hotel needs proven stability and active support.
  • You require extensive integrations with booking engines or revenue systems.
  • Your operation demands detailed, recent user reviews and high reliability.

Edge: Smaller properties or those comfortable experimenting with less established systems.

Infor HMS vs MillenniumSoft: The Bottom Line for Hotels

The core difference between these two products is market presence and recent user feedback. Infor HMS has a long-standing reputation, with active reviews, verified integrations, and a broad feature set designed to meet large and mid-sized hotel needs.

Choose Infor HMS if your hotel values proven support, frequent updates, extensive integrations, and detailed operational features. Its recent feedback and higher review count make it the more dependable choice for most hotels.

MillenniumSoft, lacking current reviews and verified integrations, appears to be an untested option that may suit niche or very small properties willing to accept higher risk. Without recent performance data, it’s difficult to recommend confidently.

If your hotel aims for a reliable, well-supported, and feature-rich PMS, Infor HMS is the clear choice. For those willing to explore newer solutions with less market validation, MillenniumSoft might be an option—but only with caution.

How Much Do Infor HMS and MillenniumSoft Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Infor Infor MillenniumSoft

Which Features Does Infor HMS Have That MillenniumSoft Doesn't (and Vice Versa)?

According to HTR's product database, Infor HMS and MillenniumSoft share 0 features. Here are the key differences — features one has that the other lacks.

Feature Infor Infor MillenniumSoft
Calendar view
Centralized user & role management
Direct billing
Guest profiles
Housekeeping module
Online 24/7 support

Showing top differences. 8 more features differ between these products.

Infor vs MillenniumSoft: The Bottom Line

Infor
Infor
3.7/5 from 47 reviews

What hoteliers love

Ease of Use 60% positive

Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.

Reporting 67% positive

Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.

Integration 100% positive

Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.

Where hoteliers push back

Support 43% negative

Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.

Ease of Use 40% negative

Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.

Unique capabilities

Housekeeping module Online 24/7 support Guest profiles Calendar view Direct billing
3.9/5 ease of use 4.0/5 support 113 integrations
Visit Profile
MillenniumSoft
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Infor 4.0 vs 0.0 (+4)
Ease of Use Infor 3.9 vs 0.0 (+3.9)
Customer Support Infor 4.0 vs 0.0 (+4)
Value for Money Infor 3.6 vs 0.0 (+3.6)
Onboarding Infor 3.6 vs 0.0 (+3.6)

Frequently Asked Questions About Infor HMS vs MillenniumSoft

Can Infor HMS replace MillenniumSoft?

It depends on your requirements. Infor HMS and MillenniumSoft share many core Property Management Systems features, but each has unique capabilities. Infor HMS offers 113 verified integration partners, while MillenniumSoft offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Infor HMS or MillenniumSoft offer a free plan?

Infor HMS: No. MillenniumSoft: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Infor HMS and MillenniumSoft?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 22 and MillenniumSoft has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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