The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.
MillenniumSoft shines .
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 47 | 0 |
After analyzing 47 verified reviews, Infor users most value its ease of use, reporting, integration, while MillenniumSoft users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Reporting
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Integration
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Housekeeping Module
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Support
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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MillenniumSoft |
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| Small (10-24 rooms) ▾ | #44 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #25 24 reviews | — |
| Large (75-199 rooms) ▾ | #19 9 reviews | — |
| X-Large (200+ rooms) | #24 2 reviews | — |
By Property Type
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MillenniumSoft |
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| Boutique ▾ | #28 24 reviews | — |
| Luxury ▾ | #23 26 reviews | — |
| Branded / Chain ▾ | #29 8 reviews | — |
| Extended Stay ▾ | #31 6 reviews | — |
By Region
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MillenniumSoft |
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| North America ▾ | #22 20 reviews | — |
| Europe ▾ | #24 17 reviews | — |
| Asia Pacific | #28 1 reviews | — |
Choosing a property management system (PMS) for your hotel involves understanding the specific strengths each product offers. Infor HMS by Infor provides a comprehensive, cloud-based PMS with a robust feature set and consistent recent reviews. MillenniumSoft, by contrast, has zero recent reviews and a limited presence in the market, making it difficult to assess its current performance or suitability. Your decision should hinge on recent data and proven functionality.
Infor HMS addresses a wide range of operational needs—integrations, reporting, housekeeping, and revenue management—making it a versatile choice. MillenniumSoft's lack of recent reviews and limited market presence suggest it may not meet your hotel’s evolving demands. Are you comfortable choosing a product with a proven track record and active support, or might a newer, untested solution be riskier?
Infor HMS offers a feature-rich, cloud-hosted PMS designed for hotels seeking operational efficiency and guest personalization. It integrates with over 113 partners, supports multi-lingual environments, and includes modules such as housekeeping, revenue management, and guest profiles. MillenniumSoft, however, shows no recent reviews or verified integrations, raising questions about its current market viability.
While Infor HMS is favored for its scalability and extensive feature set, MillenniumSoft’s lack of market presence and zero recent reviews make it impossible to verify whether it delivers on its promises today. Your hotel’s needs for reliable, well-supported software make Infor HMS the safer choice. Do you want a platform that has demonstrated ongoing updates and active user feedback, or are you willing to risk unproven software?
If your hotel requires a mature, well-supported PMS with proven integrations, customizable reporting, and modules like housekeeping and revenue management, go with Infor HMS. It is suitable for hotels of various sizes, especially those looking for a cloud-based solution with high user satisfaction—46 reviews, 0 recent negatives, and a 4.04/5 overall rating.
Conversely, if your hotel operates in a niche market or is exploring newer solutions, MillenniumSoft might seem attractive. But with no recent reviews, market data, or verified integrations, it’s a risky choice for hotels that need dependable, actively supported systems. For most hotels seeking stability and features, Infor HMS is the clear winner.
Infor HMS scores a 3.88/5 for ease of use, with reviewers describing its navigation as generally intuitive once familiar, and onboarding as moderately straightforward. Support interactions are praised, with a focus on responsiveness and professionalism. Its user interface, while functional, has been noted as lacking in aesthetic appeal by some users.
MillenniumSoft, lacking recent reviews, provides no current data on usability or user experience. This absence makes it impossible to compare directly, but given that Infor HMS’s scores and reviews are recent and detailed, it’s reasonable to conclude that Infor HMS offers a more reliable and user-friendly experience. Edge: Infor HMS.
Infor HMS boasts 20 unique features, including a housekeeping module, online support, guest profiles, centralized role management, multi-currency, payment processing, revenue management, and automated night audit. These features are well-documented and actively supported in recent reviews.
MillenniumSoft offers no verified or recent feature list, and no distinct features are documented. The absence of current features and reviews suggests it cannot match Infor HMS’s extensive capabilities. For comprehensive operational support, Infor HMS clearly leads. Edge: Infor HMS.
Infor HMS’s support is consistently rated 4.04/5, with reviews highlighting prompt, professional assistance. Users appreciate the support team’s responsiveness and helpful guidance through issues, which is crucial for minimizing operational disruptions.
MillenniumSoft offers no recent reviews or ratings for support, leaving its customer service performance unknown. Given the importance of reliable support for hotel operations, the lack of recent data on MillenniumSoft is a significant drawback. Edge: Infor HMS.
Infor HMS integrates with 113 verified partners, including major booking platforms like Booking.com, Expedia, and HRS, enabling smooth data flow and reducing manual entry errors. These integrations are actively documented and supported in recent reviews.
MillenniumSoft has no verified integrations or partnerships listed, raising concerns about its ability to connect with other systems your hotel may already use. The extensive integration portfolio of Infor HMS makes it the better choice. Edge: Infor HMS.
Infor HMS has 46 recent reviews, with an overall rating of 4.04/5, and a 74% likelihood to recommend. Its reviews come from diverse hotel segments, including independent, boutique, and branded hotels, with independent hotels rating it 2.5/5 (only 3 reviews), while boutique and chain hotels rate it higher at 4.18/5 and 4.5/5, respectively.
MillenniumSoft lacks recent reviews and any publicly available hotel ratings, making it impossible to gauge current user satisfaction. The active, recent, and detailed reviews of Infor HMS strongly suggest it remains the preferred choice among hoteliers. Edge: Infor HMS.
Pricing details for Infor HMS are not publicly available, which is common for enterprise PMS solutions. However, its extensive features and support services imply a significant investment, often customized per hotel size and needs.
MillenniumSoft offers no publicly listed pricing or trial options, making it difficult to evaluate its value proposition. Given the lack of recent reviews and confirmed features, the potential cost could be uncertain or misaligned with market expectations. For clarity and confidence, Infor HMS’s established reputation provides better value assurance.
Not ideal if your property is very small or if you prefer a simple, low-cost system with minimal features.
Edge: Larger hotels, chains, and properties seeking comprehensive, supported solutions.
Not ideal if your hotel requires verified integrations, recent updates, or extensive support, especially in a competitive or complex environment.
Edge: Smaller properties or those comfortable experimenting with less established systems.
The core difference between these two products is market presence and recent user feedback. Infor HMS has a long-standing reputation, with active reviews, verified integrations, and a broad feature set designed to meet large and mid-sized hotel needs.
Choose Infor HMS if your hotel values proven support, frequent updates, extensive integrations, and detailed operational features. Its recent feedback and higher review count make it the more dependable choice for most hotels.
MillenniumSoft, lacking current reviews and verified integrations, appears to be an untested option that may suit niche or very small properties willing to accept higher risk. Without recent performance data, it’s difficult to recommend confidently.
If your hotel aims for a reliable, well-supported, and feature-rich PMS, Infor HMS is the clear choice. For those willing to explore newer solutions with less market validation, MillenniumSoft might be an option—but only with caution.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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MillenniumSoft |
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According to HTR's product database, Infor HMS and MillenniumSoft share 0 features. Here are the key differences — features one has that the other lacks.
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MillenniumSoft |
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| Calendar view | ||
| Centralized user & role management | ||
| Direct billing | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor HMS and MillenniumSoft share many core Property Management Systems features, but each has unique capabilities. Infor HMS offers 113 verified integration partners, while MillenniumSoft offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor HMS: No. MillenniumSoft: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 22 and MillenniumSoft has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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